If your company computer network is in the state of Hawaii you now have fast remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified engineer to help with critical problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide support firm in the United States. The cost is reasonable, charges are by the minute, sign-up is immediate, and service is world class.

If your Hawaii company is situated some distance from larger metropolitan neighborhoods including Honolulu, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be limited when you have a crisis. This could mean a loss of income for your business, angry customers, idle employees, and distracted management. By utilizing Progent's remote support, you have access to a qualified professional who can deliver help whenever you require it to get your network running.

Since Progent bills for remote support by the minute, your company is invoiced just for support provided. Progent requires no service activation charge. Many online service firms apply significant minimum payments or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing policy do away with unexpectedly large invoices for fast repairs.

If your Hawaii company requires technical help for UNIX, Linux, Solaris, Mac or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote consulting professionals offers a wide range of world-class computer knowledge. This allows Progent's remote service specialists to resolve the most complex network trouble more quickly than is possible with typical independent support organizations or with the internal IT resources usually available to smaller companies. Progent has refined the technology and experience to repair problems efficiently in a wide variety of network environments that feature combinations of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have been awarded major credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, and Design Professional.

To assist businesses who run networks incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's remote support group makes available the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers phone-based support from professionals who have been awarded major security credentials including CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, when called for, to specialists with sufficient background to deal with unusually tough problems. This accelerates resolutions of serious problems, prevents network downtime, and minimizes technical support bills.

For companies throughout Hawaii, Progent enables fast online contact with UNIX, Linux, Sun Solaris, Mac OS X consultant for critical expertise to repair computer problems that are threatening your business but are not within the experience of your ordinary network service organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified consultants can interface with your computer environment using the latest remote support technologies in order to provide fast and affordable evaluation and resolution of critical IT issues.

Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Hawaii Company
Progent network engineers are qualified to provide expert help for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based technical service staff can assist Hawaii small businesses to maintain a large array of computer products and technologies such as network infrastructure, email support, security expertise for computer systems and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac platforms, virtual server options for server economization and streamlined administration, and migration from dated systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or Windows.

Progent's service professionals can provide online technical help for computers based on popular derivatives of UNIX including: Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this rare credential only after strenuous testing given by Cisco. The vast majority of CCIEs work for big corporations or national Internet service providers, and so their skills are not readily accessible to the general public.

Progent is one of the only IT support firms that ensures that CCIEs stay available to help small and medium sized businesses. Also, Progent offers quick access to a CCIE by phone so your company can benefit from timely support for urgent system issues that are disrupting your productivity but are beyond the comfort zone of your ordinary network support resources. Progent's CCIE engineers can access your network by means of the latest on-line troubleshooting tools in order to provide fast and economical analysis and resolution of serious system anomalies.

CCIE certified experts from Progent can assist your business to plan, configure, and maintain a converged business network that can streamline business processes, reduce expenses, and accelerate time to profitability. By offering Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Cisco Aironet wireless products integration help, Progent can significantly enhance the business value of your information network in Hawaii. To learn more information concerning Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Support.

Gold Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified remote support engineers can provide computer repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of consulting professionals who can help your company with a broad variety of technology expertise such as Windows Server 2012 R2 integration, Windows Server 2008 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Exchange 2010 monitoring and support, SharePoint Server design, Lync 2010 integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server training, SBS Server consulting, and Windows Essentials migration and cloud integration.

Qualified Security Experts
Progent provides you contact with certified CISM and ISSAP security professionals who can deliver a variety of security solutions that can improve the immunity of your UNIX/Linux, Sun Solaris, or Mac OS X environment against attacks or help you to revive rapidly from a breach. Security solutions offered by Progent include: extensive security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; rapid recuperation from virus and worm assaults; integrating firewalls; establishing secure architectures for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering 24x7 network monitoring. To read more on Progent's security expertise for small and midsize companies, see Progent's Professional Expertise for Network Security.

Applications Services: Training, Programming, Integration
Progent's Mac technology consultants can support the creative facets of Mac environments by offering help services and education in imaging, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth consulting expertise and training in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and education for Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To find out more about Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Service and Outsourcing Options
Progent provides three service offerings for Help Desk assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for tough network issues, or be available in those instances when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, selecting or programming Call Center software products to meet the particular requirements of your company, or adding supplemental staff to operate online in conjunction with your in-house Help Desk Call Center resources to handle high-demand scenarios such as software migrations. For additional information concerning Progent's Help Desk support, go to Progent's Help Desk Call Center Support.

Progent's Online Support Technologies
Progent has deployed a set of optimized technologies, refined during more than a decade of field experience, dedicated to allowing the most advanced quality of service for providing remote engineering support and troubleshooting for small and medium-size business information systems. Progent offers secure VPN support for gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite access enables the experts of Progent's remote service group to interface to your environment without breaching system security.

Progent's sophisticated service database system stores thorough documentation of all service delivered to Progent's clients. Every active Progent staff engineer has access to the details of support delivered to each customer by any staff engineer. This history of trouble tickets and solutions is organized as a conveniently retrievable internal knowledge base that permits Progent's online support professionals to communicate their experiences company-wide to ensure that the effectiveness of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support databases as well as to vendors' internal technical personnel that allow Progent's remote consulting specialists to come up with the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for urgent phone-based professional help in Hawaii, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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