In addition to providing fast access to guidance from top-tier IT professionals and subject matter experts (SMEs) to assist Fort Wayne, Indiana companies with discrete technical issues or longer-term initiatives, Progent can provide temporary supplemental staffing to deliver more generalized services like desktop help, network administration, and Help Desk call center services. Short-term staffing can help businesses to deal with expected or unexpected peaks in the need for IT services, which may be caused by scenarios like company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover gaps caused by the loss of in-house IT personnel due to vacations, illness, resignation, etc.

Advantages of Progent's Short-Term Staff Augmentation Program
Progent's temporary supplemental staffing services give businesses the versatility to respond to surges in requirements for IT personnel without being saddled with the expense and hassle associated with vetting and hiring reliable technical personnel and without the burden of increasing your full-time head count.

Key features of Progent's short-term staffing services include:

  • Fast availability of seasoned network professionals
  • Easy engagement, termination, and re-engagement of services
  • Seamless extension of your full-time network support staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Close working relationship with a top-level, full-spectrum resource for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Call Center service is a specialized on-going staff expansion alternative that enables IT groups to share the work of Help Desk Call Center support transparently between their full-time IT staff and Progent's nationwide pool of technical support specialists. Acting as a seamless supplement of your in-house Help Desk, Progent's shared Call Center program is a joint support alternative based on by the leading shared professional services (PSA) platform for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and onsite network expertise for organizations throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Fort Wayne, Indiana Companies
Progent's seasoned team of certified engineers can deliver Fort Wayne, Indiana companies a broad array of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staffing Services for Fort Wayne, Indiana Companies
To learn more about Progent's short-term staffing services for Fort Wayne, Indiana companies, call 800-993-9400 or visit Contact Progent.