Guadalajara At Home Workforce Connectivity Consulting and Support
System Design, Configuration, Management and Help Desk Consulting Services
Enlarging your at-home workforce may have a major effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Guadalajara company to select the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from on demand guidance for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Guadalajara, Jalisco businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home work environment can be particularly complex if you must manage a mix of personal equipment like desktop computers and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's experience providing online help for both outdated and modern technologies in virtual office solutions allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to create a productive work-at-home infrastructure include:
- VPN connectivity makes it possible to create a safe connection for authorized remote workers to use IT assets situated at your company data center or in the cloud. Progent can assist your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your remote workers to set up Cisco's AnyConnect software for safe VPN connections for a broad selection of devices such as Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a teleworker to view and interact with a remote PC's desktop. This provides network managers significant control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier remote consulting for setting up routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to resolve these issues by delivering expertise that include Cisco Aironet integration consulting, Cisco Meraki wireless installation consulting, and Ubiquiti wireless access point integration help.
- Internet access methods impact the speed and reliability of connections between at-home workers and the corporate network. Line-of-business applications might demand redundant Internet connections in case the normal connection fails. Progent offers expertise for selecting service providers, selecting appropriate bandwidth and data volume bundles, and integrating redundant Internet access. See Internet connectivity integration services.
IP Voice Solutions for Remote Workers
Extending the corporate PBX system to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-based VoIP platforms are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or older products for VoIP management. Progent can help businesses of any size to design or tune a telecommuter IP voice service that delivers the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations optimize their existing Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and multimedia applications used across the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide as-needed integration and troubleshooting expertise.
Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading technology companies enable online discussions, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent can assist you to maintain your existing conferencing environment and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these conferencing platforms and assist you to tune your WAN architecture to host them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful environment of productivity apps that create a consistent user experience for sharing information throughout multiple sites and on a wide range of endpoint devices. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their initial releases and can assist your company to tune these flagship collaboration platforms to optimize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for delivering its complete range of capabilities. For additional information about Progent's support services for Microsoft Teams and Teams Premium, see solution design and configuration expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to enable collaboration and information delivery by offering policy-driven access to data, business processes, and tools for looking through enterprise-wide information silos. SharePoint allows you to create protected web portals that permits at-home workers to view and edit aggregated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts. For information about Progent's SharePoint consulting expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit planning and configuration consulting services for Exchange.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can retrieve them safely via a web browser. Provided with Office 365, OneDrive allows remote employees to co-author documents. Revisions created offline are automatically uploaded when you reconnect to the Internet. To learn about Progent's consulting expertise for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Cloud Integration for Teleworkers
Progent can provide affordable online support for helping businesses to build, manage and optimize integrated network architectures that include internal data centers, at-home workers, branches, plus cloud resources. Progent can provide top-tier consultant for all types of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix problems with cloud connectivity, authentication, and security.
Azure is a leading family of cloud services that enables you to utilize infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure includes more than one hundred services services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure services for remote workers by configuring and debugging firewalls and VPN tunnels. For details about Progent's consulting expertise for Azure, go to Microsoft Azure consulting services.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of business productivity software and cloud-based services available on a subscription basis. Microsoft apps and cloud services are provided in a selection of bundles intended for users ranging from students and households to large corporations. Progent can provide quick and easy online access to consultants familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers top business value. To find out about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration support.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high availability, and additional benefits inherent with public clouds. Microsoft has engineered Exchange Online to operate seamlessly with local Exchange environments, allowing customers to build hybrid cloud/onsite networks. Progent's Exchange experts are available for as-needed help to get you past tough IT roadblocks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online environment. For details Progent's support services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's biggest source of cloud-based services. Progent can provide rapid and affordable online access to cloud integration experts who can help your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help you to create a high-availability network model to make sure your employees have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. To learn about Progent's consulting services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud Platform is a leading set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your current IT assets with the Google Cloud Platform, and Progent's DBA experts can show you how to make your key apps cloud friendly so your at-home workers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on GCP Compute Engine, design an efficient storage system with GCP Storage services, and streamline identity control for remote workers with Google Cloud Identity. Progent can also help your organization to use GCP's management tools to administer and track your Google Cloud ecosystem. To find out, go to Google Cloud Platform integration services.
Help Desk Services for Teleworkers
A fast, enterprise-wide transition to a from-home business model, which might be the result of a pandemic or as part of a disaster recovery/business continuity plan, can overstretch even the most efficient internal Call Center. Progent's Help Desk services make it possible for businesses to outsource or augment their Help Desk with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Support Desk services leverage Progent's extensive network of online technical support experts along with world-class ticketing and tracking software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 PC support from help requests through trouble ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or edit their current tickets, add details, and append screenshots or relevant files. Support services are provided at a substantial price reduction off Progent's normal Level 1 desktop support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables your business to augment your current Help Desk organization by splitting delivery of Help Desk Call Center support services seamlessly between your regular support staff and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's shared Help Desk service uses a co-sourcing support solution based on the leading PSA platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To find out how Progent's Support Desk Augmentation Services can help your business to provide best-in-class IT support to your at-home workforce, go to Progent's Support Desk supplementation Services.
