If your company IT network is in the state of Hawaii you can have quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to fix emergency issues affecting your computer network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE consulting experts available by phone of any independent service organization in the country. Rates are reasonable, billing is by the minute, sign-up is immediate, and support is world class.

In case your Hawaii company is away from major metropolitan neighborhoods such as Honolulu, contact with UNIX or Cisco CCIE experts could be limited when there's a network crash. This could mean a drop in productivity for your company, upset customers, idle employees, and distracted executives. By calling Progent, you can get in touch with a certified professional ready to provide help when you require it to get your network on line.

Because Progent charges for remote support on a per-minute basis, your company is invoiced just for services provided. Progent requires no startup fee. Many remote support firms apply substantial minimum fees or bill for every fifteen minutes or more. Progent's fine granularity and simple billing model avoid big invoices for fast fixes.

If your Hawaii business needs urgent technical assistance, find out how to contact Progent's UNIX, Linux, Solaris, Apple Mac, or CCIE experts by visiting Progent's phone-based support, telephoning 866-776-4368, or sending email to information@progent.com.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting professionals has a broad array of in-depth information technology knowledge. This allows Progent's remote technical support specialists to resolve the most complex technical problems faster than is possible with ordinary third-party support organizations or with the internal IT resources commonly found in small or mid-size businesses. Progent has developed the tools and experience to repair technical issues economically in many different computer environments that feature mixtures of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE engineers have been awarded advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a variety of high-level Cisco Systems credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, CCDA and CCDP.

In order to assist companies that operate networks based on a combination of UNIX/Linux and Microsoft technology, Progent's online support team offers the expertise of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online support from engineers who have earned recognized security credentials including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's group approach to fixing network difficulties streamlines service escalation, if needed, to experts with sufficient background to resolve particularly tough support calls. This speeds up resolutions of serious problems, prevents system disruption, and minimizes technical support bills.

For organizations anywhere in Hawaii, Progent allows virtually instant online contact with UNIX, Linux, Solaris, Apple Mac OS X engineer for emergency expertise to fix information system problems that are affecting your business but are beyond the experience of your ordinary network support resources. Progent's UNIX, Linux, Solaris, Mac, and CCIE-certified consultants can analyze your computer environment with advanced remote support technologies that allow them to deliver fast and affordable analysis and remediation of critical network issues.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Hawaii Business
Progent network engineers can offer advanced assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft technologies including:

Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Mac OS X online technical service team can assist Hawaii companies with a comprehensive assortment of IT products and technologies such as network architecture, email solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac platforms, VMware technologies for processor consolidation and streamlined administration, and migration from legacy systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide remote troubleshooting for computers based on major versions of the UNIX operating system including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or mainstream Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Systems Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who are awarded this rare certification by passing thorough testing administered by Cisco Systems. Usually CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and as a result their expertise is not readily available to small and midsize businesses.

Progent is among the few computer service firms that makes sure that Cisco CCIEs stay available to support small and medium sized organizations. Also, Progent offers quick communication with a CCIE by phone so that you can get immediate help for complex network issues that are impacting your business but are outside the competence of your local IT support personnel. Progent's CCIE engineers can connect to your system by utilizing the latest on-line troubleshooting technology to execute fast and cost-effective diagnosis and repair of serious system trouble. To find out additional information on Progent's support for Cisco Systems network appliances, see Cisco Systems Network Engineering Expertise.

Gold Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-qualified remote support professionals can deliver network repair and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your organization the expertise of support professionals who can assist you with a wide range of platform practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint 2013 development, Lync Server integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server migration, SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, Small Business Server consulting, and Windows Essentials cloud integration.

Certified Security Engineers
Progent provides you the services of expert CISM, CISA and CISSP security consultants who offer a variety of security services to enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against attacks or help you to revive quickly from an assault. Security solutions offered by Progent include: in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; quick recovery from virus and worm assaults; integrating firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure from spam and DHA attacks; and offering round-the-clock network monitoring. To find out more about Progent's security support for small and medium-size businesses, visit Progent's Engineering Expertise for Network Security.

Applications Services: Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by offering help services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team can supply in-depth engineering expertise and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft applications including Microsoft CRM, Microsoft Project, Microsoft Word, and MS Excel. To learn more on Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

Help Desk Service and Outsourcing Alternatives
Progent offers several service offerings for Help Desk Call Center assistance including UNIX/Linux, Solaris, Mac OS X, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Systems Partner and Progent's Call Center team of seasoned UNIX, Linux, Solaris, Apple Mac, Cisco Systems and Microsoft professionals are ready to offer your customers easy communication with a dependable support resource with extensive background in telephone-based support and online troubleshooting for small and midsize business information systems. Progent's focus is on giving the Call Center a positive reputation as a key contributor to business productivity, and Progent's mission is to resolve and not simply report problems. To learn more information about Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Support.

Progent's Online Technical Support Technologies
Progent's highly evolved service reporting system includes thorough records of all service provided to Progent's customers. Every active Progent team consultant has access to the history of services rendered to each client by any team engineer. This history of issues and solutions is organized as a readily retrievable internal database that enables Progent's online support professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to vendors' internal technical staff that enable Progent's remote service experts to come up with the optimal resolutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Systems Technical Support Specialist Immediately
To find out how to ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for urgent phone-based professional expertise in Hawaii, phone 1-800-993-9400 or go to Urgent Remote Computer Support.

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