|2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland-Berkeley Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
||Petaluma Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||6520 Lonetree Blvd
Rocklin, CA 95765
||Roseville Network Support Services
||1100 N Market Blvd
Sacramento, CA 95834
||Sacramento Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 95131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||700 Larkspur Landing Cir
Larkspur, CA 94939
||San Rafael Network Support Services
||101 Cooper St, #4526
Santa Cruz, CA 95062
||Santa Cruz Network Support Services
||131 Stony Circle
Santa Rosa, CA 95401
||Santa Rosa Network Support Services
||3336 N Texas St
Fairfield, CA 94533
||Vacaville Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
More Questions and Answers
Does Progent support all major data backup/recovery products and services?
Progent's backup and restore experts offer consulting support for a broad range of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can help you with all major backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent also offers support for Acronis, Mozy, Retrospect for Macintosh, Apple Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager expertise. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery (BDR).
How can we outsource our network management to Progent?
Progent provides a family of low-cost, flat-rate services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by some of the world's leading enterprises. Progent's ProSight series of outsourced network management services addresses all critical aspects of information technology such as email content filtering, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, infrastructure management, virtual machine hosting, and network infrastructure documentation management. To read Progent's white paper on the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.
Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a multi-media networking solution that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and deployment of hundreds of innovative information technology solutions using Microsoft and Cisco technologies. Mr. Kent founded Progent in order to address the needs of small businesses who can't justify the cost of maintaining a large IT group but who still require information networks with world-class reliability, security, and responsiveness.
How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have certain mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on time and within budget. For details about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.
How Can Progent help our company support or upgrade Exchange 2013?
Exchange Server 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements affect vital areas including manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can deliver remote or on-premises support to assist your organization to administer, tune and debug your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
How can Progent help businesses create wireless solutions?
Progent's wireless integration consultants offer wide-ranging expertise in the implementation and support of wireless information technology and can assist you to plan, install, manage and repair wireless ecosystems that are compliant, robust, scalable, easy to administer and use, able to handle your critical applications, and seamlessly integrated into hybrid cloud environments. Online and onsite Consulting services offered by Progent cover a selection of wireless solutions such as smartphone and tablet integration, Wi-Fi network planning and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
Does Progent support Lync Server 2013?
Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and secure communications ecosystem that supports a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 consultants can help you to evaluate the advantages of Lync Server 2013, design an in-house, cloud-based (via Lync Online) or hybrid topology suitable for your current and future plans, implement Lync 2013 so as to speed up your return on investment, and deliver custom webinar and onsite training to your management staff and users. Progent has in-depth expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with key Office and Office 365 apps including Outlook, Word and PowerPoint.
Does Progent offer help with specific Apple Mac applications?
Progent's consultants for Mac technology can assist the creative aspect of Apple macOS and OS X systems by offering consulting services and education in images/, audio, and video. Progent's professionals can provide help in a range of macOS and OS X applications including Photoshop, InDesign, Logic Pro, Digidesign Pro Tools, Apple Motion, and Adobe After Effects. Progent can also help you with discrete projects like digitizing audio or video or setting up an audio post production lab.
Can Progent provide certified expertise for information assurance and SIEM solutions?
GIAC was established in 1999 to certify the skill of network security professionals. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the security services addressed within the GIAC certification such as auditing network vulnerability, security incident handling, intrusion detection, web-based application security and SIEM solutions for compliance with regulatory requirements for reporting events.
Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the performance and simplifies the deployment of DAGs, which offer an automatic failover cluster for high availability. Database Availability Groups in MS Exchange Server 2016 reduce failover times by as much as 33% compared to Microsoft Exchange 2013. Other improvements include setup defaults that enforce leading practices for disaster recovery. Progent's Microsoft certified Exchange experts offer Database Availability Group support services to help you to create, implement and maintain a Database Availability Group environment the provides advanced protection for your Exchange mailboxes.
Does Progent offer the expertise of a CISM-certified cybersecurity management consultant?
Progent can provide the services of CISM qualified network security management consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and worldwide standards of performance that IT security professionals are required to master. It provides business management the confidence that consultants who have qualified for their CISM credential possess the experience and knowledge to provide effective cybersecurity administration and support services.
More Questions and Answers
If your small business is in San Joaquin County
and you are in need of technical help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer,
call 209-929-1133 or visit Contact Progent.