Glendale Consulting Services for Network Service Firms
Transparent Short-Term Support Staff Help
Progent's Consulting, Help Desk, and Ticketing Support for Network Service Organizations in Glendale
Progent's consulting services for IT service organizations in Glendale Arizona enables your company to offer your customers Progent's consulting expertise and Help Desk Call Center support using your own branding as a seamless supplement to your regular IT services team. These services can put you on the fast track to grow your client base, fill out your service offerings, create happy customers, and improve your profits.
Progent's team of network engineers, desktop integration and troubleshooting technicians, IT admins, and cybersecurity professionals have worked as seamless adjuncts to the IT staffs of some of the world's biggest IT service firms. Progent's range of expertise enables you to widen the scope of your IT service business, and Progent's close integration with your support team helps you strengthen and protect your company's brand.
Progent is a network consulting company with 20 years of background delivering remote expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the largest groups of Cisco CCIE network engineers of any independent computer support company in the world. Progent has provided remote IT support and advanced consulting to clients in every state in the U.S. (Refer to recommendations from Progent's customers.)
Using Progent's Services Under Your Branding
Progent's consulting program for IT service organizations features transparent resale to your customers of world-class IT services. Progent bills your firm directly and performs under your direction to deliver your customers support services under your brand. In addition, Progent offers a low-cost Extended Hours Support Program for clients who need 24x7 technical support.
Help Desk and Ticketing for Network Service Firms
Ticketing systems are fundamental to an efficient service desk. But full-featured ticketing systems are not just expensive to acquire and staff, but also difficult to set up and maintain. Small or niche IT support firms do not have the required resources. Progent's Call Center and ticketing program gives IT service organizations an affordable way to retain their company branding while delivering their customers responsive desktop support backed by a best-of-breed ticketing system and supplemented by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Service Desk and ticketing solution for IT support firms leverages Progent's sizable investments in advanced ticketing technology, an online desktop services team, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing platform. The features offered with Progent's Call Center and ticketing services allow you to increase your support volume, the diversity of technologies your business can handle, the number of geographies you can serve, and your overall availability.
Key features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's online desktop support group delivers Level 1 end user support with 1-hour SLA to commence work during normal business hours.
- Standard support times are from 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional onsite service in major metros is offered across the country at extra cost.
- You retain full control of your customers and invoicing.
- Your customers enter incident reports through your own branded web portal, an 800 phone number, or by sending an email to your specified email address.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for IT Service Providers
Progent's consulting expertise for IT service providers allows your support team to become a sole source for virtually all technical guidance and troubleshooting your customers may require. You can grow your staff and core IT skills steadily without having to say no to new business due to a gap in expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a transparent supplement to your internal support group, responding to your coordination, and bills you instead of your client.
- By-the-Minute Billing: Progent bills by the minute to reign in costs.
- Detailed Service Documentation: Progent uses an advanced service documentation platform to ensure that all IT services performed are thoroughly described. This enables you to transfer account assignments to internal personnel once you have sufficient people and appropriate skill sets.
- Safely Expand Your Service Practice: You can easily and safely accept additional opportunities beyond your main fields of excellence and serve new territories without exposure to the risks involved with increasing your full-time staff too rapidly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive network support firm by offering more solutions to more clients using your own brand.
- Flesh Out Your Services Catalog: Progent offers top-tier support in a broad range of technologies and can act as a reliable reservoir of skills for expanding your IT support business.
- Fast Escalation: With a large team of top-level IT experts available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the toughest problems can be handled promptly.
- Make Your Customers Happy: Satisfied customers keep coming back. By teaming with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from your competitors.
- Remote Support Experts: For 20 years, Progent has delivered online IT support ranging from Help Desk support to high-level consulting. Efficient remote service cuts costs and produces quick solutions.
