Glendale Consulting Support
IT Staff Temps for Computer Support Teams
In addition to offering fast contact with high-level IT professionals and subject matter experts (SMEs) to assist Glendale, Arizona organizations with specific technical issues or longer-term projects, Progent can provide short-term staffing to deal with more broadly defined assistance like PC support, network management, and Call Center services. Short-term staffing can help businesses to deal with expected or unexpected peaks in the need for IT services, which may result from scenarios like mergers and acquisitions, site moves, technology migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Short-term staffing can also cover voids caused by the absence of in-house staff members due to scheduled vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staffing Program Progent's short-term staffing services offer organizations the versatility to respond to increases in requirements for network personnel without dealing with the costs and hassle associated with identifying and hiring professional technical personnel and without the risk of increasing your full-time head count.
Key aspects of Progent's short-term staff augmentation services include:
- Rapid availability of reliable network pros
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your full-time IT staff
- Full reporting of services delivered
- Available escalation from Tier 1 up to Tier 3 services so even the toughest issues can be handled fast
- Close working relationship with a world-class, full-service source for network support
Progent's shared Help Desk service is a proven on-going staff expansion option that allows IT groups to divide the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive team of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative service alternative based on by the leading group professional services (PSA) platform for managing, service calls, generating tickets, assigning responsibility, tracking progress, and generating management reports.
Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT services for organizations of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Glendale, Arizona Businesses
Progent's veteran roster of certified consultants and technical experts can provide Glendale, Arizona companies a broad array of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and MS Entra ID Integration
- Microsoft 365 Integration
- Dynamics GP Reporting
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Support
- Teleworker Support Services
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Experts
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Tech Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Automation
- Rapid, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- Apple iPhone Support
- Google Android Phone Support
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staff Augmentation for Glendale, Arizona Companies
To find out more about Progent's temporary supplemental staffing services for Glendale, Arizona companies, call
An index of content::
Immediate Remote Consulting Windows Server 2016 Cluster Operating System Rolling Upgrade
Microsoft Experts Remote Consulting Windows 2016 Disaster Recovery
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
IM and Presence Service Outsourcing
24-Hour Unified Mobility On-site Support
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly branded CallManager, operates as the heart of Cisco's collaboration platform. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite support to assist organizations of any size to build and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can help with any aspect of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server.
Double-Take Software Availability On-site Technical Support
Double-Take Availability Remote Consulting
DoubleTake/Carbonite Software publishes a selection of tools designed to provide small businesses a range of affordable solutions for replicating and restoring business-critical workloads such as Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have extensive experience integrating DoubleTake/Carbonite products into small company information systems to achieve an advanced state of fault tolerance and disaster recovery readiness at an affordable price.
Professional Hornetsecurity Altaro VM Backup
Altaro VM Backup Cloud Management IT Services
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or onsite consulting services to help you to plan, install, manage and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
ransomware cryptoworm recovery Technology Professional
Sodinokibi ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an active ransomware breach. Call 800-462-8800
IT Services 24x7 Network
Network Monitoring Network Engineer
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as low-cost services designed to assist you to identify and resolve a an array of network issues before they get big enough to impact your business.
Urgent Microsoft Expert Extended Call Desk Support and Integration
IT Consultants Extended Call Center
Progent's Microsoft authorized Consultants provide three ways to help medium-size and large businesses create an efficient and productive internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help companies analyze the various high-quality Help Desk software packages on the market and decide which products might be too expensive, miss critical functions, or align poorly with your company's corporate culture. Progent also offers temporary staffing for organizations who need to reinforce their in-house Help Desk staff for special projects or to fill in for vacationing or incapacitated workers.
Security Information and Event Management Technology Professional
Specialist GIAC Security Audit
Global Information Assurance Certification was established in 1999 to certify the skill of IT security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for all of the security services covered within GIAC accreditation including evaluating infrastructure security mechanisms, event management and response, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Microsoft Azure firewall configuration Development Firm
Azure and iPhone integration Consultants
Progent's consultants can assist you to plan and implement an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and Azure assets.
24-Hour Windows and UNIX Consulting Services
Windows and UNIX Engineer
If your office computer system combines UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for easy management, transparent dataflow, high availability, superior performance, and tight security. Progent's UNIX and Windows integration assistance services include network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and repair, on-site technical support, and Contact Center services.
Microsoft Windows 11 Configuration Manager Consultancy
Windows 11 Compatibility Testing Computer Support Company
Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 including cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized provisioning, and Help Desk support.
