For small company networks located anywhere in the state of Hawaii, Progent's Microsoft and Cisco qualified professionals can deliver phone assistance and troubleshooting to repair your network systems issues fast and affordably. Progent has developed enterprise-class expertise, advanced software utilities, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and time delays normally associated with onsite technical service visits.
If your Hawaii company is situated beyond the larger urban areas such as Honolulu, your nearby computer support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of expert network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but a professional with proven methods for applying those skills to deliver affordable network solutions.
Eliminate Reliance on Freelance Consultants
By creating a partnership with a full-service computer consulting and support organization such as Progent as opposed to an individual freelance consultant, your company is ensured fast availability of experienced professionals whenever you require them. You no longer have to be concerned that sickness, classes, vacations, or conflicting jobs with different clients will cause you to be with no help during an emergency.
Online Education for Desktop Applications
Progent provides live online training for popular productivity software. Progent's Webinar training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, Publisher collaboration, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 management. Webinar-based education offers the advantages of traditional classroom sessions, including immediate interaction between clients and trainers, but avoids the expenses of transportation and the hassle of trying to synchronize the availability of multiple students.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring endpoint protection (EPP) solution utilizes next generation behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the complete malware attack progression including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn about Progent's complete ProSight line of low-cost managed services for small and medium-size businesses.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization experts can assist your business to design, deploy, manage, and troubleshoot a virtualized Windows desktop and application delivery system by offering Citrix XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server and client-side applications, and Progent's datacenter management and support experts can help you to manage and maintain an off-site datacenter that features high uptime, advanced protection, and rapid disaster recovery. Progent's Citrix technology experts can also assist you with other virtualization products from Citrix by offering XenServer consulting services and Citrix Essentials for Hyper-V support.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small organization's production servers in a solution that gives the highest level of dependability and scalability and is also simple to migrate to any data center. Progent's Private Cloud hosting services are built on proven virtualization architectures that enable small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network management while achieving world-class reliability and an unmatched degree of vendor flexibility. Find out about Progent's ProSight portfolio of managed IT services for small organizations.
MySQL Database Application Development and Database Administration Consulting
Progent's MySQL software programmers and DBAs can provide cost-effective remote DBA or software development support and can help organizations of any size to integrate and maintain MySQL within a robust network infrastructure that offers high levels of performance, scalability, and security. Progent also has proven skill assisting businesses migrate applications from Oracle to MySQL.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX consultant to help you design, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team offer advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
Immediate Support for Urgent Issues
With Progentís urgent online computer support services, you can receive instant assistance for issues that are causing network disruption. Online support eliminates the long delay and increased expense required for in-person computer service. For typical network administration work, Progentís remote support engineers can perform most jobs within minutes of receiving a request, instead of requiring your company to wait for up to a day for on-premises support to show up.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about Progent's ProSight suite of managed IT services for small and mid-size organizations.
Cisco ASA and PIX Firewall and Firepower Services Consulting
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-qualified CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, deploy, optimize, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Web Site Development Services
If you need to revamp your company Web site, create internal Webs for applications like human resources or employee education, build a standout Web presence for a new venture, or create world-class, database-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also assist your company to host your web solutions by building and managing a protected, dependable server and communications infrastructure featuring remote and mobile connectivity. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web site development platforms. For database-intensive web applications, Progent offers the expertise of MS SQL Server developers, Oracle developers and database administrators, and MySQL consultants.
Comprehensive Documentation of Services
Progent provides complete and meaningful reports of all support work to ensure clients donít ever feel ďcaptiveĒ to their support provider. Progent sends email documentation of services immediately after completion of each support task, and also encloses a printed copy along with monthly billings. Comprehensive IT service reporting makes it less disruptive for customers to transfer to a different service provider or take on increased support responsibilities internally. Good support documentation also provides IT managers the information required to determine the value of maintenance services and develop more realistic IT expense projections.
Microsoft Data Protection Manager Consulting Support
Microsoft System Center 2016 Data Protection Manager offers small and medium-size businesses near-continuous backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports VMs hosted by Hyper-V and VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to design, implement, administer, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from a previous version of DPM or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide as-needed expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and within your budget.
Apple macOS and OS X Support Services
Progent's consultants can provide Apple macOS and OS X clients a variety of services such as remote Mac desktop support, help with Mac software, Outlook for Mac and Exchange Server consulting, Apple macOS and OS X protection and network infrastructure engineering, co-existence between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For business networks based solely on Mac or for systems that utilize a mix of Apple macOS and OS X, Linux, and MS Windows-powered servers and desktops, Progent has the experience and depth to handle the challenge of architecting, installing, and supporting a network solution that is reliable, safe, fast, and supportive of your business goals.
Microsoft Exchange Server 2013 Upgrade Services
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important new features as well as a revamped architecture. These improvements favorably impact key facets of IT such as manageability, availability, security and compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can deliver online or onsite expertise to assist your organization to manage, tune and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Exchange Online consulting to help you upgrade to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment model.
Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.
Contact a Progent Network Support Expert
To see how to get in touch with a Progent network consultant for remote or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.