If your company information network is in Hawaii you can now get quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to resolve critical problems that threaten your network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible by phone of any independent service firm in the United States. Rates are competitive, charges are by the minute, engagement is quick, and service is world class.

If your Hawaii organization is away from major metropolitan neighborhoods like Honolulu, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic during an urgent situation. This could mean a drop in revenue for your business, angry clients, idle employees, and distracted management. By calling Progent's online services, you have access to a qualified engineer who can provide help whenever you have to have it to get your computer network running.

Because Progent charges for phone service per minute, your company is invoiced exclusively for technical help provided. Progent imposes no startup surcharge. Some online support companies demand substantial minimum time requirements or bill for each fifteen minutes or longer. Progent's small granularity and simple pricing policy eliminate large bills for quick fixes.

If your Hawaii company requires immediate remote help, find out how to get in touch with Progent's UNIX, Linux, Solaris, Mac OS X, or CISCO CCIE engineers by going to Progent's emergency online help, telephoning 1-800-993-9400, or sending email to information@progent.com.

Why is Progent's Remote Support Program Special?
Progent's seasoned team of online consulting professionals haves a broad range of world-class computer knowledge. This allows Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is feasible with typical third-party service organizations or with the in-house support staff usually found in small or mid-size companies. Progent has provided remote support to companies in each state in the country and has refined the tools and experience to fix technical issues efficiently in a wide variety of computer environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products.

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE engineers have qualified for advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of key Cisco Systems certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.

To help businesses who run environments incorporating a combination of UNIX/Linux and Microsoft operating systems, Progent's phone-based service team offers the assistance of engineers with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent provides remote contact with engineers with important security certifications including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if needed, to experts with relevant competence to resolve unusually intractable problems. This accelerates remediation of urgent problems, prevents network disruption, and minimizes maintenance invoices.

For companies anywhere in Hawaii, Progent enables fast online access to UNIX, Linux, Solaris, Mac engineer for urgent expertise to repair computer problems that are damaging business productivity and are beyond the experience of your on-hand IT maintenance resources. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-qualified support professionals can connect to your system using state-of-the-art remote troubleshooting tools that allow them to perform quick and affordable analysis and remediation of serious IT issues.

Troubleshooting Services Progent's Phone-based Support Specialists Can Provide Your Hawaii Company
Progent's online professionals can deliver expert help for a comprehensive set of UNIX, Apple OS X, Cisco Systems, and Windows solutions such as:

Online Expertise for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X phone-based network service staff can help Hawaii companies to maintain a large array of information products and technologies that include network architecture, messaging support, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac platforms, VMware options for server consolidation and streamlined administration, and moving from outdated systems to contemporary environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support experts offer online technical help for systems powered by leading derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or common Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Architecture and Security Solutions
Progent is unmatched in the network support industry for offering fast and economical access to Cisco CCIEs. CCIEs are sought-after networking professionals who qualify for this rare credential by completing thorough examinations administered by Cisco Systems. The vast majority of CCIEs are hired by big corporations or national Internet service providers, and so their help is not readily accessible to small businesses.

Progent is among the rare IT technology consulting firms that ensures that Cisco CCIEs are accessible to support small and medium sized companies. In addition, Progent can provide quick access to a CCIE by telephone so that you can receive timely help for critical system issues that are impacting your productivity but are outside the scope of your usual IT support providers. Progent's CCIE consultants can tie into your system using sophisticated remote troubleshooting technology to perform quick and cost-effective analysis and resolution of serious system trouble.

CCIE and CCNP certified experts from Progent can help your business to architect, implement, and manage a converged network infrastructure that can streamline operations, lower expenses, and speed the path to profitability. By providing Cisco routers expertise with Catalyst switches support and Aironet wireless products integration assistance, Progent can significantly enhance the business value of your information network in Hawaii. To see additional information about Progent's support for Cisco infrastructure, refer to Cisco Systems Technology Engineering Expertise.

Microsoft Gold Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online service experts can provide computer system problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of support professionals who can help you with a wide variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync Server implementation and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, SQL Server 2012 development and SQL Server 2014 upgrades, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows Essentials migration and cloud integration.

Certified Network Security Specialists
Progent gives you contact with certified CISA, CISM, and ISSAP security consultants who offer a range of system protection solutions that can strengthen the defenses of your UNIX/Linux, Solaris, or Apple Mac network against internal or external threats or assist your business to recover quickly from a penetration. Security services available from Progent include: comprehensive security audits using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Metasploit and Nikto; quick recuperation from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile connectivity; securing your messaging system against spam and DHA attacks; and setting up round-the-clock network monitoring. To find out additional information on Progent's security services for small businesses, go to Progent's Consulting Services for Network Security.

Applications Support: Webinar Training, Customization, Problem Solving
Progent's Mac consultants can promote the creative facets of Mac environments by providing consulting services and training in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video post production facility.

Progent's Application Experts Group can supply in-depth consulting expertise and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, MS Office Word, and Microsoft Excel. For more on Progent's expertise, programming, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Alternatives
Progent offers several programs for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple Mac, Cisco Systems and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who need the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Help Desk staff. Progent can act as a primary Help Desk Call Center for your organization, serve as an escalation alternative for tough network problems, or be ready in overflow instances when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or improving your current one, selecting or customizing Help Desk software products to meet the special needs of your company, or providing temporary personnel to work remotely in conjunction with your in-house Help Desk resources to deal with high-demand events such as system upgrades.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Help Desk team of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are ready to offer your customers easy communication with a large support team with extensive background in phone support and online troubleshooting for small business information systems. Progent's focus is on giving the Call Center a respected recognition as a significant contributor to business success, and Progent's charter is to resolve rather than simply document problems. To learn more information on Progent's Help Desk support and outsourcing services, refer to Progent's Call Center Services.

Progent's Remote Service Tools
Progent has deployed a collection of customized technologies, evolved during more than a decade of field experience, focused on enabling the highest standard of service for delivering online technical support and repair for small business information systems. Progent offers safe VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite access allows the consultants of Progent's remote service group to link to your network without violating network security.

Progent's highly evolved service database application stores thorough histories for all support delivered to Progent's clients. Every active Progent team consultant has access to the specifics of support delivered to every customer by any staff engineer. This history of problems and resolutions is organized as a readily accessible internal knowledge base that permits Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' in-house engineering personnel that allow Progent's remote service specialists to come up with the best solutions promptly.

Talk to a UNIX/Linux or Cisco Network Assistance Expert Now
To find out how you can contact a UNIX/Linux engineer or a Cisco CCIE for urgent online engineering support in Hawaii, phone 1-800-993-9400 or go to Expert Online Network Help.

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