If your business IT network is in Hawaii you now have quick online contact with a UNIX or CCIE-certified support specialist to help with urgent issues that threaten your IT network. Progent offers the services of one of the most extensive teams of UNIX and CCIE-certified support professionals accessible remotely of any nationwide service organization in the country. The cost is competitive, billing is by the minute, sign-up is quick, and service is world class.

If your Hawaii small business is situated some distance from more populated urban areas such as Honolulu, the availability of UNIX or Cisco CCIE engineers could be limited when there's an urgent situation. This can result in a loss of revenue for your business, upset customers, idle workers, and distracted management. By utilizing Progent, you can get in touch with a qualified consultant ready to offer expertise when you have to have it to get your system operating.

Because Progent charges for phone support per minute, your business owes only for support received. Progent asks for no initialization surcharge. Many online consulting companies have large minimum time requirements or charge for each quarter hour or more. Progent's fine granularity and straightforward pricing policy do away with large bills for speedy solutions.

If your Hawaii company needs immediate online help, learn how to get in touch with Progent's UNIX, Linux, Solaris, Apple Mac OS X, or CCIE experts by going to Progent's urgent remote help, phoning 1-800-993-9400, or sending email to information@progent.com.

Why is Progent's Remote Support Program Special?
Progent's experienced staff of online support professionals possess a broad array of in-depth information technology skills. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems faster than is feasible with ordinary third-party service firms or with the internal support staff usually available to small companies. Progent has provided online support to clients in every state in the country and has developed the technology and experience to fix problems economically in many different network environments that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft Windows, and Cisco products.

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CISCO CCIE engineers have qualified for professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco Systems credentials including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional (CCVP), and Design Professional.

In order to help companies who run networks incorporating a mix of UNIX/Linux and Microsoft Windows technology, Progent's online service team can provide the expertise of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based support from professionals who have been awarded recognized security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties allows service escalation, if appropriate, to experts with relevant competence to deal with particularly tough problems. This accelerates remediation of urgent problems, prevents system unavailability, and reduces technical support bills.

For companies throughout Hawaii, Progent enables virtually instant online communication with UNIX, Linux, Solaris, Apple Mac specialist for emergency help to fix network problems that are affecting your business but are not within the scope of your ordinary IT service organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified network experts can connect to your network using state-of-the-art remote troubleshooting technologies that allow them to perform fast and affordable evaluation and repair of serious computer problems.

Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Hawaii Business
Progent's online professionals can deliver expert support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based technical service team can help Hawaii small businesses to maintain an extensive array of IT products and technologies that include network infrastructure, email solutions, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X systems, VMware products for server consolidation and centralized management, and transitioning from out-of-date systems to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's service professionals can provide online troubleshooting for computers powered by major derivatives of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux products including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking engineers who qualify for this prestigious credential by completing intense examinations administered by Cisco Systems. Usually Cisco CCIEs work for large corporations or national ISPs, and as a result their expertise is not readily accessible to small businesses.

Progent is among the few computer service organizations that ensures that CCIEs are available to support small and mid-size companies. Also, Progent offers convenient access to a Cisco CCIE via telephone so that you can benefit from timely assistance for critical system issues that are hurting your productivity but are not within the competence of your ordinary system support group. Progent's CCIE support experts can tie into your system using sophisticated on-line support tools in order to execute quick and affordable diagnosis and repair of serious system anomalies. To find out more information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Professional Support.

Gold Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online service professionals can deliver computer system troubleshooting and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your business the assistance of consulting professionals who can assist your company with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 management, SharePoint Server design, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Office Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2012 programming and SQL Server 2014 upgrades, Systems Center Operations Manager (SCOM) system monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Consultants
Progent provides you the services of accredited CISA, CISM, and ISSAP security consultants who offer a range of system protection solutions to bolster the immunity of your UNIX/Linux, Solaris, or Mac OS X environment against attacks or assist your business to revive promptly from a breach. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Nikto; efficient recovery from malicious assaults; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; securing your messaging infrastructure against viruses, spam and DHA attacks; and setting up continual proactive monitoring. To read additional information about Progent's security services for small businesses, see Progent's Consulting Services for Network Security.

Business Applications Support: Training, Custom Development, Integration
Progent's Apple Mac consultants can support the creative aspect of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers professional consulting expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Microsoft Excel. To learn additional information about Progent's expertise, custom development, and education services for UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Call Center Outsourcing Options
Progent provides three programs for Help Desk assistance that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who require the immediate accessibility of a professional Help Desk but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your existing Call Center team. Progent can act as a main Help Desk for your organization, represent an escalation resource for tough technical issues, or be available in those instances when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or customizing Call Center software products to meet the particular requirements of your business, or adding supplemental staff to operate remotely in conjunction with your in-house Help Desk group to handle high-demand scenarios like software migrations. For more information about Progent's Help Desk support, go to Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent has deployed a set of customized tools, refined during years of use, focused on enabling the most advanced standard of service for providing online technical support and troubleshooting for small company IT systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite connectivity allows the consultants of Progent's Technical Response Center to connect to your network without breaching system security.

Progent's sophisticated customer support reporting system includes comprehensive records for all support provided to Progent's clients. Every authorized Progent staff engineer has the benefit of the details of services rendered to every client by any team engineer. This history of problems and solutions is structured as an easily accessible proprietary database that allows Progent's online support experts to share their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows daily. Progent's partnerships with key vendors including Cisco Systems and Microsoft permit access to other vast support knowledge bases and to vendors' in-house technical staff that allow Progent's remote consulting experts to come up with the best resolutions quickly.

Talk to a UNIX/Linux or Cisco Network Assistance Expert Immediately
To find out how to ask a UNIX/Linux engineer or a Cisco certified CCIE for urgent phone-based consulting expertise in Hawaii, phone 1-800-993-9400 or go to Urgent Remote Computer Help.

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