Locations Served
  Nationwide Remote Help:
Remote Support
Nationwide  866-776-4368
  San Francisco Peninsula:
San Francisco
Cisco Migration Consultants in Nueces County TexasSan Francisco  415-321-5400
San Mateo County
Windows Security System Consulting ServicesSan Mateo  650-931-2400
  Silicon Valley:
Santa Clara County
 Support Services for Microsoft SharePoint Server 2013 in EncinoSan Jose  408-240-9400
Palo Alto
Upgrading for Microsoft SQL 2014 SoHo, New YorkPalo Alto  650-543-0400
Fremont
Fremont  510-933-0400
  East Bay:
Oakland
Oakland  510-899-7400
Hayward
IT Consulting GroupHayward  510-300-1400
Walnut Creek
Award Winning Ubuntu Linux, Solaris, UNIX Computer ConsultantsWalnut Creek  925-362-2400
Pleasanton
Computer Consulting GroupPleasanton  925-621-2400
  North Bay:
San Rafael
Computer Consultation in Austin, Travis CountySan Rafael  415-526-1400
Northern Sonoma County
Exchange 2007 ExpertsSanta Rosa  707-303-4400
Southern Sonoma County
Petaluma  707-559-7400
Vacaville - Fairfield
Vacaville  707-470-1313
  California Central Valley:
Sacramento
Microsoft Support Job Openings in El Paso Greater Ciudad JuarezSacramento  916-273-1400
Roseville - Citrus Heights
Network Security Consultant for Small Business Network Providence County Rhode IslandRoseville  916-910-1200
  Monterey Bay:
Santa Cruz
Cisco Small Business Computer Consulting Firm Washington DCSanta Cruz  831-600-4300

Extended Hours Online Technical Support

for Small and Mid-size Company IT Networks
Across the U.S.


Progent Technical Response Center Extended Hours SupportProgentís Extended Hours Support Program is an online service that takes our technical support options to the next level. Available to all Progent customers who have a fully executed Service Agreement, the Extended Hours Support Program provides access to general Microsoft support between the hours of 6:00 pm to 6:00 am, Pacific Time, and 24 hours on Saturdays and Sundays.

Support Services Available During Extended Hours
Progentís Extended Hours Support Program provides access to online support for:

  • Microsoft Windows Server operating systems
  • Microsoft-based server products, such as Exchange
  • Windows desktop support
  • Microsoft applications such as Word, Excel and Outlook
  • Network and system backup and restore
  • Simple routing and switching support

Progent's Extended Hours Support Program does not currently include support for high-end, specialty applications such as Microsoft SharePoint or Microsoft SQL Server, or for complex routing and switching issues. All support services delivered are invoiced at Progentís standard consulting rates.

If you choose to sign up for this new program, you are guaranteed:

  • Live-answer to your phone call
  • Return call of a technical person within 2 hours
  • Tracking & resolutions through Progent's Technical Response Center (TRC) ticketing system
Pricing for the Extended Hours Support Program
Monthly pricing for the Extended Hours Support Program is based on the clientís company size. Pricing begins at $49.95 per month for companies with up to 19 employees. For complete pricing information, download the Extended Hours Support Program datasheet. (PDF - 95 KB)

Benefits of the Extended Hours Support Program
Progent is a pioneer in providing advanced remote support to businesses of all sizes, helping companies across the U.S. to resolve network issues without the cost and delays associated with on-site service. Progent's Technical Response Center has delivered remote support to businesses in every state in the U.S. (see Progent's customer testimonials). However, if you require after-hours technical assistance and have not enrolled in Progent's Extended Hours Support Program, you might not receive support when calling your primary support team or Progent's Technical Response Center during the extended-hours time frame.

By signing up for the Extended Hours Support Program, you will benefit from:

  • Having access to Progent's Technical Response Center's support expertise whenever you need it
  • Avoiding costly downtime for critical online applications and lost productivity for workers
  • Budget-friendly monthy pricing
  • Peace of mind knowing that your network is supported by the best IT services team in the U.S.
Enroll Now in Progent's Extended Hours Support Program
If you are currently registered with Progent's Technical Response Center, you can sign up for the Extended Hours Support Program by contacting your Progent Business Development Rep directly. Otherwise, you can find out more details about Progent's Extended Hours Support Program or enroll by calling Progent's main number at 1-866-PROGENT (866-776-4368) or by or visiting Contact Progent.

