If your company computer network is in Hawaii you now have quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to fix complex issues involving your network. Progent offers the services of among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available by phone of any independent support firm in the U.S. Rates are reasonable, billing is per minute, sign-up is fast, and support is unbeatable.

If your Hawaii small business is situated some distance from larger urban areas such as Honolulu, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have an emergency. This can cause a drop in income for your company, angry clients, unproductive workers, and defocused executives. By utilizing Progent's remote support, you have access to a qualified engineer ready to deliver help when you have to have it to keep your information system on line.

Since Progent bills for online support on a per-minute basis, your business is invoiced exclusively for technical help provided. Progent requires no service activation fee. Some online consulting companies apply substantial minimum fees or bill for each quarter hour or more. Progent's by-the-minute granularity and simple pricing mechanism eliminate big bills for fast fixes.

If your Hawaii business needs immediate online help, find out how to get in touch with Progent's UNIX/Linux, Sun Solaris, Mac OS X, or CCIE consultants by visiting Progent's emergency remote support, telephoning 1-800-993-9400, or e-mailing information@progent.com.

What Makes Progent's Remote Support Program Special?
Progent's seasoned staff of remote consulting engineers offer a broad array of in-depth information technology knowledge. This allows Progent's remote service experts to resolve the most complex network trouble faster than is feasible with ordinary independent support organizations or with the internal support resources usually available to small or mid-size businesses. Progent has delivered online services to clients in every state in the U.S. and has refined the technology and skills to fix problems economically in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco technologies.

Progent's UNIX, Linux, Solaris, Mac OS X, and CISCO CCIE consultants have qualified for major credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service experts also have a number of key Cisco Systems credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Professional.

In order to help companies that maintain networks powered by a combination of UNIX/Linux and Microsoft operating systems, Progent's remote service team makes available the assistance of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote support from professionals who hold important security certifications such as CISM Engineers, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows trouble ticket escalation, when called for, to specialists with sufficient background to resolve unusually tough jobs. This accelerates remediation of emergency network problems, avoids network disruption, and minimizes maintenance invoices.

For organizations anywhere in Hawaii, Progent enables virtually instant online access to UNIX/Linux, Sun Solaris, Apple Mac consultant for critical support to repair computer issues that are impacting business productivity but are not within the experience of your ordinary network support group. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-certified network experts can analyze your network by means of the latest remote troubleshooting technologies that allow them to deliver quick and economical analysis and resolution of serious IT issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Hawaii Business
Progent's network consultants are qualified to provide expert help for an extensive array of UNIX/Linux, Apple, Cisco Systems, and Windows products and technologies including:

Online Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X online technical support team can assist Hawaii companies with a comprehensive set of information products and technologies such as network infrastructure, email solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac systems, virtual server options for server consolidation and streamlined management, and moving from dated applications to current environments powered by newer versions of UNIX, Linux, Solaris, Apple Mac, or MS Windows.

Progent's support professionals offer remote troubleshooting for systems powered by leading versions of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the IT consulting industry for providing immediate and economical access to Cisco CCIEs. CCIEs are elite network professionals who are awarded this advanced certification by completing strenuous testing administered by Cisco. In most cases CCIEs are employed by large enterprises or nationwide ISPs, and so their help is not readily accessible to small businesses.

Progent is among the only network consulting providers that makes sure that Cisco CCIEs stay available to help small and mid-size companies. In addition, Progent can provide convenient communication with a CCIE by telephone so you can receive timely assistance for complex network issues that are hurting your productivity but are outside the scope of your usual IT support resources. Progent's CCIE engineers can connect to your network using sophisticated remote troubleshooting tools in order to execute quick and economical diagnosis and remediation of serious system trouble. To learn more about Progent's expertise in Cisco Systems infrastructure, see Cisco Systems Network Consulting Expertise.

Microsoft Gold Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online support engineers offer computer problem solving and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of support professionals who can assist you with a broad variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Exchange 2013 deployment, Microsoft Exchange 2010 maintenance, SharePoint Server 2010 application development, Lync implementation and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, SQL Server 2008 development and Microsoft SQL Server 2012 upgrades, Systems Center Operations Manager reporting, Project Server planning, and SBS Server 2011 support.

Certified System Security Consultants
Progent provides you the services of qualified CISM, CISSP and ISSAP security consultants who offer a variety of system protection solutions to strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple Mac OS X environment against attacks or help your business to recuperate quickly from a penetration. Security solutions provided Progent include: extensive security evaluation using tools such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; rapid recuperation from malicious attacks; setting up firewalls; establishing safe techniques for off-site and mobile access; securing your messaging system from viruses, spam and DHA attacks; and setting up continual automated monitoring. To learn additional information about Progent's security services for small companies, go to Progent's Engineering Services for Network Security.

Applications Support: Training, Custom Programming, Troubleshooting
Progent's Apple Mac consultants can support the creative facets of Macintosh computing by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals offer help in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production facility.

Progent's Application Experts Team offers in-depth engineering expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, MS Office Word, and MS Office Excel. To read more information concerning Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Outsourcing Alternatives
Progent offers a selection of support programs for Help Desk services : UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the immediate availability of an effective Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center resources. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for tough network issues, or be ready in overflow instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or improving your existing one, selecting or customizing Help Desk Call Center software products to meet the special needs of your company, or providing supplemental personnel to operate online with your internal Help Desk Call Center group to deal with demanding events such as software migrations. For more information on Progent's Help Desk Call Center service and outsourcing, visit Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent has deployed a set of customized tools, evolved during years of use, focused on enabling the most advanced standard of efficiency for delivering online technical help and repair for small business information systems. Progent provides safe VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access enables the experts of Progent's Technical Response Center to interface to your network remotely without violating network security.

Progent's powerful customer support database software includes thorough documentation for all support provided to Progent's clients. Each authorized Progent team consultant has access to the history of support rendered to each customer by any team engineer. This archive of trouble tickets and resolutions is organized as a conveniently searchable proprietary database that permits Progent's remote technical engineers to share their experiences with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's partnerships with key industry leaders such as Cisco Systems and Microsoft make available additional extensive support knowledge bases and to vendors' in-house support personnel that enable Progent's remote service experts to come up with the best resolutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
To see how to get in touch with a UNIX/Linux engineer or a Cisco CCIE for emergency remote professional expertise in Hawaii, phone 1-800-993-9400 or go to Urgent Remote Computer Help.

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