If your business computer network is in Hawaii you now have fast phone-based help from a UNIX or Cisco CCIE professional to fix complex issues involving your IT network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible online of any independent support firm in the U.S. Rates are competitive, billing is by the minute, sign-up is quick, and service is world class.

If your Hawaii office is situated far from more populated urban neighborhoods like Honolulu, help from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic during a crisis. This can cause a loss of revenue for your company, upset clients, unproductive workers, and defocused executives. By contacting Progent, you have access to a qualified consultant ready to offer assistance when you require it to keep your computer network operating.

Since Progent bills for online service by the minute, your business is invoiced just for services delivered. Progent requires no initialization charge. Many remote consulting firms demand large minimum time requirements or charge for every fifteen minutes or more. Progent's fine granularity and simple billing mechanism avoid large bills for quick repairs.

If your Hawaii business requires technical assistance for UNIX/Linux, Sun Solaris, Mac or Cisco technology, visit Progent's online help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced team of remote support engineers offers a broad array of in-depth information technology skills. This enables Progent's remote service experts to resolve the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the internal support staff commonly available to smaller companies. Progent has refined the tools and skills to repair problems economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE consultants have earned professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of key Cisco certifications including Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, and Design Professional.

To help businesses that maintain networks featuring a combination of UNIX/Linux and Microsoft Windows technology, Progent's online service team can provide the expertise of support specialists who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent provides remote contact with engineers who hold the industry's top security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to repairing network problems allows trouble ticket escalation, if appropriate, to experts with sufficient background to deal with particularly tough support calls. This accelerates resolutions of urgent problems, prevents network disruption, and minimizes maintenance bills.

For companies anywhere in Hawaii, Progent offers immediate remote access to UNIX, Linux, Sun Solaris, Mac OS X consultant for critical help to fix network problems that are hurting business productivity but are not within the skill set of your ordinary IT support resources. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified consultants can interface with your computer environment via state-of-the-art remote troubleshooting technologies that allow them to provide quick and efficient evaluation and resolution of serious computer issues.

Services Progent's Online Support Experts Can Offer Your Hawaii Business
Progent online professionals are qualified to deliver advanced support for a comprehensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions including:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac remote network service team can help Hawaii companies with an extensive array of information products and technologies including system infrastructure, email support, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac systems, virtual server options for server consolidation and centralized administration, and transitioning from outdated applications to contemporary environments based on newer versions of UNIX, Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's support professionals can provide remote troubleshooting for systems powered by leading derivatives of the UNIX OS such as: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX or common Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering fast and affordable access to Cisco CCIEs. CCIEs are sought-after networking professionals who earn this prestigious certification by completing thorough testing given by Cisco. Usually Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and so their expertise is not conveniently accessible to smaller companies.

Progent is among the only network support firms that makes sure that CCIEs stay available to support small and medium sized companies. Also, Progent can provide convenient contact with a CCIE via phone so that you can benefit from immediate assistance for urgent network issues that are disrupting your productivity but are outside the scope of your usual network support group. Progent's CCIE engineers can connect to your system via sophisticated remote support tools in order to execute fast and cost-effective diagnosis and repair of serious network problems.

CCIE and CCNP qualified experts from Progent can assist you to design, implement, and manage a converged information system that can simplify operations, lower expenses, and accelerate time to positive ROI. By offering Cisco routers expertise with Cisco Catalyst switches support and Cisco wireless products integration help, Progent can dramatically enhance the strategic value of your integrated network in Hawaii. To find out more concerning Progent's services for Cisco network appliances, visit Cisco Network Professional Services.

Gold Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote support engineers can provide computer system troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of support engineers who can help your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server development, Lync Server integration and Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, Small Business Server support, and Windows Essentials cloud integration.

Qualified Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security professionals who can deliver a range of security services that can improve the protection of your UNIX/Linux, Solaris, or Apple Mac OS X environment against internal or external threats or assist your business to recuperate rapidly from a breach. Security solutions provided Progent include: in depth security analysis using technologies such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Hydra; fast recuperation from virus and worm attacks; setting up firewalls; designing safe techniques for off-site and mobile connectivity; protecting your email system against spam and directory harvest attacks; and setting up continual automated monitoring. To find out more about Progent's security expertise for small and midsize companies, go to Progent's Consulting Support for System Security.

Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac computing by offering consulting services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team offers in-depth engineering support and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for Microsoft business applications such as CRM, MS Office Project, MS Word, and Microsoft Office Excel. To read additional information about Progent's consulting, programming, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Help Desk Call Center Support Alternatives
Progent offers several programs for Call Center services including UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Helpdesk Process Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are available to give your customers convenient communication with a reliable technical support resource with years of background delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a respected image as a key driver of business success, and Progent's aim is to fix and not simply record problems. To learn additional information on Progent's Call Center service and outsourcing, refer to Progent's Help Desk Call Center Support.

Progent's Online Technical Support Tools
Progent has developed a collection of optimized technologies, refined over years of field experience, dedicated to promoting the highest standard of efficiency for delivering online engineering support and troubleshooting for small and midsize business IT systems. Progent provides safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity permits the engineers of Progent's Technical Response Center to interface to your environment without violating system security.

Progent's sophisticated service database system includes comprehensive records for all service provided to Progent's clients. Every authorized Progent staff consultant has the benefit of the history of support rendered to each client by any team engineer. This database of trouble tickets and solutions is structured as a conveniently retrievable internal knowledge base that permits Progent's remote technical engineers to share their knowledge with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' in-house engineering staff that enable Progent's online consulting specialists to arrive at the optimal resolutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
To find out how to get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for emergency remote professional assistance in Hawaii, phone 1-800-993-9400 or visit Urgent Remote Computer Help.

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