If you need support now and are not currently a Progent client, you can use the web sign up service to receive support now.†This support costs $2.95 per minute. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at $2.95 per minute per engineer. To sign up for this immediate support, click here.
















© 2002- 2019 Progent Corporation. All rights reserved.



More topics of interest:


An index of content::

Anchorage Security Consulting Firms Microsoft and Cisco Anchorage, Alaska Small Business IT Support Firm
Android remote access Support and Setup On-site Technical Support
Antivirus Technology Consulting Services Anti-Spam Subscription
Bay Area Online Support Services San Francisco Computer Network Support Firms in California
BlackBerry Redirector Design Companies Top Quality BlackBerry Exchange Software Consulting Services in Dallas DFW
BlackBerry Redirector Networking Services BlackBerry Enterprise Server installation and Administration Greensboro Winston-Salem
BlackBerry Redirector Tech Outsourcing Migration Support for BlackBerry BPS Jacksonville
Boston, Worcester, Springfield, MA IT Consultants Massachusetts Small Business Network Consulting Firm
CISA Certified Security Expert Dallas-Fort-Worth, TX Network Consulting Experts Corpus Christi, Texas Consulting Services
CISSP Compliance Auditor CISSP Cybersecurity Firms
CISSP Engineer Career Microsoft MCP Support Telecommuting Jobs in Denver Golden Triangle
Carmel Outsourcing Companies Networking Companies in California
Cisco CCIE Guru Troubleshoot for Networking Henderson
Cisco Computer Consulting Firms Cisco Computer Network Consultant in New York City
Cisco Consulting Firms Upgrade for Cisco in Atlanta Georgia
Cisco Small Business Network Consultant Cisco Contractor Colorado
Cisco Support Companies Cisco Onsite Support Colorado
Cisco and Microsoft Certified Expert Fort Worth, Texas Computer Consultation Fort Worth Integration Company
Colorado Services California Small Business Network Consulting
Computer Consultant Sun Solaris Consultant Services Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX
Computer Consulting Remote Support Jobs Microsoft Consultant Open Positions
Computer Firms Belmont Server Consultant California
Computer Network Providers Information Technology Consulting Company for Remote Help Desk in Sunnyvale Palo Alto
Computer Network Support Network Consulting Experts for BlackBerry Enterprise Server
Computer Networking for BlackBerry BES Server BlackBerry BES Information Technology Consulting Firms Fort Worth Texas
Computer Support Consultants for SQL Server 2014 Microsoft SQL Server 2012 System Repair
Computer Support for Exchange 2007 Microsoft Exchange 2016 Technical Support Outsource in Denver Colorado
Consult for Small Government Cisco Local Government Exchange Services
Consultant for Slackware Linux, Sun Solaris, UNIX Wichita Kansas Ubuntu Linux, Solaris, UNIX Remote Support Services
Contractor for Networking Technical Support in San Bernardino
Durham Technology Providers Durham Computer Help
Engineers Small Office IT Outsourcing for Milpitas in California
Exchange Server 2010 Small Business IT Outsourcing Firms Norfolk Chesapeake Information Technology Installation Service for Exchange 2016
Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Consulting Firm Network Consulting Services for Florida
GIAC Certified Information Assurance Security Services GIAC Certified Security Audit Services
Houston Tech Consulting Small Office Computer Consultant for Houston, Texas
IT Consultant for Comprehensive Event Management Operations Manager IT Services
IT Consulting for Windows Hyper-V 2016 Windows Server Hyper-V 2016 Security and Compliance Troubleshooting
IT Service for RIM BlackBerry Outsourcing IT in Burlingame, CA
IT Services for Mandrake Linux, Solaris, UNIX Slackware Linux, Sun Solaris, UNIX Remote Troubleshooting Garland Centerville
Illinois Software Support Consultancies for Illinois
Information Technology Consulting Firms Arlington, TX Exchange Server 2007 Software Support
Integration Companies for BlackBerry BPS BlackBerry BES Server Technical Firms in Shreveport
