Additional Topics of Interest
CISM Certified Security Management Consultants
Progent offers the expertise of CISM qualified security consultants. The Certified Information Security Manager (CISM) organization defines the core competencies and worldwide standards of skill that information security professionals are required to master. CISM provides business management the confidence that those who have qualified for their CISM certification possess the experience and capability to provide effective security management and support services.
Meraki Wave 2 AP Troubleshooting
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for centralized management.
On-site Technical Support for Computer Support Help Desk
Progent's Virtual Help Desk Call Center support services are an integrated extension of your internal IT support organization. Virtual Help Desk can include advanced call center services such as a special phone number with custom greeting. Progent will also rout calls directly to staff technicians who are specially set up and trained to handle your account. In addition, Progent's Helpdesk professionals can use trouble tickets from any customer trouble ticket system for transparent integration with your internal network services group. Advantages of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk expertise the moment you call, seamless expansion of your internal support staff, front-line help for critical client issues, and per-minute billing.
ransomware protection planning Professional
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's preparedness either to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup system that reduces your exposure to ransomware and aligns with your business needs.
Help Desk Process Consultants
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a limited network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Recommendation and Deployment.
Network Consultants for Microsoft Exchange Server 2000
Progent's Microsoft-certified consultants have over a decade of background providing messaging solutions for companies ranging from small offices to large corporations. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email environments, and implement off-site and mobile email access. Progentís Exchange support services can assist you in planning and carrying out a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you integrate Outlook Web App for all major web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Colo Support Outsourcing
For corporations with branches in Northern California or any region served by Progent's engineers, Progent's Microsoft-certified IT consulting professionals and authorized Cisco network specialists offer a range of network consulting services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, local or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent network consultant can show you how to plan a multi-office network that makes efficient use of colocation facilities and Internet data centers. Progentís Microsoft certified engineers can help large corporations design, deploy and support major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP experts can assist you to configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
Microsoft Live Communications Server Specialists
Microsoft Communications Server provides IM and presence in an extensible, world-class package offering enhanced security, seamless integration with popular Microsoft software, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and elevated business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this easy-to-manage, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your entire organization.
Progent can help you to design and implement a smooth migration from a Sun Solaris-based IT system to a network powered by Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco engineers and application specialists can help you guard your data and reduce productivity disruption by designing an efficient transition strategy that protects your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, migration strategy and testing, Microsoft Exchange migration support, information and application porting, and processor and media migration and economization.
Great Plains Onsite Technical Support
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP so that you retain your information, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce programs that integrate transparently with Dynamics GP.
Cisco ASDM Firewall Management Help and Support
Progentís certified Cisco IT security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of protection, high throughput, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security holes.
Microsoft System Center 2012 R2 Migration Consultants
Progent has more than 10 years of experience deploying, maintaining and troubleshooting the core platforms that make up System Center and can assist you to plan, deploy, support, and fix your System Center solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the current version of Microsoft System Center from an older one or from another datacenter management solution to provide the advantages of best-in-class provisioning, centralized management, security, plus datacenter and application performance monitoring.
SCDPM 2012 Security Remote Consulting
Progent's Microsoft-certified consultants can provide online or in-person expertise to assist companies of any size to plan, deploy, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging issues, or comprehensive project management services. Progent can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.