|San Jose, CA
|2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
||37053 Cherry Street
Newark, California 94560
|Sales Phone: 510-933-0400
Link: Fremont Network Support Services
||26250 Industrial Blvd
Hayward, California 94545
|Sales Phone: 510-300-1400
Link: Hayward Network Support Services
||1300 Clay Street
Oakland, California 94612
|Sales Phone: 510-899-7400
Link: Oakland-Berkeley Network Support Services
|Palo Alto, CA
||3790 El Camino Real
Palo Alto, California 94306
|Sales Phone: 650-543-0400
Link: Palo Alto Network Support Services
||755 Baywood Drive
Petaluma, California 94954
|Sales Phone: 707-772-1334
Link: Petaluma Network Support Services
||4695 Chabot Dr
Pleasanton, California 94588
|Sales Phone: 925-621-2400
Link: Pleasanton Network Support Services
|Roseville-Citrus Heights, CA
||6520 Lonetree Blvd
Rocklin, California 95765
|Sales Phone: 916-910-1200
Link: Roseville Network Support Services
||1100 N Market Blvd
Sacramento, California 95834
|Sales Phone: 916-273-1400
Link: Sacramento Network Support Services
|San Francisco, CA
||388 Market Street
San Francisco, California 94111
|Sales Phone: 415-321-5400
Link: San Francisco Network Support Services
|San Jose, CA
||2570 N. First Street
San Jose, California 95131
|Sales Phone: 408-240-9400
Link: San Jose Network Support Services
|San Mateo, CA
||1900 S Norfolk
San Mateo, California 94403
|Sales Phone: 650-931-2400
Link: San Mateo Network Support Services
|San Rafael, CA
||700 Larkspur Landing Cir
Larkspur, California 94939
|Sales Phone: 415-526-1400
Link: San Rafael Network Support Services
|Santa Cruz, CA
||101 Cooper St
Santa Cruz, California 95062
|Sales Phone: 831-824-2134
Link: Santa Cruz Network Support Services
|Santa Rosa, CA
||131 Stony Circle
Santa Rosa, California 95401
|Sales Phone: 707-303-4400
Link: Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, California 94533
|Sales Phone: 707-470-1313
Link: Vacaville Network Support Services
|Walnut Creek, CA
||1261 Locust St
Walnut Creek, California 94596
|Sales Phone: 925-362-2400
Link: Walnut Creek Network Support Services
More Questions and Answers
Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the services of RIM BlackBerry-qualified experts who can assist small companies to plan, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones economically and effectively, eliminating the requirement for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-qualified consultants, Cisco CCIE engineers, and CISSP and GIAC-certified security professionals. This wide range of expertise, combined with Progent's proven remote support model, offers small businesses a cost-effective option for integrating BlackBerry technology seamlessly into their information system.
Does Progent offer a secure data backup service for small businesses?
Progent's ProSight Data Protection Services automatic backup provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information. Find out about the complete ProSight portfolio of low-cost network monitoring and management services for small and mid-size businesses
Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure experts and CUBE integration consultants can help your business to plan, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide cost-effective remote or on-premises expertise to help companies to migrate efficiently to a modern unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
What VMware virtualization products are supported by Progent?
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consultants offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and disaster recovery.
How Can Progent help our company support or upgrade Exchange 2013?
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements favorably impact vital areas such as manageability, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can provide online or onsite expertise to help you administer, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in a local, cloud-based, or hybrid deployment model.
Can Progent help set up secure and fault-tolerant email?
Progent can give small and mid-size businesses affordable access to a network professional with expertise in Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 DAG configuration, Exchange Server 2010 design, Windows Server 2016 Privileged Access Management and Storage Replica integration, Windows Server 2012 R2 virtual networking consulting services, Windows 2008 clustering integration, and System Center Data Protection Manager (SCDPM) configuration to help you build a high-availability messaging solution that accommodates local workers, branch offices, telecommuters, and road warriors. Progent's ProSight Email Guard is a spam and virus filtering service that stops spam and email-borne viruses and includes cloud-based disaster recovery via spooling. Progent's CISA and GIAC-certified security engineers can assist your enterprise to create architectures, policies, and processes that maximize Exchange security.
Can Progent help us keep our Cisco IOS software up to date?
