If your company network is in the state of Georgia you now have quick phone-based help from a UNIX or Cisco CCIE expert to help with the toughest problems affecting your IT network. Progent maintains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any nationwide support organization in the U.S. Rates are affordable, billing is by the minute, engagement is fast, and service is unbeatable.
In case your Georgia network is far from major urban neighborhoods such as Atlanta, Augusta, Columbus, Savannah, or Athens, help from UNIX or CCIE-certified engineers could be problematic when there's a crisis. This could mean lost income for your company, angry customers, idle employees, and defocused management. By utilizing Progent's remote support, you have access to a certified consultant who can provide expertise when you require it to keep your system operating.
Because Progent bills for remote help on a per-minute basis, your company owes exclusively for support delivered. Progent imposes no startup fee. Many online support firms have significant minimum time requirements or charge for each quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing mechanism do away with big invoices for quick repairs.
If your Georgia business needs remote support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Program Special?
Progent's seasoned team of online consulting professionals offers a broad range of in-depth computer skills. This enables Progent's remote service specialists to resolve the most challenging technical problems more quickly than is possible with typical independent service firms or with the in-house IT resources commonly available to small or mid-size companies. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE support experts have earned advanced certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.
To assist companies that operate environments featuring a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's online service team can provide the expertise of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers remote contact with engineers who hold a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if needed, to specialists with sufficient competence to deal with particularly intractable jobs. This accelerates resolutions of urgent network problems, prevents system downtime, and minimizes maintenance invoices.
For organizations in the state of Georgia, Progent allows fast online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical expertise to fix technical issues that are hurting your business and are not within the scope of your on-hand IT maintenance resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified support professionals can analyze your network via the latest remote troubleshooting tools in order to perform quick and efficient diagnosis and resolution of serious network problems.
Services Progent's Online Consulting Specialists Can Provide Your Georgia Company
Progent network consultants are qualified to provide expert support for an extensive array of UNIX, Apple, Cisco, and Windows solutions such as:
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Now
Remote Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical support team can assist Georgia small businesses with an extensive assortment of computer products and technologies including system infrastructure, messaging solutions, security expertise for computer systems and business processes, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined administration, and transitioning from outdated applications to contemporary solutions based on newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals offer online technical help for systems based on major variants of the UNIX platform such as:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SCO UNIX and
Silicon Graphics IRIX or familiar Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent leads the network support industry for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who qualify for this rare certification only after thorough examinations given by Cisco. Most Cisco CCIEs are employed by big enterprises or national Internet service providers, and as a result their skills are not easily accessible to small and midsize businesses.
Progent is among the only network service firms that ensures that Cisco CCIEs are available to help small and medium sized businesses. Also, Progent facilitates quick communication with a CCIE via phone so you can receive timely help for complex system problems that are impacting your business but are not within the experience of your ordinary IT support group. Progent's CCIE support experts can connect to your environment via sophisticated on-line troubleshooting technology in order to perform quick and economical diagnosis and resolution of serious system problems. To learn more information concerning Progent's services for Cisco infrastructure, see Cisco Technology Professional Support.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified remote support professionals can deliver computer repair and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can assist you with a broad variety of platform expertise such as
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Exchange Server 2010 maintenance,
SharePoint Server application development,
Lync Server 2010 integration and Office Communications Server 2007 troubleshooting,
Microsoft Forefront TMG management and ISA Server maintenance,
SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who offer a variety of security solutions to bolster the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist your business to recuperate quickly from an assault. Security solutions available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Nikto; quick recuperation from malicious assaults; configuring firewalls; designing safe architectures for remote and mobile access; protecting your email infrastructure from spam and directory harvest attacks; and setting up continual proactive monitoring. To read more information concerning Progent's security expertise for small and medium-size businesses, go to Progent's Consulting Services for System Security.
Business Applications Services: Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac environments by providing consulting services and education in imaging, audio, and video. Progent's support professionals can provide help in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team offers professional consulting support and education in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications such as Microsoft CRM, MS Project, Word, and Excel. To learn more on Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.
Help Desk Support Options
Progent offers a selection of service offerings for Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network infrastructure experts. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to give your customers easy communication with a dependable support team with years of experience in telephone-based help and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive image as a major driver of company performance, and Progent's target is to resolve rather than just record problems. For more information concerning Progent's Help Desk Call Center outsourcing, go to Progent's Call Center Services.
Progent's Remote Support Tools
Progent's sophisticated service database software includes comprehensive histories for all service provided to Progent's customers. Every authorized Progent team engineer has access to the details of support delivered to every customer by any staff member. This history of issues and solutions is organized as a conveniently accessible proprietary knowledge base that allows Progent's online support engineers to share their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other extensive technical support databases and to manufacturers' internal support personnel that enable Progent's online consulting experts to come up with the optimal resolutions quickly.
To learn how you can contact a UNIX/Linux engineer or a Certified CCIE for urgent online engineering assistance in Georgia, call 1-800-993-9400 or visit Expert Remote Computer Support.