- Top Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Glendale, Arizona Organizations
Progent's seasoned team of certified engineers offers Glendale, Arizona companies a wide array of online technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Microsoft Entra ID Planning
- Microsoft 365 Configuration
- Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud
- Remote Network Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Tech Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtualization Management
- Fast, Affordable .NET Application Development.
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Find Out More Details About Progent's Reseller Program for Network Service Firms in Glendale, Arizona For more information about Progent's consulting program for IT service firms in Glendale, Arizona, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Support Outsourcing Microsoft GP/Great Plains
Expert Microsoft Certified Dynamics GP/Great Plains Professional
Progent's Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and business management tool based, like all Microsoft financial solutions, on the expandable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting products in the Dynamics GP/Great Plains family, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to purchase only the functions you currently need, with the option to expand users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP Software consulting experts can help you install, configure and administer Dynamics GP 2010 as well as earlier editions of Dynamics GP/Great Plains.
Top Macintosh OSX Support and Help
Help and Support Apple OS X Tiger
Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and Apple iPad synchronization, or moving to iCloud. For computer environments based solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your company's objectives.
Troubleshooting SCVMM 2016 and Operations Manager
Online Support VMM 2016 Console
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is designed to provide a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, develop processes for creating and installing virtual machines and hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi expertise.
MSP360 Managed Backup Professionals
MSP360 B2 Backup Storage IT Services
Progent's data protection experts can assist you to create, implement and manage a backup/restore solution built around MSP360 Backup technology to protect your IT resources residing on any major public cloud. Progent can provide monitoring and management to prevent data loss resulting from user mistakes, computer glitches, malicious insiders, and malware attacks like ransomware.
Solaris Services
NetBSD Computer Specialists
Progent's UNIX family consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.
Network Performance Analysis Online Support Services
ProSight Automatic Network Mapping Consultant
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, locating devices that need critical updates, or isolating performance issues.
Biggest Computer Consulting SCDPM 2016
Data Protection Manager 2016 Cloud Backup Computer Consultant
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical platforms such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore system built around SCDPM 2016. Progent can assist you to migrate from an older version of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide end-to-end project management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.
Engineers UNIX, Windows
UNIX with Windows Computer Consultant
If your company is producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an affordable alternative for supporting an IT network that provides high reliability, security, and performance. Progent's developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Help Desk support.
ransomware removal and file recovery Consultant Services
LockBit ransomware recovery Engineer
Progent's seasoned ransomware recovery consultants can assist you to restore an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Windows Server 2022 IT Services
Top Technical Support Microsoft Windows Server 2016
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting firm with practical expertise and in-depth knowledge in planning and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's consulting support can assist you with designing, deploying, administering, and supporting Windows Server solutions that increase the business value of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Outsourcing Windows Server 2012R2 Security
Windows Server 2012R2 Security IT Consultant
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and test a DR/BC plan.
Specialists Printer firmware patch management
IoT device patch management Consulting
Progent's support services for patch management provide organizations of all sizes a flexible and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoints scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as alarms and robotics.
MSP360 Ultimate Backup Remote Technical Support
MSP360 GSuite Backup Technology Consulting
Progent's data protection experts can help you to create, deploy and administer a backup/restore solution built around MSP360 Backup software to protect your IT assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and management to protect against data loss caused by user mistakes, system error, ill-intentioned insiders, and malware attacks like ransomware.
Microsoft Exchange Server 2000 Support Firms
Integration Company Microsoft Exchange Upgrade
Progent's Microsoft-certified professionals average over a decade of background providing messaging solutions for companies that range from small businesses to large enterprises. Progent provides economical consulting for all editions of Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides support for Windows 10 and Windows 11 desktops running Outlook and can help you configure Outlook Web App (OWA) for popular browsers. For email virus defense, spam filtering and data data leak prevention, Progent offers Email Guard managed services.
