If your company information network is in the state of Hawaii you can now get quick online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to assist with urgent problems that threaten your IT network. Progent retains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any nationwide service organization in the U.S. Rates are competitive, charges are by the minute, sign-up is quick, and support is unbeatable.
If your Hawaii business is based away from larger metropolitan areas like Honolulu, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic during an emergency. This could mean a loss of revenue for your company, angry customers, idle workers, and defocused executives. By contacting Progent, you have access to a certified professional ready to provide expertise when you require it to get your system running.
Because Progent charges for telephone-based service per minute, your company owes only for technical help delivered. Progent requires no startup charge. Some remote support companies demand substantial minimum fees or charge for each quarter hour or longer. Progent's by-the-minute granularity and simple billing policy eliminate big invoices for fast repairs.
If your Hawaii company needs technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, call 866-776-4368, or see Contact Progent.
Why is Progent's Online Support Program Unique?
Progent's seasoned staff of remote consulting engineers has a broad range of world-class computer knowledge. This enables Progent's online service experts to resolve the most complex network trouble faster than is feasible with typical third-party support firms or with the internal support staff usually available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)
Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also have a number of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
To assist businesses that operate environments based on a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online service group offers the assistance of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide advanced security expertise, Progent offers remote support from professionals who have been awarded important security certifications such as CISM consultants, CISSP specialists, and ISSAP consultants. The range of Progent's expertise coupled with Progent's group approach to repairing technical problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to deal with unusually tough jobs. This accelerates remediation of emergency problems, prevents system disruption, and minimizes maintenance bills.
For businesses anywhere in Hawaii, Progent allows virtually instant remote communication with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical assistance to repair network problems that are threatening business productivity and are beyond the skill set of your local IT maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified engineers can connect to your network via state-of-the-art remote troubleshooting technologies in order to deliver fast and efficient diagnosis and remediation of critical network problems.
Services Progent's Online Consulting Experts Can Offer Your Hawaii Company
Progent service specialists are qualified to provide expert assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based network service staff can help Hawaii companies with an extensive assortment of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware technologies for processor economization and streamlined management, and moving from older systems to modern solutions powered by newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support experts can provide remote technical help for systems powered by leading versions of the UNIX operating system such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who are awarded this prestigious certification only after intense testing administered by Cisco. Usually Cisco CCIEs work for large enterprises or national Internet service providers (ISPs), and consequently their skills are not conveniently available to smaller companies.
Progent is among the rare IT support providers that ensures that CCIEs are accessible to support small and mid-size businesses. Also, Progent offers quick access to a Cisco CCIE via telephone so you can receive immediate support for urgent network problems that are disrupting your business but are not within the competence of your local system support personnel. Progent's CCIE support experts can access your system by means of sophisticated remote troubleshooting tools to perform fast and cost-effective diagnosis and resolution of critical network trouble. To see more concerning Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Remote Expertise for Microsoft Windows
Progent's Microsoft-qualified online service professionals can provide computer repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support professionals who can help your company with a wide range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration,
Exchange Server 2010 management,
SharePoint Server design,
Skype for Business planning and deployment consulting and Lync Server maintenance, Forefront Threat Management Gateway management and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server planning,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Certified Security Professionals
Progent provides you access to expert CISM, CISSP and ISSAP security engineers who can deliver a variety of security services that can enhance the defenses of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist you to recover fast from an attack. Security solutions offered by Progent include: in depth security analysis using technologies such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds and Netcat; efficient recovery from malicious attacks; setting up firewalls; establishing safe architectures for remote and mobile connectivity; securing your messaging system from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring. For more about Progent's security services for small and medium-size companies, see Progent's Professional Services for Network Security.
Business Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's consultants can provide help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Group can supply professional engineering support and education in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom development, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Word, and Excel. For additional information about Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.
Help Desk Outsourcing Alternatives
Progent provides a selection of service offerings for Call Center assistance : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk resources. Progent can act as a primary Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk Call Center software products to address the special requirements of your company, or providing temporary staff to work remotely with your in-house Help Desk group during demanding scenarios such as software migrations. To learn more about Progent's Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Support.
Progent's Remote Service Tools
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
Progent's highly evolved service database system includes thorough histories for all service provided to Progent's customers. Every active Progent team consultant has access to the history of services rendered to each customer by any team member. This database of problems and fixes is structured as a conveniently retrievable proprietary database that enables Progent's remote support experts to communicate their knowledge with the whole team to ensure that the value of Progent's support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional vast support knowledge bases and to manufacturers' in-house technical personnel that allow Progent's remote consulting specialists to find the optimal solutions promptly.
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent phone-based engineering help in Hawaii, call 1-800-993-9400 or visit Urgent Online Network Help.