If your company computer network is in the state of Hawaii you now have fast remote help from a UNIX or Cisco CCIE professional to resolve complex problems affecting your IT network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants accessible remotely of any nationwide support organization in the U.S. The cost is affordable, charges are by the minute, engagement is quick, and support is world class.

In case your Hawaii organization is situated far from larger urban areas like Honolulu, the availability of UNIX or CCIE-certified experts may be problematic during a crisis. This could mean a loss of revenue for your business, upset clients, idle employees, and defocused executives. By utilizing Progent's online services, you can get in touch with a qualified consultant who can offer help when you have to have it to keep your information system operating.

Since Progent charges for telephone-based support by the minute, your company pays just for technical help provided. Progent asks for no startup charge. Many remote consulting firms apply substantial minimum payments or bill for each fifteen minutes or longer. Progent's small granularity and straightforward pricing model save you from unexpectedly large bills for speedy solutions.

If your Hawaii business needs technical assistance for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's online support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Program Special?
Progent's experienced staff of remote support professionals has a wide range of world-class computer knowledge. This enables Progent's remote service specialists to resolve the most challenging network trouble faster than is possible with ordinary independent support organizations or with the in-house support resources usually found in smaller businesses. Progent has developed the technology and experience to repair technical issues economically in many different computer environments that feature combinations of UNIX/Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE support experts have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of key Cisco Systems certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.

In order to assist companies that maintain environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support group makes available the services of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based support from engineers who have earned a variety of security credentials including CISM consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's cooperative approach to repairing technical problems allows service escalation, when called for, to specialists with relevant competence to resolve particularly intractable problems. This accelerates resolutions of emergency problems, avoids system disruption, and minimizes maintenance bills.

For organizations anywhere in Hawaii, Progent allows immediate remote communication with UNIX, Linux, Solaris, Mac engineer for critical expertise to repair information system problems that are threatening business productivity but are beyond the comfort zone of your ordinary network service organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified network experts can connect to your computer environment by means of the latest remote troubleshooting tools that allow them to perform quick and efficient analysis and resolution of serious network issues.

Services Progent's Online Support Specialists Can Offer Your Hawaii Company
Progent network consultants are qualified to deliver advanced assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions including:

Remote Support Services for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Mac OS X online computer service staff can assist Hawaii small businesses with a broad set of information products and technologies that include system infrastructure, email support, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac platforms, virtual server products for server consolidation and streamlined management, and transitioning from older systems to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support experts offer remote technical help for systems based on popular derivatives of UNIX such as: Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the computer support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this advanced credential by passing thorough examinations administered by Cisco. Most CCIEs are employed by large enterprises or nationwide ISPs, and as a result their expertise is not conveniently accessible to small and mid-size businesses.

Progent is one of the only computer support providers that makes sure that CCIEs are accessible to help small and mid-size companies. Also, Progent facilitates convenient access to a CCIE via telephone so your company can receive timely assistance for critical network problems that are impacting your productivity but are outside the scope of your ordinary IT maintenance resources. Progent's CCIE support experts can tie into your system using state-of-the-art remote troubleshooting technology to perform quick and affordable diagnosis and repair of critical system trouble.

Cisco qualified consultants from Progent can help your business to architect, setup, and manage an integrated network infrastructure that can simplify business processes, reduce expenses, and accelerate the path to profitability. By providing Cisco Systems integrated services routers experience with Catalyst switches support and Aironet wireless products configuration assistance, Progent can greatly improve the strategic value of your information network in Hawaii. To find out more about Progent's support for Cisco Systems network appliances, visit Cisco Network Professional Support.

Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide network problem solving and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting professionals who can help you with a broad variety of platform practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 support, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 monitoring and support, SharePoint Server 2013 development, Lync integration and Microsoft Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Security Experts
Progent offers you the services of accredited CISM and ISSAP security engineers who can deliver a variety of security solutions that can bolster the protection of your UNIX, Linux, Sun Solaris, or Apple Mac environment against assaults or help you to recuperate quickly from a breach. Security solutions provided Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; efficient recovery from virus and worm assaults; configuring firewalls; designing secure architectures for off-site and mobile connectivity; protecting your email infrastructure from spam and DHA attacks; and setting up 24x7 proactive monitoring. To find out additional information about Progent's security expertise for small and midsize companies, see Progent's Engineering Support for Network Security.

Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Mac environments by offering consulting services and training in imaging, audio, and video. Progent's consultants can provide expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers in-depth consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and education for Microsoft business applications including CRM, Microsoft Office Project, Microsoft Word, and Excel. To read more about Progent's expertise, programming, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Service and Outsourcing Alternatives
Progent provides three service offerings for Call Center services including UNIX, Linux, Sun Solaris, Apple Mac, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended mainly for companies who need the timely availability of an effective Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a main Call Center for your business, serve as an escalation resource for the most challenging network problems, or be ready in those situations when your ordinary resources are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or enhancing your current one, evaluating or programming Help Desk Call Center software products to meet the particular requirements of your company, or adding supplemental personnel to operate remotely in conjunction with your internal Help Desk Call Center resources during demanding events like software migrations.

Progent is a Microsoft Gold Partner plus an authorized Cisco Systems Partner and Progent's Help Desk staff of experienced UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft experts are available to offer your clients instant contact with a dependable support resource with years of experience delivering phone support and online repair service for small and midsize business networks. Progent's focus is on earning the Call Center a positive reputation as a significant contributor to business productivity, and Progent's charter is to resolve rather than just document problems. To learn more information concerning Progent's Call Center support, visit Progent's Help Desk Support.

Progent's Online Support Tools
Progent's highly evolved customer support reporting software keeps extensive records for all support delivered to Progent's customers. Every active Progent team engineer has access to the details of services delivered to each client by any staff member. This archive of problems and solutions is organized as an easily retrievable proprietary knowledge base that enables Progent's remote support engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's certifications with major vendors including Cisco Systems and Microsoft permit access to other vast support knowledge bases and to vendors' in-house engineering personnel that allow Progent's remote consulting experts to come up with the best solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Systems Technical Support Specialist Now
To find out how to ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for emergency remote consulting assistance in Hawaii, call 1-800-993-9400 or visit Urgent Online Network Support.

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