Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola





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How can Progent help us with SQL Server 2016?
SQL Server 2016 introduces major enhancements in speed, capacity, security, availability, BOYD integration, plus built-in business intelligence. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide online and on-premises expertise to help businesses of all sizes to design, implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and SCOM.

Does Progent offer expertise with VMware NSX network virtualization?
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly recover the complete logical network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

What services are available from Progent for Microsoft Office Word and Office 365 Word?
Progent's certified Office Word and Office 365 Word experts can provide a wide range of affordable remote consulting services to help you to maintain your current Microsoft Office Word environment or help you to migrate to a newer release of Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Word, integrating Word with different Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security support, and smart phone integration, and online Office Word and Office 365 Word training classes tailored for individuals or groups.

Does Progent offer an easy and affordable way for small businesses to evaluate their network security?
Progent offers two ultra-affordable service packages intended to enable small businesses to get an objective security assessment from a qualified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers an extensive examination of your IT infrastructure from beyond your firewalled perimeter to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a network scan from an authorized machine within your company firewall to assess vulnerabilities to internal threats. The two security inventory services are configured and executed from a protected external site.

Does Progent offer special IT outsourcing packages for mid-sized businesses?
Progent can provide medium size companies in Northern California and in major cities across the U two cost-effective outsourcing service packages based around Operations Manager:

  • Managed Network Monitoring Package
  • Comprehensive Network Monitoring Package

    To view a single-page printable fact sheet describing Progent's Network Monitoring Service Packages for mid-sized businesses, click:Network Monitoring Packages.

    Does Progent support Lync Server 2013?
    Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and secure communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 experts can help your company to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync 2013 with key Office and Office 365 applications including Outlook clients, Excel and PowerPoint.

    Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
    Progent's Cisco-certified IP Voice experts offer Cisco UC540 consulting support to assist you to manage your legacy UC500 VoIP system or plan and carry out a smooth migration to a modern IP telephony and voicemail system.

    What are the advantages to my business of Progent's network monitoring services?
    Microsoft System Center Operations Manager improves the stability of mission-critical applications by proactively detecting and helping to resolve problems before they can bring down a network. System Center Operations Manager can optimize network performance by examining selected performance levels and use patterns on critical servers, allowing IT managers to be more proactive in adding performance-related resources and to eradicate trouble areas before they bring about severe system bottlenecks. However, setting up System Center Operations Manager to take complete advantage of this state-of-the-art monitoring software can be tricky. With more four years of background with the NetIQ software upon which MOM is based, Progent's technical staff can help you select appropriate Operations Manager features, deploy and configure Operations Manager, and write custom rules, scripts, reports and alarms for your enterprise. Progent can also record Operation Manager's network monitoring policies and procedures for your IT staff.

    Can Progent help us integrate our environment with Microsoft Azure Service?
    Progent's Azure cloud integration consultants can assist you with any phase of Microsoft Azure migration including requirements analysis, readiness assessment, system design, pilot testing, implementation, centralized management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewalls and VPN tunnels so your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid ecosystem that transparently integrates physical datacenters with Azure services.



    More Questions and Answers

    If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you require computer help, IT outsourcing, or top-level services from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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