Enlarging your remote workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Fort Lauderdale organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services ranging from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Fort Lauderdale, Florida organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Expanding the corporate PBX system to accommodate teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX platforms are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or older platforms for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote VoIP service that delivers the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their current Cisco VoIP systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, refer to CUCM expertise.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, visit CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these VoIP solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Fort Lauderdale, Florida company, phone 1-800-993-9400 or visit Contact Progent.