For small office networks located anywhere in the state of Georgia, Progent's Microsoft authorized technical team members can deliver online assistance and troubleshooting to repair your network issues quickly and affordably. Progent has developed top-notch expertise, sophisticated tools, and support knowledge bases to identify and repair computer network problems without the cost and time delays normally associated with in-person service dispatches.

If your Georgia small business is situated beyond the larger urban areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby network support choices may be limited in technical capability, or unavailable during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a wide range of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

Immediate Support for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can receive instant help for problems that are causing network disruption. Online help eliminates the lengthy wait and higher cost required for in-person technical service. For ordinary administration tasks, Progentís remote support engineers can perform most jobs within a few minutes of a request, instead of forcing you to wait for hours for on-premises support to show up.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services cloud backup and disaster recovery offers small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows fast recovery of vital data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read about Progent's complete ProSight portfolio of affordable managed services for small and mid-size businesses.

Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can provide a range of network consulting services to assist organizations of all sizes to maintain, manage, and repair networks that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 planning and migration support.

Amazon AWS Migration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts can provide cost-effective online support to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-centric or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent offers occasional consulting or Progent can deliver comprehensive project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert remote support to help companies of all sizes to connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage cost-effective hybrid environments that support Windows and Linux systems and apps in hybrid topologies that seamlessly combine local IT assets as well as public cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services that include Office 365 integration with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact your network. Learn about the complete ProSight portfolio of value-priced outsourced network management services for small and mid-size businesses.

Cisco ASA Firewall and PIX Firewall and Firepower Services Support
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-qualified CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, tune, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Progent's Integration Services for Microsoft Windows Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level OS that enables small organizations to transition from the traditional physical in-house datacenter to the new hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to assess the potential productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud design for your network environment. Progent can provide full-service project management so you can plan and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Azure planning and integration consulting.) Progent also offers continuing consulting, technical support, and training.

Team Approach to Service and Technical Problem Escalation
Computer networks have grown ever more sophisticated. At the same time, most small business networks incorporate solution from many different manufactures. All this makes network integration and support increasingly difficult. It is unfeasible for even the most capable engineer to have deep familiarity in all areas of computer technology, or extensive practical experience in the thousands of brands, versions, and updates that small businesses include in their information networks. Progent follows a collaborative approach to computer consulting and depends on subject matter specialists to bring in-depth skills when needed to resolve complex technical issues efficiently, at the least expense to your company.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have more than 10 years of background designing, implementing, optimizing and fixing System Center Operations Manager environments and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager. Progent can also provide System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to upgrade efficiently from Operations Manager 2016 to SCOM 2016.

Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless VoIP phones usually demands that you set up and optimize numerous components of your wireless environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or onsite support to help businesses of all sizes to design, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the products, technologies and services that go into creating a cohesive Cisco Jabber collaboration solution including Cisco network devicesand management software, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

Contact a Progent Computer Consultant
To learn how you can access a Progent computer consultant for remote or onsite assistance in , phone 1-800-993-9400 or go to Online Computer Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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