Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

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How Can Progent help us with SQL Server 2014?
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as system design, deployment, management, troubleshooting, and application development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 investment. In case you are already using SQL Server 2014, Progent can help you to carry out a cost-effective upgrade to Microsoft SQL Server 2016.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop consultants can assist you to design, implement, manage, and troubleshoot a virtual Windows desktop and application delivery solution by providing Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network consultants can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that features high availability, advanced security, and rapid disaster recovery. Progent can also help you manage and support additional virtualization solutions from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.

Does Progent offer desktop support services?
Progent can deliver a broad array of affordable consulting and support services to help your company to deploy, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 10 planning support, Microsoft Windows 8.1 configuration and support, Windows 7 maintenance, MS Office and Office 365 integration, and 64-bit processing upgrades.

Does Progent have a defined methodology for best practices in solving IT problems?
Progentís staff of Microsoft and Cisco-qualified consultants have in-depth real-world industry backgrounds, in the trenches of IT support, executing a wide variety of IT projects for a diverse selection of clients. Each Progent consultant carries a proven set of personal best practices from this extensive industry experience, and these are further improved by the company-wide best practices education that Progent teaches its engineering group. For larger projects, Progent technical team members employ the Microsoft Solutions Framework (MSF) structure for service delivery which breaks projects down into well defined and manageable phases that reduce the possibility of a project spinning out of control.

Does Progent support Microsoft and Cisco technology exclusively?
Progent's concentration is Microsoft software and Cisco networking products, but Progent has broad experience in the creation, installation, and integration of cohesive networks that incorporate products from multiple top vendors. Services offered by Progent include Mac and iPad consulting, Linux integration, Sun Solaris expertise, iPhone integration and management, Google Android phone integration, BlackBerry integration, Citrix consulting, plus consulting for Computer Associates, HP/Compaq, Dell Computers, IBM, Symantec, Trend Micro, VERITAS, and WatchGuard.

Can Progent help us integrate and troubleshoot our Cisco VoIP phones and IP video phones?
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified CM Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing UCS server failover and Cisco SRST systems for high availability.

We need fault-tolerant interoffice connectivity. Can Progent help?
Progent can provide multi-site connectivity consulting to help you design and implement fault-tolerant infrastructure for multiple-office connectivity. Progentís Cisco-certified Cisco Certified Internetwork Experts can design and implement high-availability Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.

How can Progent help me integrate Microsoft System Center 2012 R2?
Progent's Microsoft System Center 2012 consultants have more than a decade of experience configuring, supporting and fixing the core components included with Microsoft System Center and can help you to design, deploy, maintain, and repair your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 migration consulting to assist your organization to move to the latest edition of System Center from a previous one or from another datacenter management solution to provide the advantages of best-in-class provisioning, automation, security, plus infrastructure and application performance monitoring.

How can Progent help my business get the most benefit from Microsoft System Center Operations Manager?
Microsoft System Center 2016 Operations Manager is designed to promote top performance and maximum availability for critical applications by offering centralized, mixed-platform monitoring of IT resources installed across local datacenters and private and public clouds. Progent's consulting group offers advanced remote and onsite support to assist organizations of any size to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent's Operations Manager 2016 consultants can assist you to migrate to Operations Manager 2016 from older releases or from other monitoring platforms, or integrate multiple monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

Can Progent help us use Cisco CUBE technology to set up SIP PSTN trunks?
Progent's Cisco-certified SIP infrastructure experts and CUBE integration consultants can assist your business to design, integrate, manage, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable remote or onsite expertise to help businesses to move smoothly to a productive communications environment that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

More Questions and Answers

If your small business is in Vacaville or anywhere in the San Francisco North Bay area and you are in need of computer assistance, information technology outsourcing, or high-level services from a Progent professional, call 707-470-1313 or visit Contact Progent.

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