Locations Served
  Nationwide Remote Help:
Remote Support
BlackBerry Software Consulting Group Wichita Airport ICTNationwide  866-776-4368
  San Francisco Peninsula:
San Francisco
BlackBerry Exchange Computer Consultancy CompaniesSan Francisco  415-321-5400
San Mateo
San Mateo  650-931-2400
  Silicon Valley:
San Jose
Computer System Consultant in EncinoSan Jose  408-240-9400
Palo Alto
Network Design and ConsultingPalo Alto  650-543-0400
Santa Rosa Computer Consultant Work At Home JobFremont  510-933-0400
  East Bay:
Oakland - Berkeley
 Technical Support Services in Ronald Reagan Washington Airport DCAOakland  510-899-7400
Hayward  510-300-1400
Contra Costa County
Northern California Top Ranked Cisco Computer CompaniesWalnut Creek  925-362-2400
Pleasanton  925-621-2400
  North Bay:
San Rafael
Portland Computer Network ConsultantSan Rafael  415-526-1400
Northern Sonoma County
Microsoft MCP Support Part Time JobSanta Rosa  707-303-4400
Southern Sonoma County
Online Support for Microsoft SQL Server 2016 Seattle Redmond BellevuePetaluma  707-559-7400
Vacaville - Fairfield
Vacaville  707-470-1313
  California Central Valley:
 CISSP Technology Consulting ServicesSacramento  916-273-1400
Roseville - Citrus Heights
Roseville  916-910-1200
  Monterey Bay:
Santa Cruz
Windows Server 2012 R2 Consultancy Services Group Raleigh North CarolinaSanta Cruz  831-600-4300

Extended Hours Remote Network Help

for Small and Mid-size Business IT Networks
Across the U.S.

Progent Technical Response Center Extended Hours SupportProgentís Extended Hours Support Program is an online service that takes our technical support options to the next level. Available to all Progent customers who have a fully executed Service Agreement, the Extended Hours Support Program provides access to general Microsoft support between the hours of 6:00 pm to 6:00 am, Pacific Time, and 24 hours on Saturdays and Sundays.

Support Services Available During Extended Hours
Progentís Extended Hours Support Program provides access to online support for:

  • Microsoft Windows Server operating systems
  • Microsoft-based server products, such as Exchange
  • Windows desktop support
  • Microsoft applications such as Word, Excel and Outlook
  • Network and system backup and restore
  • Simple routing and switching support

Progent's Extended Hours Support Program does not currently include support for high-end, specialty applications such as Microsoft SharePoint or Microsoft SQL Server, or for complex routing and switching issues. All support services delivered are invoiced at Progentís standard consulting rates.

If you choose to sign up for this new program, you are guaranteed:

  • Live-answer to your phone call
  • Return call of a technical person within 2 hours
  • Tracking & resolutions through Progent's Technical Response Center (TRC) ticketing system
Pricing for the Extended Hours Support Program
Monthly pricing for the Extended Hours Support Program is based on the clientís company size. Pricing begins at $49.95 per month for companies with up to 19 employees. For complete pricing information, download the Extended Hours Support Program datasheet. (PDF - 95 KB)

Benefits of the Extended Hours Support Program
Progent is a pioneer in providing advanced remote support to businesses of all sizes, helping companies across the U.S. to resolve network issues without the cost and delays associated with on-site service. Progent's Technical Response Center has delivered remote support to businesses in every state in the U.S. (see Progent's customer testimonials). However, if you require after-hours technical assistance and have not enrolled in Progent's Extended Hours Support Program, you might not receive support when calling your primary support team or Progent's Technical Response Center during the extended-hours time frame.

By signing up for the Extended Hours Support Program, you will benefit from:

  • Having access to Progent's Technical Response Center's support expertise whenever you need it
  • Avoiding costly downtime for critical online applications and lost productivity for workers
  • Budget-friendly monthy pricing
  • Peace of mind knowing that your network is supported by the best IT services team in the U.S.
Enroll Now in Progent's Extended Hours Support Program
If you are currently registered with Progent's Technical Response Center, you can sign up for the Extended Hours Support Program by contacting your Progent Business Development Rep directly. Otherwise, you can find out more details about Progent's Extended Hours Support Program or enroll by calling Progent's main number at 1-866-PROGENT (866-776-4368) or by or visiting Contact Progent.

If you need support now and are not currently a Progent client, you can use the web sign up service to receive support now.†This support costs $2.95 per minute. If multiple engineers are required to work simultaneously in order to meet your needs, you may be billed for each engineer's time at $2.95 per minute per engineer. To sign up for this immediate support, click here.

