If your business computer network is in the state of Hawaii you can depend on fast phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to help with complex issues affecting your computer network. Progent offers the services of one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible by phone of any nationwide service firm in the U.S. Rates are competitive, charges are per minute, engagement is quick, and support is world class.
If your Hawaii small business is based some distance from major urban neighborhoods including Honolulu, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when you have a crisis. This can result in a loss of income for your business, upset clients, unproductive workers, and defocused management. By calling Progent, you can get in touch with a certified consultant who can deliver assistance whenever you need it to keep your network running.
Since Progent charges for remote help on a per-minute basis, your company owes exclusively for support received. Progent asks for no initialization charge. Many remote consulting companies demand substantial minimum fees or charge for every quarter hour or longer. Progent's fine granularity and straightforward billing mechanism eliminate big bills for quick repairs.
If your Hawaii company requires remote help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's experienced team of remote support professionals possesses a broad array of in-depth information technology skills. This allows Progent's remote technical support specialists to resolve the most complex network trouble faster than is feasible with typical third-party support organizations or with the internal IT resources usually found in smaller businesses. Progent has refined the technology and skills to fix technical issues economically in many different network environments that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Professional.
In order to help businesses who operate networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online support team makes available the assistance of support specialists have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers online contact with engineers who have qualified for a variety of security certifications such as Certified Information Security Manager Engineers, CISSP specialists, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows service escalation, when called for, to experts with sufficient competence to deal with unusually intractable problems. This accelerates resolutions of serious network problems, avoids network downtime, and minimizes maintenance invoices.
For companies anywhere in Hawaii, Progent enables virtually instant remote access to a UNIX/Linux, Solaris, macOS or OS X specialist for critical support to fix computer problems that are affecting business productivity and are outside the skill set of your local IT maintenance group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-certified service team can analyze your system using the latest remote support technologies that allow them to perform rapid and economical analysis and repair of critical IT problems.
Services Progent's Phone-based Consulting Experts Can Offer Your Hawaii Business
Progent service specialists are qualified to offer advanced assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions including:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote technical service staff can assist Hawaii companies with an extensive set of information products and technologies that include system architecture, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server options for server economization and centralized management, and moving from older applications to contemporary environments powered by newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's support experts can provide online technical help for systems powered by leading versions of UNIX such as:
macOS and OS X,
SCO UNIX and
Silicon Graphics IRIX or familiar Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who qualify for this prestigious credential by passing strenuous examinations given by Cisco. In most cases Cisco CCIEs are hired by big enterprises or national ISPs, and so their services are not conveniently accessible to small and mid-size businesses.
Progent is among the rare computer service providers that makes sure that Cisco CCIEs stay accessible to support small and medium sized organizations. Also, Progent facilitates convenient contact with a CCIE by phone so your company can get timely help for complex network issues that are disrupting your productivity but are not within the competence of your local IT support resources. Progent's CCIE support experts can tie into your network via the latest remote troubleshooting technology in order to execute fast and cost-effective analysis and repair of serious system anomalies.
CCIE and CCNP authorized engineers from Progent can help you to plan, configure, and support a converged business network that can streamline operations, reduce costs, and speed the path to positive ROI. By offering Cisco routers experience with Cisco Catalyst switches support and Cisco wireless technology configuration help, Progent can significantly enhance the business value of your information system in Hawaii. To learn additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Consulting Expertise.
Microsoft Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote service professionals can deliver computer system problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can assist you with a wide variety of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Exchange Server 2010 management,
SharePoint 2013 application development,
Skype for Business Server integration support and Microsoft Lync maintenance, Microsoft Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Qualified Security Specialists
Progent offers you the services of qualified CISA, CISM, and ISSAP security consultants who offer a variety of security services that can enhance the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or help you to recuperate promptly from an assault. Security services offered by Progent include: comprehensive security evaluation using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile access; securing your messaging system against spam and directory harvest attacks; and setting up continual network monitoring. To learn more information on Progent's security services for small and medium-size companies, see Progent's Professional Support for Network Security.
Business Applications Support: Webinar Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac environments by providing help services and training in graphics, audio, and video. Progent's consultants offer help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting expertise and training in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft applications including Microsoft CRM, MS Project, MS Office Word, and Excel. To find out more information on Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Alternatives
Progent provides a selection of programs for Help Desk services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed primarily for companies who need the immediate accessibility of an effective Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can act as a primary Help Desk for your business, represent an escalation resource for the most challenging network issues, or be available in overflow situations when your other service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or customizing Help Desk Call Center software products to meet the particular requirements of your business, or providing supplemental personnel to work online with your internal Call Center group to handle demanding events like system upgrades. To learn additional information about Progent's Call Center outsourcing, visit Progent's Help Desk Services.
Progent's Online Technical Support Tools
Progent has developed a collection of customized tools, evolved during years of field experience, dedicated to promoting the highest standard of service for providing remote technical help and repair for small and midsize business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online connectivity permits the engineers of Progent's remote service group to link to your environment remotely without breaching network security.
Progent's powerful customer support reporting software includes thorough histories for all support provided to Progent's clients. Every active Progent team engineer has access to the details of support delivered to every client by any staff engineer. This archive of problems and resolutions is structured as an easily accessible proprietary database that permits Progent's remote technical professionals to share their experiences company-wide to ensure that the value of Progent's technical support grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft permit access to other extensive technical support knowledge bases and to manufacturers' in-house technical personnel that enable Progent's online service specialists to arrive at the best resolutions promptly.
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Immediately
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent remote consulting assistance in Hawaii, phone 1-800-993-9400 or go to Urgent Online Network Help.