Expanding your at-home workforce may have a major effect on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Fort Lauderdale organization to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Fort Lauderdale, Florida companies to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Extending the company PBX system to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a telecommuter VoIP service that delivers the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these solutions and deliver as-needed configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Fort Lauderdale, Florida business, call 1-800-993-9400 or visit Contact Progent.



An index of content::


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