If your business information network is in Georgia you can have fast online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to resolve emergency issues that threaten your IT network. Progent retains one of the most extensive teams of UNIX and Cisco CCIE consultants available online of any nationwide service organization in the United States. Rates are competitive, charges are per minute, sign-up is quick, and service is unbeatable.
In case your Georgia small business is based some distance from more populated metropolitan neighborhoods such as Atlanta, Augusta, Columbus, Savannah, or Athens, help from UNIX or Cisco CCIE experts may be limited during an urgent situation. This could mean a loss of revenue for your company, angry clients, unproductive workers, and distracted executives. By contacting Progent, you have access to a qualified professional who can deliver assistance when you require it to keep your information system operating.
Because Progent bills for online service by the minute, your business pays only for technical help delivered. Progent imposes no startup surcharge. Many online service organizations apply significant minimum payments or bill for every fifteen minutes or more. Progent's fine granularity and straightforward pricing policy avoid unexpectedly large bills for quick fixes.
If your Georgia company needs remote support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's seasoned staff of online support engineers possesses a wide range of in-depth information technology knowledge. This enables Progent's online service experts to deal successfully with the most complex technical problems more quickly than is feasible with typical third-party support organizations or with the internal IT staff commonly available to smaller companies. Progent has developed the technology and skills to fix technical issues efficiently in a wide variety of computer environments that feature combinations of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, CCDA and CCDP.
To help companies that maintain environments featuring a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service group makes available the help of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent provides phone-based support from engineers with major security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if needed, to experts with relevant competence to deal with particularly intractable problems. This speeds up remediation of emergency problems, avoids system downtime, and reduces technical support bills.
For organizations throughout Georgia, Progent offers virtually instant remote contact with a UNIX/Linux, Solaris, macOS or OS X engineer for critical help to fix technical problems that are threatening business productivity but are beyond the comfort zone of your in-house computer maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-qualified support professionals can connect to your computer environment using the latest remote support utilities in order to deliver rapid and affordable diagnosis and repair of critical computer problems.
Troubleshooting Services Progent's Online Consulting Specialists Can Provide Your Georgia Business
Progent's service specialists can deliver advanced assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies such as:
Remote Expertise for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service team can assist Georgia companies to maintain a large array of IT products and technologies such as system infrastructure, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and centralized administration, and transitioning from older applications to current environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for computers powered by major derivatives of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux packages such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this prestigious certification only after thorough examinations given by Cisco. In most cases Cisco CCIEs work for big enterprises or national Internet service providers (ISPs), and as a result their help is not readily available to the general public.
CCIE qualified consultants from Progent can assist your business to plan, implement, and support a converged network infrastructure that can streamline business processes, cut costs, and accelerate the path to positive ROI. By offering Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can greatly enhance the strategic value of your network infrastructure in Georgia. To learn additional information concerning Progent's support for Cisco network appliances, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified remote support experts offer computer system problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist your company with a broad range of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server design,
Skype for Business integration support and Lync migration, Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you access to expert CISA, CISM, and ISSAP security consultants who offer a variety of security services to improve the protection of your UNIX/Linux, Solaris, or macOS and OS X network against attacks or help you to recuperate promptly from a breach. Security solutions offered by Progent include: extensive security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; fast recuperation from virus and worm assaults; integrating firewalls; establishing secure architectures for off-site and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and offering 24x7 automated monitoring. To learn additional information about Progent's security support for small and medium-size businesses, visit Progent's Consulting Support for System Security.
Business Applications Support: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth engineering support and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for familiar Microsoft business applications including CRM, MS Office Project, Office Word, and MS Office Excel. To learn more information on Progent's consulting, programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Call Center Outsourcing Alternatives
Progent offers three support programs for Help Desk Call Center assistance including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk team of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients fast contact with a reliable technical support resource with extensive background delivering phone help and online repair service for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a positive reputation as a significant contributor to company success, and Progent's target is to fix rather than merely document problems. To read additional information on Progent's Help Desk service and outsourcing, visit Progent's Call Center Services.
Progent's Remote Technical Support Technologies
Progent has developed a set of optimized tools, refined over many years of field experience, dedicated to allowing the most advanced quality of efficiency for providing remote engineering support and repair for small and medium-size company IT systems. Progent offers safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote connectivity enables the engineers of Progent's online support team to connect to your environment without compromising corporate security.
Progent's advanced service reporting system keeps extensive documentation for all service provided to Progent's customers. Every active Progent team consultant has the benefit of the specifics of support provided to each customer by any staff engineer. This archive of trouble tickets and fixes is organized as a readily accessible proprietary database that allows Progent's remote support professionals to share their knowledge company-wide to make sure that the efficiency of Progent's support services grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other extensive support knowledge bases and to vendors' internal technical personnel that enable Progent's remote consulting specialists to find the optimal resolutions promptly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Now
To learn how to ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency online professional assistance in Georgia, phone 1-800-993-9400 or visit Urgent Online Computer Support.
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