In addition to providing fast access to guidance from high-level IT consultants and subject matter experts to help Fort Collins, Colorado companies to resolve specific IT issues or strategic initiatives, Progent can provide temporary staff augmentation to deal with more generalized services such as PC help, network management, and Help Desk response. Temporary staffing can help businesses to deal with anticipated or unplanned peaks in the need for network services, which may result from situations like mergers and acquisitions, site relocation, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover gaps caused by the loss of in-house staff members due to scheduled vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's short-term staff augmentation services offer organizations the ability to respond to surges in requirements for IT personnel without being saddled with the expense and hassle that come with vetting and recruiting professional technical personnel and without the risk of adding to your full-time head count.

Important aspects of Progent's temporary staff augmentation services include:

  • Rapid access to seasoned network professionals
  • Simple engagement, termination, and re-engagement of services
  • Transparent extension of your in-house IT staff
  • Comprehensive reporting of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
  • Strong relationship with a top-level, full-spectrum resource for IT support
Progent's Shared Center Program
Progent's shared Help Desk program is a proven on-going staff expansion alternative that enables IT groups to divide the responsibilities of Call Center support transparently between their in-house IT personnel and Progent's nationwide team of technical support specialists. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint support alternative based on by the leading shared professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT services for organizations throughout the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Fort Collins, Colorado Businesses
Progent's veteran team of certified engineers can provide Fort Collins, Colorado companies a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for network service providers include:

Contact Progent for Short-Term IT Staffing for Fort Collins, Colorado Organizations
To find out more details about Progent's temporary staffing services for Fort Collins, Colorado businesses, call 800-993-9400 or visit Contact Progent.