If your company computer network is in Hawaii you can have quick online access to a UNIX or CCIE-certified consultant to resolve the toughest issues that threaten your computer network. Progent retains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the country. Rates are reasonable, charges are by the minute, engagement is immediate, and support is world class.

In case your Hawaii network is outside of major urban neighborhoods like Honolulu, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be problematic when there's a crisis. This could mean a loss of productivity for your business, angry clients, idle employees, and defocused management. By contacting Progent, you have access to a qualified consultant ready to offer expertise whenever you have to have it to keep your information system on line.

Since Progent bills for online service per minute, your business pays just for support provided. Progent asks for no service activation surcharge. Many remote support companies have significant minimum fees or bill for each fifteen minutes or more. Progent's fine granularity and simple pricing mechanism avoid big bills for quick repairs.

If your Hawaii company requires urgent technical assistance, learn how to get in touch with Progent's UNIX, Linux, Solaris, Apple Mac, or CISCO CCIE engineers by going to Progent's urgent remote help, phoning 1-800-993-9400, or sending email to information@progent.com.

Why is Progent's Remote Support Services Unique?
Progent's seasoned team of online support engineers offer a wide array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble more quickly than is possible with typical third-party service organizations or with the internal IT resources usually found in small businesses. Progent has provided remote support to companies in every state in the U.S. and has refined the technology and skills to repair technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac, Microsoft Windows, and Cisco technologies.

Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE support experts have earned professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

To help companies that run networks featuring a mix of UNIX/Linux and Microsoft operating systems, Progent's remote support group makes available the expertise of support specialists have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides phone-based support from professionals who hold the industry's top security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's group approach to fixing technical problems streamlines service escalation, when called for, to experts with relevant competence to resolve unusually tough jobs. This accelerates remediation of urgent problems, avoids network disruption, and reduces technical support bills.

For companies in the state of Hawaii, Progent enables virtually instant online access to UNIX, Linux, Solaris, Apple Mac specialist for urgent support to repair network problems that are impacting your business but are beyond the skill set of your on-hand network service resources. Progent's UNIX, Linux, Solaris, Mac, and CCIE-certified consultants can interface with your network by means of advanced remote troubleshooting utilities in order to deliver rapid and affordable diagnosis and repair of serious network problems.

Troubleshooting Services Progent's Online Support Specialists Can Offer Your Hawaii Company
Progent network engineers can provide advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies including:

Online Support Services for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based computer service staff can help Hawaii small businesses with a broad assortment of IT products and technologies including network infrastructure, messaging solutions, security expertise for networks and company operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware technologies for processor consolidation and centralized administration, and moving from out-of-date systems to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support experts offer remote troubleshooting for computers powered by popular variants of the UNIX operating system such as: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Infrastructure and Security Solutions
Progent leads the network support arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this rare credential by passing intense testing supervised by Cisco. Most CCIEs work for large enterprises or nationwide ISPs, and consequently their expertise is not conveniently available to the general public.

CCIE and CCNP qualified experts from Progent can assist you to plan, implement, and service an integrated information system that can simplify business processes, reduce costs, and accelerate the path to profitability. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Aironet wireless products integration assistance, Progent can significantly increase the strategic value of your information network in Hawaii. To learn more information about Progent's expertise in Cisco Systems infrastructure, refer to Cisco Network Consulting Support.

Microsoft Gold Partner for Online Expertise for Windows
Progent's Microsoft-qualified online support engineers can provide computer system troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting engineers who can assist you with a wide range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2013 migration, Microsoft Exchange Server 2010 management, SharePoint 2013 application development, Lync 2010 implementation and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2012 programming and SQL Server 2014 upgrades, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server 2010 planning, SBS Server support, and Windows Essentials migration and cloud integration.

Qualified Security Professionals
Progent gives you the services of qualified CISM and ISSAP security engineers who can deliver a variety of security services to enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac environment against assaults or assist you to recover fast from a breach. Security solutions provided Progent include: extensive security audits using utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure against spam and DHA attacks; and offering 24x7 automated monitoring. For more on Progent's security support for small companies, go to Progent's Professional Services for System Security.

Applications Support: Training, Custom Development, Troubleshooting
Progent's Mac experts can promote the creative facets of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers professional consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications such as CRM, Microsoft Office Project, Microsoft Word, and Microsoft Excel. To find out more on Progent's expertise, programming, and education services for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Help Desk Call Center Support Options
Progent offers several support programs for Help Desk Call Center assistance : UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed mainly for companies who require the immediate availability of a professional Help Desk but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can operate as a main Help Desk for your business, represent an escalation alternative for the most challenging technical issues, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, selecting or customizing Call Center application software to address the particular requirements of your business, or providing temporary personnel to work online with your internal Help Desk group during demanding events such as system upgrades. To find out additional information concerning Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Support.

Progent's Online Support Tools
Progent has developed a set of optimized tools, refined over many years of field experience, focused on allowing the most advanced quality of service for delivering online technical support and troubleshooting for small business information networks. Progent offers secure Virtual Private Network support for gateways from a variety of popular companies such as Microsoft, Cisco Systems, Sonicwall and Watchguard. Protected VPN remote connectivity allows the consultants of Progent's online support team to connect to your system remotely without breaching network security.

Progent's powerful customer support database application stores extensive histories for all service provided to Progent's clients. Every authorized Progent team engineer has the benefit of the details of services provided to each customer by any team engineer. This database of problems and fixes is structured as a conveniently retrievable proprietary database that permits Progent's online support experts to communicate their experiences with the whole team to ensure that the value of Progent's support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other extensive support knowledge bases as well as to vendors' in-house support staff that enable Progent's remote service experts to find the best resolutions promptly.

Contact a UNIX/Linux or Cisco Systems Technical Assistance Expert Now
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for urgent online professional support in Hawaii, call 1-800-993-9400 or go to Expert Remote Network Help.

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