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More Questions and Answers

How can Progent help us design and manage a virtualization solution?
Virtualization technologies enable IT organizations to maximize utilization, streamline network management, and improve application uptime and security. run several virtual machines on one actual computer. Common applications for virtualization are hardware efficiency, inexpensive hosts for applications that only run on outdated operating systems, and economical segregation of software development or testing environments from production systems. Progent's virtualization technology consultants offer Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Hyper-V Virtual Server consulting, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize performance, fault tolerance and manageability while at the same time lowering expenses; propose and verify business recovery strategies that reduce downtown in the event of a catastrophic failure; and provide continuing maintenance, troubleshooting, and engineering services as computer technology advances.

Can Progent assist my business to migrate to 64-bit computing?
Progentís 64-bit upgrade support specialists can help you to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit processing, design an economical migration process that reduces operational disruptions, and deliver timely online support to aid you to configure 64-bit software and application software on your current hardware. Progent's Microsoft-qualified computing engineers can help your company to install the 64-bit editions of Microsoft platforms such as Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.

Can Progent help us integrate our network with Amazon AWS cloud services?
Progent's Amazon Web Services (AWS) planning and integration consultants offer affordable online support to assist companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable high-performance storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid networking models that efficiently integrate Amazon AWS services. Progent can provide as-needed support or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you migrate smoothly to the Amazon AWS platform.

Can Progent help us migrate from our legacy Cisco UC500 VoIP system to a modern VoIP platform?
Progent's Cisco-certified VoIP experts offer Cisco UC560 consulting services to help you to maintain your legacy UC500 VoIP system or plan and implement an efficient upgrade to a current IP telephony and voicemail solution.

Can Progent provide help with Microsoft Access software development?
Progent's Microsoft Office Access consultants offer economical remote consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers expert support for application development, database conversion, performance tuning, report design, and maintenance. Progent also offers tailored webinar classes for Office Access application programming and DBA services.

Does Progent offer the services of a GIAC-certified information assurance expert?
GIAC information assurance certification was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the network security services addressed under GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.

Can Progent help integrate and support Cisco unified communications and collaboration solutions?
Progent offers remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) engineer to help your business to plan, install, manage and troubleshoot converged communications networks built on Cisco Unified Communication products in a local, cloud-based, or hybrid cloud environment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping organizations of all sizes to create collaboration ecosystems by delivering services such as Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager system design and deployment, IP voice and video phones setup, and wireless VoIP phone deployment. Progent can help you with Cisco's entire portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Express, Cisco Unified Contact Center Express, and Unified Mobility.

Does Progent offer consulting services for Microsoft Office and Office 365?
Progent's Microsoft Office and Office 365 consultants can help businesses to incorporate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a seamless solution that provides quick ROI and promotes improved business results. Progent can help you to interface Office or Office 365 apps with each other and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various versions of Office desktop and can provide customized online Microsoft Office and Office 365 instruction to individual users or teams.

Does Progent offer consulting support for Cisco's Meraki cloud-managed Wi-Fi access points?
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to help businesses of any size to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless infrastructure for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, manageability and availability for wired and wireless clients irrespective of their location or computing device. (Check out Cisco Meraki switches consulting and troubleshooting services.)

How Can Progent help our company support or upgrade Exchange 2013?
Exchange Server 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements affect vital IT areas like ease of administration, availability, security and compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can deliver online or onsite expertise to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you upgrade to a more current version of Exchange Server in a local, cloud-hosted, or hybrid deployment.

Can Progent help us with desktop and mobile device configuration management?
Progent can provide Microsoft System Center Configuration Manager planning and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune integration help to centralize and simplify the management of your PCs along with your web-facing mobile devices. Progent can assist you to upgrade efficiently to SCCM 2012 from an older device and application management solution or assist you to modify your existing SCCM 2012 environment to support your evolving business requirements.



More Questions and Answers

If your small business is in Sonoma County and you are looking for computer support, information technology outsourcing, or top-level services from a Progent consultant, call 707-303-4400 or visit Contact Progent.
















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