For small office computer networks located within the state of Georgia, Progent's Microsoft qualified technicians can deliver online assistance and remote troubleshooting to fix your network troubles quickly and affordably. Progent has acquired top-notch expertise, advanced software tools, and support databases to diagnose and repair IT problems while avoiding the expense and delays normally associated with on-site technical service calls.
If your Georgia organization is located outside of the larger metropolitan areas such as Atlanta, Augusta, Columbus, Savannah, or Athens, your nearby network systems support choices may be limited in expertise, or unavailable during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of field proven network engineers average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying that expertise to deliver cost effective network solutions.
Convenient Payment Methods
Progent's convenient payment alternatives for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net payment terms are available for established accounts.
iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide affordable online consulting to help you to design, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a highly available, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that optimizes the business value of your IT network.
Microsoft Dynamics NAV Consulting
The latest version of Microsoft Dynamics NAV offers powerful innovations such as specialized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow management. Progent's Microsoft Dynamics NAV ERP professionals offer custom programming, integration and troubleshooting support to enable you to benefit from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to other systems and programs. In addition, Progent can help your organization to create and utilize databases so you can enhance your knowledge of your business, attract additional clients, expand your sales strategies, and form productive alliances.
Progent's Integration and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces significant improvements in performance, capacity, security and compliance, high-availability, mobile computing support, and integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises support to assist organizations of all sizes to design, deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Troubleshooting
Progent's Cisco IP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, originally named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, resolving QoS, setting up SIP PSTN trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
Microsoft Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses near-continuous backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 offers application-aware protection for key platforms like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Windows Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to plan, deploy, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can assist you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to resolve challenging issues or provide comprehensive project management or co-management support to help you complete your SCDPM 2016 initiative on time and on budget.
Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter. Read more about the complete ProSight series of affordable network monitoring and management services for small and mid-size businesses.
Progent's Consulting and Development Support for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consultants can deliver efficient remote and on-premises services that include system design, deployment, administration, troubleshooting, and application development expertise to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment. In case your organization is already using SQL Server 2014, Progent can assist you to perform an efficient transition to SQL Server 2016.
Get in Touch with a Progent Computer Support Expert
To find out how you can get in touch with a Progent computer consultant for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Network Support.