If your business IT network is in Hawaii you now have quick online contact with a UNIX or CCIE-certified support specialist to help with urgent issues that threaten your IT network. Progent offers the services of one of the most extensive teams of UNIX and CCIE-certified support professionals accessible remotely of any nationwide service organization in the country. The cost is competitive, billing is by the minute, sign-up is quick, and service is world class.

If your Hawaii small business is situated some distance from more populated urban areas such as Honolulu, the availability of UNIX or Cisco CCIE engineers could be limited when there's an urgent situation. This can result in a loss of revenue for your business, upset customers, idle workers, and distracted management. By utilizing Progent, you can get in touch with a qualified consultant ready to offer expertise when you have to have it to get your system operating.

Because Progent charges for phone support per minute, your business owes only for support received. Progent asks for no initialization surcharge. Many online consulting companies have large minimum time requirements or charge for each quarter hour or more. Progent's fine granularity and straightforward pricing policy do away with large bills for speedy solutions.

If your Hawaii company needs immediate online help, learn how to get in touch with Progent's UNIX, Linux, Solaris, Apple Mac OS X, or CCIE experts by going to Progent's urgent remote help, phoning 1-800-993-9400, or sending email to information@progent.com.

Why is Progent's Remote Support Program Special?
Progent's experienced staff of online support professionals possess a broad array of in-depth information technology skills. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with ordinary third-party service firms or with the internal support staff usually available to small companies. Progent has provided online support to clients in every state in the country and has developed the technology and experience to fix problems economically in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco products.

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco Systems credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.

In order to help companies who run networks incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service team can provide the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals who have been awarded recognized security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with particularly tough problems. This accelerates remediation of urgent problems, prevents system unavailability, and reduces technical support bills.

For companies throughout Hawaii, Progent enables virtually instant online communication with UNIX, Linux, Solaris, Apple Mac specialist for emergency help to fix network problems that are affecting your business but are not within the scope of your ordinary IT service organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified network experts can connect to your network using state-of-the-art remote troubleshooting technologies that allow them to perform fast and affordable evaluation and repair of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Hawaii Business
Progent's online professionals can deliver expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based technical service team can help Hawaii small businesses to maintain an extensive array of IT products and technologies that include network infrastructure, email solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X systems, VMware products for server consolidation and centralized management, and transitioning from out-of-date systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online troubleshooting for computers powered by major derivatives of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux products including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who qualify for this prestigious credential by completing intense examinations administered by Cisco Systems. Usually Cisco CCIEs work for large corporations or national ISPs, and as a result their expertise is not readily accessible to small businesses.

Progent is among the few computer service organizations that ensures that CCIEs are available to support small and mid-size companies. Also, Progent offers convenient access to a Cisco CCIE via telephone so that you can benefit from timely assistance for critical system issues that are hurting your productivity but are not within the competence of your ordinary system support group. Progent's CCIE support experts can tie into your system using sophisticated on-line support tools in order to execute quick and affordable diagnosis and repair of serious system anomalies. To find out more information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Professional Support.

Gold Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online service professionals can deliver computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of consulting professionals who can assist your company with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server design, Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server 2006 maintenance, SQL Server 2012 programming and SQL Server 2014 upgrades, Systems Center Operations Manager system monitoring and reporting, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

Qualified System Security Engineers
Progent gives you contact with expert CISM and ISSAP security professionals who can deliver a range of system protection services that can strengthen the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against assaults or help you to recuperate rapidly from an attack. Security services provided Progent include: extensive security audits using utilities such as GFI LANguard, AMAP Application Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; integrating firewalls; establishing safe techniques for remote and mobile connectivity; securing your email infrastructure from viruses, spam and DHA attacks; and offering continual automated monitoring. For additional information concerning Progent's security expertise for small companies, go to Progent's Engineering Services for System Security.

Business Applications Support: Training, Custom Programming, Troubleshooting
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by offering consulting services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and education in special application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for Microsoft business applications such as CRM, MS Project, Word, and Excel. For more on Progent's consulting, customization, and training offerings for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Call Center Outsourcing Options
Progent offers a selection of support programs for Call Center assistance that include UNIX, Linux, Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of an effective Help Desk Call Center but who have relatively small funds and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can act as a main Call Center for your organization, represent an escalation alternative for the most challenging network issues, or be available in overflow instances when your ordinary service providers are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or improving your current one, evaluating or customizing Help Desk Call Center application software to meet the particular needs of your business, or providing supplemental staff to operate remotely in conjunction with your internal Call Center group to handle demanding events such as system upgrades. To read additional information on Progent's Help Desk support, visit Progent's Help Desk Services.

Progent's Online Service Tools
Progent has developed a set of customized tools, refined over more than a decade of use, focused on allowing the highest standard of efficiency for providing online engineering help and troubleshooting for small business information networks. Progent offers secure VPN support for gateways from multiple popular vendors including Microsoft, Cisco Systems, Netscreen and Checkpoint. Secure VPN online connectivity allows the experts of Progent's Technical Response Center to interface to your system remotely without breaching network security.

Progent's powerful service database system includes thorough records for all support provided to Progent's customers. Each active Progent team consultant has the benefit of the specifics of support rendered to each customer by any staff member. This history of problems and fixes is structured as an easily searchable proprietary knowledge base that allows Progent's online support engineers to share their experiences with the whole team to make sure that the value of Progent's support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' in-house support staff that enable Progent's online consulting specialists to come up with the optimal solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Technical Support Expert Now
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency phone-based professional expertise in Hawaii, call 1-800-993-9400 or visit Expert Online Computer Help.

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