Glendale Specialists for IT Support Organizations
Short-Term Support Team Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Providers in Glendale
Progent's consulting services for network service organizations in Glendale Arizona enables you to offer your customers Progent's consulting and Help Desk Call Center support under your company's own branding as a transparent extension of your regular IT services group. These services can help you add to your client base, close gaps in your service offerings, satisfy your customers, and increase your profits.
Progent's nationwide roster of network infrastructure engineers, desktop support specialists, network admins, and cybersecurity consultants have worked as seamless extensions to the support groups of some of the world's largest IT support firms. Progent's breadth and depth of expertise enables you to widen the scope of your IT service practice, and Progent's close integration with your support team lets you elevate and preserve your company's brand.
Progent is a network consulting firm with 20 years of experience delivering remote consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco-certified CCIE network infrastructure experts of any private computer support firm in the world. Progent has delivered online technical assistance and consulting to clients in every state in the country. (Refer to recommendations from Progent's clients.)
Providing Progent's Support Services Under Your Own Brand
Progent's consulting program for IT service providers offers seamless resale to your customers of world-class services. Progent bills you exclusively and performs under your direction to provide your clients consulting and support services under your branding. In addition, Progent has a low-cost Off-hours Support Service for clients who require access to 24x7 support.
Help Desk and Ticketing Services for Network Service Organizations
Ticketing systems are the heart of an effective Help Desk. But modern ticketing platforms are not just costly to acquire and staff, but also a hassle to configure and maintain. Small or niche IT service companies do not have the required financial or human resources. Progent's Call Center and ticketing program gives IT service organizations an affordable way to retain their custom branding while delivering their customers world-class desktop support built around an advanced ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Help Desk and ticketing program for IT support companies takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing system as a secure tenant or Progent can set up data interchange with your current ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing services allow your IT service firm to expand your support workload, the range of technical issues your firm can handle, the number of geographies you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT support firms include:
- Progent's remote desktop support group provides Level 1 end user assistance with 1-hour service level agreement to begin work during standard work hours.
- Normal service hours are 5am to 7pm Pacific Standard Time, five days per week.
- Extended hours support is offered at extra cost.
- Optional on-premises support in larger metros is offered throughout the country at additional cost.
- You keep complete control of your customers and invoicing.
- Your customers submit incident reports via your branded Internet portal, an 800 number, or by sending an email to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online until resolution.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting Expertise for Network Service Firms
Progent's consulting for IT service providers allows you to become a sole source for practically all IT guidance and troubleshooting your clients may require. You can build your staff and core in-house competencies at your own pace without having to say no to new business owing to a gap in in-house expertise or a shortage of personnel.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless extension of your internal support team, under your direction, and invoices you rather than your client.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Reporting: Progent utilizes an enterprise-class reporting system to make sure all IT services performed are thoroughly described. This allows you to shift service assignments to internal personnel when you have sufficient staff and relevant technical skills.
- Safely Grow Your IT Support Business: You can quickly and affordably take on more opportunities outside your core fields of expertise and open additional territories without assuming the risks associated with increasing your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your mind share as a comprehensive network support provider by offering more services to more clients using your own company name.
- Flesh Out Your Services Portfolio: Progent can provide top-tier expertise in a broad array of IT disciplines and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Escalation: Thanks to a large roster of top-level consultants available, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Keep Your Clients Happy: Satisfied clients stick. By teaming with Progent, you can keep delivering solutions without ever forcing clients to look for help outside the fold.
- Online Support Professionals: For two decades, Progent has provided remote IT support from Call Center support to advanced consulting. Effective online service saves money and produces quick results.
- Advanced Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants hold top certifications including CISSP, CISA, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Glendale, Arizona Businesses
Progent's veteran team of certified consultants and technical experts can provide Glendale, Arizona organizations a broad range of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Microsoft Entra Integration
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Integration
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Expertise
- Cybersecurity Consultants
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Management
- Rapid, Low-cost .NET Software Development.
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- Apple iPhone Integration
- Android Phone Support
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Program for IT Service Firms in Glendale, Arizona To learn more details about Progent's consulting support for network service firms in Glendale, Arizona, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Office 365 Word Integration Computer Consultant
Microsoft 365 iPhone Integration Online Help
Progent can assist you to understand the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that seamlessly integrate local and cloud-based products and services.
Amazon Marketplace Web Service programming Programming Firm
Amazon MWS integration Contract Programmer
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Slackware Linux Consultant Services
Gentoo Linux Information Technology Consulting
Progent's Linux consulting services offer small companies and developers help with managing and maintaining Linux systems that coexist with Microsoft-based networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you an easy one-stop consulting firm to help you build and manage a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Sonicwall Security Certification
Pix Technology Consulting Services
For smaller companies, computer security and information assurance and regulatory compliance can be excessively complex to stay ahead of but too risky to overlook. The largest largest institutions have been breached, and the top cloud service providers have occasionally been taken down. It looks like there's nowhere to hide. Progent has made it economical for small and midsize businesses to implement critical security tasks effectively by providing the benefit of billed time to the closest minute without any minimum billing for online support. This means you have the help of a world-class computer expert to provide precisely the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including security assessments, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.
Hermes ransomware recovery Professional
24/7/365 LockBit ransomware recovery Consulting
Progent's seasoned ransomware recovery consultants can help your business to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Lync Server 2013 PSTN Gateway Specialists
Lync Server 2013 topology Specialists
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer online and onsite support to help you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business migration.
Technical Support ProSight Windows Server Management
ProSight Patch Management Automation Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of vital assets.
Microsoft 365 iPhone Integration Information Technology Consulting
Office 365 IT Consultant
Microsoft 365, previously branded Office 365, is Microsoft's expanding family of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of product bundles intended for customers ranging from students and home offices to global enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android platforms. Progent can assist you to understand the many subscription plans offered with Microsoft 365 and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports cross-platform networks that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.
System Center 2016 Disaster Recovery Configuration
System Center 2016 Business Continuity Integration Services
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT support packages, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems enterprise-class reliability, security, and performance.
Expert Microsoft Certified Professional Hyper-V 3.0 Virtual Server
Consulting Microsoft Hyper-V Virtual Machines
Progent's certified consultants can help you analyze the potential advantages of Hyper-V-powered server virtualization for your business, conduct pilot installations to validate Hyper-V's operation with your line-of-business software, assess your network and server architecture for optimal performance with virtual server technology, help you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to track and manage Hyper-V, provide expert consulting help for improving the security of your virtual machines, establish and test business continuity procedures that optimize network availability, and provide continuing consulting and technical support including affordable online repair and comprehensive Help Desk services.
Jabber Network Consultants
Jabber and WiFi Support Services
Progent's Jabber consultants offer remote or onsite expertise to help organizations of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers in-depth expertise for all the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
ProSight Windows Server Management Engineer
ProSight Remote Desktop Management Specialists
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact your business.
Notebook VPN Security Consulting Firm
24x7x365 Mobile Laptop Network Support Company
Progent's remote connectivity and smartphone synchronization specialists can help you to design and deploy secure access solutions for off-site desktops, laptops, and wireless handhelds so they integrate seamlessly with your IT network, enabling your business to optimize the efficiency of your off-site workers.
Helpdesk Sharing Remote Consulting
Helpdesk Sharing Professionals
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Consultancy Microsoft Exchange Server 2010 Migration
Consultants Exchange Upgrade
Progent can provide comprehensive support for each phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project planning, specification of all new software licenses and equipment required, suggested vendor sourcing, system testing at customer site or at Progent's test facility, managing transitional coexistence between Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and training for client's support group and users.
Windows Server 2012R2 Cloud Consultant
Windows Server 2012R2 Computer Consultant
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, automate IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Integration Windows 8.1 Security
Windows 8.1 Storage Spaces Computer Network Support Companies
Progent's engineers can provide a variety of network consulting services to assist organizations of all sizes to install, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to create test environments to assess Windows 8.1 and develop and execute Windows 8.1 migration projects following proven methodologies.
Expert Microsoft Certified Virtual Machine Manager 2016 Consultants
SCVMM 2016 Rolling Upgrade Computer Consultants
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified solution for configuring and administering virtualized fabric and services across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, design processes for building and deploying virtual machines and hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
virtual Windows desktops Remote Consulting
virtual Windows desktops Consulting Services
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that improves the strategic impact of your information system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; upgrade your older desktop virtualization software to current versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop efficiently.
24-Hour ASP Development Group
24-Hour Visual Basic for Applications Design Firms
For custom program development, Progent can supply programming experts to write business software in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide experts in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
WiFi 6/6E Troubleshooting Engineer
WiFi 6/6E Planning Consultants
Progent can show you how to plan, configure, manage, monitor, and repair a viable Wireless LAN architecture, recommend sensible hardware and software, and configure wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless network security strategy that is well integrated with the security plan for your overall corporate network.
Clustered Server Configuration
Fault Tolerant Internet Connection Engineer
Progent's fault tolerant system consultants offer non-stop computing consulting, disaster recovery services, network load balancing, non-stop interoffice access, 24x7 Internet architecture design, fault-tolerant data center services, and other fault-tolerant networking support to help your organization configure a non-stop environment for line-of-business applications. Progent has the background to develop affordable, high-availability networks by utilizing the expanding library of Windows Cluster servers such as Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-location network with a completely redundant Internet interface and efficient system load balancing.
Emergency CISM Certified Security Management Consult
Professional CISM Certified Cybersecurity Management
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that IT security professionals are required to learn. It gives executive management the assurance that consultants who have earned their CISM certification have the background and knowledge to provide efficient security management and consulting consulting.
Hornetsecurity Altaro VM Backup Offsite Configuration
Hornetsecurity Altaro VM Backup Local Technical Support Services
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup.
Dynamics Business Central Setup and Support
Dynamics NAV ERP Reporting
Progent offers remote and onsite configuration, upgrade, programming, reporting for Microsoft Dynamics 365 Business Central/NAV.
Remote On-site Support Information Transfer
Knowledge Transfer Consulting
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Small companies who utilize trusted independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more robust, secure, and productive.
IT Consultants Microsoft Windows 11 Evaluation
Windows 11 Installation Consultant Services
Progent's Microsoft-certified Windows 11 consultants can provide an array of services for Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning, and Call Center support services.
Consultants Cisco Meraki wireless
Wi-Fi Security Remote Support
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to integrate, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Remote Support Windows and Solaris
UNIX, Windows Engineers
If your company runs a UNIX or Linux network or a multi-OS network, Progent's CISA and CISM-certified security specialists can help your entire organization in a broad array of security topics such as security administration procedures, security architecture and models, access management products and techniques, applications development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the core skills and worldwide standards of performance that network security managers are required to possess. These accreditations offer IT management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the background and knowledge to offer effective security support and engineering help.
Citrix NetScaler Support and Help
Citrix NetScaler Online Consulting
Citrix has developed a powerful family of platforms that provide enterprise-class manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist you to assess the business advantages of Citrix technology and show you how to design, validate, implement, troubleshoot, and support Citrix solutions.
Remote Support Network Engineering Contractor Jobs
Virtual Office Microsoft Certified Full-Time Job
Progent's productive atmosphere will make you a more capable consultant by improving your technical skills and increasing the loyalty of your clients. Progent makes good on this promise by attracting the top professional experts for you to operate with, providing an advanced system architecture, running custom software tools to deliver the maximum quality of service, and by streamlining our business structures for attracting and maintaining clients.
Postini Support Services
Antispam Information Technology Consulting
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering continually updated spam and virus filtering, policy management, content filtering, and defense against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools plus outbound email filtering to help you repair your e-mail system and define and regulate company security policy.
Microsoft Excel Programming Companies
Consultants SharePoint application development
Progent's expert programmers, relational database architects, and program management consultants can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by offering relational database architects and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to incorporate SharePoint with additional applications like Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also can provide expertise with multiple web development tools and can assist clients to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Lync Server 2013 IM Specialist
Award Winning Microsoft Lync Presence Services
Lync 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging, real-time presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 experts and network architects can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, deploy Lync 2013 so as to speed up your return on investment, and provide live webinar and on-premises training to your management team and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook and PowerPoint.
Offsite Workforce Network Infrastructure Consultants
Specialists Work at Home Infrastructure
Progent can assist small and medium-size companies to plan, deploy and debug the network infrastructure required for work-from-home employees.