Security and Compliance for Remote Workers
Work-from-Home (WFH) workers typically utilize their personal devices and often operate in a poorly secured physical environment. This increases their vulnerability to malware threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user training, and the development of security policies built on leading practices. Progent's veteran group of IT security solutions experts can help you to plan, deploy and manage an effective cybersecurity solution that guards vital IT resources in networks that include telecommuters.
Firewalls allow you to build a network environment that can be safely accessed by on-premises users as well as by teleworkers, mobile employees, suppliers, clients, and the public. Modern firewall appliances allow you to configure and control different access rights to different classes of users and to expand your IT network and modify your security as your business evolves and as network attacks grow more sophisticated. Progent supports both current and legacy firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall support services, see firewall support services.
Remote Endpoint Monitoring makes it easy to track the various devices used by at-home workers and either reject or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art AI technology from SentinelOne to detect zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.
Progent's Duo authentication Managed Services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. Using 2FA, whenever you log into a secured application and give your password you are asked to confirm your identity via a device that only you possess and that uses a separate network channel. A broad range of out-of-band devices can be utilized as this second form of ID validation including a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To find out more about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can assess the vulnerability of your information system to all types of outside and local security attacks for an environment that incorporates remote workers. Progent can run remote, automated cybersecurity inventory scanning for rapidly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by network security professionals with top certifications such as CISA, ISSAP, and GIAC, can assist your business to audit your operations and policies and assess your IT infrastructure to enable you to implement the highest level of security for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that supports autonomous threat assessment of your work-from-home connectivity solution and your internal and perimeter networks to help you expose, rank, fix, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also assist you to strengthen your network security and can assist you to plan and implement a unified cybersecurity strategy that simplifies management and delivers maximum protection for on-premises, multi-cloud, at-home, and perimeter IT assets. To find out additional information about Progent's threat analysis services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home Network
To read or download a white paper describing critical things to concentrate on for securing a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection covers backing up and restoring critical data so as to prevent data loss and reduce restoration time and effort in the event of storage system problems resulting from equipment breakdowns, programming hiccups, user error, malware, or any other reason. Reliable data protection strategies can be particularly challenging to design and manage in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for telecommuters must address diverse kinds of personally owned endpoints. Progent can provide fast remote access to consultants familiar with a wide range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a quick changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity planning consultants can help your business to create, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager offers a centralized environment for protecting critical information by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and software. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate applications on managed devices, push patches and certificates, set up rules for permission to access data and networks, set passwords, create VPN tunnels, determine how telecommuters share information, establish threat protection, ensure compliance, and delete sensitive data from missing, stolen or decommissioned devices. Intune can be used with Apple iOS, Android, Windows, and macOS endpoints. To learn about Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your at-home workers, see Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for access control, application management, and configuration management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of VMware Workspace ONE include rapid remote deployment of new notebooks, immediate onboarding of new employees, policy setting and enforcement for all categories of endpoints, aggregated management reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud products. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Guadalajara, Jalisco organization, phone
An index of content::
Top Private Clouds for Small Businesses Engineers
Private Cloud Virtual Datacenter Hosting Services
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on mature virtualization technologies that allow small and midsize businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and network administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.
24/7 Microsoft Experts Microsoft ISA Server Integration
ISA Server Help and Support
Progent's Microsoft certified consultants provide small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.
Microsoft 365 Access Development IT Consulting
Microsoft 365 iPhone Integration Technical Consultant
Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid ecosystems that transparently integrate local and cloud-based resources.
24/7 SharePoint Server Computer Consulting
Office SharePoint Server 2003 Support and Integration
Progent's Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to access, manage, distribute and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and projects with the information they've created in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist your organization to support your existing SharePoint solution or upgrade to the latest release of SharePoint.
ransomware hot line Specialists
Consult Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to halt the progress of an active ransomware breach. Call 800-462-8800
Consultants ransomware hot line
Specialists ransomware removal and data recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
Open Now SCCM Hybrid Integration Support Outsourcing
SCCM Policy Settings Computer Consultant
System Center Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against company data leakage, performs health monitoring, enables safe end-user self service, and offers a common point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help you with any facet of designing, installing, using and troubleshooting a SCCM solution for local, cloud, or hybrid networks.
Windows 2003 Online Technical Support
Windows 2003 Setup and Support
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer help and expert consulting for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and support services include system planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Antispam Information Technology Consulting
After Hours Postini Setup and Support
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of corporate email by providing continually improved spam and virus filtering, policy administration, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting utilities plus outbound email filtering to let you fix your e-mail system and specify and enforce corporate email policy.
Remote Support Services Windows Server 2019 Windows Admin Center
Windows Server 2019 and SCVMM Consultant
Progent's certified Windows Server 2019 experts can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Avaddon ransomware recovery Specialist
ransomware cleanup and restore Consultant
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Catalyst Wi-Fi 6 AP Security Computer Consulting
Remote Setup and Support Catalyst 9163E Access Point
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts offer affordable online and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Offsite Workers Security Integration
At Home Employees Security Online Consulting
Progent can help small and mid-size organizations to install endpoint security defense systems and provide response expertise for remote workers.
Windows and Solaris Information Technology Consulting
UNIX with Windows Support Outsourcing
Progent can help your company to design and execute a smooth transition from a UNIX-powered IT environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your data and minimize productivity disruption by developing an effective transition plan that preserves your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current environment, transition planning and validation, Microsoft Exchange migration support, information and application software transition, and server and storage migration and economization.
Remote Technical Support Wi-Fi
WiFi 6 Consultant Services
Progent can help you design, deploy, manage, monitor, and repair an efficient Wi-Fi LAN architecture, recommend sensible technology, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to create a thorough wireless system security plan that is well integrated with the security strategy for your entire business network.
Service Desk Support Support and Setup
Help Desk Services Support and Setup
Progent offers several basic types of Call Center support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your customers convenient access to a reliable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Help Desk a positive reputation as a solid contributor to business performance. Progent's target is to resolve and not simply record problems.
Compliance Audit Cybersecurity Pen Testing
Cybersecurity Pen Testing Cybersecurity Organization
Stealth penetration testing is a key component of any comprehensive network security plan. Progent's security experts can run thorough intrusion tests without the awareness of your organization's internal IT resources. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident alerts and event history monitoring are correctly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Top Quality UNIX, Windows Consultancy
After Hours UNIX, Windows Consultant
If your company runs a UNIX or Linux environment or a mixed-platform network, Progent's CISM and CISSP-premier consultants can help your whole organization in a broad range of security topics such as security management procedures, security design and strategies, access management products and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and CISSP define the basic skills and worldwide standards of performance that information security professionals are required to possess. These certification give executive management the confidence that those who have earned their CISA or CISSP qualification have the background and theory to offer effective security support and engineering services.
Ryuk ransomware hot line Consultancy
Ryuk ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
At Home Employees Cybersecurity Consultant
Technical Support Work from Home Endpoint Security
Progent can assist small and medium-size businesses to configure endpoint security defense systems and provide cleanup expertise to support remote workers.
Small Business Computer Consulting Services Small Office
Small Business IT Service Providers
For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Amazon EC2 security Reporting
Amazon SQS Coding
Progent can provide affordable remote support to assist businesses to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent offers occasional expertise to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Lync Server 2013 conference bridges Consulting Services
Lync Server 2013 VoIP Consulting Services
Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 experts and network integrators can assist you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and provide live online and onsite training to your management staff and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Microsoft 365 applications such as Outlook and PowerPoint.
MSCRM IT Consultants
MSCRM Computer Consultant
Microsoft CRM helps small businesses nurture profitable client interactions. Integrated Sales and Customer Service modules enable employees to share data to help promote sales success and offer consistent, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.
Windows 10 Cortana Professional
Microsoft Windows 10 Assessment and Deployment Kit Consultant Services
Progent's Windows consulting experts can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and users, and ongoing technical help.
Remote Technical Support SharePoint Workspace 2010
Support SharePoint Workspace 2010
Progent's Microsoft engineers can provide affordable remote support and development services to assist you to design, implement, administer, and troubleshoot Microsoft SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document management tools, wikis, data warehouses, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Visio. Progent can help your business to migrate from earlier versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
ProSight Behavior-based Virus Detection Consulting Services
ProSight Ransomware Rollback Online Consulting
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools from SentinelOne to defend endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire malware attack progression including blocking, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Exchange 2013 Outlook Web App Integration Support
Microsoft Certified Partner Specialist Exchange 2013 Disk Availability Group
Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact vital areas including manageability, availability, security, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Expertise for IT Service Firms Network Consulting
Consulting Support for Network Service Firms Online Help
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology engineers under your own brand as a seamless extension of your IT consulting team.
Training MySQL Community Edition
Development Firms MySQL
Progent offers affordable remote access to an Oracle MySQL DBA or application developer and can help organizations of any size to configure and maintain MySQL within a reliable network infrastructure that offers advanced performance, scalability, and protection. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.
Engineer Remote Management
HP Lights-Out 100c Remote Management Card Specialists
Remote server management cards offer network administrators full control of a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and manage a high-availability business network that includes remote server management cards and Progent can use these remote management cards to provide low-cost remote technical help. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Meraki MR20 Access Point Remote Support Services
Consulting Services Meraki Outdoor Wi-Fi Access Point
Progent's Cisco Meraki wireless AP experts provide online and on-premises support to help businesses of any size to design, install, maintain, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device.
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