Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer desktop support services?
Progent can deliver a broad array of affordable consulting and support services to assist your company to install, configure, repair, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop PC consulting services include Windows 10 migration support, Windows 8.1 configuration and support, Microsoft Windows 7 technical support, MS Office and Office 365 integration, and 64-bit computing upgrades.

What VMware virtualization products are supported by Progent?
Progent can provide the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consulting team can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and disaster recovery.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange Server 2016 enhances the performance and simplifies the implementation of Database Availability Groups, which provide an automatic failover cluster for maximum uptime. Database Availability Groups in Microsoft Exchange 2016 lower failover delay by as much as 33% compared to Exchange Server 2013. Additional enhancements cover configuration defaults that enforce industry best practices for data protection. Progent's Microsoft certified Exchange consultants offer DAG consulting services to help your business to plan, implement and administer a Database Availability Group environment the offers world-class security for your Exchange 2016 mailbox servers.

Can Progent provide help with Microsoft Access software development?
Progent's Office Access consulting experts can provide cost-effective remote support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also offers custom webinar training for Access application programming and DBA services.

How do Progent's consultants implement knowledge transfer to my in-house IT staff?
Progent's knowledge transfer services include customized training created for customers who desire to expand their understanding of critical office productivity applications and network technology. Find out more about Progent's Office Word and Office 365 Word training, Office Excel and Microsoft Office 365 Excel training and consulting, MS Project expertise, and seminars on Apple macOS and OS X applications. Progent also provides interactive remote webinar education classes. Virtual interactive classes offer a flexible and affordable solution for teaching your IT team to operate a wide range of important software products.

Progent also offers itemized documentation for all delivered services. These in-depth service reports provide your internal IT staff a convenient and useful chronicle of key technical issues concerning your network and can provide insight on how to prepare for and resolve problems in the future.

Can Progent help design a fault-tolerant load balancing solution?
Load balancing your servers enhances performance and provides fault tolerance by side stepping failed servers in a load-balanced farm. Progent's load balancing engineering services address a broad range of high-availability load balancing solutions such as network load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. Non-stop load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2008 Server R2 Network Load Balancing Manager, the Network Load Balancing (NLB) feature of Microsoft Windows Server 2012, VM Load Balancing in Windows Server 2016, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 BIG-IP Global Traffic Manager.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable availability for key workloads by providing centralized, mixed-platform monitoring of IT infrastructure installed throughout on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to help businesses of any size to design, implement, optimize, update and repair SCOM 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include resources based in public clouds by providing Microsoft Azure integration and Amazon AWS hybrid cloud expertise.

Can Progent help us keep our Cisco IOS software up to date?
If your network includes Cisco routers, you may be running an old version of IOS, the control software used in virtually all Cisco router as well as current Cisco switches. Cisco frequently provides updates to IOS to fix bugs, shore up security weaknesses, or improve features. Unfortunately, updating IOS and other Cisco OS platforms can be tricky, depending on your Cisco equipment and your network infrastructure. For example, there may be limitations of internal RAM that could cause a new OS version to execute incorrectly. Progent's Cisco CCIE-certified consultants offer a broad selection of support services associated with updating Cisco IOS or other Cisco OS such as IOS EX, CallManager or Unified Communications Manager (CUCM). Progent can perform version audits of your Cisco software, propose sensible upgrades, provision Cisco devices, transfer software images/, configure and test your new software, optimize throughput, troubleshoot issues, and teach your network support staff how to get the benefits of any significant new capabilities.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. For more information, visit Altaro VM Backup Certified Consultants.

Can Progent help my business customize applications based on Microsoft Dynamics GP (Great Plains)?
The open design of Microsoft Dynamics GP makes it affordable to develop custom Great Plains applications that provide all of the core functionality of proven Microsoft Dynamics GP solutions but also address the particular needs of your organization. With the use of the Modifier with MS Visual Basic, software engineers can design with the most popular customization environment in the software industry to adapt Microsoft Dynamics GP data views, add or modify business logic, customize forms and reports, or extend interaction with Microsoft Office programs. Progent's expertise with Microsoft .NET support, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, and programming background with VBasic, XML, and other developer tools allows clients to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Great Plains.

How can Progent help my company filter spam, email-borne viruses, and Directory Harvest Attacks?
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to provide centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

Can Progent help us deploy System Center Data Protection Manager for automated backup?
Microsoft System Center 2016 Data Protection Manager provides small and medium-size businesses near-continuous backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-aware backup for critical platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can help you to plan, implement, administer, and repair an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional guidance to resolve challenging issues or deliver end-to-end project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable online support services to assist your organization to manage and troubleshoot your existing Microsoft Word solution or assist you to upgrade to a current version of Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility problems between different versions of Word, interfacing Word with different Microsoft Office applications like Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,network enhancements for dependable. reliable cloud access, security and compliance consulting, and smart phone integration, and remote Microsoft Office Word and Office 365 Word training classes customized for your special requirements.

More Questions and Answers

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need technical support, information technology outsourcing, or high-level expertise from a Progent professional, call 650-931-2400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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