Harrisburg Work from Home Employees Configuration Consulting and Support
Solution Planning, Setup, Administration and Help Desk Consultants
Enlarging your at-home workforce can have a major impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Harrisburg company to select the appropriate tools and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical tasks.
Progent can assist Harrisburg, Pennsylvania companies to with any facet of building a high-functioning telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support an at-home work environment can be especially challenging if you must accommodate a combination of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from various manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online support for both outdated and current IT products in virtual office solutions enables you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services offered by Progent to assist you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a secure connection for authenticated at-home workers to access IT assets located at your company data center or in a public cloud. Progent can help you to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect client software for safe VPN connections for a wide range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and interact with a data center PC's desktop. This provides network managers substantial control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for deploying routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by an entire household and visitors, are frequently used by at-home employees to access their Internet router for work. This can create throughput as well as cybersecurity problems. Progent can assist businesses to mitigate these problems by providing services like Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi access point integration help.
- Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate network. Vital applications might demand redundant Internet access in the event the primary connection fails. Progent can provide expertise for picking Internet service providers, picking appropriate service bundles, and integrating redundant Internet access. Refer to Internet access solutions.
IP Voice Solutions for Teleworkers
Extending the business PBX system to accommodate teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of all sizes to design or maintain a remote VoIP service that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software used across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can help you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and deliver on-demand deployment and troubleshooting expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies use multiple products to meet the needs of their various partners and customers. Progent's communications experts can help you to maintain your existing conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to optimize your network infrastructure to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of applications that create a cohesive user interface for sharing data and ideas across a corporate network and on a broad range of endpoint devices. Progent has delivered online consulting support for SharePoint and Exchange Server since their initial publication and can help your company to configure these flagship collaboration platforms to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly called Azure Active Directory) for delivering its full range of features. To learn more about Progent's support services for Microsoft Teams, visit solution design and deployment expertise for Microsoft Teams.
SharePoint uses web entities to allow collaboration and knowledge sharing by providing policy-based delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint permits you to create protected web portals that allows remote workforce to see and edit aggregated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts. For details about Progent's SharePoint expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, see planning and configuration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and colleagues anywhere can share them safely via a web browser. Included with Office 365, OneDrive allows home workers to co-author documents. Revisions created offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for OneDrive, refer to Onedrive configuration experts.
Public Cloud Integration Services for At-Home Workers
Progent offers advanced remote support for helping organizations to build, maintain and troubleshoot cohesive hybrid network models that include internal data centers, telecommuters, branches, and public cloud resources. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers fix problems with cloud access, identity, and security.
Azure is a leading family of public cloud services that allows you to use infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Azure offers more than 100 cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent can also show you how to establish protected access to Azure services for at-home workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of business productivity applications and cloud-based services available on a subscription basis. Microsoft applications and services are provided in a variety of bundles designed for customers ranging from individuals and households to large corporations. Progent offers fast and easy remote access to experts knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist your business to evaluate the numerous subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve top business value. To find out about Progent's expertise for Microsoft 365, visit Microsoft 365 integration expertise.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the benefits of reduced costs for physical infrastructure, simplified management, dynamic scaling, high availability, and additional advantages associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local Exchange environments, allowing customers to build hybrid cloud/onsite networks. Progent's certified Exchange experts can provide as-needed assistance to get you past tough technical bottlenecks and also offer end-to-end project management outsourcing to make sure your teleworkers have easy and secure access to your Exchange Online environment. To find out Progent's expertise for Exchange Online, see Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the world's leading provider of cloud-based services. Progent can provide fast and economical online access to cloud integration experts who can assist your business to plan, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to build a high-availability network model to make sure your employees have a consistent computing experience whether they are working from your headquarters, a remote branch, at home, or on the road. For information about Progent's support services for Amazon AWS, refer to Amazon AWS consulting support.
Google Cloud Platform is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to expand your current IT resources with the Google Cloud Platform, and Progent's database consultants can help you make your critical apps cloud friendly so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage services, and streamline identity management for remote workers with GCP Cloud Identity services. Progent's experts can also assist your business to utilize GCP's management technology to administer and monitor your GCP ecosystem. To find out, go to Google Cloud Platform consulting expertise.
Help Desk Services for Telecommuters
A fast, company-wide switchover to a from-home business model, which might be the result of an epidemic or as part of a business continuity plan, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations to outsource or augment their Support Desk by using Progent's online Technical Response Center team.
- Progent's Standard Call Center support services leverage Progent's nationwide team of online IT support experts combined with world-class ticketing and tracking software to offer an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC support from service requests through trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to check or edit their active trouble tickets, enter information, and append screenshots or relevant files. Support services are delivered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support specialists to deal with advanced problems. For details, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Supplemental Service enables you to augment your existing Help Desk staff by splitting delivery of Help Desk Call Center support services seamlessly between your in-house support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collaborative support model utilizing the number one professional services automation tool for managing service requests and ticketing, establishing responsibility, tracking progress, and producing management reports. To learn how Progent's Call Center Augmentation Services can help your business to provide best-in-class IT support to your from-home workers, see Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
Work-from-Home (WFH) staff members commonly use their personal computing devices and often operate in a poorly secured physical environment. This increases their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user training, and the development of policies built on leading practices. Progent's seasoned group of IT security solutions consultants can assist you to plan, deploy and maintain a compliant security solution that protects critical IT resources in environments that include remote workers.
Firewalls allow you to build a network that can be securely utilized by local users and by telecommuters, mobile users, vendors, clients, and the public. Next-generation firewall appliances allow you to configure and manage different access rights to various classes of users and to scale your network and adjust your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and older firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration expertise, refer to firewall integration and support services.
Remote Endpoint Monitoring makes it possible to track the disparate devices utilized by an at-home workforce and either reject or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint device, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect new threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the infected device from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoints remain protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, visit remote endpoint security monitoring for remote workers.
Progent's Duo authentication Managed Services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a secured application and give your password you are asked to confirm who you are on a unit that only you have and that uses a different network channel. A broad range of devices can be used as this second form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For details about Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for teleworkers.
Security Audits can assess the exposure of your information system to all types of outside and internal security attacks for a network that incorporates telecommuters. Progent can deploy online, automated cybersecurity analysis software for rapidly and economically uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be provided by data security experts with top credentials including CISM, CISSP, and GIAC, can assist your business to evaluate your workflows and policies and review your IT infrastructure to allow you to design the highest level of security for your teleworkers.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that can deliver automated threat assessment of your work-from-home connectivity solution and your internal and perimeter networks so you can uncover, rank, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. Progent can assist you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also help you to harden your network security and can assist you to design and deploy a unified cybersecurity strategy that streamlines management and provides maximum protection for on-prem, cloud-based, remote, and perimeter IT resources. To find out additional information about Progent's vulnerability assessment services based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing key areas to focus on for securing an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and recovering critical information so as to avoid data loss and reduce recovery time in the event of storage system failures due to hardware breakdowns, programming glitches, human mistakes, cyber attack, or other causes. Dependable data protection strategies can be particularly challenging to architect and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for an at-home workforce must cover multiple kinds of personally owned endpoints. Progent offers fast online help from experts knowledgeable about a wide range of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity strategies typically envision scenarios that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning consultants can assist you to produce, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote devices and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized platform for protecting corporate data by controlling local, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote computers and software. Remote endpoint computers can be personally owned or business owned. IT admins managing the endpoint devices of at-home workers can utilize Intune to deploy and authenticate apps on devices, push patches and certificates, set up policies for accessing data and resources, manage passwords, create VPN tunnels, control how home-based workers share data, establish threat defense, ensure compliance, and erase corporate data from missing, stolen or decommissioned endpoint devices. Intune works with Apple iOS, Android, Windows, and macOS/OS X devices. For information about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, refer to Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that allows network managers to keep remote endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoints. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top capabilities of Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. To learn about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Harrisburg, Pennsylvania company, call
An index of content::
Specialist Windows 11 Upgrade
Online Support Services Microsoft Windows 11 Migration
Progent's Windows 11 consultants offer a range of services to support Windows 11 including cloud solutions, mobile device management, telecommuter connectivity, security and compliance, automated provisioning, and Call Center support.
Windows, UNIX, Solaris Help and Support
Consult Solaris with Windows
If your office network combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can help you to integrate your IT resources into a unified network that permits all your operating systems to coexist for simple administration, transparent information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support services feature network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center support.
Professionals Office SharePoint Server 2003
SharePoint Information Technology Consulting
Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that utilizes web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server provides a central location for your workers or clients to access, organize, distribute and manipulate relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, customers, teams and projects with the data they've developed in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Teams Technology Professional
Top Quality Microsoft Teams DLP Consultant
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Cybersecurity Contractor Horizon3.ai NodeZero Cybersecurity Penetration Testing
Horizon3.ai NodeZero Cybersecurity Penetration Testing Security Firm
Progent's certified security consultants can run NodeZero-powered penetration tests to make sure your security defense tools and policies are correctly configured and effective.
Best Windows 11 Technology Professional
Support and Help Windows 11 Snap Assist
Progent's Windows 11 experts can provide a range of services for Windows 11 including cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment, and Help Desk Call Center support.
CCDP Expert Certified Catalyst 9166 Access Point Technical Consultant
CCIE Expert Certified Catalyst 9163E Access Point Setup and Support
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Microsoft Live Communications Server Consultant
Microsoft LCS Server 2007 Consultants
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution offering enhanced security, transparent compatibility with popular Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and elevated operational efficiencies, enhanced individual output, and stronger intellectual property security. MS Communications Server has been replaced by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide remote and onsite support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
Microsoft Exchange 2016 Remote Support Services
Microsoft Exchange 2019 Consultants
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting email systems for businesses in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment features security, service continuity, easy connectivity for remote and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent offers expertise and integration services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also help small or mid-size businesses to upgrade to MS Exchange 2016 Server or Exchange 2013.
Top Rated iPhone and Barracuda integration Computer Consultants
iPhone integration On-site Support
Progent offers cost-effective remote consulting to assist your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or support a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information network.
Word 2016 Assessment
Microsoft 365 Migration Consulting Service Firm
Progent's certified Microsoft Office and Microsoft 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers quick ROI and enables improved business outcomes. Progent can assist you to interface Office or Microsoft 365 apps with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility problems with different releases of Office desktop and can provide live online training to individuals or teams.
24/7 ProSight Reporting SentinelOne Remote Network Monitoring Remote Consulting
ProSight Reporting ConnectWise Manage Ticketing IT Consultants
ProSight Reporting is a growing line of real-time reporting utilities designed to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Biggest Horizon3.ai NodeZero Cybersecurity Pen Testing Security Organization
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Technology Consulting
Progent's certified security consultants can run NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
Microsoft Azure Storage Contract Programmer
24/7 Microsoft Azure cloud integration Development Firm
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both on-premises and Azure resources.
IT Outsourcing Examples White Paper
24-7 IT Outsourcing Article
Progent's IT outsourcing packages provide affordable network support for medium-size businesses. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, permitting IT service budgets to grow in a more moderate and controlled manner than is feasible by amassing a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system architecture for your critical Windows-powered applications including Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
VMM and SQL Server Online Support
Microsoft Certified SCVMM 2012 and VMware Consultant Services
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an older version of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you realize maximum business value.
Smartphone Synchronization Migration
24-Hour Remote PC and Smartphone Phone Support
Progent's remote connectivity and smartphone synchronization experts can assist you to design and deploy connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work seamlessly with your information network, enabling you to improve the efficiency of your remote workforce.
Horizon3.ai NodeZero PEN Testing Technology Consulting Services
Network Security Audit Horizon3.ai NodeZero Penetration Testing
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to make sure your security defense systems and policies are correctly configured and effective.
Network Engineer Cisco Firepower URL Filtering
Cisco Firepower NGFW Firewalls Technology Consulting
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, integrate, tune, manage and troubleshoot firewall environments built around ASA 5500-X firewalls with Firepower Services.
ProSight Remote Network Infrastructure Troubleshooting Configuration
Automatic Topology Mapping Help and Support
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance issues.
SCCM 2012 Site Hierarchy Design Computer Consultants
SCCM 2012 Site Hierarchy Design Outsourcing
Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Security patch management Consult
iOS patch management Consulting Services
Progent's managed services for patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, such as printers and scanners, network appliances like switches and wireless access points, and Internet-of-Things devices such as sensors and robotics.
Wireless LAN Consulting
WiFi 6/6E Consultants
Progent can help you design, configure, manage, and troubleshoot an efficient Wi-Fi network infrastructure, recommend sensible products, and configure access points, wireless bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11x system security strategy that is well integrated with the security strategy for your overall business network.
Professionals Hyper-V 3.0 Virtual Server
Hyper-V 3.0 Server Online Support
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in important areas such as multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can assist your company to benefit from Hyper-V to install and maintain virtual servers to cut network costs and enhance productivity.
Support Services 64-bit Server
Top Quality 64-bit Upgrade Support
Progent's Microsoft-expert engineers can assist you to update your workstations from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit PC desktop computing, design an affordable upgrade strategy that minimizes business interruptions, and provide inexpensive, professional remote help to assist you to install 64-bit desktop software and applications on your existing computers.
Consultancy Microsoft Access migration
Microsoft Access report formatting Development Firm
Progent can provide affordable online consulting services for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database migration, performance tuning, report design, and maintenance. Progent also offers custom online training for Office Access programming and database management.
NotPetya ransomware recovery Services
Services Dharma ransomware recovery
Progent's seasoned ransomware recovery experts can assist your business to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Remote Technical Support SCDPM 2012 Planning
Onsite Technical Support SCDPM 2012 and Azure Backup
Progent's Microsoft-certified consultants offer online or in-person support to help companies of any size to design, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially stubborn problems, or full project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Troubleshooting Hornetsecurity Altaro M365 SharePoint Backup
Hornetsecurity Altaro 365 Total Backup Consultant
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
VPN Consultant
Cisco Virtual Private Network IT Consultant
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive line of hardware and software aimed at preventing information theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.
Sodinokibi ransomware hot line Consulting
Urgent ransomware removal and data recovery Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
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