If your business IT network is in the state of Florida you can have fast remote help from a UNIX or Cisco CCIE professional to fix critical problems involving your network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide support firm in the U.S. Rates are reasonable, charges are by the minute, sign-up is immediate, and service is unbeatable.
If your Florida organization is situated far from major urban areas such as Jacksonville, Miami, Tampa, St. Petersburg, Hialeah, or Orlando, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have an emergency. This can result in a loss of revenue for your company, upset customers, unproductive employees, and distracted executives. By contacting Progent's online services, you have access to a qualified engineer who can offer assistance when you have to have it to get your information system operating.
Since Progent bills for remote help per minute, your business pays exclusively for support received. Progent imposes no service activation fee. Many online support organizations demand significant minimum time requirements or bill for each fifteen minutes or more. Progent's small granularity and simple billing model save you from big tabs for speedy fixes.
If your Florida company requires remote help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Program Special?
Progent's experienced team of online support engineers offers a broad range of world-class information technology knowledge. This allows Progent's remote service specialists to resolve the most challenging network trouble faster than is feasible with typical independent support organizations or with the in-house support staff commonly found in small or mid-size businesses. Progent has developed the tools and experience to repair technical issues efficiently in many different computer environments that incorporate mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have qualified for professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of key Cisco credentials such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.
In order to assist companies that run networks incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group makes available the assistance of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with engineers who have earned major security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's group approach to repairing network problems allows service escalation, when called for, to specialists with sufficient competence to resolve unusually tough support calls. This speeds up remediation of emergency problems, prevents network disruption, and minimizes technical support invoices.
For companies anywhere in Florida, Progent offers fast remote access to a UNIX/Linux, Solaris, macOS or OS X consultant for urgent assistance to fix technical problems that are affecting business productivity and are beyond the skill set of your local network service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-certified consultants can connect to your system via the latest remote troubleshooting tools that allow them to provide rapid and efficient analysis and remediation of critical IT problems.
Services Progent's Phone-based Support Experts Can Provide Your Florida Business
Progent's network consultants can offer expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies such as:
Contact a UNIX/Linux or Cisco Technical Assistance Expert Now
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote network service staff can help Florida companies to maintain a comprehensive assortment of IT products and technologies including network infrastructure, messaging support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware products for server economization and streamlined management, and moving from legacy systems to modern solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer online technical help for systems based on popular variants of the UNIX platform including:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who earn this rare credential only after strenuous examinations given by Cisco. In most cases Cisco CCIEs are employed by large corporations or national Internet service providers, and as a result their expertise is not conveniently available to smaller companies.
CCIE and CCNP authorized experts from Progent can help your company to plan, configure, and manage an integrated business network that can simplify business processes, lower expenses, and accelerate time to positive ROI. By providing Cisco routers expertise with Catalyst switches support and Cisco Aironet wireless products integration assistance, Progent can dramatically enhance the strategic value of your integrated network in Florida. To find out more information on Progent's expertise in Cisco network appliances, visit Cisco Network Professional Expertise.
Microsoft Partner for Online Expertise for Windows
Progent's Microsoft-certified remote service experts can provide computer repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support professionals who can assist you with a broad range of technology practice areas including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2013 development,
Lync integration and Microsoft Communications Server 2007 upgrade,
Forefront TMG 2010 administration and ISA Server maintenance,
Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Certified Network Security Specialists
Progent offers you the services of certified CISM, CISA and CISSP security consultants who offer a range of system protection solutions to bolster the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help you to recuperate promptly from an attack. Security solutions available from Progent include: extensive security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; setting up firewalls; establishing secure architectures for off-site and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring. To find out more concerning Progent's security expertise for small and midsize companies, visit Progent's Consulting Expertise for Network Security.
Applications Services: Training, Programming, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals offer expertise in a range of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional engineering support and training in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and Microsoft Excel. To learn more information about Progent's consulting, programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.
Help Desk Call Center Support and Outsourcing Options
Progent provides three service offerings for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended primarily for businesses who require the immediate accessibility of an effective Help Desk but who have limited funds and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can operate as a primary Help Desk for your organization, represent an escalation resource for tough technical issues, or be available in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk Call Center application software to address the particular requirements of your business, or providing temporary staff to work remotely in conjunction with your in-house Call Center resources to deal with high-demand events such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a large roster of Cisco-certified networking specialists. Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to offer your clients easy communication with a large support team with years of experience in telephone-based help and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a positive recognition as a major driver of business performance, and Progent's aim is to resolve rather than just report problems. To learn additional information about Progent's Help Desk service and outsourcing, go to Progent's Help Desk Services.
Progent's Remote Technical Support Tools
Progent's sophisticated customer support database application includes thorough histories of all support provided to Progent's customers. Every authorized Progent team engineer has access to the history of services delivered to every customer by any staff engineer. This archive of problems and solutions is organized as an easily retrievable internal database that permits Progent's remote technical experts to share their experiences with the whole team to make sure that the quality of Progent's technical support grows daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional extensive support databases and to vendors' in-house technical personnel that allow Progent's remote consulting specialists to find the best resolutions promptly.
To see how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco CCIE for urgent remote consulting help in Florida, phone 1-800-993-9400 or visit Expert Online Computer Support.