Grand Rapids Ransomware Prevention and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff are likely to take longer to become aware of a break-in and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can achieve within a victim's system, the more time it will require to recover core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to take the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can assist businesses in the Grand Rapids area to locate and isolate infected servers and endpoints and protect undamaged resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Grand Rapids
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom fee for the decryptors required to recover encrypted files. Ransomware attacks also try to exfiltrate files and TAs demand an additional payment for not publishing this data or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The recovery process after a ransomware breach involves several crucial stages, the majority of which can be performed in parallel if the recovery workgroup has enough people with the required skill sets.

• Quarantine: This time-critical initial step requires arresting the sideways spread of ransomware across your IT system. The longer a ransomware assault is allowed to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoint devices from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
• System continuity: This involves restoring the network to a minimal useful degree of functionality with the least downtime. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business applications, network topology, and secure remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's managers and IT group to prioritize tasks and to get essential services on line again as quickly as possible.
• Data recovery: The work required to recover files damaged by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can take down critical databases which, if not gracefully shut down, may need to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other business-critical applications depend on SQL Server. Some detective work could be required to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Deploying modern AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV technology implemented by many of the world's largest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, repair and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance provider, if any. Activities consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor tool; troubleshooting failed files; building a clean environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and reprovisioning machines and services.
• Forensics: This process involves uncovering the ransomware assault's storyline across the network from beginning to end. This audit trail of how a ransomware attack progressed through the network helps you to evaluate the impact and uncovers vulnerabilities in security policies or work habits that should be rectified to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is essential that other important recovery processes like operational resumption are executed in parallel. Progent maintains an extensive roster of information technology and security professionals with the knowledge and experience needed to carry out activities for containment, operational resumption, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Services in Grand Rapids
For ransomware system recovery services in the Grand Rapids metro area, call Progent at 800-462-8800 or visit Contact Progent.