Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Northern California Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the San Francisco Bay Area, the California Central Valley, and the Monterey Peninsula.

Northern California Onsite IT Consulting
Progent locations in Northern California

City Street Address Contact Information
San Jose, CA
2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
Fremont, CA 37053 Cherry Street
Newark, California 94560
Sales Phone: 510-933-0400

Link: Fremont Network Support Services
Hayward, CA 26250 Industrial Blvd
Hayward, California 94545
Sales Phone: 510-300-1400

Link: Hayward Network Support Services
Oakland-Berkeley, CA 1300 Clay Street
Oakland, California 94612
Sales Phone: 510-899-7400

Link: Oakland-Berkeley Network Support Services
Palo Alto, CA 3790 El Camino Real
Palo Alto, California 94306
Sales Phone: 650-543-0400

Link: Palo Alto Network Support Services
Petaluma, CA 755 Baywood Drive
2nd Floor
Petaluma, California 94954
Sales Phone: 707-772-1334

Link: Petaluma Network Support Services
Pleasanton, CA 4695 Chabot Dr
Suite 200
Pleasanton, California 94588
Sales Phone: 925-621-2400

Link: Pleasanton Network Support Services
Roseville-Citrus Heights, CA 6520 Lonetree Blvd
Rocklin, California 95765
Sales Phone: 916-910-1200

Link: Roseville Network Support Services
Sacramento, CA 1100 N Market Blvd
Sacramento, California 95834
Sales Phone: 916-273-1400

Link: Sacramento Network Support Services
San Francisco, CA 388 Market Street
San Francisco, California 94111
Sales Phone: 415-321-5400

Link: San Francisco Network Support Services
San Jose, CA 2570 N. First Street
2nd Floor
San Jose, California 95131
Sales Phone: 408-240-9400

Link: San Jose Network Support Services
San Mateo, CA 1900 S Norfolk
Suite 350
San Mateo, California 94403
Sales Phone: 650-931-2400

Link: San Mateo Network Support Services
San Rafael, CA 700 Larkspur Landing Cir
Larkspur, California 94939
Sales Phone: 415-526-1400

Link: San Rafael Network Support Services
Santa Cruz, CA 101 Cooper St
Santa Cruz, California 95062
Sales Phone: 831-824-2134

Link: Santa Cruz Network Support Services
Santa Rosa, CA 131 Stony Circle
Santa Rosa, California 95401
Sales Phone: 707-303-4400

Link: Santa Rosa Network Support Services
Vacaville, CA 3336 N Texas St
Fairfield, California 94533
Sales Phone: 707-470-1313

Link: Vacaville Network Support Services
Walnut Creek, CA 1261 Locust St
Walnut Creek, California 94596
Sales Phone: 925-362-2400

Link: Walnut Creek Network Support Services

More Questions and Answers

How can Progent help my Linux developers?
If you are creating Linux or UNIX based software on a network that includes Windows-based servers, desktops and applications, Progent offers network outsourcing and services that keep your system up and running while freeing you to focus on your area of high-value expertise. By using automated network monitoring and providing online and optional onsite support as needed, Progent provides Linux developer support that offers an inexpensive way to manage an information technology network that features high uptime, tight security and high performance.

What are the benefits of Progent's documentation of support services?
Progent provides full and detailed documentation of all support activity to make sure customers donít ever feel ďcaptiveĒ to their support provider. Progent sends email documentation of support activity shortly after completion of each support interaction, and also sends a printed copy along with monthly invoices. Complete network support documentation makes it easier for customers to transfer to a new service organization or assume more service duties in house. Good service documentation also give IT managers the information required to determine the value of support services and develop more realistic network expense projections.

Can Progent provide the support of a CISSP-certified cybersecurity consultant?
Progent's CISSP-qualified network security experts can help organizations of all sizes with any facet of information system security. Progent can create efficient cybersecurity solutions that guard a small business against advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support onsite, remote, and mobile clients sharing network resources distributed over multiple physical sites and public and private clouds.

