Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
Headquarters
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 07-559-7400

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 916-273-1400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 1414 Soquel Ave
Santa Cruz, California 95062
Sales Phone: 831-600-4300

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services





More Questions and Answers

How can Progent help local governments and school districts with IT management?
Progent has a long background delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is among the pioneers in providing advanced online network consulting and has delivered IT support to organizations in every state. Progent's remote IT consulting for local governments saves travel expenses and resolves problems more quickly than onsite service calls.

What online services are available for maintaining Cisco routers?
Among the typical remote Cisco router support services available from Progent's certified Cisco experts include setting up domain name, IP addressing, routing tables, logging, security logon banner and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing tables, and BGP peering arrangements; upgrading router's IOS image; validating router failover; fixing VPN tunnel and routing issues; making a network diagram and documenting configuration; plus policy and availability planning.

What are the benefits of Progent's documentation of support services?
Progent produces complete and detailed documentation of all support activity to ensure customers do not feel “captive” to their IT service organization. Progent sends e-mail documentation of support activity shortly after finishing each service interaction, and also provides a hard copy along with monthly invoices. Comprehensive network support reporting makes it easier for clients to move to a new support provider or assume increased support responsibilities internally. Good support reporting also give management the information required to evaluate support services and produce better informed IT budgets.

Can Progent help me integrate and manage iPhones connected to our network?
Progent's iPhone and iPad integration consultants offer affordable remote consulting to help your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and efficient infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative ecosystem that optimizes the business value of your IT network.

What are the advantages to my business of Progent's network monitoring services?
Operations Manager increases the stability of business-critical programs by proactively detecting and helping to fix trouble spots before they can bring down a server. Operations Manager can optimize system throughput by examining predefined performance levels and usage patterns on critical servers, enabling network support staff to be more proactive in integrating performance-related products and to clean up trouble areas before they cause severe network bottlenecks. However, setting up System Center Operations Manager to take full advantage of this state-of-the-art monitoring tool can be difficult. With over five years of background with the NetIQ software upon which MOM is based, Progent's IT consultants can help you select the right System Center Operations Manager features, deploy and integrate Operations Manager, and generate specialized rules, scripts, reports and alarms for your network environment. Progent can also record Operation Manager's network monitoring policies and procedures for your IT staff.

Can Progent help set up pilot systems to help our company test new technology?
Progent's Test and Training Lab located at the QTS Internet Data Center in Sacramento, California is available for piloting mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, planning or validating disaster recovery solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

Does Progent offer project management services?
For enterprise project management support, Progent can provide access to veteran IT experts with years of background as IT project managers for program development, business technology deployment, and process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide advanced management expertise to assist enterprise clients to adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.

Does Progent offer support for Exchange Server 2016 Database Availability Groups (DAGs)?
MS Exchange 2016 Server improves the speed and streamlines the deployment of Database Availability Groups (DAGs), which offer an automatic failover cluster for high availability (HA). DAGs in MS Exchange 2016 Server reduce failover times by an estimated 33% relative to Exchange 2013. Other enhancements cover setup defaults that adhere to industry best practices for fault tolerance. Progent's Microsoft certified Exchange experts can provide DAG support services to assist your business to plan, deploy and maintain a Database Availability Group solution the provides world-class protection for your Exchange 2016 mailbox servers.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises installations of Exchange. This permits you to have some mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and on budget. For details about Progent's online consulting support for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration solutions with on-premises Exchange.



More Questions and Answers

If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you require technical support, information technology outsourcing, or advanced services from a Progent engineer, call 707-470-1313 or visit Contact Progent.
















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