Enlarging your remote workforce may have a major impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Grand Rapids company to pick the right tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services ranging from as-needed expertise for getting you past occasional technical bottlenecks to full project management to help you carry out business-critical tasks.
Progent's consultants can assist Grand Rapids, Michigan organizations to succeed with any facet of building a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and unified management.
Help Desk Services for Remote Workers
A rapid, company-wide changeover to a telecommuter business model, which might be the result of an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed internal Support Desk. Progent's Call Center services make it possible for organizations of any size to outsource or augment their Support Desk with Progent's online Technical Response Center (TRC) services.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Grand Rapids, Michigan organization, phone