What web development services are available from Progent?
If you need to revamp your corporate web site, build internal sites for applications like as human resources or employee education, create a compelling web presence for a new company, or put together enterprise-grade, database driven web applications, Progent has talented and seasoned web site developers. Web site custom software development services offered by Progent's Applications Experts Team include web design, web site project management, Microsoft ASP and .NET programming, and graphics design. Progent's certified SQL Server programmers, Oracle developers and database administrators, MySQL database application consultants, and Microsoft Access developers can help you to plan, build, and maintain data-intensive sites. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications environment incorporating remote and wireless connectivity, to support your web platforms.

What are the advantages of Progent's model for remote support?
Many IT issues can be resolved quickly by Progent's team of remote support experts. This minimizes lost productivity that can result from waiting for an on-site engineer to show up at your office. Furthermore, many freelance engineers and network consulting groups require minimum on-site billing that can convert a ten-minute visit into a 2-hour invoice. Progentís practice of charging by the minute and charging exclusively for service actually performed allows Progentís remote service engineers to resolve hundreds of small issues every day at the lowest possible expense. In addition, the confidence of having reliable access to Progent's expert group of IT professionals opens the door to a new realm of powerful IT technologies that typical small companies might otherwise shy away from because of the risk of having inadequate expertise.

Can Progent help us migrate to System Center 2016 Configuration Manager?
Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, enables secure end-user self service, and offers a common point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

How can Progent help us integrate our business software with Amazon Marketplace Web Service?
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.

Does Progent support Citrix desktop virtualization software?
Progent's Citrix virtual desktop experts can help your business to plan, install, administer, and troubleshoot a virtualized Windows desktop and application delivery and management system by offering XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network consultants can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and support a remote datacenter that features high availability, advanced protection, and fast disaster recovery. Progent can also assist you manage and support other virtualization platforms from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.

Can Progent help me build a secure Wi-Fi network that covers all my facilities?
Progentís Wireless Site Survey makes it easy to design and install a 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, offering you a wireless solution that delivers the reception, performance, load-handling capability, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more detailed onsite service. Progentís on-premises survey includes physical inspection, RF and data protection audits of your existing WLAN, evaluation of your buildingís layout, testing for RF interference, RF propagation modeling, selection of the best placement for customer-requested Wireless Access Points (WAPs) such as Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document defining the new wireless network.

Can Progent help us integrate our environment with Microsoft Azure Service?
Progent's Microsoft Azure integration consultants can help you with every aspect of Azure cloud migration such as requirements definition, readiness evaluation, solution architecture, pilot testing, implementation, centralized administration, performance tuning, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help your organization to set up a hybrid ecosystem that transparently integrates physical datacenters with Azure resources.

Does Progent offer stealth penetration testing services?
Stealth intrusion checking is a key part of any overall network security strategy. Progentís security professionals can perform extensive unannounced penetration security tests without the knowledge of your organization's internal IT staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log monitoring are properly configured and consistently monitored.

How can Progent help integrate Office 365 Exchange Online with on-premises Exchange?
Microsoft supports seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange. This allows you to have specific Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget. To find out more about Progent's consulting support for hybrid Office 365 and on-premises Exchange environments, go to Office 365 integration solutions with on-premises Exchange.

Does Progent offer ERP consulting services for SyteLine/Infor CloudSuite Industrial?
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical business processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP consultant with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite services that spans from as-needed advice to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, disaster recovery planning, and DBA services. To learn more, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Does Progent support Lync Server 2013?
Lync Server 2013, renamed Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that permits the modern BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts can help your company to evaluate the business benefits of Lync 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent has expertise in key components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook, Excel and PowerPoint.

More Questions and Answers

If your small business is in Contra Costa County and you are looking for technical support, IT outsourcing, or high-level services from a Progent consultant, call 925-362-2400 or visit Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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