Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may be slower to become aware of a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware can manage inside a target's network, the more time it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Garland area to identify and isolate infected servers and endpoints and guard clean assets from being penetrated.
If your network has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Garland
Modern strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, insist on a ransom fee in exchange for the decryption tools needed to recover encrypted files. Ransomware attacks also try to steal (or "exfiltrate") information and TAs require an extra ransom in exchange for not posting this information or selling it. Even if you are able to rollback your network to a tolerable point in time, exfiltration can pose a major problem according to the nature of the downloaded data.
The recovery work subsequent to ransomware attack has several crucial stages, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the required experience.
- Quarantine: This time-critical initial response involves arresting the lateral spread of the attack within your network. The longer a ransomware attack is permitted to go unchecked, the more complex and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes consist of isolating affected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
- Operational continuity: This involves restoring the IT system to a minimal acceptable degree of capability with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and line-of-business applications, network architecture, and secure endpoint access management. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted restoration process. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and IT group to prioritize tasks and to get critical resources back online as fast as feasible.
- Data recovery: The work necessary to recover data impacted by a ransomware assault depends on the state of the systems, how many files are affected, and which recovery techniques are required. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators.
- Setting up modern AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the same anti-virus tools deployed by many of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, containment, restoration and forensics in a single integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if any. Services consist of determining the kind of ransomware used in the attack; identifying and making contact with the hacker; testing decryption capabilities; deciding on a settlement with the victim and the insurance provider; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, learning, and operating the decryption tool; troubleshooting failed files; creating a clean environment; remapping and connecting datastores to match precisely their pre-attack condition; and reprovisioning machines and software services.
- Forensic analysis: This activity is aimed at learning the ransomware assault's storyline across the targeted network from start to finish. This audit trail of how a ransomware attack progressed through the network helps you to evaluate the impact and highlights shortcomings in security policies or processes that need to be corrected to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensic analysis is typically assigned a top priority by the cyber insurance provider. Since forensics can take time, it is vital that other key activities like operational continuity are performed in parallel. Progent has an extensive roster of IT and security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This scope of skills gives Progent the ability to identify and integrate the surviving pieces of your information system after a ransomware intrusion and rebuild them quickly into an operational system. Progent has collaborated with top insurance providers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Services in Garland
For ransomware recovery consulting in the Garland metro area, call Progent at 800-462-8800 or go to Contact Progent.