For small company networks located throughout the state of Florida, Progent's Microsoft authorized engineers can deliver online assistance and remote troubleshooting to fix your computer system troubles fast and cost effectively. Progent has acquired enterprise-level skills, advanced software tools, and support knowledge bases to diagnose and resolve IT problems while avoiding the expense and delays normally associated with on-site technical service dispatches.

If your Florida organization is located outside of the larger metro areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your nearby network support options may be limited in expertise, or unavailable during urgent situations. This results in a computer network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of expert network professionals average more than 12 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the job, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.

Live Online Education for Desktop Applications
Progent offers online classes for an array of productivity software. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, PowerPoint co-editing, Outlook security, Microsoft Office Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Live online training provides the benefits of traditional in-person seminars, including instant interaction between clients and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the schedules of multiple students.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants can provide advanced remote support services to help businesses of all sizes to connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to design and manage cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid architectures that combine physical resources as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to provide a unified solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and VM hosts, implement high-availability scale-out clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Windows Hyper-V consulting and VMware ESXi expertise.

Consulting and Support Expertise for System Center 2012 Virtual Machine Manager
Progent's SCVMM 2012 consulting experts can assist organizations of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to migrate from a legacy release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM ecosystem so you get the highest possible business value. Progent also offers Virtual Machine Manager 2016 migration expertise to help you to design and execute a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can take advantage of new security capabilities, more affordable VMM storage options, and other enhancements.

Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service computer support organization such as Progent as opposed to a freelance consultant, your company is assured timely access to experienced experts when you need them. You do not have to worry that illness, classes, time off, or conflicting priorities with different customers will cause you to be with no help when you have an emergency.

ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring endpoint protection (EPP) service incorporates next generation behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-matching AV products. ProSight ASM protects local and cloud resources and provides a single platform to address the entire threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Find out about the complete ProSight suite of low-cost managed services for small and medium-size businesses.

Integration Expertise for Office 365 Applications and Cloud Services
Office 365 is Microsoft's growing suite of client productivity applications and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in a variety of subscription plans intended for markets from individuals and home offices to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.

Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless Access Points
Progent's Meraki wireless access point experts provide online and onsite support to assist businesses of all sizes to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to set up and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and ASA firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or computing device. (Check out Cisco Meraki switches consulting services.)

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with any number of access points can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can assist your organization to determine the benefits of UniFi products for your business and assist you to design, deploy, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

ProSight WAN Watch Network Infrastructure Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and debug their networking appliances such as switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important updates, or identifying the cause of performance issues. Learn about Progent's complete ProSight series of low-cost network management outsourcing services for small and mid-size businesses.

Design, Deployment and Support Expertise for System center 2012
Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience integrating, maintaining and troubleshooting the key components included with Microsoft System Center and can help your organization to plan, configure, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also can provide System Center 2016 upgrade consulting to assist you to transition to the current version of System Center from a previous release or from a third-party datacenter management platform to deliver the advantages of best-in-class provisioning, management automation, security, plus datacenter and application availability and performance monitoring.

MS Dynamics GP Customization and Training
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with the most popular smart phones and tablets, allows single sign-on with Azure AD, and strengthens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants and developers offer the depth and breadth of technical skills and experience to address the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the return on your investment in this powerful platform.

Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help you to plan, integrate, manage and troubleshoot a BDR solution built on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.

Data Backup and Recovery Expertise
Progent's data backup consultants offer help for a broad array of products and services that provide solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can help you with all major backup platforms by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability integration. Progent can also provide support for Acronis, Mozy, Retrospect, Apple Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For large organizations, Progent can provide VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost end-to-end solution for secure backup and disaster recovery.

Deployment Support for Lync Server 2013
Microsoft Lync Server 2013, now called Skype for Business, enables businesses of all sizes to create a manageable and protected communications environment that supports a BYOD computing model with IM, real-time presence, audio/video and web conferencing with application sharing, and both IP-based and PSTN calling enabled for a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your current and future goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your management team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps including Outlook, Word and PowerPoint. Progent's Skype for Business Server consultants can also assist you to design and implement out an efficient upgrade to Skype for Business.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, item-level recovery capability for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to design, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup. To find out more, visit Altaro VM Backup Consulting.

Contact a Progent Computer Consultant
To learn how you can access a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or visit Online Computer Support.














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