If you incorporates Cisco appliances, you may be running an outdated version of IOS, the control software powering most Cisco router and the latest Cisco switches. Cisco often publishes updates to IOS in order to fix problems, plug security weaknesses, or improve functionality. However, upgrading Cisco IOS and other Cisco operating systems can be a challenge, depending upon your Cisco appliance and your system infrastructure. For example, there may be limitations of local RAM that might cause a new software release to operate improperly. Progent's Cisco CCIE-certified consultants offer a broad array of support services associated with updating Cisco IOS software or other Cisco OS like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform audits of your router software, recommend appropriate upgrades, provision Cisco appliances, transfer images/, configure and verify your new software, optimize throughput, troubleshoot issues, and train your network support staff how to take advantage of all important new capabilities.
Who founded Progent?
Progent's founder and senior technology officer, Les Kent, was the architect for a Windows network application that won Microsoft's ďBest Application of the Year Award.Ē Mr. Kent is a 35-year network support veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent started Progent in order to address the needs of small companies who can't justify the expense of maintaining a large IT team but who still require information systems with world-class reliability, security, and responsiveness.
Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and offers a common point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.
Does Progent support Microsoft Internet Information Services (IIS) for web hosting and development?
Internet Information Services (IIS), included with Windows Server and Windows desktop, is a powerful server role for web site hosting and web application programming. The new versions offer enhanced protection, reliability, scalability, and debugging while also delivering significant enhancements in remote management. Many popular extensions to IIS have been built into newer releases including the Request Filter Module (formerly known as URL Scan), which can block potentially harmful HTTP requests from being run by hosted web software. Progent's Internet Information Services experts can help you to deploy IIS as well as the latest extensions to IIS Manager like the GUI interface for controlling FastCGI programs.
What are the most popular consulting services available from Progent for large enterprises?
Progent's popular enterprise consulting services include:
How can Progent help us configure and manage Wi-Fi networks based on Ubiquiti UniFi Wi-Fi access points?
- Planning, piloting, configuring and troubleshooting Microsoft-based technologies by providing services such as complex Active Directory installations, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, System Center Configuration Manager setup, and Microsoft SQL Server integration
- Setting up and managing network monitoring tools such as Microsoft Operations Manager
- For companies who need help with Windows Server 2016 hybrid cloud integration, upgrading to Windows Server 2012 R2 or migrating to Exchange Server 2016, Progent can assist with project management and can also offer temporary technicians to help with roll-outs at sites throughout Northern California and major cities across the U.S.
- Online access to Cisco-qualified CCIE network troubleshooting engineers to repair tough connectivity issues affecting the availability or performance of multi-vendor environments
- Senior project managers to help customers to follow best practices to ensure that major projects are completed on schedule and within budget
- Continuity planning experts to help prepare for a disastrous disruption by dealing with not only IT issues but also operational logistics including notification systems, temporary work space, alternative transportation, and regulatory reporting
- Expertise in helping large organizations establish a complete security strategy that incorporates state-of-the-art technology from Microsoft and Cisco and adheres to industry leading practices
- Security assessment packages to provide a professional and thorough network security evaluation from a team of certified security consultants
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi devices installed throughout multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can help you to assess the value of Ubiquitiís UniFi technology for your environment and help you to design, deploy, manage, and troubleshoot your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Why does Progent recommend upgrading from Exchange Server 2003 to Exchange Server 2016 or later?
Exchange Server 2016 provides important enhancements compared to older releases of the Exchange platform through innovations including native support for fault-tolerant mailbox server clusters known as Database Availability Groups or DAGs support for commodity disk storage to slash the expense of big e-mail inboxes, a more powerful OWA web client that works with more web browsers, sophisticated voice mail handling featuring voice-to-text conversion, and a variety of mechanisms for enhancing security and compliance. Microsoft calculates that if judiciously deployed, current releases of Microsoft Exchange can cut messaging costs by 50-80%. Because Microsoft has terminated support for Exchange Server 2003, organizations have another reason to ask Progent's Exchange 2016 experts about upgrading to the newest version of Exchange.
More Questions and Answers
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you need technical support, information technology outsourcing, or advanced services from a certified Progent consultant,
call 831-600-4300 or visit Contact Progent.