Additional Topics of Interest
Hosting for Exchange Specialists
Progent's Exchange Hosting Services provide an enterprise-class data center that features backed-up power and cooling systems, round-the-clock staffed security and IT support center, plus failover access to Internet backbone service companies. Hosted Exchange servers are configured as virtual servers for high availability, easy expandability, and fast recovery. Progent's services include integration with your network, connectivity with mobile communication products, continual monitoring of performance and network security, spam protection, patch and service pack control, Contact Center support, per-day data backup, and comprehensive email management services.
Consulting Hourly Rate Consolidate
Progent's pricing model is to charge for remote support and in-person visits by the minute. Consequently, you are charged just for received support. Progent does not demand a higher rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for services delivered during regular working hours. Many service firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you will not be tempted to permit minor problems to fester.
Consulting for UNIX, Windows
If your company is producing UNIX or Linux software on a network that has MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the continual hassle of managing your company information system. By using automated network monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an economical solution for supporting an IT system that provides high availability, protection, and performance. Progent's developer assistance services feature full-service it outsourcing, virtual infrastructure, online and on-site service and troubleshooting, network monitoring, and Help Desk services.
Troubleshooting for Comprehensive Event Management
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to maintaining the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management technology has advanced so far that companies of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide a variety RMM options delivered as low-cost service packages designed to help you to detect and fix a most IT network problems before they get big enough to hurt your business.
vSphere Data Protection, Consulting Services
Progent can provide affordable remote access to IT engineers with expertise in a broad array of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide help for leading data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist you to install, upgrade, or troubleshoot backup/restore systems for a range of architectures including local, edge to datacenter, cloud-based, or hybrid.
Operations Manager Network Consultant
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and fixing SCOM environments and offer organizations of all sizes expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Consultant Services for MRTG for Linux
Nagios and MRTG are useful, Open Source monitoring utilities that operate on Linux and can be used to analyze UNIX environments, MS Windows systems, or multi-platform environments in which the Linux OS and Windows coexist. Nagios lets system support engineers to track system services such as SMTP, HTTP, SSH, and PING. MRTG lets you graph the traffic in and out of SNMP network devices such as servers, routers, and switches. Progent's system monitoring engineers can show you how to use both these programs to streamline and repair your network.
Dynamics GP Development Specialists
Progent's seasoned application designers and software developers can assist your company to create customizations to Microsoft GP that support the special needs of your business while retaining the advantages of Windows integration. Progent can also provide expertise with a variety of development tools that can be utilized to build integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Windows Server 2003 Consultant
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, administering and supporting powerful information technology applications powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Microsoft Lync Server Engineer
Progent's Microsoft consultants can help your company to evaluate the benefits of Lync Server for your business and can help you to design and execute an installation of Lync Server that unifies the management of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent's consultant's can also assist your company to carry out an efficient migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer training and ongoing support for Lync Server 2010 and other Microsoft platforms.