Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

Can Progent help configure and integrate Cisco wireless VoIP phones?
Integration of Cisco's wireless IP phones typically requires that IT teams set up and optimize numerous key pieces of your wireless environment including access points, switches, wireless LAN controllers, and management tools. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for specific files and emails, support for Windows CSV and VMware vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup software. To learn more, visit Altaro VM Backup Consulting.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix-certified virtual desktop experts can help you to design, implement, administer, and troubleshoot a virtual Windows application delivery and management system by offering XenDesktop consulting and XenApp support services. Progent's Cisco-certified CCIE network consultants can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can assist you to manage and maintain an off-site datacenter that features high uptime, enhanced protection, and fast disaster recovery. Progent's Citrix technology experts can also assist you with additional virtualization platforms from Citrix by providing XenServer consulting services and Citrix Essentials for Hyper-V support.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's focus is Microsoft operating systems and applications and Cisco network technology, but Progent has deep experience in the architecture, installation, and integration of cohesive networks that combine technology from various popular vendors. Support services available from Progent include Apple macOS and OS X and iPad help, Linux integration, Sun expertise, Apple iPhone integration, Google Android smartphone and tablet integration, RIM BlackBerry integration, Citrix consulting, plus technical services for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-certified consultants have in-depth information technology industry backgrounds, on the front lines of business network support, executing a wide variety of networking projects for a broad selection of clients. Each Progent expert carries a set of personal best practices from this extensive industry background, and these are further enhanced by the company-wide best practices training that Progent teaches its consulting staff. For larger projects, Progent experts utilize the Microsoft Solutions Framework structure for task management which divides projects into well defined and manageable sections that minimize the risk of a project getting out of control.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, resolving IP phone registration issues, integrating SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST systems for survivability.

How can Progent help us with our hybrid cloud solution?
Progent's hybrid cloud solutions consultants can provide expert online support services to help organizations of any size to connect their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in hybrid topologies that utilize local resources as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent has put together two ultra-affordable service packages intended to enable small companies to get an independent security assessment from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from beyond your company firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a system scan from a secure machine within your firewall to evaluate your exposure to internal assaults. Both security inventory services are set up and run from a secured external site.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can help organizations to configure Progent's ProSight Email Guard Security Gateway to use your content security policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help avoid reputation loss and stay compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read more about the entire ProSight line of affordable network management outsourcing services for small organizations.

Where can I review testimonials from Progent's customers?
Progent has provided online or on-premises IT consulting assistance to companies in every state in the country. Many of these clients have expressed their high regard for Progent through testimonials to the quality of Progent's service personnel. Check out Progent's client testimonials to learn what they say concerning the high level of Progent's IT services.

Does Progent provide consulting services for Microsoft Small Business Server?
Although the Small Business Server product line has been terminated, this software package is still in wide use. Progent provides a range of Microsoft SBS consulting services for all releases of the product. In addition, Progent's Windows Server 2012 R2 Essentials consulting experts can help your business to evaluate the potential benefits of transitioning from a locally hosted environment based on Small Business Server version 2011 or earlier to a hybrid onsite/cloud computing model by carrying out an upgrade to Windows Server 2012 R2 Essentials and to Microsoft's cloud-based applications. Regardless whether your resources are hosted on a local datacenter, in the Microsoft Cloud, or across a hybrid mix of both, Progent can provide comprehensive consulting, troubleshooting, and application development services for Microsoft's strategic platforms including Windows Server, Exchange Server, SharePoint Server, and Microsoft SQL Server.

Does Progent support Juniper and NetScreen Products?
Progent's Juniper-authorized network engineers can assist you to plan and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS consultants can provide support for Juniper's premiere network operating system to enable your business to simplify the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you maintain networks that include a combination of Juniper's software platforms.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent offers interoffice connectivity consulting to help you plan and implement high-availability architectures for multiple-office connectivity. Progentís Cisco-certified CCIE engineers can plan and implement high-availability Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice networking.

Can Progent help me integrate my Mac workstations with Exchange-based email?
Progent's Microsoft-certified staff and consultants for Virtual PC for Mac technology can assist your company to connect your macOS and OS X workstations with your Microsoft Exchange server through comprehensive Office 365 Outlook for Mac consulting services. Progent will ensure that your Exchange Server is optimally setup and that WebDAV, LDAP and Outlook Web App or Web Access are properly enabled and tested. Progent can also provide a broad range of Microsoft Exchange consulting services such as systems integration, troubleshooting, security management, remote access, performance tuning, plus spam protection and email encryption. Progent also offers customized one-on-one macOS knowledge transfer.



More Questions and Answers

If your small business is in San Jose or anywhere in Silicon Valley and you require technical help, information technology outsourcing, or advanced services from a certified Progent consultant, call 408-240-9400 or visit Contact Progent.
















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