If your business network is in the state of Hawaii you can depend on fast remote help from a UNIX or CCIE-certified support specialist to help with emergency problems affecting your computer network. Progent maintains among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals accessible by phone of any nationwide service organization in the U.S. The cost is competitive, billing is per minute, sign-up is quick, and support is world class.

If your Hawaii organization is based some distance from major metropolitan neighborhoods including Honolulu, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when there's a network crash. This could mean a loss of revenue for your company, upset clients, idle employees, and defocused executives. By calling Progent's online services, you have access to a qualified professional ready to offer assistance when you need it to get your network operating.

Since Progent bills for telephone-based service by the minute, your company pays just for support delivered. Progent requires no startup surcharge. Many online consulting firms have large minimum time requirements or charge for each quarter hour or longer. Progent's one-minute granularity and straightforward billing mechanism eliminate large bills for speedy repairs.

If your Hawaii company requires urgent phone-based help, find out how to contact Progent's UNIX/Linux, Sun Solaris, Mac OS X, or CCIE engineers by visiting Progent's nationwide remote support, calling 1-800-993-9400, or e-mailing information@progent.com.

What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned team of remote support engineers haves a wide range of world-class information technology skills. This enables Progent's remote technical support specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources commonly available to small or mid-size businesses. Progent has provided online services to companies in every state in the United States and has refined the technology and skills to repair technical issues efficiently in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products.

Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE service specialists have qualified for major credentials such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also have a number of key Cisco credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.

To help businesses who run environments incorporating a mix of UNIX/Linux and Microsoft operating systems, Progent's online support team can provide the expertise of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers phone-based contact with engineers with major security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP engineers. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network problems streamlines trouble ticket escalation, when called for, to experts with sufficient competence to deal with unusually tough support calls. This accelerates remediation of serious network problems, prevents network unavailability, and reduces maintenance invoices.

For companies in the state of Hawaii, Progent offers fast online contact with UNIX, Linux, Sun Solaris, Apple Mac OS X specialist for emergency expertise to troubleshoot network issues that are damaging business productivity and are outside the experience of your local computer support group. Progent's UNIX, Linux, Sun Solaris, Mac, and Cisco CCIE-qualified consultants can connect to your computer environment by means of the latest remote troubleshooting technologies in order to provide quick and affordable analysis and resolution of critical network issues.

Services Progent's Online Support Experts Can Provide Your Hawaii Company
Progent's network consultants can provide advanced help for an extensive set of UNIX/Linux, Apple OS X, Cisco Systems, and Microsoft technologies including:

Online Support Services for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac phone-based computer service staff can help Hawaii small businesses with an extensive assortment of computer products and technologies such as network architecture, email support, security consulting for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Mac OS X platforms, virtual server options for processor economization and streamlined management, and migration from dated applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's support professionals offer online troubleshooting for computers powered by leading versions of UNIX such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and SGI/Irix or familiar Linux packages including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Systems Network Infrastructure and Security Technology
Progent leads the computer support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this advanced certification by passing strenuous testing given by Cisco Systems. The vast majority of CCIEs are employed by big enterprises or national Internet service providers, and so their help is not conveniently available to small businesses.

Progent is one of the rare computer consulting firms that makes sure that CCIEs are accessible to support small and medium sized companies. Also, Progent facilitates quick contact with a Cisco CCIE via telephone so your company can receive immediate support for complex system problems that are impacting your productivity but are not within the comfort zone of your usual system support providers. Progent's CCIE support experts can access your network via secure remote troubleshooting tools in order to perform quick and cost-effective diagnosis and remediation of critical network trouble.

CCIE qualified consultants from Progent can assist your company to design, configure, and manage an integrated information system that can streamline business processes, lower costs, and accelerate time to positive ROI. By providing Cisco broadband routers experience with Cisco Catalyst switches support and Aironet wireless technology configuration assistance, Progent can significantly enhance the business value of your network infrastructure in Hawaii. To see additional information on Progent's support for Cisco Systems infrastructure, refer to Cisco Systems Network Engineering Expertise.

Microsoft Gold Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified remote service engineers can deliver computer troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the expertise of support engineers who can help your company with a wide range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2013 deployment, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 development, Microsoft Lync integration and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2008 development and SQL Server 2012 upgrades, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server 2010 planning, and SBS Server support.

Certified Network Security Consultants
Progent gives you access to expert CISM, CISSP and ISSAP security professionals who offer a variety of security solutions to enhance the resistance of your UNIX, Linux, Solaris, or Mac OS X network against assaults or help you to recuperate quickly from an attack. Security services offered by Progent include: in depth security analysis utilizing platforms such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; quick recovery from malicious attacks; integrating firewalls; designing secure architectures for remote and mobile access; securing your messaging system from viruses, spam and DHA attacks; and setting up continual automated monitoring. For more about Progent's security services for small companies, go to Progent's Engineering Support for Network Security.

Applications Services: Webinar Training, Custom Development, Integration
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by offering help services and training in graphics, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering expertise and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and MS Excel. To read more on Progent's consulting, custom programming, and training services for UNIX, Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three support programs for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the timely availability of a professional Call Center but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can act as a main Help Desk for your business, serve as an escalation resource for the most challenging technical issues, or be available in overflow instances when your other service providers are too busy. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or improving your existing one, selecting or customizing Help Desk Call Center software products to meet the special requirements of your company, or providing temporary personnel to operate online in conjunction with your in-house Help Desk resources to handle demanding events such as system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco Systems and Microsoft experts can offer your clients convenient communication with a dependable support team with extensive background in phone help and remote access troubleshooting for small and midsize business networks. Progent's concentration is on earning the Call Center a positive recognition as a key driver of business performance, and Progent's goal is to resolve rather than just report problems. For additional information on Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Support.

Progent's Online Service Tools
Progent's powerful customer support reporting system keeps thorough documentation for all support delivered to Progent's customers. Every active Progent team engineer has the benefit of the history of support provided to every customer by any staff engineer. This database of problems and fixes is organized as a readily accessible internal database that enables Progent's remote technical professionals to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with key vendors such as Cisco Systems and Microsoft make available additional extensive support knowledge bases as well as to manufacturers' internal support personnel that allow Progent's online consulting specialists to arrive at the optimal resolutions quickly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now
To see how you can ask a UNIX/Linux consultant or a Cisco CCIE for urgent online consulting support in Hawaii, call 1-800-993-9400 or go to Expert Online Network Help.

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