If your company IT network is in Hawaii you can depend on quick online contact with a UNIX or CCIE-certified engineer to assist with the toughest problems affecting your computer network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available by phone of any independent service firm in the U.S. The cost is competitive, billing is by the minute, engagement is quick, and service is world class.

If your Hawaii company is located some distance from major urban neighborhoods such as Honolulu, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be limited when you have an emergency. This can cause lost revenue for your company, upset customers, idle employees, and defocused executives. By contacting Progent, you can get in touch with a qualified consultant who can provide expertise when you need it to keep your computer network on line.

Since Progent charges for telephone-based support by the minute, your company pays only for technical help received. Progent requires no service activation surcharge. Many online support organizations demand large minimum time requirements or charge for every quarter hour or more. Progent's by-the-minute granularity and simple billing model save you from large invoices for speedy solutions.

If your Hawaii business needs urgent phone-based help, find out how to contact Progent's UNIX/Linux, Solaris, Mac, or CCIE experts by visiting Progent's nationwide phone-based help, telephoning 1-800-993-9400, or emailing information@progent.com.

What Makes Progent's Online Support Services Unique?
Progent's experienced team of remote consulting engineers possess a broad range of world-class computer skills. This enables Progent's online technical support specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical third-party support firms or with the internal support resources commonly available to small businesses. Progent has delivered online support to companies in each state in America and has developed the technology and experience to fix problems economically in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco technologies.

Progent's UNIX/Linux, Sun Solaris, Mac, and CCIE engineers have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help businesses that operate networks powered by a combination of UNIX/Linux and Microsoft operating systems, Progent's remote support team makes available the services of engineers who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent provides phone-based support from engineers who hold a variety of security certifications such as CISM Engineers, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows service escalation, when called for, to experts with relevant competence to resolve particularly tough problems. This accelerates resolutions of serious problems, avoids network disruption, and reduces technical support invoices.

For companies in the state of Hawaii, Progent allows immediate online contact with UNIX, Linux, Solaris, Mac engineer for emergency assistance to repair network problems that are damaging productivity and are beyond the skill set of your on-hand network support organization. Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE-certified support professionals can analyze your system by means of the latest remote troubleshooting technologies in order to perform quick and affordable evaluation and remediation of critical network problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Hawaii Business
Progent service specialists can deliver expert support for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Windows technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based computer support staff can help Hawaii companies with a comprehensive assortment of IT products and technologies including system architecture, messaging solutions, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server products for server economization and streamlined administration, and migration from older systems to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support experts offer online technical help for computers powered by popular derivatives of the UNIX OS including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent leads the network support arena for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this advanced credential by passing thorough examinations given by Cisco Systems. Most CCIEs work for big enterprises or national Internet service providers (ISPs), and consequently their help is not conveniently available to small businesses.

Progent is among the rare computer service providers that makes sure that CCIEs stay available to support small and mid-size companies. Also, Progent facilitates convenient contact with a Cisco CCIE by telephone so that you can get immediate assistance for urgent system issues that are hurting your business but are not within the scope of your local IT maintenance resources. Progent's CCIE engineers can connect to your environment via state-of-the-art on-line troubleshooting tools in order to provide quick and cost-effective diagnosis and resolution of serious system anomalies.

CCIE certified engineers from Progent can assist your business to architect, setup, and manage a converged information system that can streamline operations, lower costs, and accelerate the path to profitability. By offering Cisco Systems broadband routers experience with Catalyst switches support and Aironet wireless products integration assistance, Progent can greatly increase the strategic value of your integrated network in Hawaii. To learn more information on Progent's support for Cisco infrastructure, see Cisco Systems Network Professional Services.

Microsoft Gold Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-qualified online support professionals can deliver computer system troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your company the assistance of support engineers who can help you with a broad variety of technology support such as Windows Server 2012 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2010 configuration, SharePoint 2010 application development, Lync 2010 implementation and Office Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server 2006 migration, SQL Server 2008 programming and SQL Server 2012 migration, Systems Center Operations Manager monitoring, Project Server planning, and Small Business Server support.

Qualified Network Security Specialists
Progent offers you contact with expert CISM, CISSP and ISSAP security engineers who can deliver a variety of security services that can improve the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac network against internal or external threats or assist your business to recuperate fast from an attack. Security services available from Progent include: extensive security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recuperation from virus and worm assaults; integrating firewalls; establishing safe architectures for off-site and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and implementing continual automated monitoring. To find out more information concerning Progent's security expertise for small companies, go to Progent's Professional Services for System Security.

Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac consultants can support the creative facets of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply professional engineering expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for popular Microsoft applications including CRM, Microsoft Project, Microsoft Word, and Excel. To learn more concerning Progent's expertise, custom programming, and training services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Call Center Outsourcing Options
Progent offers a selection of support programs for Help Desk services that include UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely accessibility of an effective Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can act as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical problems, or be ready in those situations when your other resources are too busy. Progent's Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your existing one, selecting or programming Call Center application software to address the special requirements of your company, or providing temporary personnel to work remotely with your internal Help Desk group to deal with high-demand scenarios like software migrations. To read more information on Progent's Help Desk Call Center support, visit Progent's Call Center Support.

Progent's Remote Support Tools
Progent has deployed a collection of optimized technologies, evolved over more than a decade of field experience, dedicated to allowing the highest quality of service for delivering online engineering help and troubleshooting for small company IT networks. Progent provides secure VPN support for VPN gateways from multiple leading vendors such as Microsoft, Cisco Systems, Netscreen and Checkpoint. Protected VPN online connectivity enables the experts of Progent's online support team to link to your system remotely without violating network security.

Progent's advanced customer support reporting system stores thorough records of all support delivered to Progent's customers. Every active Progent staff consultant has the benefit of the history of services rendered to each customer by any staff member. This database of problems and fixes is organized as a conveniently searchable internal database that allows Progent's online technical experts to share their experiences company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other extensive support databases and to manufacturers' in-house support staff that enable Progent's remote service experts to arrive at the best solutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Network Assistance Expert Immediately
To see how to contact a UNIX/Linux consultant or a Cisco CCIE for urgent online consulting help in Hawaii, call 1-800-993-9400 or visit Expert Remote Computer Help.

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