Dynamics GP 2015 Engineers
Microsoft Dynamics GP 2015 Reporting Consulting
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, supports popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
High-Availability Internet Network Computer Consulting
High Availability Internet Connections Specialist
Progent's Cisco-authorized IT engineers can help you design an affordable, high availability Internet configuration solution that can achieve 24x7 Internet connectivity via a wide array of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the latest technology for fault tolerant Internet connectivity to create an affordable, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections.
SCDPM 2012 Cloud Backup IT Services
SCDPM 2012 and Hyper-V Network Consultant
Progent's Microsoft-certified consultants offer online or in-person expertise to assist businesses of all sizes to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn issues, or comprehensive project management services. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Idaho Server Help
Colorado Software Consulting
Progent's Technical Response Center offers low-cost nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers provide 24x7 phone help and online secure computer access to isolate and repair technical problems rapidly and affordably.
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions while working as a system designer, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global enterprises.
Hybrid cloud integration Consult
Google Cloud hybrid integration Integration
Progent offers expert online consulting to help companies integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize physical resources as well as cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Network Load Balancing Remote Consulting
Consultants Fully Redundant Internet Network
Progent's high availability system experts offer non-stop computing support, disaster recovery planning, network load balancing, 24x7 interoffice access, 24x7 Internet interface design, non-stop data center services, and other non-stop operations services to show your small business configure a 24x7 network for strategic applications. Progent has the experience to develop economical, non-stop systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent network load balancing.
Conti ransomware hot line Technology Professional
Technology Professional Sodinokibi ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
System Center 2016 Data Protection Manager Online Support Services
Professionals System Center 2016 and Skype for Business Integration
Progent has more than two decades of background deploying, and supporting the key platforms included with System Center and can help you to design, deploy, manage, and repair your Microsoft System Center 2012 R2 solution to maximize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist you to migrate to the latest version of Microsoft System Center from an older release or from another IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Catalyst 9115 Access Point Support Services
Catalyst 802.11ax Wireless Support Services
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
24 Hour Microsoft Teams and Android Technology Professional
24-Hour Specialist Microsoft Teams and Cisco UC
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Private Cloud Integration Consulting Services
Specialists ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive IT outsourcing alternative that enhances network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key business application servers supported within a safe and reliable data center on a high-performance, non-stop virtual server set up and maintained by Progent's computer service professionals.
Server Management Consultant Services
Top Rated Virtual Server Consultant
Server growth puts pressure on network budgets and management resources. Server reduction through a virtual architecture promises lower TCO of servers and faster return on investment, more efficient use of physical computers, streamlined operations, enhanced network uptime, and easier management. Common usage scenarios for virtual servers are resource consolidation, economical platforms for mission-critical legacy software based on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
SQL Server Integration Services Contract Programmer
Top Microsoft Power Map Outsourced Programming
Progent offers online and on premises consulting to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or enhancing reports to planning and implementing a comprehensive business intelligence environment. Progent's management reporting consultants can help you to maintain your existing reporting system, assist you to migrate reports and databases from a legacy reporting product to a current one, and deliver as-needed online mentoring tailored to your specific needs. Progent's management reporting and analytics consultants can provide expertise in the leading business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Microsoft MCSA Contractor Job
Cisco Engineer Employment
Progent is seeking a variety of full-time employees such as solutions-driven MCSEs; system experts who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant system architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and server virtualization. Progent is also hiring workstation support experts, remote service professionals, and CISSP or CISA certified security professionals. Progent is also looking for veteran managers who can operate effectively in Progent's high-growth, virtual office environment. Progent contracts independent professionals who have in-depth expertise and hands-on background in important IT areas beyond Progent's main technical focus. Our Experts Group includes freelance consultants who can provide consulting and development services for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux, Apple OS, or Sun, or offer expert skills in technologies like telecommunications, web design, Electronic Data Interchange, web commerce, or database management. Freelance contractors premier by Progent coordinate with our staff engineers to provide comprehensive solutions for small company networks.
Netwalker ransomware recovery Consulting Services
24/7 Dharma ransomware recovery Consulting Services
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
