If your company information network is in the state of Hawaii you now have fast remote contact with a UNIX or Cisco CCIE support specialist to help with the toughest issues involving your computer network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available by phone of any independent support firm in the United States. Rates are competitive, billing is per minute, engagement is immediate, and service is world class.

If your Hawaii company is situated outside of larger metropolitan neighborhoods like Honolulu, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts is often limited when you have a network crash. This could mean lost income for your company, upset clients, idle employees, and distracted management. By utilizing Progent's online services, you can get in touch with a certified engineer who can offer expertise whenever you require it to keep your system on line.

Since Progent charges for phone help per minute, your company pays exclusively for technical help received. Progent imposes no service activation surcharge. Some online consulting organizations apply large minimum fees or charge for every fifteen minutes or more. Progent's one-minute granularity and straightforward billing policy save you from big bills for speedy solutions.

If your Hawaii business requires technical help for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online consulting professionals has a broad array of in-depth computer skills. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with ordinary independent service organizations or with the in-house IT staff commonly found in small or mid-size businesses. Progent has developed the technology and skills to fix technical issues economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CISCO CCIE support experts have qualified for professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also have a variety of high-level Cisco Systems certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, CCSP, Voice Professional, CCDA and CCDP.

To assist businesses who run environments incorporating a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online service team makes available the services of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote contact with professionals who have earned major security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's group approach to repairing technical problems allows trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly tough support calls. This accelerates resolutions of emergency network problems, avoids system disruption, and minimizes technical support invoices.

For organizations anywhere in Hawaii, Progent offers immediate online contact with UNIX/Linux, Sun Solaris, Mac OS X engineer for urgent help to repair computer problems that are impacting business productivity but are not within the comfort zone of your on-hand IT service organization. Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE-qualified service team can interface with your network by means of state-of-the-art remote troubleshooting utilities in order to perform fast and efficient diagnosis and remediation of serious IT problems.

Troubleshooting Services Progent's Online Consulting Experts Can Provide Your Hawaii Company
Progent's online professionals can deliver expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft solutions including:

Remote Expertise for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X phone-based network service staff can help Hawaii companies to maintain a large set of information products and technologies including system architecture, messaging support, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, VMware products for processor consolidation and streamlined administration, and moving from out-of-date systems to modern environments powered by newer versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or MS Windows.

Progent's service experts offer remote technical help for computers based on leading versions of the UNIX platform including: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or familiar Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network engineers who qualify for this prestigious certification only after thorough examinations administered by Cisco. Usually CCIEs work for big corporations or nationwide ISPs, and consequently their expertise is not readily accessible to smaller companies.

Progent is among the few IT technology consulting organizations that ensures that Cisco CCIEs stay accessible to support small and mid-size companies. In addition, Progent offers quick access to a CCIE via telephone so that you can receive timely assistance for complex system problems that are hurting your productivity but are outside the comfort zone of your ordinary IT support personnel. Progent's CCIE support experts can tie into your environment by means of the latest remote support technology to perform quick and economical analysis and repair of urgent network trouble. To find out additional information on Progent's support for Cisco network appliances, refer to Cisco Systems Technology Professional Expertise.

Gold Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified online service engineers can provide computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support engineers who can help you with a broad variety of technology expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, MS Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server development, Lync Server implementation and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, SBS Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Experts
Progent provides you contact with qualified CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection solutions to improve the defenses of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or help your business to recuperate fast from an attack. Security solutions available from Progent include: extensive security audits utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Netcat; rapid recuperation from virus and worm attacks; setting up firewalls; establishing secure techniques for off-site and mobile access; securing your email system from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To find out additional information on Progent's security expertise for small and midsize companies, go to Progent's Consulting Services for System Security.

Business Applications Services: Training, Development, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and education in graphics, audio, and video. Progent's consultants offer expertise in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering support and training in specific application areas including ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Word, and MS Excel. For more information about Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Service and Outsourcing Alternatives
Progent offers a variety of support programs for Call Center services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are ready to offer your customers easy access to a dependable technical support team with years of experience delivering phone help and online repair service for small and midsize business networks. Progent's concentration is on earning the Help Desk Call Center a respected recognition as a solid contributor to company performance, and Progent's mission is to fix and not simply document problems. To find out additional information about Progent's Call Center support, go to Progent's Help Desk Services.

Progent's Remote Service Tools
Progent has deployed a set of optimized tools, refined during many years of use, dedicated to allowing the highest quality of service for providing online technical support and troubleshooting for small and midsize business information systems. Progent offers secure VPN support for gateways from multiple leading companies including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN online connectivity permits the consultants of Progent's remote service group to interface to your environment without violating network security.

Progent's advanced service database application includes extensive histories of all support provided to Progent's clients. Every authorized Progent team consultant has the benefit of the details of services rendered to every client by any staff member. This history of issues and solutions is structured as a readily accessible proprietary database that permits Progent's online technical experts to share their knowledge company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's partnerships with key vendors such as Cisco Systems and Microsoft make available other vast technical support knowledge bases as well as to vendors' internal technical personnel that allow Progent's online service experts to come up with the optimal resolutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Systems Network Assistance Specialist Immediately
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco certified CCIE for emergency phone-based consulting expertise in Hawaii, phone 1-800-993-9400 or go to Expert Remote Computer Help.

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