Integration Companies for Dallas-Fort-Worth, TX Best Integration Consultant for Houston, Texas
Integration Services for 64-bit Upgrade 64-bit Computing Consultant
Iowa Help Center Chicago Technical Firms
Las Vegas, NV IT Specialists Las Vegas, NV Small Office IT Consulting Services
Lexington-Fayette, Kentucky Tech Expert Lexington-Fayette, KY Computer Service Providers
Lubbock Computer Consulting Firm Systems Engineer
Lync Server 2013 high availability Specialists Lync Server 2013 Reverse Proxy Server Consultant Services
MCSA MCDBA MCIPT Engineer Full-Time Jobs Top Rated Desktop Consultant Remote Support Job in Marin County
MCSE Engineer Job Opportunity MCSE MCSA MCDBA MCIPT MCA Engineer Home Based Jobs
MCSE Expert Certified Integration Consultant San Jose On-site and Remote Support California
MCSE Expert Certified Networking Consultant for Rhode Island Cisco CCIE CCNA CCDP CCNP CCIP CCSP CCVP Consulting Openings
MCSE Remote Consulting Telecommute Jobs Cisco Certified Network Engineer Telecommuting Job Chesapeake, South Hampton Roads
Miami, Florida Small Office IT Consultant Miami Maintenance
Microsoft Certified Consulting Telecommuter Jobs Help Desk Consulting Contract Lodi, Escalon CA
Microsoft Certified Washington Online Troubleshooting Installation
Microsoft Excel Sparklines Professional Services MCSE Expert Certified Office 20160 64-bit Computer Consultants
Microsoft Office Small Office Network Consultant Microsoft Office Consulting Companies
Microsoft SQL 2008 Network Consulting Service Online Support Services
Microsoft SQL 2008 Server Support Computer Service Cupertino, CA
Microsoft SQL Server 2012 Solution Provider Staten Island, NYC Security Consultants
Microsoft Windows 2008 Onsite Technical Support Consultants for Microsoft Windows 2008 R2
Microsoft Windows 8.1 Evaluation Consulting Services Windows 8.1 Storage Spaces Network Setup
Microsoft and Cisco Certified South Carolina Computer Consultancy Firms New York City- Manhattan, The Bronx, Brooklyn, Queens, Staten Island Computer Service Companies
Migration Consultants for Windows Server 2012 R2 Windows Server 2012 Systems Support Dallas
Migration Support Help Desk Engineer in Norwalk Compton Cerritos La Mirada
Migration for SQL Server Microsoft SQL Server 2016 Solution Provider Irving Dallas Plano
Minnesota Small Business Computer Consulting Sun Solaris Consultant
Montana Small Business Computer Consulting Firms Cisco Computer Network Specialist
Monterey County Remote Consulting Monterey County IT Consultants
Montgomery Server Administration Outsourcing Companies for Montgomery, Alabama
Nationwide Remote Computer Network Firms Windows 2008 Server Expert
NetApp ONTAP Services SAN Consultant
Network Consulting Organization for Rhode Island Dallas DFW Security Engineer Contract Job
Network Design for Mississippi Network Repair Service for Microsoft and Apple
Network Designers Service Provider
Network Setup CISSP Certified Security Hartford, Bridgeport, Connecticut Computer Service Providers
Network Solutions Cisco Help Center
Network Support Consulting for BlackBerry Desktop Manager BlackBerry Smartphone Internet Networking Consultants in Philadelphia, PA
Network Support Technician Full-Time Jobs in Philly
Networking Group for Houston Texas Houston, San Antonio, Dallas-Fort-Worth, TX Administration
New York Computer Network Consultant Microsoft SharePoint Server 2007 Setup and Support MIA
Ohio Security Consulting Services Ohio Information Technology Installation Service
Oklahoma Computer Support Consultants Exchange Network Installation
Online Help for Gentoo Linux, Sun Solaris, UNIX Integration Support for CentOS Linux, Sun Solaris, UNIX in Phoenix, Maricopa County
Online Support for Help Desk Process Troubleshooting for Call Center
Part-Time Jobs CISM Consultant Virtual Office Job Marina Del Rey
Plano, Texas Networking Consultants Consulting Company
Professionals for Exchange Server 2010 Microsoft Exchange 2016 Services
Project and SharePoint Integration Firm Microsoft Project My Sites Specialist
