If your business IT network is in the state of Hawaii you can have quick phone-based technical support from a UNIX or Cisco CCIE support specialist to assist with the toughest issues affecting your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available online of any independent service organization in the country. The cost is affordable, charges are by the minute, engagement is quick, and support is world class.

If your Hawaii company is based far from major metropolitan neighborhoods like Honolulu, contact with UNIX or CCIE-certified experts is often limited during a crisis. This can result in a drop in revenue for your business, angry customers, unproductive workers, and distracted executives. By calling Progent's online services, you have access to a certified engineer ready to provide assistance whenever you have to have it to keep your network operating.

Since Progent bills for telephone-based help per minute, your business owes only for support delivered. Progent requires no initialization charge. Many online consulting companies have substantial minimum time requirements or bill for each quarter hour or more. Progent's fine granularity and simple billing policy avoid large invoices for fast repairs.

If your Hawaii company needs immediate remote help, find out how to get in touch with Progent's UNIX, Linux, Sun Solaris, Mac OS X, or CISCO CCIE engineers by going to Progent's nationwide online help, telephoning 1-800-993-9400, or emailing information@progent.com.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of remote consulting professionals haves a broad range of world-class information technology skills. This allows Progent's remote technical support experts to resolve the most complex network trouble more quickly than is feasible with typical third-party service firms or with the in-house IT staff commonly available to small businesses. Progent has delivered phone-based support to clients in each state in the country and has refined the technology and experience to repair technical issues economically in many different network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products.

Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE support experts have earned major credentials including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also have a variety of key Cisco credentials including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies who operate networks based on a combination of UNIX/Linux and Microsoft operating systems, Progent's online support team can provide the help of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers who have been awarded important security credentials including CISM Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly intractable jobs. This speeds up resolutions of serious problems, avoids system unavailability, and reduces technical support invoices.

For businesses in the state of Hawaii, Progent allows immediate online contact with UNIX/Linux, Sun Solaris, Mac OS X engineer for emergency assistance to fix information system problems that are damaging your business but are outside the comfort zone of your on-hand computer support group. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and Cisco CCIE-certified service team can analyze your computer environment by means of the latest remote troubleshooting tools in order to provide fast and efficient diagnosis and resolution of critical IT problems.

Services Progent's Phone-based Support Experts Can Provide Your Hawaii Business
Progent network engineers are qualified to provide advanced help for an extensive set of UNIX/Linux, Apple, Cisco Systems, and Microsoft products and technologies such as:

Remote Expertise for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online network service team can assist Hawaii companies to maintain a comprehensive assortment of information products and technologies such as network architecture, email support, security expertise for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac OS X systems, virtual server options for processor economization and streamlined management, and migration from dated applications to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's service experts offer online troubleshooting for computers powered by major versions of the UNIX platform such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Systems Network Architecture and Security Products
Progent leads the computer support arena for offering immediate and economical access to Cisco CCIEs. CCIEs are elite networking professionals who are awarded this prestigious credential by passing thorough testing given by Cisco. In most cases CCIEs are hired by large corporations or national ISPs, and as a result their skills are not easily available to small businesses.

Progent is among the few IT technology support firms that ensures that CCIEs are accessible to assist small and medium sized organizations. Also, Progent facilitates quick access to a Cisco CCIE by phone so your company can get immediate support for complex system problems that are hurting your productivity but are beyond the competence of your ordinary system support providers. Progent's CCIE consultants can access your system by means of state-of-the-art on-line support technology in order to execute rapid and cost-effective analysis and resolution of urgent system trouble.

CCIE qualified experts from Progent can assist your company to design, configure, and support a converged information system that can streamline operations, cut expenses, and speed the path to productivity. By combining Cisco broadband routers experience with Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can greatly improve the strategic value of your connectivity environment in Hawaii. For more about Progent's expertise in Cisco infrastructure, see Cisco Technology Engineering Expertise.

Gold Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified remote support engineers can provide computer system repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can help your company with a broad range of technology support such as Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange Server 2013 migration, Exchange 2010 management, SharePoint Server design, Lync Server 2010 implementation and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2008 development and SQL Server 2012 migration, Operations Manager monitoring, Project Server 2010 planning, and Small Business Server 2011 consulting.

Certified Network Security Engineers
Progent gives you access to qualified CISM and ISSAP security professionals who offer a variety of security solutions that can improve the defenses of your UNIX, Linux, Sun Solaris, or Mac OS X network against internal or external threats or help you to recover promptly from an attack. Security solutions provided Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Netcat; quick recuperation from malicious attacks; configuring firewalls; planning safe architectures for remote and mobile connectivity; protecting your email infrastructure from spam and DHA attacks; and implementing round-the-clock network monitoring. To read more information on Progent's security services for small businesses, see Progent's Engineering Services for Network Security.

Applications Support: Webinar Training, Customization, Integration
Progent's Mac consultants can promote the creative aspect of Macintosh computing by offering help services and education in graphics, sound, and video. Progent's consultants offer help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and training in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications such as CRM, MS Office Project, MS Word, and MS Office Excel. To find out more concerning Progent's expertise, programming, and education offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Help Desk Support Options
Progent provides three support programs for Call Center services that include UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Call Center but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can act as a main Call Center for your business, serve as an escalation alternative for the most challenging technical issues, or be ready in overflow situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk or improving your current one, selecting or programming Help Desk application software to address the special requirements of your business, or providing temporary staff to work remotely with your in-house Help Desk Call Center group to handle demanding events like system upgrades. To find out additional information about Progent's Call Center support, visit Progent's Help Desk Services.

Progent's Online Support Tools
Progent has developed a set of customized tools, evolved during many years of field experience, focused on enabling the highest quality of efficiency for delivering remote technical help and repair for small company information networks. Progent provides secure Virtual Private Network support for gateways from a variety of popular vendors including Microsoft, Cisco Systems, Netscreen and Watchguard. Secure VPN online connectivity allows the consultants of Progent's remote service group to connect to your environment without breaching corporate security.

Progent's highly evolved service database system keeps thorough documentation for all support delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the history of services delivered to each client by any team member. This history of trouble tickets and fixes is structured as a conveniently retrievable proprietary knowledge base that permits Progent's online support engineers to share their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional vast technical support knowledge bases and to vendors' internal support staff that enable Progent's remote consulting experts to arrive at the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Network Assistance Expert Immediately
To learn how to get in touch with a UNIX/Linux engineer or a Certified CCIE for urgent online consulting support in Hawaii, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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