Additional Topics of Interest
Anti-Virus Installation support
Email Guard by Postini provides constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management services through Progentís E-Mail Guard anti-spam and virus defense service offering. Progentís expert e-mail security professionals can help you devise an email protection strategy that includes antispam and antivirus technologies and processes.
Office Entourage for Mac Instruction
Progent offers one-on-one training designed for individuals who want to broaden their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for Mac application software.
Operations Manager Setup and Support
Small to middle size companies can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced IT service programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks world-class reliability, protection, and productivity.
Online Consulting for Windows Server 2016 PowerShell
Progent's certified IT experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Microsoft SQL Server 2016 Capacity Planning IT Consultants
Microsoft SQL Server 2016 offers major enhancements in speed, scale, data security, high-availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases in one appliance for data warehousing, Jason integration, Row-level Security, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Meraki Wave 2 AP Online Support
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.
Education for Server
Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, secure, and productive.
Engineer for Remote Monitoring and Reporting
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Integration Support for Citrix XenServer Security
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware.
Wireless Network Technical Support
Progentís wireless engineers can help small businesses design, choose, pilot, configure and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that matches or exceeds wireline connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you select and deploy the wireless link technology that align best your business needs.
Windows 10 Provisioning Technical Support Services
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing Call Center support services.
Dynamics GP 2015 R2 Technology Professional
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud readiness, supports the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.
Technical Consultant for Sales Agent Program for Network Support
Progent has developed a selection of opportunities for single consultants or organizations to profit by acting as referrers, selling assistants, or resellers of Progent's technical support services and advanced consulting. Alternatives are operating as a sales agent for Progent-branded services or using Progent's information technology experts but retaining your own service brand as a transparent extension of your network services company.
MOTU Digital Performer Training Professional
Progent's Mac experts can promote the creative facets of Mac computing by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.