|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
More Questions and Answers
Can Progent help us migrate to System Center 2016 Configuration Manager?
System Center Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, enables safe self service, and offers a common control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any aspect of planning, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Can Progent help integrate Linux/UNIX and Windows environments?
Progent can show you how to configure Microsoft Windows Services for UNIX (SFU) to provide integration between Windows and UNIX environments. SFU offers interoperability between Windows Server 2003 and various types of UNIX including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. Windows Services for UNIX allows you to share Windows folders over NFS and improved authentication in native Windows Server Active Directory environments. SFU's Interix component features a complete set of UNIX utilities and shells, support for a single rooted file system, and a software development kit for porting programs.
How can Progent help my business with a complex Active Directory deployment?
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of test software configuration objects in production AD environment, and restoration of unsuccessful setups of AD and AD-enabled software. Progent is also skilled in using advanced AD utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also suggest deployment strategies that address important issues including AD naming conventions, hierarchical structure, IT administration structure, utilization and design of group policy objects, as well as protection and monitoring specifications. Progent can also anticipate the impacts of alternate server and service implementations on functionality and performance. Progent can help businesses to plan and implement deployments of Active Directory Domain Services by delivering Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud integration.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that earned Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year network support veteran and has managed the creation and deployment of hundreds of innovative information technology solutions based on Microsoft technologies. Mr. Kent founded Progent in order to meet the needs of small businesses who can't justify the burden of supporting a large IT staff but who still require information systems with world-class dependability, security, and responsiveness.
How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants offer expert remote support to assist organizations of all sizes to connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid network models that utilize physical resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.
My business application needs 24x7 support. Can Progent help?
Progent's economical extended hours remote support program provides clients round-the-clock availability of online support from Progent's TRC. Services offered outside normal work hours include resolving issues with Microsoft servers, Microsoft Windows desktop support, help with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching support for Cisco technology.
Can Progent help us to configure and manage Cisco Wi-Fi controller hardware or software?
Progent's certified Cisco wireless controller consultants can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest Wi-Fi controller products. Progent offers expertise for physical and software-only Wi-Fi controllers and can assist you to determine which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers from Cisco, Progent can provide Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller consulting.
Does Progent offer consulting help for server clustering with Windows Server?
The failover server cluster feature set incorporated into the most recent versions of MS Windows Server is radically redesigned to streamline the deployment, setup, and management of clusters and to provide improved levels of system dependability, security, efficiency, and flexibility. New or improved features include automated cluster verification, revamped setup and deployment, unified cluster management, redesigned cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology experts can assist your company evaluate the advantages of failover clusters, plan and execute a deployment, train your network support personnel to manage your cluster environment, provide continuing consulting and technical help services, and create and validate a business continuity plan. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you you to create a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
Can Progent help us to deploy System Center 2016 Virtual Machine Manager to manage our hybrid cloud network?
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to offer a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, design processes for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager helps to promote top performance and dependable availability for key applications by providing unified, cross-platform monitoring of IT resources deployed throughout on-premises systems and private and public clouds. Progent's consulting team offers advanced remote and onsite support to assist organizations of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can help you to migrate to SCOM 2016 from older versions or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.
Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager (CUCM), previously named CallManager, is the heart of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX solution by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified CUCM consultants can help with any facet of CUCM setup and debugging in areas that include integrating VoIP phones and video phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, deploying ISR routers with CUBE networking support, creating UCS server clustering systems for survivability, and integration with Microsoft Exchange and Skype for Business.
Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Great Plains makes it possible to develop customized Great Plains programs that provide all of the basic capability of proven Microsoft Dynamics GP applications but also handle the specialized needs of your business. With the utilization of the Modifier with Microsoft Visual Basic for Applications, developers are able to work with the most widely used programming environment in the IT world to adapt Microsoft Great Plains data views, add or modify business logic, customize forms and reports, or extend connectivity with Microsoft Office programs. Progent's experience with Microsoft .NET support, Microsoft SQL Server 2016 integration, SQL Server 2014 support, and programming experience with VBasic, XML, and other developer tools makes it possible to create specialized line-of-business programs and eCommerce solutions that integrate transparently with Great Plains.
How does Progent handle problem escalation?
Progent uses a team approach to problem escalation, making it possible to solve even the toughest technical issues that can crop up occasionally. By taking advantage of 100s of consulting-years of experience from Progent's Microsoft and Cisco-certified technical team members, Progent can rapidly and affordably repair networking problems that would baffle most computer service organizations. Working with thousands of clients on installation and troubleshooting projects every year gives Progent a unique understanding concerning which techniques succeed and which ones do not in solving network issues.
Does Progent offer support for Microsoft SQL Server 2012?
Progent can provide the expertise of certified SQL Server 2012 engineers and seasoned software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery specialists, and certified security consultants to assist you to manage your Microsoft SQL Server 2012 environment and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also help your company to migrate to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
More Questions and Answers
If your small business is in San Jose or anywhere in Silicon Valley
and you are in need of technical help, IT outsourcing, or high-level services from a certified Progent professional,
call 408-240-9400 or visit Contact Progent.