If your business information network is in Hawaii you can have quick online access to a UNIX or Cisco CCIE professional to assist with the toughest issues affecting your IT network. Progent offers the services of among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible by phone of any independent support organization in the U.S. Rates are competitive, billing is by the minute, engagement is immediate, and support is unbeatable.

In case your Hawaii network is based outside of major urban areas like Honolulu, help from UNIX or CCIE-certified experts could be problematic during a crisis. This can cause a loss of revenue for your company, angry clients, idle employees, and distracted management. By calling Progent's online services, you have access to a qualified professional who can provide help whenever you need it to get your information system running.

Because Progent charges for remote service per minute, your business owes just for support provided. Progent imposes no startup fee. Some remote consulting organizations demand significant minimum time requirements or bill for every fifteen minutes or more. Progent's fine granularity and simple pricing model do away with big invoices for quick solutions.

If your Hawaii business needs technical support for UNIX/Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's online support, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting professionals possesses a broad array of world-class computer knowledge. This allows Progent's remote service experts to deal successfully with the most complex technical problems more quickly than is possible with typical third-party service organizations or with the internal support staff commonly available to smaller businesses. Progent has developed the technology and skills to fix technical issues efficiently in many different network configurations that incorporate mixtures of UNIX/Linux, Solaris, Mac, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE service specialists have earned professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, and Design Associate.

In order to assist businesses who maintain networks featuring a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service group makes available the services of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security consulting, Progent provides online contact with professionals who have been awarded the industry's top security credentials such as Certified Information Security Manager consultants, CISSP experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's team-oriented approach to repairing technical difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly tough problems. This accelerates resolutions of urgent network problems, avoids system downtime, and reduces technical support invoices.

For businesses throughout Hawaii, Progent offers fast online communication with UNIX, Linux, Sun Solaris, Mac OS X specialist for critical support to troubleshoot technical problems that are impacting business productivity and are not within the skill set of your ordinary network maintenance organization. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified support professionals can analyze your system via advanced remote support tools that allow them to perform fast and efficient analysis and remediation of critical IT issues.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Hawaii Business
Progent's service specialists are qualified to provide advanced assistance for an extensive array of UNIX/Linux, Apple, Cisco, and Microsoft solutions including:

Online Support Services for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac phone-based computer support staff can help Hawaii companies with a comprehensive assortment of computer products and technologies including system infrastructure, email support, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac systems, VMware technologies for server consolidation and streamlined management, and moving from dated applications to modern solutions based on newer versions of UNIX, Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's service experts can provide online technical help for computers based on leading derivatives of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite network consultants who qualify for this prestigious certification by completing strenuous examinations given by Cisco. Usually Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their skills are not conveniently accessible to the general public.

Cisco authorized consultants from Progent can help your business to architect, setup, and maintain a converged business network that can streamline operations, lower expenses, and speed the path to positive ROI. By combining Cisco integrated services routers expertise with Catalyst switches support and Aironet wireless technology configuration assistance, Progent can greatly increase the strategic value of your information network in Hawaii. To learn more concerning Progent's expertise in Cisco infrastructure, visit Cisco Network Professional Services.

Microsoft Gold Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote support professionals can provide computer system repair and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of consulting professionals who can assist your company with a broad range of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange 2010 management, SharePoint Server development, Lync 2010 integration and Microsoft Communications Server upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows Essentials cloud integration.

Certified Security Engineers
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who offer a variety of security solutions that can enhance the immunity of your UNIX/Linux, Solaris, or Apple Mac OS X network against attacks or help your business to recover quickly from a breach. Security solutions provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; efficient recovery from malicious attacks; integrating firewalls; planning secure techniques for off-site and mobile access; protecting your messaging system against viruses, spam and directory harvest attacks; and setting up 24x7 automated monitoring. To learn more information on Progent's security expertise for small and medium-size companies, visit Progent's Consulting Services for System Security.

Business Applications Support: Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by offering consulting services and training in graphics, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply in-depth consulting support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and education for familiar Microsoft applications including CRM, MS Project, Word, and Excel. For more on Progent's consulting, customization, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Business Application Experts Group.

Call Center Service and Outsourcing Options
Progent offers a selection of service offerings for Help Desk Call Center services including UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Help Desk but who have limited funds and internal support resources. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk team. Progent can act as a primary Help Desk Call Center for your business, serve as an escalation alternative for tough technical issues, or be available in overflow instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in building an effective new Call Center or enhancing your existing one, evaluating or customizing Call Center software products to address the particular needs of your company, or adding temporary staff to operate remotely with your in-house Help Desk resources to handle demanding scenarios such as system upgrades. To learn more concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Call Center Support.

Progent's Remote Service Tools
Progent has deployed a collection of optimized tools, refined during many years of use, focused on promoting the highest standard of service for providing online technical support and troubleshooting for small and medium-size business information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access permits the consultants of Progent's online support team to connect to your network without compromising network security.

Progent's powerful service reporting system keeps comprehensive records of all support provided to Progent's customers. Each active Progent staff consultant has access to the history of services delivered to each customer by any staff member. This archive of trouble tickets and solutions is organized as an easily searchable internal database that permits Progent's remote technical experts to share their experiences with the whole team to ensure that the value of Progent's support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's remote service experts to find the optimal resolutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Specialist Now
To see how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for urgent remote professional help in Hawaii, call 1-800-993-9400 or visit Expert Online Computer Support.

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