Expanding your at-home workforce may have a major effect on network infrastructure, security, and corporate culture. Progent has 20 years of experience assisting SMBs to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Fargo organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from on demand expertise for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Fargo, North Dakota businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the business PBX system to accommodate remote users is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice products are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP environment that delivers the flexibility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses tune their existing Cisco VoIP systems to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these solutions and provide on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Fargo, North Dakota business, call 1-800-993-9400 or visit Contact Progent.