If your business network is in the state of Florida you can have fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve critical issues affecting your computer network. Progent maintains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any independent service firm in the country. Rates are competitive, charges are by the minute, sign-up is quick, and service is unbeatable.
In case your Florida small business is located far from more populated urban areas like Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic when you have a network crash. This can result in a drop in income for your business, upset clients, idle workers, and distracted executives. By utilizing Progent, you have access to a qualified consultant who can deliver expertise whenever you need it to keep your network running.
Because Progent charges for online service per minute, your company is invoiced only for services provided. Progent imposes no service activation charge. Some remote support firms demand substantial minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and simple pricing model do away with unexpectedly large tabs for quick fixes.
If your Florida company needs online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Special?
Progent's experienced team of remote support professionals possesses a wide range of world-class computer skills. This allows Progent's online service experts to resolve the most challenging network trouble faster than is possible with typical third-party support organizations or with the internal support staff usually found in small or mid-size businesses. Progent has developed the technology and experience to fix problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To assist companies that maintain environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online service team makes available the expertise of support specialists with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides phone-based contact with professionals with recognized security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's cooperative approach to fixing technical problems allows trouble ticket escalation, if needed, to experts with relevant background to resolve unusually intractable problems. This speeds up resolutions of emergency problems, prevents system downtime, and minimizes technical support invoices.
For companies throughout Florida, Progent offers virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent expertise to troubleshoot technical issues that are affecting productivity and are beyond the scope of your on-hand IT service organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified support professionals can connect to your computer environment using state-of-the-art remote troubleshooting tools in order to deliver rapid and economical diagnosis and resolution of critical network issues.
Troubleshooting Services Progent's Online Support Experts Can Offer Your Florida Business
Progent network engineers can provide expert help for an extensive set of UNIX, Apple, Cisco, and Microsoft technologies including:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support team can help Florida companies with an extensive set of IT products and technologies that include network infrastructure, email support, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, VMware products for processor economization and centralized management, and moving from legacy systems to modern environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer remote technical help for computers based on popular variants of UNIX such as:
macOS and OS X,
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms including
Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who are awarded this rare credential by completing strenuous examinations administered by Cisco. In most cases CCIEs are employed by big corporations or national ISPs, and as a result their skills are not conveniently available to the general public.
Cisco authorized consultants from Progent can assist your business to plan, implement, and manage a converged network infrastructure that can simplify business processes, lower expenses, and accelerate time to productivity. By combining Cisco integrated services routers expertise with Catalyst switches support and Cisco Aironet wireless products integration help, Progent can dramatically enhance the business value of your information system in Florida. For more information concerning Progent's services for Cisco network appliances, refer to Cisco Network Engineering Services.
Microsoft Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support engineers can deliver computer problem solving and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can help your company with a wide range of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint 2013 application development,
Skype for Business integration consulting and Lync 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Qualified System Security Professionals
Progent offers you the services of accredited CISM and ISSAP security engineers who can deliver a range of system protection solutions that can improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recuperate fast from a breach. Security services provided Progent include: comprehensive security analysis utilizing platforms such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Nikto; fast recuperation from virus and worm attacks; setting up firewalls; designing safe architectures for remote and mobile connectivity; securing your messaging infrastructure against spam and DHA attacks; and setting up 24x7 proactive monitoring. For more information on Progent's security support for small and midsize companies, refer to Progent's Professional Support for Network Security.
Business Applications Services: Webinar Training, Custom Programming, Integration
Progent's Mac technology consultants can support the creative facets of Mac computing by providing consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers professional engineering support and education in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft business applications including CRM, Office Project, Microsoft Word, and Excel. To find out additional information about Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Call Center Support and Outsourcing Alternatives
Progent offers a variety of programs for Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Help Desk Call Center but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for the most challenging technical issues, or be ready in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in establishing an effective new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center software products to address the particular requirements of your company, or providing supplemental personnel to operate online with your internal Help Desk Call Center group to handle high-demand scenarios like system upgrades. To learn more on Progent's Help Desk outsourcing, see Progent's Help Desk Support.
Progent's Online Service Tools
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
Progent's highly evolved service reporting application stores extensive histories of all service delivered to Progent's customers. Every authorized Progent team consultant has the benefit of the history of support delivered to every customer by any staff member. This archive of trouble tickets and resolutions is structured as a conveniently retrievable proprietary database that enables Progent's remote technical engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support services grows daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' internal engineering staff that allow Progent's online consulting specialists to find the optimal solutions promptly.
To find out how to get in touch with a UNIX/Linux consultant or a Cisco certified CCIE for urgent phone-based professional help in Florida, call 1-800-993-9400 or visit Urgent Remote Computer Help.