Duo MFA and Single Sign-on Configuration
Multi-factor Authentication Engineer
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Windows 11 Migration Network Documentation
Windows 11 MDT Specialist
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management, at-home workforce connectivity, data and identity security, streamlined deployment, and Help Desk Call Center services.
ProSight Email Spoofing Protection Consultancy
Cloud-managed Email Security Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Microsoft Office 2003 Technical Support
24/7/365 Microsoft Security Consultant
Progent applies no startup fee and requires no monthly commitment for services provided during normal business hours. Progent's small granularity avoids big bills for fast fixes so you will not be tempted to allow simple problems to stay unaddressed.
Threat Management Gateway Support Services
Forefront TMG IT Consulting
Microsoft Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and offers a centrally managed web gateway that delivers a single-server solution for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits custom reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to lower expenses and improve recoverability. Progent's Microsoft consultants can help you to plan and carry out test and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
On-site Technical Support Comprehensive Event Management
Network Monitoring Integration Support
Even if your business has a minimal computer services staff and a limited IT budget, your information network can still have the same high availability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management products for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital business applications and hardware up and running.
Top Rated Professionals Windows Server 2022 Windows Admin Center
Windows Server 2022 Hybrid Integration Network Consultants
Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted system architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
SCVMM 2012 Security and Compliance Online Support Services
SCVMM 2012 and Windows Server 2012 Technology Consulting Services
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help you to upgrade from an earlier version of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get maximum return on investment.
Consulting ransomware cleanup and file recovery
ransomware protection Specialist
Progent's proven ransomware recovery experts can assist your business to rebuild an IT network victimized by a ransomware cryptoworm like Ryuk, Dharma, NotPetya, or MongoLock.
Exchange Server 2003 Upgrade Help and Support
Microsoft Exchange Specialist
Progent's Microsoft-certified engineers provide technical help and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include system design, deployment, project management, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive network management outsourcing.
MSP360 Backup Professionals
MSP360 VM Backup Consulting
Progent can help you to design, install and manage a backup plan based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent can provide end-to-end monitoring and management to prevent data loss resulting from human miscues, software flaws, ill-intentioned insiders, and malware assaults such as ransomware.
Maze ransomware protection and recovery Engineers
Specialist ProSight Behavior-based Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology from SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks.
Professional Flexential Tampa Colocation Center
Flexential Tampa Data Center Technology Professional
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network consultants based in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran DRBC planning consultants. Progent can also assist you to plan and execute a migration to the Flexential facility by providing services like designing system architecture, specifying hardware components, system configuration and testing, troubleshooting, setting up remote management, and educating your network support team.
Barracuda Networks F900B Series Firewall Security Auditing
Barracuda Networks F1000B Series Firewalls Security Services
Barracuda's budget-friendly CloudGen Firewall appliances offer web filtering, remote access, SSL VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services encompassing your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your go-to source for technical support, administration, training, and cybersecurity consulting.
Urgent Information Technology Consulting Meraki MR42 Access Point
Network Consultants Meraki MR20 Access Point
Progent's Meraki Wi-Fi access point experts provide remote and on-premises support services to help businesses of all sizes to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and firewalls to build a cohesive network infrastructure that delivers the same access, performance, security, ease of management and uptime for wired and wireless users irrespective of their location or computing device.
Windows Server 2016 Online Consulting
Microsoft Windows Server 2016 Cluster Operating System Rolling Upgrade Online Technical Support
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist businesses of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
Identity Verification Network Consultant
Remote Troubleshooting Duo Identity Verification
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Online Consulting SQL Server 2012 Security
SQL Server 2012 AlwaysOn Availability Groups On-site Support
Progent offers the support of Microsoft-certified consultants and experienced database application developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Microsoft Certified Networking Group Small Office
Small Business Server Help
Progent is a leading innovator in affordably providing enterprise-class IT support to small companies. Progent's achievement in addressing the network support requirements of the historically underserviced small business sector is the combined outcome of major technical and process innovations that have removed much of the conventional expenses out of administering network support, injected unprecedented technical expertise into the IT service mechanism, and dramatically streamlined the repair cycle.
Services Microsoft Windows 10 Configuration Manager
Microsoft Windows 10 Migration Onsite Technical Support
Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and administration, network design, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and post-migration consulting support.
Teleworker Security Remote Support
At Home Employees Endpoint Security Online Support
Progent can help small and medium-size companies to set up network security protection systems and provide mitigation services to support telecommuters.
