If your company computer network is in Hawaii you can now get quick phone-based technical support from a UNIX or Cisco CCIE expert to fix emergency problems affecting your computer network. Progent retains one of the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any independent service organization in the United States. The cost is competitive, billing is by the minute, sign-up is immediate, and support is world class.

If your Hawaii business is some distance from more populated urban neighborhoods such as Honolulu, support from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts could be limited when you have a crisis. This can result in lost income for your business, angry customers, idle employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a certified professional who can deliver assistance when you have to have it to get your system operating.

Since Progent bills for telephone-based service per minute, your company pays just for technical help delivered. Progent requires no initialization fee. Some online service organizations have substantial minimum fees or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing mechanism avoid unexpectedly large bills for quick solutions.

If your Hawaii business requires urgent phone-based help, find out how to get in touch with Progent's UNIX/Linux, Solaris, Apple Mac, or CCIE experts by going to Progent's remote support, phoning 866-776-4368, or e-mailing information@progent.com.

Why is Progent's Remote Technical Support Services Special?
Progent's experienced team of online consulting professionals offers a broad range of world-class information technology skills. This allows Progent's online technical support specialists to resolve the most challenging network trouble faster than is possible with typical independent service organizations or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the tools and experience to fix problems economically in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE consultants have been awarded advanced credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also have a variety of key Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Professional.

In order to assist businesses that maintain environments incorporating a combination of UNIX/Linux and Microsoft technology, Progent's online service team offers the expertise of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers online contact with professionals who hold recognized security credentials such as CISM consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's group approach to repairing network problems streamlines service escalation, if needed, to experts with relevant competence to resolve particularly tough support calls. This accelerates resolutions of urgent problems, prevents system downtime, and minimizes maintenance bills.

For companies anywhere in Hawaii, Progent enables virtually instant online access to UNIX, Linux, Solaris, Mac consultant for critical support to fix technical issues that are threatening productivity but are beyond the experience of your on-hand computer support organization. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified support professionals can interface with your network with the latest remote troubleshooting tools in order to perform rapid and economical evaluation and repair of serious computer problems.

Services Progent's Remote Support Experts Can Provide Your Hawaii Company
Progent's network consultants are qualified to provide expert assistance for a comprehensive set of UNIX/Linux, Apple, Cisco Systems, and Microsoft Windows products and technologies including:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac remote network service staff can help Hawaii small businesses with an extensive set of IT products and technologies that include system infrastructure, messaging solutions, security expertise for networks and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, virtual server technologies for processor economization and centralized management, and migration from outdated applications to contemporary solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support experts offer remote technical help for systems powered by leading variants of the UNIX operating system such as: Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux packages such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this prestigious credential only after thorough testing supervised by Cisco Systems. Usually CCIEs are employed by large enterprises or national Internet service providers, and consequently their services are not easily accessible to small and mid-size businesses.

Progent is among the only IT service organizations that makes sure that CCIEs stay available to help small and mid-size businesses. Also, Progent facilitates fast access to a Cisco CCIE via telephone so you can get timely support for critical system problems that are hurting your productivity but are beyond the experience of your ordinary system support personnel. Progent's CCIE consultants can tie into your system using the latest on-line support technology to provide rapid and economical analysis and repair of urgent system problems.

CCIE certified experts from Progent can help you to design, configure, and service an integrated business network that can streamline business processes, reduce expenses, and speed time to profitability. By providing Cisco routers experience with Cisco Catalyst switches support and Aironet wireless technology integration assistance, Progent can dramatically improve the strategic value of your information system in Hawaii. To find out more information concerning Progent's services for Cisco Systems infrastructure, refer to Cisco Systems Network Consulting Services.

Microsoft Gold Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified online service experts can provide computer repair and IT help for all Microsoft server technologies. Progent is a Microsoft Gold Partner and can offer your company the expertise of support professionals who can help your company with a broad range of technology practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 maintenance, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint 2013 development, Lync 2010 integration and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2012 development and SQL Server 2014 migration, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Certified System Security Consultants
Progent provides you contact with accredited CISM, CISA and CISSP security consultants who can deliver a range of system protection services to enhance the defenses of your UNIX, Linux, Solaris, or Apple Mac environment against internal or external threats or help your business to recover fast from an attack. Security services provided Progent include: comprehensive security analysis using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds and Hydra; quick recuperation from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile access; securing your email infrastructure against viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To read more information about Progent's security services for small and midsize businesses, see Progent's Engineering Expertise for System Security.

Business Applications Services: Webinar Training, Custom Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's consultants can provide help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team can supply professional consulting support and training in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Office Project, MS Office Word, and MS Excel. To learn additional information concerning Progent's consulting, customization, and education services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent provides several service offerings for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco Systems and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate availability of a professional Help Desk Call Center but who have relatively small budgets and internal support resources. Progent’s Virtual Help Desk is a transparent supplement to your existing Call Center staff. Progent can act as a main Help Desk Call Center for your business, serve as an escalation resource for the most challenging network issues, or be ready in overflow situations when your other resources are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or improving your current one, evaluating or programming Help Desk Call Center application software to meet the special needs of your business, or providing temporary staff to work remotely in conjunction with your in-house Call Center resources to handle high-demand scenarios such as system upgrades. To read more information on Progent's Call Center service and outsourcing, see Progent's Help Desk Services.

Progent's Remote Service Tools
Progent's highly evolved service database system keeps thorough records for all service provided to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of services rendered to each customer by any team engineer. This database of trouble tickets and fixes is structured as a readily searchable internal knowledge base that allows Progent's online support professionals to share their experiences with the whole team to make sure that the value of Progent's support services improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft make available other vast technical support knowledge bases and to vendors' internal technical staff that allow Progent's remote service experts to come up with the optimal resolutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Immediately
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for urgent online engineering expertise in Hawaii, call 1-800-993-9400 or go to Expert Online Computer Help.

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