If your business information network is in the state of Hawaii you can now get fast phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix urgent problems involving your computer network. Progent retains among the most extensive groups of UNIX and Cisco CCIE support professionals accessible remotely of any nationwide support organization in the U.S. The cost is affordable, charges are per minute, engagement is quick, and support is world class.

In case your Hawaii business is based far from major metropolitan areas such as Honolulu, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited during an emergency. This could mean a loss of productivity for your company, angry customers, unproductive employees, and defocused management. By utilizing Progent's online services, you can get in touch with a certified consultant who can offer help whenever you have to have it to get your information system operating.

Because Progent bills for phone support on a per-minute basis, your business owes just for technical help provided. Progent asks for no service activation fee. Many remote support firms apply large minimum fees or bill for each fifteen minutes or longer. Progent's small granularity and straightforward billing policy eliminate unexpectedly large invoices for quick repairs.

If your Hawaii business requires online assistance for UNIX, Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting professionals possesses a wide array of world-class information technology skills. This enables Progent's remote technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary third-party service organizations or with the in-house support resources usually available to small or mid-size businesses. Progent has developed the tools and skills to repair problems economically in a wide variety of computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE support experts have qualified for major credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, and Design Associate.

In order to assist businesses who run environments featuring a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's online service group can provide the expertise of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent provides phone-based contact with engineers who have been awarded recognized security certifications such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable jobs. This accelerates remediation of serious network problems, avoids system disruption, and minimizes technical support bills.

For businesses throughout Hawaii, Progent allows virtually instant online contact with UNIX, Linux, Solaris, Apple Mac engineer for critical assistance to repair technical problems that are damaging productivity and are not within the experience of your local network service resources. Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE-qualified consultants can connect to your computer environment using the latest remote support technologies in order to perform fast and economical diagnosis and resolution of serious IT problems.

Services Progent's Remote Consulting Specialists Can Offer Your Hawaii Company
Progent network consultants can deliver advanced assistance for an extensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online network service staff can assist Hawaii companies to maintain a comprehensive assortment of information products and technologies such as system infrastructure, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac systems, VMware technologies for processor consolidation and centralized administration, and transitioning from out-of-date applications to modern solutions based on updated versions of UNIX, Linux, Solaris, Mac OS X, or Windows.

Progent's service professionals can provide online troubleshooting for systems powered by leading versions of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network professionals who are awarded this prestigious certification by completing intense examinations administered by Cisco. In most cases CCIEs are hired by large enterprises or nationwide Internet service providers, and consequently their expertise is not readily available to smaller companies.

Cisco authorized consultants from Progent can help your business to architect, configure, and service an integrated business network that can streamline operations, lower expenses, and accelerate time to productivity. By offering Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can dramatically increase the strategic value of your network infrastructure in Hawaii. To find out additional information on Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Services.

Gold Partner for Phone-based Technical Support for Windows
Progent's Microsoft-certified remote service professionals can deliver network repair and consulting support for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your organization the expertise of support professionals who can assist your company with a wide variety of platform practice areas such as Windows Server 2012 R2 integration, Windows Server 2008 support, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Lync implementation and Office Communications Server upgrade, Forefront TMG management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring, Project Server training, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Engineers
Progent offers you contact with expert CISM and ISSAP security engineers who can deliver a variety of system protection services to strengthen the resistance of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or assist your business to revive fast from an assault. Security solutions provided Progent include: in depth security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recuperation from malicious assaults; integrating firewalls; planning safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure against spam and DHA attacks; and implementing round-the-clock automated monitoring. To find out additional information about Progent's security services for small and midsize businesses, visit Progent's Professional Expertise for System Security.

Applications Support: Online Classes, Custom Programming, Integration
Progent's Mac technology experts can promote the creative aspect of Mac computing by providing help services and education in imaging, sound, and video. Progent's consultants can provide help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth engineering expertise and education in specific application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for Microsoft applications including Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To find out more information concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Outsourcing Alternatives
Progent provides several support programs for Call Center services : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for companies who require the timely availability of an effective Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a transparent extension of your existing Help Desk team. Progent can act as a main Help Desk for your business, represent an escalation alternative for the most challenging network problems, or be ready in those instances when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, selecting or programming Help Desk application software to meet the special requirements of your company, or adding supplemental staff to work remotely with your internal Help Desk group to handle demanding scenarios like system upgrades.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to offer your customers fast access to a dependable support team with extensive background in telephone-based support and online troubleshooting for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a major driver of business productivity, and Progent's goal is to fix rather than just record problems. To read more information on Progent's Help Desk Call Center support, refer to Progent's Help Desk Support.

Progent's Remote Service Technologies
Progent's sophisticated customer support reporting software stores thorough records of all service delivered to Progent's clients. Every authorized Progent staff engineer has access to the specifics of support delivered to each customer by any staff engineer. This database of trouble tickets and solutions is structured as an easily retrievable proprietary knowledge base that enables Progent's remote technical experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional extensive support databases and to vendors' internal support staff that enable Progent's online consulting specialists to find the best solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To learn how to ask a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for urgent remote professional expertise in Hawaii, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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