© 2002- 2019 Progent Corporation. All rights reserved.

More topics of interest:
  • IT Services for Iowa
  • Outsourcing
  • Consultant Services
  • Integration for Kansas
  • Support Outsourcing for Oregon
  • CISA Certified Security Expert Arizona Integration

An index of content::

Aironet 4800 Access Point Consultant Services CCNP Expert Certified Aironet 1600 Access Point Support and Setup
Akron, OH Computer Consultancy Services Akron Networking Firm
Alabama Security Consulting Firms Network Support Technician
Albuquerque, NM Information Technology Consultant Migration Company for Albuquerque
Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM IT Manager Albuquerque, NM Small Office Network Consultant
BlackBerry BPS Network Design and Consulting BlackBerry Enterprise Server Server Setup Cincinnati Milford
BlackBerry Smartphone Computer Installation BlackBerry Enterprise Server Small Business IT Consulting Yonkers, NY
Chicago IT Technical Support Company Chicago, Illinois Network Security Consultant
Cisco Certified Experts Maryland Small Business Computer Consulting Company Contractor Washington District of Columbia
Cisco Experts Maine System Repair Texas Small Business IT Consultant
Cisco North Carolina Computer Specialists Kansas City, KC, Missouri Support Company for Cisco
Cisco Onsite and Remote Support Cisco Small Business Network Consulting Dallas DFW
Cisco and Microsoft New York - New York City, NY, Buffalo, NY, Rochester, NY, Syracuse, NY Repairing New York Tech Outsourcing
Consultants for Linux Houston, Texas UNIX Computer Consultant
Consulting Services Firm Washington Small Business IT Consulting Firms
Exchange 2010 Server Security Consulting Microsoft Exchange Computer Consultant Phoenix - Tempe - Mesa
Exchange 2013 Voice Mail Specialists Exchange 2013 Load Balancing Network Consultants
Exchange Server 2010 Information Systems Firms Exchange Small Office IT Support
Exchange Server 2016 Online Support Exchange 2016 Upgrade IT Services
Fedora Linux, Solaris, UNIX Network Engineer Troubleshooting in Lincoln, NE
Firewall Cybersecurity Consultancy Security Firewall Support
Firewall Network Install for CISSP Firewall Cybersecurity Organizations
Firewall Security Companies CISSP Auditor
Georgia Designer Microsoft Exchange Server 2013 Experts Reseda
Grand Rapids, Michigan Network Specialists Grand Rapids, Michigan Setup Consultancy Services
Hayward Small Business IT Outsourcing Services San Leandro Engineer in California
Home Based Virtual Office for CISSP Engineer Subcontractor for MCSE Remote Engineer in Grand Rapids, MI
Home Based Virtual Office for Network Remote Consultant Subcontractor for Cisco CCIE Engineer
Integration Company Cisco Security Consultant Anaheim Fullerton Buena Park
Integration Firm BlackBerry BPS Tech Support Outsource Shreveport
Integration Firms for Microsoft Exchange Emergency Phone Support Migration Companies
Juniper SSL VPN Testing Juniper SA2500 SSL VPN Security Company
Louisiana Installer Oakland Design Companies for Microsoft Exchange 2016
Lubbock Designer Lubbock Small Business Computer Consulting Companies
MCSE Expert Certified Mississippi Small Business IT Consultants Mississippi Tech
MCSE MCSA MCDBA MCIPT MCA Remote Consulting Career Opportunities Job Opening for MCSE MCSA MCDBA MCIPT MCA Remote Consultant in Denver
MS Certified Phone Support Network Consulting Companies Microsoft SharePoint Server Network Consultants in Long Beach California
Microsoft Certified Partner Engineer for Office SharePoint Server 2007 SharePoint Server 2007 Technology Consulting Services
Microsoft Exchange Troubleshooting Exchange 2013 Compliance Professionals
Microsoft SQL Server 2016 IT Consulting Microsoft SQL Server 2012 Computer Service
Microsoft SQL Server 2016 Server Integrators SQL Server 2016 Server Troubleshoot Expert
Microsoft SharePoint Server 2010 Consultants Configuration Midtown Houston
Migration Consultant for Nevada Maricopa County Arizona Award Winning Firewall Evaluation
Modesto Tech Services Northern California Stanislaus County Contractor
Network Consultant Subcontractor Freelancing Jobs
Network Consultants for Oklahoma City Oklahoma Oklahoma City, OK Small Business IT Support Firm
Network Consulting Network Administration
Network Consulting for Microsoft Exchange Repair Installation
Network Design Plano Support Organization
