Hardware must be covered by vendor's on-premises warranty service
Who founded Progent?
Progent's founder and head of engineering, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to meet the needs of small organizations who can't justify the cost of supporting a large IT staff but who still require information networks with world-class reliability, security, and performance.
How can Progent help improve the fault tolerance of my network?
Progent's consulting services for zero-downtime IT systems provide Microsoft and Cisco-certified consulting professionals who will help you implement a robust network that includes essential technologies and procedures for line-of-business applications. Progent’s consulting experts can help you to implement a system architecture with features such as fault tolerant Internet access, system load balancing, fault tolerant data centers, multi-site backup and restore, high-availability interoffice connectivity, and fault tolerant multi-location networks. Progent can also provide workplace recovery preparedness experts to help you design, validate, and document a recovery procedure based on best practices.
How can I find out more about the benefits of Progent's IT outsourcing and co-sourcing services?
Progent has published an IT outsourcing white paper that summarizes the advantages companies organizations of any size can derive by outsourcing network support and other information technology services. Progent has also created IT Outsourcing fact sheets for three service offerings targeted for small and medium sized businesses.
What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of economical online consulting services to assist you to manage and troubleshoot your current Microsoft Office Word solution or help you to upgrade to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various versions of Office Word, integrating Word with different Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, and smart phone integration, and online Microsoft Office Word training tailored for individuals or groups.
Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi access point consultants offer online and on-premises support to assist organizations of any size to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki cloud-managed wireless access points. Progent can help you to configure and manage Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a cohesive ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless clients regardless of their location or device. (Check out Cisco Meraki switches integration.)
Does Progent support Juniper and NetScreen Products?
Progent's Juniper Networks-certified network engineers can help your company to plan and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and upgrade efficiently from outdated devices to current releases. Progent's Junos OS consultants offer support for Juniper's flagship network control software to help your business to simplify the administration and strengthen the security of your Juniper VPN appliances and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can assist you manage environments that include a mix of Juniper's software platforms.
Does Progent support all major data backup/recovery products and services?
Progent's backup and restore consultants offer support for a wide range of products and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent supports all major data protection platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized businesses as a low cost end-to-end solution for reliable backup and disaster recovery.
How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's System Center consulting experts have more than a decade of background deploying, supporting and troubleshooting the key components included with Microsoft System Center and can help you to design, deploy, maintain, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 upgrade consulting to assist you to transition to the latest version of System Center from an older one or from another IT management solution to deliver the benefits of enterprise-class provisioning, management automation, security and compliance, plus infrastructure and critical application performance monitoring.
Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop consultants can assist you to design, implement, administer, and support a virtual Windows desktop and application delivery and management solution by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to administer and maintain a remote datacenter that offers high uptime, advanced security, and fast recovery. Progent's Citrix technology experts can also help you with other virtualization solutions from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
More Questions and Answers
If your small business is in San Jose or anywhere in Silicon Valley
and you require computer assistance, IT outsourcing, or top-level expertise from a certified Progent professional,
call 408-240-9400 or visit Contact Progent.