Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent offers the services of CISM qualified cybersecurity management consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of skill that information security professionals are expected to master. It provides business management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver efficient cybersecurity management and support consulting.

How can we outsource our network management to Progent?
Progent provides a family of budget-friendly, fixed-price services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading enterprises. Progent's ProSight suite of IT management outsourcing services addresses all critical areas of modern networking such as email protection, behavioral-based threat defense, update management, automated backup/recovery, network infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To download Progent's eBook on the benefits of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

How can Progent help us protect our network from ransomware and other modern threats?
The ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes cutting edge behavior-based machine learning tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about the complete ProSight suite of value-priced network management outsourcing services for small businesses.

Can Progent help my company migrate to Windows 10?
Progent's Microsoft-certified Windows 10 planning experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 provided by Progent's experts include ROI analysis, project management, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.

What VMware virtualization products are supported by Progent?
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere consultants can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.

Does Progent offer consulting support for Altaro VM Backup software?
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery capability for individual files and emails, support for Windows Server CSV and for vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide array of services to help you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. To read more, see Altaro VM Backup Consulting.

Can Progent help me manage and troubleshoot BlackBerry smartphones and BlackBerry Enterprise Server?
Progent offers the expertise of RIM BlackBerry-certified consultants who can help small companies to plan, administer, and troubleshoot BlackBerry Enterprise Server and BlackBerry smartphones affordably and effectively, doing away with the need for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online service delivery model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their IT network.

Can Progent help us configure and troubleshoot Cisco Unified Communications Manager (CUCM) or CallManager?
Cisco Unified Communications Manager, originally branded CallManager, operates as the center of Cisco's collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating with applications that include Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified CUCM experts can help with any facet of CUCM support and debugging in areas such as integrating VoIP phones and video IP phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing Cisco ISR routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Exchange Server.

Can Progent provide email content filtering and data leakage protection?
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's email content filtering technology can also help avoid reputation loss and keep in compliance with industry privacy standards and regulatory mandates such as HIPPA, Sarbanes-Oxley and PCI DSS. Find out more about the complete ProSight portfolio of low-cost outsourced network management services for small and medium-size organizations.

Can Progent provide the consultation of a CISA-certified cybersecurity auditor?
The CISA accreditation is a recognized qualification that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-qualified network security audit professional able to assist businesses in the fields of information systems audit process, IT enforcement, systems and architecture ROI, information technology support, protection of information resources, and disaster recovery planning.

What pricing structure does Progent use for support services?
Progent's easy by-the-minute billing model requires no complex contracts, retainers or hidden fees. Many other support companies have minimum charges or other additional charges that increase service. For remote support during normal working hours, you only get billed for the actual time spent working on your issue. If it only takes ten minutes to fix your issue, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent consultant is actually on-site working on your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you might be billed for our expertís travel time, but never a higher emergency rate. Since Progent has a large pool of consultants located within the entire San Francisco Bay Area service territory, an available engineer is usually near to help. Progent can in addition dispatch on-premises service to the majority of zip codes in the U.S. within 24 hours of receiving a support request. Progent's online support team has provided assistance to small companies in every state (See Progent's customer testimonials.)

Can Progent help me maintain or upgrade my Exchange 2010 system?
Improvements in Microsoft Exchange Server 2010 for software-driven telephony include voice-to-character translation for quickly scanning your voice mail rather than playing back every message, digital attendants to greet callers and assist them to work through your voice messaging system, programmable answering procedures to transfer or scan calls based on Caller ID or contact data, and text alerts concerning unanswered voice calls or voice mail. While Exchange 2010 is still a poplar unified messaging solution, more powerful releases of Exchange Server have supplanted it. Progent's Exchange 2010 experts can help your company to manage and troubleshoot your current Exchange 2010 deployment. Progent's Exchange 2016 experts and Office 365 Exchange Online cloud solutions specialists can also assist you to analyze the business benefits and engineering challenges of migrating to a modern, edition Exchange Server.

More Questions and Answers

If your small business is in San Joaquin County and you are looking for technical assistance, IT outsourcing, or high-level expertise from a certified Progent consultant, call 209-929-1133 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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