If your company computer network is in the state of Hawaii you now have quick phone-based contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to resolve the toughest problems involving your computer network. Progent retains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants accessible remotely of any nationwide support firm in the country. Rates are affordable, charges are by the minute, sign-up is fast, and service is world class.
If your Hawaii office is far from more populated urban areas such as Honolulu, support from UNIX or Cisco CCIE engineers may be problematic when you have an emergency. This can cause lost revenue for your business, angry customers, idle workers, and distracted management. By contacting Progent's online services, you can get in touch with a Premier professional who can deliver help whenever you have to have it to keep your network operating.
Because Progent charges for phone support on a per-minute basis, your business pays just for support provided. Progent imposes no initialization charge. Some remote service firms apply significant minimum payments or bill for every quarter hour or longer. Progent's fine granularity and simple pricing model do away with unexpectedly large bills for quick fixes.
If your Hawaii company needs online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote consulting professionals offers a broad array of in-depth information technology skills. This enables Progent's remote technical support specialists to resolve the most complex network trouble faster than is possible with typical third-party support organizations or with the internal IT resources usually available to small or mid-size businesses. Progent has refined the tools and experience to repair problems efficiently in many different network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have earned professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, and Design Professional.
In order to assist businesses who maintain networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the help of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers phone-based support from engineers who have qualified for a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing network problems streamlines trouble ticket escalation, if needed, to specialists with relevant competence to resolve unusually intractable support calls. This speeds up remediation of serious problems, prevents system disruption, and reduces technical support invoices.
For companies anywhere in Hawaii, Progent offers virtually instant online contact with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for urgent support to troubleshoot information system problems that are hurting productivity but are beyond the experience of your local computer maintenance organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier engineers can interface with your computer environment by means of state-of-the-art remote troubleshooting technologies in order to deliver rapid and economical analysis and remediation of critical computer issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Offer Your Hawaii Business
Progent's online professionals are qualified to provide advanced support for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based computer support staff can help Hawaii companies to maintain an extensive array of information products and technologies such as network architecture, email support, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X platforms, virtual server options for server economization and centralized administration, and transitioning from out-of-date systems to modern environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide online technical help for systems powered by leading derivatives of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for providing fast and affordable communication with Cisco CCIEs. CCIEs are elite network consultants who earn this advanced credential only after strenuous testing given by Cisco. Most Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and consequently their expertise is not conveniently accessible to the general public.
Progent is one of the rare IT technology support organizations that ensures that Cisco CCIEs stay accessible to help small and mid-size businesses. In addition, Progent offers fast contact with a Cisco CCIE by phone so you can benefit from immediate assistance for complex network problems that are disrupting your business but are not within the experience of your ordinary network maintenance personnel. Progent's CCIE consultants can connect to your network by means of the latest remote troubleshooting technology in order to perform rapid and economical diagnosis and resolution of serious system anomalies. For more about Progent's services for Cisco network appliances, refer to Cisco Technology Engineering Support.
Microsoft Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support engineers offer computer system problem solving and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can assist you with a wide variety of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2013 design,
Microsoft Skype for Business planning and deployment consulting and Lync Server 2010 maintenance, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server planning,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Professionals
Progent offers you the services of certified CISM, CISSP and ISSAP security professionals who offer a variety of security solutions to strengthen the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or help you to recover fast from an attack. Security solutions available from Progent include: in depth security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; establishing secure techniques for remote and mobile access; protecting your email infrastructure against viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring. To find out additional information about Progent's security expertise for small and midsize businesses, see Progent's Professional Expertise for System Security.
Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can promote the creative facets of Macintosh environments by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft business applications including CRM, Microsoft Project, MS Office Word, and MS Office Excel. To find out more concerning Progent's expertise, customization, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Call Center Support Options
Progent offers three programs for Call Center assistance that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the immediate availability of a professional Call Center but who have relatively small funds and internal support resources. Progentís Virtual Help Desk is a transparent extension of your existing Helpdesk resources. Progent can operate as a main Call Center for your business, serve as an escalation resource for tough network problems, or be available in those instances when your other resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Call Center or enhancing your current one, selecting or customizing Help Desk Call Center software products to address the particular requirements of your company, or providing temporary personnel to operate online in conjunction with your in-house Call Center resources to deal with high-demand scenarios such as system upgrades. For more information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has developed an arsenal of customized tools, refined over more than a decade of field experience, focused on promoting the most advanced standard of service for providing remote engineering support and repair for small and medium-size company IT networks. Progent provides safe Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN offsite connectivity enables the engineers of Progent's remote service group to connect to your system remotely without violating network security.
Progent's highly evolved service database software keeps thorough documentation for all support delivered to Progent's customers. Every authorized Progent staff consultant has access to the details of services delivered to every client by any staff engineer. This database of problems and resolutions is organized as an easily retrievable proprietary database that enables Progent's online support experts to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal support personnel that enable Progent's online consulting experts to come up with the optimal solutions quickly.
Talk to a UNIX/Linux or Cisco Network Support Specialist Immediately
To find out how to ask a UNIX/Linux engineer or a Certified CCIE for emergency phone-based professional help in Hawaii, call 1-800-993-9400 or go to Expert Online Network Help.