Redhat Computer Consultants Linux Integration Indiana
Redhat Linux, Sun Solaris, UNIX Technical Consultant Integration Services Chicago Loop, Illinois
Remote Support Microsoft SQL Server Support Organizations Wichita, Sedgwick County
Remote Support Online Consulting Integration Group for Anaheim, California
Remote Technical Support for Hybrid Exchange Online and Exchange on-premises Office 365 Gmail migration Online Support Services
Rhode Island Network Administration Support services for BlackBerry Exchange in Portland International Airport PDX
Rhode Island Network Assessments Top Ranked BlackBerry Redirector Computer Network Support Company in Omaha, Douglas County
SCOM 2012 Application Monitoring Outsourcing Microsoft SCOM 2012 IT Consultant
SQL Server 2012 Information Technology Outsourcing Firm Allegheny County Pennsylvania Network Support Consultant
SQL Server 2012 Network Setup SQL Server Expert Arlington, Dallas, Fort Worth
SQL Server 2014 Networking Group Microsoft SQL 2008 Integration Services in San Francisco Airport SFO
San Jose Upgrade San Jose Providers
Santa Clara Support Group Los Gatos Network Support Service Northern California
Security Computer Security Security Firewall Network Install Colorado
Security Security Audit Services Forensics Services Billings, MT, Missoula, MT, Great Falls, MT, Bozeman, MT
Security Security Companies Security Security Consulting Florida
Security Security Company Firewall information Systems Audit Milwaukee
Security Security Evaluation Security Cybersecurity Firms
Server Recovery for San Joaquin County Migration Consultant for Tracy in California
SharePoint Server 2013 Configuration IT Services
SharePoint Server 2013 Technology Consulting Services Online Support
Small Business IT Consultants Information Technology Manager for BlackBerry Desktop Manager in Arlington, TX
Small Business IT Consulting Firms IT Consultants for Colocation Site
Small Business Network Consulting Firms Cisco Network Specialists
Small Business Network Consulting for New Hampshire Network System Support Consultant for Windows Server 2016 Metroplex
Solution Providers for Windows 2016 Server Windows Server 2012 R2 Computer Outsourcing
South Dakota Network Manager Migration Consultants for San Jose California
South Dakota Technical Support Firm Consultants in Dallas
Specialists for BlackBerry Wireless System Consulting for BlackBerry Email San Diego Carlsbad San Marcos
Subcontractor Job for Cisco CCIE Network Consultant Microsoft Remote Consulting Employment in Durham, NC
Sun Solaris Consultant Services Delaware Information Technology Consulting
System Design Software Security Consultant Sarbanes Oxley Compliance Consulting
Technical Support Company for Richmond, VA IT Outsourcing Group for Richmond, VA
Technical Support Outsource for Cisco Cisco Computer Help Detroit, MI
Technology Consulting for Windows 10 OneDrive Windows 10 Security Remote Consulting
Telecommute Jobs for Microsoft MCSA Support Microsoft MCP Support Virtual Office Job Orinda CA
Telecommuting Jobs for MCSE Support Sacramento - North Highlands Career Opportunities for Microsoft Consulting
Texas Onsite Computer Services Ubuntu Linux, Solaris, UNIX Professional
Virginia Migration Consulting Virginia Beach Virginia Small Business Computer Consulting Firms
Washington Network Support Technician Red Hat Linux, Sun Solaris, UNIX Specialist Boston
West Virginia IT Service Providers Top Ranked Windows Server 2016 Networking Consultant Denver International Airport
West Virginia Network Manager Delaware Server Consultants
Wi-Fi IP phone integration Network Consultant Support for wireless IP phones and Meraki APs
Windows 2008 Server Computer Support Windows Server 2016 Systems Consultant
Windows 7 Help Desk Outsourcing Network Support Consulting for Windows 7 64-bit Upgrade
Wireless Security Specialists Wireless Security Consultancy
Wisconsin Outsourcing Firm IT Consulting Services for San Francisco in California
Wisconsin Systems Consultant Security Network Security Test Winston-Salem Piedmont Triad



Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA