For office computer networks located throughout the state of Florida, Progent's Microsoft authorized technical team members can deliver online support and troubleshooting to repair your network systems problems fast and affordably. Progent has developed world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and fix IT problems while avoiding the high cost and delays normally associated with in-person technical service dispatches.
If your Florida small business is situated outside of the larger metropolitan areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, your local computer network support choices may be limited in expertise, or not available during a crisis. This can result in a office network that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of network consultants average more than twelve years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical tasks for a broad range of customers. This means you obtain not only the technical competency needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.
Easy Engagement and Pricing Structure
Progent's easy by-the-minute billing policy has no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other extra fees that drive up service. For remote support during normal business hours, you only get billed for the time spent working on your problem. If it only takes ten minutes to fix your issue, then you only pay for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are billed only for the time when a Progent team member is actually onsite working on your issues. Just Progent's competitive by-the-minute rate. For urgent same-day on-site service calls, you may be charged for our expertís travel time, but not an increased emergency rate. Since Progent has a large pool of consultants located within the entire service territory, an available consultant is usually close by to help. Progent can in addition offer on-premises service to most zip codes in the United States within one business day of answering a support request. Progent's remote support group has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)
ProSight Active Security Monitoring (ASM) Next-Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection service utilizes cutting edge behavior machine learning technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Read about Progent's entire ProSight suite of low-cost managed services for small and medium-size organizations.
Remote Consulting for Windows Server 2008 R2
The sophistication and integration demands of Microsoft Windows Server 2008 requires an IT consultant with hands-on experience and broad knowledge in designing and building cohesive end-to-end business technology environments. The experience of Progent's seasoned Windows Server 2008 engineers, averaging over a decade of background supporting Microsoft-powered solutions, assures your success in maintaining and troubleshooting your Windows Server 2008 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to evaluate the benefits of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering creating a hybrid network model that combines on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of technical services to assist companies of any size to support, administer, and troubleshoot environments that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration help.
Consulting and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network management products and is intended to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, develop workflows for building and deploying VMs and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential advantages of new technologies such as Storage Replica and Shielded VMs. Progent's hypervisor professionals can provide world-class Hyper-V consulting and VMware ESXi expertise.
Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to help your organization to maintain your legacy Microsoft Office Word environment or help you to upgrade to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility problems between various releases of Word, integrating Office Word with different Office applications such as Excel and Microsoft Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security consulting, and smart phone and tablet integration, and remote Microsoft Office Word training customized for individuals or groups.
Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover cluster feature set built into the most recent releases of MS Windows Server has been dramatically re-engineered to simplify the installation, configuration, and administration of server clusters and to provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster verification, easier configuration and deployment, unified cluster management, new cluster architecture for maximum uptime, better security and quorum models, minimization of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration support for Windows Hyper-V virtual servers. Progent's Microsoft-certified failover cluster consultants can help you assess the advantages of Windows clustering, plan and implement a deployment, train your network support personnel to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to design and build an affordable disaster recovery solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.
Expert Wireless Consulting and Support Services
Progent's wireless technology consultants have wide-ranging backgrounds in the implementation and support of wireless information technology and can help you to plan, install, manage and repair wireless ecosystems that are compliant, resilient, expandable, easy to administer and use, able to handle your critical workloads, and transparently integrated into hybrid cloud environments. Online and on-premises expertise provided by Progent span a selection of wireless technologies such as smartphone integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless integration.
Progent's Consulting and Development Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Cost-effective Support Solutions
Many small organizations rely on flawed metrics when shopping for a computer consultant. Cost per hour is usually not a reliable measure for value. A consultant with insufficient technical background can take many times longer to perform the identical job than a seasoned Information Technology professional. As an example, billing 30% less per hour, but taking three times longer for the same job is hardly a deal. Still worse, a badly designed or implemented IT environment that is unreliable and difficult to administer or expand can cost a business many times over its initial price because of lost productivity. Progent's client testimonials from satisfied businesses across the United States indicate the effectiveness of Progent's support model and the expertise of Progent's team of IT professionals.
Microsoft Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and easy recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux VMs, supports VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consultants can help you to plan, implement, manage, and troubleshoot a multi-site backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous version of DPM or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can deliver as-needed expertise to help you through challenging issues or deliver comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.
Virtualization technologies allow IT organizations to maximize resource utilization, streamline network administration, and improve application continuity and data protection. run multiple virtual machines on one physical computer. Common applications for virtualization are hardware consolidation, inexpensive platforms for applications that only run on older operating systems, and economical segregation of software programming or pilot environments from on-line systems. Progent's virtualization technology consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Hyper-V Virtual Server help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server support. Progent can deploy virtual servers to maximize speed, dependability and ease of administration while at the same time lowering costs; propose and validate business recovery strategies that reduce downtown in the event of a catastrophic failure; and provide continuing maintenance, troubleshooting, and consulting services as virtualization technology evolves.
Get in Touch with a Progent Network Consultant
To find out how to get in touch with a Progent computer support expert for remote or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Help.