If your company information network is in the state of Georgia you can have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with the toughest issues affecting your computer network. Progent maintains among the largest teams of UNIX and Cisco CCIE support professionals accessible remotely of any independent service organization in the U.S. The cost is affordable, charges are per minute, engagement is immediate, and service is world class.
In case your Georgia business is far from more populated metropolitan neighborhoods including Atlanta, Augusta, Columbus, Savannah, or Athens, support from UNIX or CCIE-certified experts could be problematic during an urgent situation. This can result in a drop in revenue for your business, upset customers, idle workers, and distracted management. By calling Progent's remote support, you have access to a certified engineer ready to offer expertise whenever you need it to get your information system operating.
Since Progent bills for remote service on a per-minute basis, your business is invoiced exclusively for technical help received. Progent imposes no service activation fee. Some remote service companies demand significant minimum payments or bill for every quarter hour or longer. Progent's small granularity and simple billing policy do away with unexpectedly large bills for speedy solutions.
If your Georgia business needs technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Program Special?
Progent's seasoned staff of online consulting engineers offers a broad array of in-depth computer knowledge. This enables Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is possible with typical independent service organizations or with the in-house IT resources usually found in small or mid-size companies. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a number of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
To help businesses who run networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers online support from professionals who have qualified for a variety of security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to resolve particularly tough problems. This accelerates remediation of emergency network problems, avoids system disruption, and reduces maintenance invoices.
For organizations throughout Georgia, Progent enables immediate remote contact with a UNIX, Linux, Solaris, macOS or OS X specialist for emergency expertise to troubleshoot computer issues that are damaging business productivity but are outside the experience of your ordinary network support organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified network experts can analyze your network with the latest remote troubleshooting technologies in order to deliver quick and economical diagnosis and resolution of critical computer issues.
Troubleshooting Services Progent's Remote Support Experts Can Provide Your Georgia Business
Progent service specialists can deliver advanced assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions including:
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based computer support staff can assist Georgia small businesses with an extensive set of information products and technologies including network architecture, messaging support, security expertise for networks and company processes, Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server products for server economization and centralized management, and migration from outdated applications to current environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support experts offer online troubleshooting for systems powered by popular derivatives of the UNIX platform including:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support arena for providing fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who earn this prestigious certification by passing thorough examinations administered by Cisco. Most CCIEs work for big corporations or national ISPs, and so their skills are not conveniently accessible to small and medium-size businesses.
Cisco certified engineers from Progent can assist you to plan, setup, and manage an integrated information system that can simplify operations, lower costs, and speed the path to productivity. By combining Cisco integrated services routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can greatly enhance the business value of your information network in Georgia. To learn more information about Progent's support for Cisco infrastructure, refer to Cisco Network Professional Services.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-qualified remote support professionals offer computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can help your company with a broad variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint Server application development,
Skype for Business Server planning and deployment support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Qualified Security Engineers
Progent offers you the services of expert CISM and ISSAP security engineers who offer a variety of system protection solutions to enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to revive fast from an assault. Security services offered by Progent include: comprehensive security analysis using platforms such as GFI LANguard, NMAP Port Scanner, and utilities from Metasploit and Hydra; fast recovery from virus and worm attacks; integrating firewalls; planning safe techniques for remote and mobile access; securing your messaging system from spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read more information concerning Progent's security services for small and medium-size businesses, refer to Progent's Professional Services for Network Security.
Business Applications Support: Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Group offers professional engineering support and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft business applications such as CRM, Microsoft Office Project, MS Word, and MS Office Excel. To read more information on Progent's expertise, custom development, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Support and Outsourcing Alternatives
Progent offers three service offerings for Call Center services including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate accessibility of an effective Help Desk Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can act as a primary Help Desk for your business, serve as an escalation alternative for tough technical issues, or be available in overflow situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in establishing an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk Call Center application software to meet the special requirements of your business, or providing temporary staff to operate remotely with your in-house Call Center group to handle high-demand events like software migrations.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-certified network specialists. Progent's Call Center team of experienced UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can give your clients convenient communication with a dependable support resource with years of background in telephone-based help and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected reputation as a significant contributor to business productivity, and Progent's aim is to resolve rather than simply report problems. To read more about Progent's Call Center support and outsourcing services, see Progent's Help Desk Services.
Progent's Remote Support Technologies
Progent has developed an arsenal of optimized tools, evolved during more than a decade of field experience, focused on promoting the most advanced standard of service for providing online technical support and troubleshooting for small and midsize business IT systems. Progent provides secure VPN support for gateways from multiple popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity enables the experts of Progent's remote service group to link to your environment remotely without violating system security.
Progent's powerful service reporting software includes thorough histories of all support provided to Progent's customers. Every active Progent team consultant has access to the history of services delivered to every customer by any staff engineer. This history of trouble tickets and fixes is structured as an easily searchable proprietary knowledge base that permits Progent's remote technical professionals to share their experiences with the whole team to make sure that the efficiency of Progent's support services grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' internal technical personnel that enable Progent's online service specialists to arrive at the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent remote professional expertise in Georgia, phone 1-800-993-9400 or go to Urgent Online Computer Help.