Harrisburg Remote Workforce Solutions Consulting Experts
Solution Planning, Configuration, Management and Help Desk Consulting
Enlarging your remote workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Harrisburg company to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide services that go from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent's consultants can help Harrisburg, Pennsylvania companies to with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Setting up the network infrastructure needed for a remote workforce can be especially challenging if you must manage a mix of worker-owned hardware like desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing remote support for both legacy as well as current technologies in remote office solutions allows you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making essential updates. Support services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a secure tunnel for authenticated at-home employees to use IT resources located at your company datacenter or in the cloud. Progent's consultants can assist you to deploy and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a wide selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and use a data center computer's desktop. This technology provides network managers more control over the digital environment of telecommuters and offers them a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide expert remote support for integrating routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by the whole family and visitors, are frequently used by telecommuters to connect to their Internet router for work. This can cause throughput and security issues. Progent can help businesses to mitigate these issues by providing services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point integration help.
- Internet connectivity solutions affect the performance and availability of connections between at-home workers and the corporate network. Mission-critical processes may require backup Internet connections in the event the normal connection breaks. Progent offers expertise for picking Internet service providers, selecting appropriate service offerings, and setting up high-availability Internet access. See Internet access integration services.
VoIP Integration for Teleworkers
Extending the corporate phone system to include remote users is critical to supporting a productive at-home workforce. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that provides the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help businesses tune their current Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages additional combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and deliver as-needed configuration and debugging expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from major vendors support online meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many organizations use multiple products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to maintain your existing conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your WAN architecture to run them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, providing a powerful environment of productivity apps that create a consistent user experience for exchanging information throughout a corporate network and on a broad selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their initial releases and can help your company to tune these flagship collaboration platforms to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for supporting its full range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to enable collaboration and information sharing by providing policy-driven delivery of content, business processes, and utilities for searching through company-wide information silos. SharePoint permits you to build protected web portals that allows remote workers to view and edit aggregated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint support services, visit SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, visit planning and configuration consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers anywhere can access them safely via a web browser. Included with Office 365, OneDrive allows home employees to co-edit files. Revisions created offline are automatically uploaded when you reconnect to the Internet. For details about Progent's support services for OneDrive, visit Onedrive configuration consulting.
Cloud Integration Services for Teleworkers
Progent offers affordable online support for helping businesses to build, maintain and troubleshoot integrated network models that incorporate internal data centers, remote workers, branches, plus cloud services. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers resolve problems with cloud connectivity, identity, and cybersecurity.
Azure is a leading platform for cloud services that enables you to utilize IT infrastructure, servers, and key applications running on Microsoft's massive cloud. Azure offers over one hundred cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent's cloud experts can also help you create secure access to Azure for teleworkers by configuring and debugging firewalls and VPN tunnels. For details about Progent's support services for Azure, visit Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's popular family of business productivity applications and cloud services available on a subscription basis. Microsoft applications and services are provided in a variety of plans intended for users ranging from students and households to large corporations. Progent offers quick and affordable online contact with experts knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers top business value. For details about Progent's support services for Microsoft 365, visit Microsoft 365 integration services.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product line. Exchange Online offers the benefits of reduced costs for physical infrastructure, easier management, dynamic scaling, high availability, and additional advantages inherent with public clouds. Microsoft has designed Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling customers to build hybrid information systems. Progent's Exchange experts are available for as-needed assistance to guide you through challenging IT bottlenecks and can also provide end-to-end project management services to ensure your teleworkers have easy and safe access to your Exchange Online environment. To learn Progent's consulting expertise for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the industry's leading provider of cloud-based services. Progent offers quick and affordable online contact with cloud connectivity experts who can help your business to design, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help your company to build a high-uptime network model to make sure your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration services.
Google Cloud Platform is a popular collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist you to extend your current IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify access management for at-home workers with GCP Cloud Identity. Progent's consultants can also help you to use GCP's unified management technology to administer and monitor your Google Cloud ecosystem. To learn, refer to Google Cloud Platform (GCP) integration services.
Help Desk Support for Telecommuters
An emergency, enterprise-wide transition to a from-home business model, which might be activated by an epidemic or as part of a disaster recovery process, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk services allow businesses to outsource or expand their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Center services utilize Progent's nationwide team of remote IT support specialists along with world-class ticketing and tracking software to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 desktop technical support from service requests to ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or revise their active trouble tickets, enter information, and append screenshots or relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical service rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support specialists to deal with complex problems. For details, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Augmentation Service enables your business to expand your current Support Desk team by splitting responsibilities for Help Desk services seamlessly between your regular IT support organization and Progent's extensive team of PC support engineers and subject matter experts. Progent's co-managed Support Desk service is based on a co-sourcing support solution utilizing the number one PSA tool for handling service requests and trouble tickets, establishing ownership, tracking progress, and generating reports. For information about how Progent's Call Center Augmentation Services can enable your company to provide world-class desktop support to your teleworkers, go to Progent's Call Center augmentation Services.
Security for Remote Workers
Work-from-Home staff members typically use their personal computers and usually work in a poorly secured physical environment. This multiplies their susceptibility to cyber threats and calls for careful configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of security policies based on best practices. Progent's seasoned group of cybersecurity solutions consultants can assist you to plan, deploy and manage a compliant security solution that guards critical IT assets in environments that include remote workers.
Firewalls allow you to build a network that can be securely utilized by on-premises users and by telecommuters, mobile users, vendors, clients, and other stakeholders. Next-generation firewall appliances allow you to configure and manage different access rights to different groups of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as network attacks become increasingly complex. Progent works with both new and legacy firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall support expertise, visit firewall configuration and support expertise.
Online Endpoint Monitoring makes it easy to watch over the disparate devices used by teleworkers and either block or spot and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning from SentinelOne to detect new attacks at inception. When a cyberattack is spotted, ProSight ASM immediately disconnects the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoint devices stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for telecommuters.
Progent's Duo authentication Managed Services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Android, and other personal devices. With Duo 2FA, when you log into a secured application and give your password you are asked to verify who you are on a unit that only you have and that is accessed using a separate network channel. A wide range of devices can be utilized for this added means of ID validation such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To find out more about ProSight Duo identity validation services, go to Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can assess the vulnerability of your information system to all types of outside and internal security attacks for an environment that includes telecommuters. Progent can deploy online, automated security analysis scanning for rapidly and economically uncovering a broad range of security holes that can be surfaced over the Internet. Progent's security audit consulting services, which can be provided by data security experts with advanced certifications including CISM, ISSAP, and GIAC, can assist your company to evaluate your processes and governance policies and review your IT architecture to allow you to implement top-level security for your teleworkers.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports autonomous testing of your work-from-home environment and your internal and perimeter networks to help you uncover, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent can help you to deploy NodeZero to carry out comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to determine your current security profile. Progent can also help you to harden your existing network security and can help you to design and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, multi-cloud, at-home, and perimeter IT resources. To learn more details about Progent's vulnerability assessment services powered by on NodeZero's pentest products, visit Consulting Services for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical things to concentrate on for protecting an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
Data Protection involves backing up and restoring critical information so as to prevent data loss and minimize restoration time and effort in case of storage system problems resulting from hardware breakdowns, software hiccups, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and manage in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for teleworkers must cover diverse kinds of user-owned endpoint devices. Progent can provide fast online help from experts knowledgeable about a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that call for a quick switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist your company to create, document and test a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager offers a centralized environment for safeguarding corporate information by managing onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing remote devices and applications. Managed endpoint devices can be personally owned or company owned. IT admins managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate apps on devices, push updates and certificates, set up policies for permission to access data and networks, set passwords, establish VPN connections, control how telecommuters share information, set up threat protection, ensure security compliance, and wipe sensitive data from missing, stolen or deactivated endpoint devices. Intune can be used with iOS, Google Android, Windows, and macOS devices. To find out about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint devices of your teleworkers, go to Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management platform that helps network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint management along with VMware's Horizon virtual software delivery technology for access control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a one-time purchase. Top features of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies reporting and analytics, email encryption, and integration with Microsoft apps and cloud services. For information about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Harrisburg, Pennsylvania organization, call
An index of content::
Data Protection Manager 2016 Storage Spaces Direct IT Consulting
Top Quality Expert Microsoft Certified Data Protection Manager 2016 and Exchange Specialists
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms such as Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, implement, administer, and troubleshoot a multi-site backup/restore solution built around SCDPM 2016. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver comprehensive project management services to help you finish your SCDPM 2016 deployment on schedule and within your budget.
Enterprise hybrid cloud integration Consultants
Multiple cloud management Consultancy
Progent can provide advanced online consulting support to help organizations connect their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid topologies that utilize physical resources as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Biggest Integration Support Intune App Wrapping
Intune SCCM Integration Professionals
Progent's Intune consultants can help you to understand the business case for utilizing Microsoft Intune for configuring and managing your mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to configure policies, set up pilot environments to confirm the appropriateness of Intune for your environment, deploy Intune across your enterprise, integrate Intune with SCCM for unified change management, and troubleshoot your Intune deployment.
Fedora Linux Integration Support
Red Hat Linux Online Help
If you are producing Linux-based applications on a network that has Windows-based processors, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to concentrate on your area of strategic expertise while avoiding the constant distraction of maintaining your business network. By using smart server monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an economical way for managing an information network that features high dependability, protection, and efficiency. Progent's Linux developer assistance services include full-service information technology outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring services, and Help Desk services.
24-Hour Microsoft SQL Server Troubleshooting
SQL Server Consulting
Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of designing, integrating, managing, and using enterprise data and database programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Open Now Hornetsecurity Altaro VM Backup and Hyper-V Network Consultants
Onsite Technical Support Hornetsecurity Altaro VM Backup and vCenter
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Specialist Microsoft Teams Migration from Lync
Microsoft Teams topology Consulting
Progent can assist your organization to design an upgrade to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Microsoft MS SQL Server Contract Programming Firm
Microsoft SQL Server Help and Support
SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to network users, lessening the difficulty of creating, deploying, managing, and using enterprise data and database applications in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Helpdesk Sharing Remote Technical Support
Supplemental Helpdesk Consultant Services
Progent's Computer Help Desk Call Center Outsourcing Support Services for desktop support are designed especially for small businesses who require immediate access to a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Computer Consulting NinjaOne Automated Server Monitoring
ProSight NinjaOne Windows Server Management On-site Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the state of vital devices.
Solaris Network Consulting
24-Hour Sun Solaris Consultant
If your company has a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire enterprise in a broad array of security topics including security management practices, security design and strategies, connection management products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the basic skills and international standards of knowledge that information security managers are required to master. These accreditations give IT management the assurance that consultants who have earned their CISM or ISSAP qualification have the background and theory to offer effective security support and consulting services.
Windows Server 2019 and SQL Server Consultant
Windows Server 2019 Hybrid Integration Online Support
Progent's Windows Server 2019 disaster recovery preparedness experts can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Award Winning Checkpoint Compliance Audit
Symantec Security Companies
For small and midsize organizations, computer security and information assurance and compliance can be excessively complex to stay ahead of yet too risky to ignore. The largest biggest enterprises have been hacked, and the leading cloud services have on occasion been taken down. It looks like there's no place to run. Progent makes it economical for smaller organizations to implement critical IT security tasks effectively by offering the advantage of billable time to the nearest minute without any minimum billing for remote support. This means you have the help of a world-class computer consultant to deliver precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of network security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a complete security plan.
Immediate Consult Azure hybrid cloud solutions
Microsoft Entra SharePoint Consult
Progent can help you with any aspect of Microsoft Azure integration including requirements analysis, readiness assessment, system architecture, pilot testing, deployment, centralized management, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to set up and debug firewall appliances and VPN connections so your users can safely connect to Azure-based services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently integrates physical datacenters with Azure-based resources.
Mandriva Linux Consultants
Network Consultants Fedora Linux
Progent's Linux consulting experts provide small and mid-size companies and software developers support for managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise offers you an easy single source to show you how to build and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Security Group Firewall Security
IPsec VPN Cybersecurity Consultancy
Progent provides companies of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and VPN security vendors including Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can show you how to design a comprehensive security strategy and choose the right technologies from a variety of vendors to achieve your security goals while sticking within your spending limits.
Technical Support Microsoft Proxy Server
IT Consultant Microsoft ISA Server
Progent's certified ISA Server 2004 consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Virtual Help Desk Support and Setup
Helpdesk Sharing Information Technology Consulting
Progent offers several essential types of Contact Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your customers easy access to a dependable support resource with extensive experience providing phone support and online repair for networks based on Microsoft technology. Progent's focus is on giving the support Helpdesk a positive reputation as a key contributor to business productivity. Progent's target is to resolve and not merely record problems.
Small Business Network Management Outsourcing Specialists
24x7 Network Infrastructure Monitoring Consultancy
Progent's ProSight portfolio of managed services are intended to provide organizations who maintain minimal internal IT support staffs with low-cost help from world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include predictable IT maintenance expenses, smart automation of routine administrative processes, ongoing absorption of the latest technology, graceful migration from older technology to modern solutions, close fit between computer technology with business goals, access to veteran network experts, and freeing up management to focus on business rather than ever-changing information technology.
Cisco Experts DNA Center Management IT Consulting Firms
Tech Consultant Cisco DNA Center Management
Progent's Cisco-Premier network consultants can assist you to use Cisco's management tools along with a selection of specialized third-party products to create a complete network management solution in order to keep your environment operating smoothly, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate assaults, and allow you to expand or repurpose valuable resources sensibly and economically as your business evolves.
Palo Alto Networks PA-3000 Series Firewalls Cybersecurity Company
Palo Alto Networks Panorama Security Consultant
Progent's Palo Alto Networks firewall experts can show you how to choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that extends across your data center and cloud-based assets and protects all users anywhere with any endpoint device.
Microsoft Management Reporter Development Company
FRx Reports Programming
Progent offers remote and onsite expertise to assist you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced BI solution. Progent's management reporting experts can help your company to support your existing reporting system, assist you to upgrade databases and applications from a discontinued reporting product to a modern solution, and provide custom online mentoring tailored to your specific needs. Progent's business reporting and analytics consultants can provide experience in the leading business analytics reporting tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
Technical Support Services SCCM Asset Inventory
SCCM Migration Professionals
System Center Configuration Manager automates application and device deployment across multiple sites, streamlines compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a common point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Windows 2012 Online Support
Microsoft Experts Help and Support Windows 2016
The complexity and integration demands of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad familiarity with designing and building seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progent's IT services can assist you with designing, installing, administering, and troubleshooting Windows Server systems that maximize the productivity of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Technical Support Services Windows 2000
Windows Server 2000 Upgrade Help
Progent's Microsoft-certified Windows 2000 Server consultants offer network help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and support offerings include network planning, deployment, documentation, on-site and off-site support, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Enterprise Windows 2003 Onsite and Remote Support
Microsoft Certified Expert Enterprise Security Information Technology Consultants
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support professionals and authorized Cisco system consultants offer a variety of network support services such as project planning, SOX compliance, site relocations, corporate security, system architecture, local or phone-based branch office support, and troubleshooting for co-location hosting environments. A Progent network consultant can help you plan a multi-office information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified consultants can help large corporations plan, deploy and support massive rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and remote networking.
Windows and macOS Network Consultants
macOS and Windows integration Online Support
Progent's service experts in Mac and Windows technology can help you combine Mac and Windows computers into cohesive environments with full sharing and workgroup functionality. Enabling efficient cooperation among a variety of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to offer expert assistance to companies that rely on these technologies to maintain their strategic edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows network.
Integration Firm Power BI Service
Integration Power BI Pro
Progent's Power BI consultants can assist you to plan, install, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can assist you build and manage an on-premises, cloud, or hybrid network model to run Power BI.
VMware VDP Backup, Technology Professional
Deduplication Specialists
Progent offers affordable remote access to consultants with expertise in a broad array of products and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide consulting support for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, vSphere Data Protection, and FLARs. Progent can assist you to install, enhance, or troubleshoot data backup systems for a variety of environments including on-premises, edge to datacenter, cloud, or a mix.
Security Architecture Engineer
Consulting Services ISSAP Certified Security Architecture
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant experience with network security architecture. ISSAP security experts have in-depth understanding of access control systems and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security consultants can assist your company with all aspects of secure network architecture.
SCCM Troubleshooting Information Technology Consulting
Microsoft Configuration Manager Remote Consulting
System Center Configuration Manager automates application and device provisioning and updating, simplifies compliance settings control, inventories network resources, guards against corporate data leakage, provides network health reporting, enables secure self service, and offers a common control mechanism for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid environments.
VB.NET Development Company
Microsoft Certified Expert .NET Framework Developer Firm
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET apps rapidly and at low cost.
Meraki MS Switch Support and Setup
24-7 Meraki Switch Configuration Consultant
Cisco's Meraki MS family of access and aggregation switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help your company to plan and deploy an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, define policies to ensure security, develop and test a disaster preparedness strategy, and troubleshoot technical issues associated with any facet of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.
24x7x365 Employment Q and A about Computer Consulting
FAQ about Microsoft MCSE Full-Time Job
To see answers to common enquiries about being employed by Progent, go to Employment at Progent Q&A.
24-Hour Work from Home Solutions Technical Support
Top Rated Telecommuting Technical Consultant
Progent has 20 years of background assisting small and medium-size businesses to design, deploy, tune, manage, and troubleshoot computer networks that incorporate teleworkers.
Microsoft Programming Company Dynamics GP Refreshable Excel Reports
Microsoft Expert Dynamics GP Enterprise Reporting Professional
Dynamics GP accounting includes analysis and reporting capabilities that let you monitor all business processes, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that let you understand your business more completely, turning raw data into useful management information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver specialized line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP.
Network Consultant Catalyst Switch EVN
CCDP Expert Certified Catalyst 2960 Switch Network Consulting
Progent's Cisco-certified CCIE networking consultants can assist you to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from outdated switches to current models.
Small Business WAP561 Remote Consulting
Consulting Small Business WAP321
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, manage, and debug Cisco Small Business 100/300/500 Wireless Access Points.
24x7x365 Windows Server Hyper-V 2016 Migration Help and Support
Windows Hyper-V 2016 Failover Clusters Specialist
Windows Hyper-V 2016 incorporates key features first developed for and refined on Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade strategy, educate your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Checkpoint Auditor
McAfee Testing
Progent provides companies of any size professional support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a detailed security strategy and select appropriate products from multiple suppliers to achieve your security objectives while staying within your spending restraints.
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