Expanding your telecommuter workforce may have a significant effect on IT infrastructure, security, and company culture. Progent has two decades of experience helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Hartford organization to select the right tools and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Hartford, Connecticut organizations to with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for Teleworkers
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and minimize restoration time and effort in case of storage system problems due to hardware breakdowns, programming hiccups, operator error, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate private data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for an at-home workforce must cover multiple types of personally owned endpoints. Progent can provide fast remote access to consultants familiar with a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to develop, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Hartford, Connecticut company, call 1-800-993-9400 or refer to Contact Progent.