Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster technology incorporated into the most recent versions of MS Windows Server is radically re-engineered to simplify the deployment, configuration, and administration of server clusters and to offer greater levels of network dependability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, revamped setup and installation, improved cluster management, redesigned cluster architecture for maximum availability, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's certified failover cluster consultants can assist you evaluate the advantages of Windows clustering, plan and execute an installation, educate your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you you to design and build a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology proven in Microsoft's Azure cloud.

Does Progent offer help with specific Apple Mac applications?
Progent's experts in Mac technology can support the creative aspect of macOS and OS X environments by offering support services and knowledge transfer in graphics, audio, and video. Progent's professionals can provide help in a variety of Apple macOS and OS X applications including Photoshop, Illustrator, Logic Pro, MOTU Digital Performer, Apple Motion, and Adobe After Effects. Progent can also assist you with discrete projects like digitizing audio or video or building a video post production lab.

How does Progent handle problem escalation?
Progent employs a collaborative model for problem escalation, making it efficient to fix even the most difficult network problems that can appear from time to time. By taking advantage of 100s of man-years of background from Progent's Microsoft and Cisco-certified consultants, Progent can quickly and affordably repair issues that would stymie ordinary IT support organizations. Working with thousands of customers on implementation and integration tasks every year gives Progent a unique view on which approaches work and which do not in resolving IT problems.

Can Progent help implement virtual desktops with Windows Server 2016?
Microsoft's desktop virtualization solutions lower the effort needed for network managers to set up applications so that they are standardized across a corporate workforce, offer the power to manage access to business information, and allow fast deployment of additional or upgraded workstations. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure behind Remote Desktop Services streamlines desktop access, improves responsiveness, strengthens security, centralizes administration, and offers an almost seamless client environment. Progent's desktop virtualization engineers can assist you to assess the business benefits of Microsoft's virtual desktop technologies, configure test and production environments, optimize your network architecture to accommodate virtualized clients efficiently, assess and resolve security problems, and train your IT administrators to follow best practices to gain maximum payback from desktop virtualization.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

What services are offered by Progent for migrating to Exchange 2016?
Progent's MS Exchange 2016 Server migration consultants can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

How can Progent help improve the fault tolerance of my network?
Progent's consulting services for fault tolerant networking provide Microsoft and Cisco-certified network professionals who will show you how to implement a robust computing environment that includes essential technologies and processes for mission critical applications. Progentís information technology professionals can assist you to configure a network infrastructure with features such as fault tolerant Internet access, system load balancing, zero-downtime data centers, multi-site backup, fault tolerant interoffice connectivity, and fault tolerant multi-site systems. Progent can also provide disaster recovery preparedness experts to help you plan, validate, and document a recovery process founded on leading practices.

Can Progent help my business develop custom eCommerce applications?
Progent's IT consultants can assist your company to develop web sites that are driven by sales and inventory software to lower the cost and increase the reliability of on-line business. Progent can show you how to implement a secure, highly available e-commerce environment and design custom web applications using standard tools and or customize off-the-shelf software so that they support your special business requirements. Progent offers affordable online services from certified Microsoft SQL Server programmers and Oracle database developers and database administrators, and MySQL experts to assist your company to complete line-of-business development projects.

Can Progent help us integrate and manage Android smartphones?
Progent's Android phone and tablet integration consulting services have extensive background delivering online and on-premises assistance for businesses of all sizes who want to integrate Android phones and tablets into their information systems so that users can be productive while on the go. Progent offers the range of skills to solve network problems that involve multiple manufacturers and that entail a combination of older and up-to-date technology. Progent offers affordable online expertise to help you with any aspect of planning, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic IT initiatives on schedule and within budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to help you manage and operate Android phones to maximize their business value.

How Can Progent help with Microsoft SharePoint?
Progent has been providing SharePoint support since the initial SharePoint product was published over a decade ago, and Progent has the scope of technical know-how to assist organizations of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.

Can Progent help me configure Database Availability Groups for Exchange 2013?
A Database Availability Group (DAG) is the core of high availability (HA) for Exchange 2013 Mailbox servers. Introduced in Microsoft Exchange 2010, a DAG is a collection of as many as 16 MBX servers where any DAG server can host a replica of a mailbox database from any other server in the group. DAG servers cooperate with one another to recover unassisted from failures that affect MBX databases. Progent's certified Exchange consultants can provide Database Availability Group consulting services to help you plan, configure and administer a high availability environment for your Exchange mailbox servers. In addition, Progent's Microsoft Exchange Server 2016 consultants can help you move your Exchange Server 2013 DAG environment to Exchange 2016.

What types of organizations can Progent help?
Progent offers IT outsourcing, cloud integration and desktop and mobile device support for small and midsize businesses, economical online IT consulting for local governments and schools, plus branch office networking support and disaster recovery solution design for large corporations. Progent's small company customers usually cannot afford the distraction and overhead needed to maintain their own full-time IT support team and rely on Progent for occasional guidance, system integration and troubleshooting. SMBs find it cost effective to utilize Progent's remote support services on an as-needed basis for jobs like Microsoft Windows Server configuration, Exchange Server migration, network hardware patching, site relocation, hybrid cloud integration, or Help Desk outsourcing. For advanced disaster recovery/business continuity(DR/BC) systems, Progent can provide fast remote or on-premises access to a Cisco-certified CCIE network consulting specialist, a VMware VCDX-certified Site Recovery Manager (SRM) consultant expert, or a NetApp MetroCluster consultant. Progent's CISSP and CISM-certified information assurance consultants can provide an array of security and compliance evaluation services tailored for networks of all types and sizes.

Does Progent support Firewall and VPN technology from vendors other than Microsoft and Cisco?
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small businesses expert help for solutions from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Netscreen, SonicWALL, and Symantec. Progent can show you how to design a detailed security plan and choose appropriate technologies from a variety of vendors to support your security objectives while sticking within your spending limits.

More Questions and Answers

If your small business is in the San Francisco area and you require computer support, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 415-321-5400 or visit Contact Progent.

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