Network Integration for Cisco Billings, Yellowstone County, Montana Top Ranked Networking Companies
Network Integration for Newark New Jersey Newark, Jersey City, Paterson, NJ Integration Services
Network Setup for Exchange 2016 St Paul Minnesota Exchange Server 2013 Computer Consulting Services
Network Support Group for Microsoft SQL 2008 Microsoft SQL Server 2016 Recovery Services in Denver Aurora
Networking Group for New Hampshire Security Consulting Companies Northern California
New Hampshire Network Help Florida - Jacksonville, FL, Miami, FL, Saint Petersburg, FL, Orlando, FL Network Design Consultant
New Jersey IT Consulting Worldwide Newark, NJ Consultant
North Carolina Online Consulting Jersey City, Hudson County Microsoft Exchange 2016 Small Business Network Consulting Firm
North Carolina Small Business Network Consulting Services Los Angeles, California Small Business Computer Consulting Firms
OS X Technical Support Consultant Specialists
Online Consulting Yonkers, New York IT Outsourcing Company
Outsource IT Wisconsin Small Business Network Consultants
Outsourcing Companies for BlackBerry Email Support Specialist for BlackBerry Enterprise Server in Jersey City New Jersey
Private Cloud Hosting for Virtual Data Centers Consulting Private Cloud Solutions Consulting Services
Problem Resolution for Aurora Aurora, CO Solutions Provider
Progent Management Support Firms Progent's Management Team Support Companies
Rancho Cordova Administration Rancho Cordova Computer Companies California
Remote Help Desk Network Assessments IT Outsourcing Information Technology Outsourcing Company in Charleston Mount Pleasant
Remote Support Network Documentation Top Ranked Technical Support Outsource for Los Angeles, CA
Remote Support Tech Services Microsoft SQL Server Computer Network Support Firms Seattle, WA
Santa Clara Small Business IT Support San Jose Network Engineers in California
Santa Rosa Network Support Consulting Northern California Santa Rosa Network Consultants
Security Consultants Network Security Auditor in Virginia Beach Virginia
Server Consultants for South Dakota Small Business IT Support Firm
SharePoint 2010 Network Consultant Independent Microsoft SharePoint Server 2010 Technical Support Services in Collin County Texas
SharePoint Server 2007 IT Consultant Technical Consultant for SharePoint Server 2013 in Burlingame, CA
Small Business Computer Consulting Firms for Windows 2016 Windows Server 2016 Network Integration in Minneapolis, MN
Small Business Network Consulting Companies for Michigan Computer Systems Consulting
Small Business Outsourcing IT Dixon Network Security Consultants in Northern California
Small Business Specialist for Washington Computer Engineer for Microsoft SharePoint Server 2013
Small Office Computer Consultants for Exchange 2007 Microsoft Exchange Server 2013 IT Solution Providers in Anchorage
Software Recovery for Windows Server 2016 Long Beach California Windows Computer Installation
Solution Providers BlackBerry Consultant in New England
Support Services District of Columbia Support and Help for SharePoint Server 2010
Support Specialist Alaska IT Outsourcing Firms
Tech Consultant for Delaware Technical Support for Boston, Massachusetts
Technical Consultants for West Virginia Microsoft Small Business IT Outsourcing Services
Technicians Networking Online Help
Texas Computer Support Firms Computer Networking for Augusta-Richmond County
UNIX with Windows Network Consultant Windows, UNIX, Solaris Integration
Ubuntu Linux, Sun Solaris, UNIX Setup and Support Ubuntu Linux, Sun Solaris, UNIX Computer Consulting Orlando
Ubuntu Linux, Sun Solaris, UNIX Setup and Support Support and Help for Debian Linux, Solaris, UNIX Seattle Kirkland Everett, WA
Upgrade Technology Consulting Services for Slackware Linux, Sun Solaris, UNIX Denver
Windows and Solaris Online Troubleshooting Windows and UNIX Specialists
Worldwide Iowa Information Technology Outsourcing Companies RIM BlackBerry Information Technology Consulting

Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
San Francisco, CA
San Jose, CA
San Leandro, CA
San Mateo, CA
San Pablo, CA
San Rafael, CA
San Ramon, CA
Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
South San Francisco, CA
Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
Sunnyvale, CA
Temecula, CA
Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA