Glendale Offsite Workforce Integration Support
Voice/Video Conferencing Solutions Consulting Experts
Enlarging your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Glendale company to pick the right technologies and follow leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide support services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Glendale, Arizona companies to with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many organizations use a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing environment and optimize the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist your business to optimize your WAN infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Glendale, Arizona organization, phone
An index of content::
Network Intrusion Detection Security Services
IT Services GIAC
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of computer security experts. GIAC accreditations are recognized by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines addressed within GIAC accreditation such as auditing network vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Windows Server 2019 migration On-site Support
Integration Support Windows Server 2019 Live Migration
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Microsoft Certified Partner System Center 2016 and Exchange Online Integration Support
System Center 2016 and Windows Server 2016 Remote Support Services
Progent has more than two decades of experience deploying, and supporting the core components included with Microsoft System Center and can help your organization to design, install, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can assist you to upgrade to the current edition of System Center from a previous release or from another IT management solution to provide the benefits of best-in-class provisioning, automation, security and compliance, plus infrastructure and application performance monitoring.
24-7 Teleworker Solutions Consultants
Helpdesk for Remote Workforce Technical Support Services
Progent has two decades of background assisting small and mid-size companies to plan, implement, tune, administer, and debug IT networks that support telecommuters.
Delphi Integration Firm
Great Plains Development Firm
For custom application development, Progent can provide software design experts to produce business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent Security Experts in the News Specialist
Progent in the News Specialists
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Remote Consulting DoubleTake Carbonite Replication
DoubleTake Carbonite Backup Online Consulting
DoubleTake/Carbonite Software offers a selection of products designed to provide small companies a variety of cost-effective solutions for replicating and recovering vital applications including Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business information networks to achieve a high level of availability and business continuity capability at a budget-friendly price.
Outsourcing Company Microsoft Windows 2016
Content Management Server Network Integration
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
CCIE Certified Setup and Support IP phones
VoIP Phone System IT Consultants
Progent's Cisco-certified IP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Unified CM Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
24-Hour Office Word 2019 Professional
Microsoft 365 Word compatibility Professionals
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad range of affordable remote support services to assist your organization to manage your current Microsoft Word solution or assist you to move to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, integrating Word with other Office apps like Excel and Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone and tablet synchronization, and remote training classes customized for your special requirements.
Microsoft Stealth Penetration Testing Cybersecurity Consultancies
Cybersecurity Pen Testing Cybersecurity Firm
Stealth intrusion checking is an important part of any overall IT system security plan. Progent's security professionals can perform extensive intrusion tests without the knowledge of your company's in-house IT staff. Unannounced penetration testing shows whether current security defense systems such as intrusion incident alerts and event log monitoring are properly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware.
64-bit Computing Consult
Consultant 64-bit Migration
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the key 32-bit programs that you want to retain as well as the latest 64-bit versions of software you plan to run.
Top Ranked Microsoft Windows Server 2008 R2 Technology Professional
Windows 2008 R2 Support Services
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and migration plans, install Windows Server 2008 with your IT infrastructure and applications, educate your support personnel how to use new management tools, and deliver continuing consulting and technical support via affordable alternatives including Help Desk support and remote technical support.
Network Health Review Professionals
24x7 Specialists ProSight Network Health Audit
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with information security requirements, higher utilization of network assets, faster troubleshooting, more dependable backup and restore, and less downtime.
Cisco and Microsoft Certified Expert Part-Time CIO Support Services
Part-Time CIO Specialist
Progent can provide the part-time or temporary services of a veteran CIO who can provide strategic direction to help you select and support network solutions to meet your current situation and that can be a solid foundation for your growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to companies trying to maximize the benefits from their network expenditures but who are unable or hesitant to add another high-level manager to their head count. Since Progent is vendor-agnostic, with a large staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in a unique position to provide unbiased recommendations as well as expert technical help for creating information systems that fit the special needs of your organization.
Support Outsourcing System Center 2016 and Exchange Online Integration
System Center 2016 and Hyper-V Integration Online Help
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Hornetsecurity Altaro 365 Total SharePoint Backup Technical Consultant
Network Consultant Hornetsecurity 365 Total Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Consulting Support for Network Service Firms Configuration
IT Services for Service Providers Network Engineer
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless extension of your network services staff.
24 Hour ProSight Automatic Network Mapping Specialists
Support ProSight Automatic Network Mapping
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, optimize and debug their connectivity hardware such as switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that need important software patches, or resolving performance issues.
Flexential Data Center Tampa Consultant
Flexential Data Center Consultants
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of network consultants located in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness experts. Progent can also help you to plan and execute a move to the Flexential data center by providing services such as planning solution configuration, recommending hardware components, system setup and validation, debugging, streamling remote management, and educating your network support team.
Supplemental Help Desk Support Outsourcing
CISM Security Security Co-managed Service Desk Technical Consultant
Progent offers several basic types of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients instant access to a reliable technical group with extensive experience providing phone support and remote access repair for networks based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to business performance. Progent's goal is to fix rather than merely report problems.
Technology Consulting Developing Phase: Pilots
Deploying Phase: Implementation Information Systems Firms
When performing IT projects for enterprise clients, Progent uses a structured approach based on defined milestones in order to meet budgetary, timing and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are documented to make available a detailed summary of IT services delivered and to help in ongoing network support.
Microsoft Exchange 2007 Consultants
Microsoft Exchange 2007 Specialists
Progent's expert consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent offers the background to finish your move quickly and affordably. Progent's Exchange 2007 help, repair, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Catalyst 802.11ax Access Point Onsite Technical Support
CCIE Certified Help and Support Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
Largest MSP360 B2 Backup Storage Information Technology Consulting
MSP360 Managed Cloud Backup Remote Consulting
Progent can assist you to create, install and manage a backupup/restore plan built around MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user mistakes, software errors, ill-intentioned insiders, and external attacks such as ransomware.
Computer Consultants Windows 2003
Microsoft Windows 2003 Consulting
The experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with designing, installing, administering and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Windows NT.
MOM 2007 Remote Support
Microsoft System Center Operations Manager Consultants
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Cisco VoIP Consultancy Services
Cisco Switch Small Business Network Consulting Group
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software expertise.
Technical Support ISA 2004 Server
Internet Security and Acceleration Server Technology Consulting Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection needs without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Core Routers Remote Support
IOS XR Software Computer Consultant
Cisco has developed an extensive product line of routers that includes routers designed to provide the security, performance, and reliability required by organizations from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.
PCLinuxOS Linux Professionals
Colbolt Linux Specialist
If your company is producing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic know-how without the continual distraction of managing your company information system. By using smart network monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical way for maintaining an information system that provides high reliability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include full-service it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring services, and Help Desk services.
Phobos ransomware recovery Services
Top Quality Dharma ransomware protection and recovery Professional
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning technology from SentinelOne to defend endpoints as well as physical and virtual servers against recognized and new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
scom 2016 Amazon AWS integration Configuration
scom 2016 hybrid cloud monitoring Professional
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for critical applications by offering unified, cross-platform tracking of physical and virtual infrastructure deployed across on-premises systems and cloud environments. Progent's consulting team offers advanced online and onsite support to help organizations of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from different monitoring products, or combine multiple monitoring systems into a unified IT management solution. Progent can also help you extend your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
SCCM Hybrid Integration Online Technical Support
Award Winning On-site Support System Center Configuration Manager
Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering multi-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist businesses of any size with any facet of designing, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
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