Expanding your remote workforce may have a major effect on IT architecture, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can assist your Fort Worth organization to pick the right technologies and follow leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand expertise for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Fort Worth, Texas organizations to with any facet of creating a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

VoIP Solutions for Remote Workers
Extending the business PBX system to accommodate remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are used by SMBs to support telecommuters. Many enterprises rely on Cisco's current or older products for IP voice management. Progent can help businesses of all sizes to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed across the network. CUCM manages additional combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and provide online deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Fort Worth, Texas organization, phone 1-800-993-9400 or visit Contact Progent.