Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Can Progent help my business migrate from Windows Server 2000 or Windows Server 2003?
Progent can help you design, rationalize and execute a project to transition to Windows Server 2012 R2 or later from a Windows Server 2003 or Windows 2000 Server environment. Progent's Microsoft-certified Server Platform consultants can also deliver affordable online consulting services and engineering support so you can manage 2012 deployments. Progent can assist you to determine the business value of migrating from previous releases of Microsoft Windows Server and can follow best practices to support an efficient transition to Windows Server 2012 R2 or later. If you are considering creating a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants can provide expert online support services to help organizations of any size to connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid topologies that combine on-premises resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting.

What security support does Progent offer for Linux/UNIX environments?
If you run a mixed-platform IT network with Linux/UNIX and Windows technology, Progent can offer Linux and Windows security expertise by giving you access to a CISSP-certified IT consultant to help your whole enterprise in a extensive range of security areas. CISSP Certification recognizes mastery of a global standard for information security. ANSI (American National Standards Institute) has awarded the CISSP credential accreditation in the field of data security under ISO/IEC 17024. Progent can provide a CISSP-certified professional to help your business in a broad range of security areas such as:

  • Security Management Procedures
  • Security Architecture and Paradigms
  • Access Control Systems and Processes
  • Software Development Security
  • Process Security
  • Site Security
  • Cryptography
  • Telecommunications, LAN and WAN Security
  • Disaster Recovery Planning
  • Law and Ethics

    What is Managed Network Monitoring and how can it help my business?
    Managed Network Monitoring is a form of co-sourcing that enables your internal IT staff to benefit from the server monitoring activities of an outside IT support group. If your business has a small internal IT group, Progent's Managed Network Monitoring outsourcing program is an affordable way to maximize system uptime, capacity and security.

    Key components of Progent's Managed Network Monitoring Package include:

  • Progent does a needs evaluation and installs Microsoft Operations Manager
  • Progent deploys a remote Operations Manager server to track your IT system
  • Progent provides Help Desk support services, coordinated with Microsoft Operations Manager
  • Progent remotely monitors, diagnoses, and/or resolves problems
  • Progent provides ongoing network maintenance including application of service packs and security patches
  • Hardware must be covered by vendor's on-premises warranty service

    Who founded Progent?
    Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small organizations who can't justify the cost of supporting a large IT staff but who still require information networks with world-class reliability, security, and performance.

    How can Progent help improve the fault tolerance of my network?
    Progent's consulting services for zero-downtime IT systems provide Microsoft and Cisco-certified consulting professionals who will help you implement a robust network that includes essential technologies and procedures for line-of-business applications. Progent’s consulting experts can help you to implement a system architecture with features such as fault tolerant Internet access, system load balancing, fault tolerant data centers, multi-site backup and restore, high-availability interoffice connectivity, and fault tolerant multi-location networks. Progent can also provide workplace recovery preparedness experts to help you design, validate, and document a recovery procedure based on best practices.

    How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
    Progent has published an IT outsourcing white paper that summarizes the advantages companies organizations of any size can derive by outsourcing network support and other information technology services. Progent has also created IT Outsourcing fact sheets for three service offerings targeted for small and medium sized businesses.

    What services are available from Progent for Microsoft Office Word and Office 365 Word?
    Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, and smart phone integration, and online Microsoft Office Word training tailored for individuals or groups.

    Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
    Progent's Meraki Wi-Fi access point consultants offer online and on-premises support to assist organizations of any size to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or device. (Check out Cisco Meraki switches integration.)

    Does Progent support Juniper and NetScreen Products?
    Progent's Juniper Networks-certified network engineers can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that include a mix of Juniper's software platforms.

    Does Progent support all major data backup/recovery products and services?
    Progent's backup and restore consultants offer support for a wide range of products and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent supports all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.

    How can Progent help me integrate Microsoft System Center 2012 R2?
    Progent's System Center consulting experts have more than a decade of background deploying, supporting and troubleshooting the key components included with Microsoft System Center and can help you to design, deploy, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to assist you to transition to the latest version of System Center from an older one or from another IT management solution to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.

    Does Progent support Citrix desktop virtualization software?
    Progent's Citrix virtual desktop consultants can assist you to design, implement, administer, and support a virtual Windows desktop and application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast recovery. Progent's Citrix technology experts can also help you with other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.

    More Questions and Answers

    If your small business is in San Jose or anywhere in Silicon Valley and you require computer assistance, IT outsourcing, or top-level expertise from a certified Progent professional, call 408-240-9400 or visit Contact Progent.

    © 2002- 2019 Progent Corporation. All rights reserved.

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