Connectivity to the Internet has emerged as a mission-critical capability for many small businesses. The use of the Internet to distribute information has mushroomed to the point that many organizations are unable to perform day-to-day functions without Internet connectivity.
Traditional applications such as internal email clearly lose much of their value when they canít be used to communicate with customers or vendors, but as organizations increasingly adopt Internet-based information delivery for line-of-business applications, even core functions can grind to a halt when Internet access becomes unavailable.
Until recently, only large organizations could afford to build fully redundant and transparent Internet connections that could survive a failed Internet link or router. Such seamless fault tolerance requires T1-class Internet lines, an option that in the past overstretched the budgets of most small businesses. As T1 prices have dropped to as low as a few $100 per month, and as alternative connections have become available, the opportunity for small businesses to achieve enterprise-class fault tolerance has become economically feasible. But even though the cost for lines has become affordable, the complexity of implementing these solutions has not.
Few small businesses have the in-house expertise required to work effectively with multiple ISPs, coordinate the necessary configuration steps with Internet numbering authority organizations, and implement advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent offers Cisco Certified Internetwork Expert (CCIE) consulting to help you apply the latest connectivity technology to implement a cost-effective fault-tolerant solution.
Today multiple options exist for building automatic and semi-automatic failover solutions. These can involve a mix of T1, DSL and wireless Internet connections. The viability of high-speed fixed-wireless links has recently opened up new alternatives for achieving transparent fault tolerance. By establishing diverse physical paths to the Internet, small businesses gain insurance against costly outages caused by events out of their control, such as a construction crew accidentally digging up phone lines.
As companies rush to deploy VoIP solutions, the potential productivity loss that could result from an interruption in Internet access increases dramatically. This creates another strong incentive to configure a fault-tolerant architecture. Current technologies from Cisco and other networking companies make it possible to build high-availability voice and data solution that have even better uptime potential than conventional voice and data services.
For small business with extremely limited budgets, fault-tolerant failover solutions are possible by utilizing redundant, low-cost DSL services. While not providing all the transparency of more complex and expensive solutions, this alternative can provide significant functionality and avoid costly productivity loss in the event of line failure.
As companies have shifted away from dedicated leased T1 and frame relay lines to Internet-based VPN connections, the demand for fault-tolerant Internet connectivity has accelerated. Businesses can apply the cost savings from retiring legacy leased circuits to upgrading their Internet infrastructure so that they will not only protect their connectivity to remote offices but also the Internet connectivity of office users. Absent those cost savings, many small companies are reluctant to invest in fault-tolerant Internet configurations.
Other High Availability Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco-certified support professionals can help you to build an efficient, high-availability information network that resolves key issues encompassing a broad array of infrastructure technologies and operations such as:
Disaster Recovery Planning
Progent's business continuity planning consultants can help you design a business continuity strategy in order to resume network operations in case of an information system catastrophe. Progent can assist you to create a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant network architecture that addresses availability issues covering a wide array of infrastructure technologies and procedures. To learn more, see Disaster Recovery Expertise.
Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, applications and virtual machines that have become lost or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, affordable deployment of a stretch cluster quorum arbitration point. For more information, visit Windows Server 2016 Disaster Recovery Consulting.
Microsoft Windows Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought enterprise-class availability and recoverability to Microsoft's clustering solution. Microsoft Windows Server 2012 R2 adds to this technology and provides important improvements that offer more extensibility, better storage uptime for server applications, streamlined administration, faster failover, and more options for designing clusters. For details, visit Windows Server 2012 R2 Failover Clustering Integration.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a DR system based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery between datacenters located up to 185 miles (300km) away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster expert who can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with information assurance standards and regulatory mandates.
Network Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. High availability load balancing products for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. To find out more, visit Non-stop Load Balancing.
Fault Tolerant Data Centers
Progent's Data Center engineers can help you select zero-downtime data centers that meet the particular needs of your company. High availability colocation sites are especially appealing to small and mid-size businesses due to of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small organizations. Progent is ready to show you how to get all the advantages of 24x7 colo sites by providing a full range of engineering and support services. To learn more, go to Fault Tolerant Data Centers Expertise.
High-Availability Inter-office Networking
Progentís branch office connection professionals can help companies create non-stop interoffice connections via redundant system architectures with automatic failover. Progentís Cisco-qualified CCIE network engineers can design and deploy fault-tolerant Inter-office connections based on fault tolerant EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking. For more information, visit Fault Tolerant Inter-office Networking.
Backup and Recovery Solutions Consultants
Progent offers economical online support from consultants skilled in a wide array of utilities and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and handhelds. Progent can provide expertise for all major backup platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist your company to install, enhance, or maintain backup systems for a range of environments such as on-premises, remote, cloud, or a mix. To learn more, go to Backup and Restore Solutions Consulting and Support Services.
Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting Services
Progent's expert System Center Data Protection Manager engineers can assist your company to develop an effective workplace recovery plan, implement an affordable fault-tolerante network infrastructure, configure a Microsoft SCDPM-powered recovery solution, thoroughly validate your DPM system, educate your administrative personnel or regular service providers how to manage Microsoft SCDPM, or provide extensive IT outsourcing services such as off-site housing of System Center Data Protection Manager servers in Progent's data center facility. To find out more, see System Center Data Protection Manager Consulting.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting services to help you to plan, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consultants.
Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and VMware vCenter for handling larger environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup. To read more, see Altaro VM Backup Consulting Services.
Consulting Services Double-Take Solutions for Data Backup/Restore
Double-Take offers a selection of products intended to deliver small companies a range of cost-effective alternatives for replicating and restoring vital workloads including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive experience incorporating Double-Take products into small company IT networks to achieve an advanced level of fault tolerance and disaster recovery readiness at a budget-friendly cost. To find out more, see Consulting Services Double-Take Software for Backup.
CRISC-certified IT Risk Control
The CRISC program was initiated by ISACA to validate a consultant's skills to design, implement, and maintain information system controls to reduce risk. Progent offers the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. For more information, visit CRISC-certified network risk control specialists.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and offers professional application consulting for a wide range of business applications, Progent is able to assist customers to arrive at comprehensive information technology solutions that optimize the business value of your network. As a Registered Partner for Cisco, Progent can provide the support of qualified engineers and specialists with experience in designing, deploying and troubleshooting infrastructure solutions built on Cisco products. The breadth of Progent's IT experience and Progent's appreciation for the requirements of small and midsize businesses make Progent the ideal partner for building and running a cost-effective, dependable information system.
How to Get Help from Progent's Engineers for High Availability Network Support
In order to contact Progent about engineering support for non-stop computing, call 1-800-993-9400 or refer to Contact Progent.