If your company network is in Hawaii you now have fast online help from a UNIX or CCIE-certified consultant to help with complex problems involving your IT network. Progent retains one of the largest groups of UNIX and CCIE-certified consultants accessible remotely of any nationwide service organization in the country. Rates are competitive, charges are per minute, engagement is immediate, and support is world class.

In case your Hawaii small business is situated away from major metropolitan areas such as Honolulu, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic when there's an urgent situation. This could mean a drop in productivity for your business, angry clients, idle employees, and defocused executives. By contacting Progent's online services, you can get in touch with a certified professional ready to deliver expertise when you require it to get your network running.

Since Progent bills for online service per minute, your company is invoiced exclusively for support received. Progent asks for no initialization charge. Some remote service organizations have large minimum fees or bill for each fifteen minutes or more. Progent's fine granularity and simple billing model save you from unexpectedly large tabs for speedy solutions.

If your Hawaii company requires immediate remote assistance, learn how to get in touch with Progent's UNIX/Linux, Sun Solaris, Mac OS X, or CISCO CCIE engineers by going to Progent's nationwide remote help, phoning 1-800-993-9400, or e-mailing information@progent.com.

What Makes Progent's Online Support Program Unique?
Progent's experienced staff of online support professionals offer a wide range of world-class information technology skills. This enables Progent's remote service experts to deal successfully with the most complex technical problems faster than is possible with ordinary third-party service organizations or with the internal support staff commonly found in small businesses. Progent has delivered remote support to companies in each state in America and has refined the technology and experience to repair problems efficiently in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Apple Mac OS X, Microsoft Windows, and Cisco technologies.

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE engineers have earned advanced certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service experts also hold a number of high-level Cisco Systems credentials such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To assist businesses that maintain networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote service team makes available the expertise of engineers who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote support from professionals who hold major security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to fixing technical difficulties allows service escalation, if appropriate, to specialists with sufficient background to resolve unusually tough jobs. This accelerates remediation of serious network problems, avoids system disruption, and reduces technical support bills.

For organizations throughout Hawaii, Progent allows virtually instant remote contact with UNIX/Linux, Sun Solaris, Mac consultant for critical assistance to fix computer problems that are affecting productivity but are outside the skill set of your local IT maintenance organization. Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE-qualified engineers can connect to your network via advanced remote support utilities in order to perform quick and efficient evaluation and remediation of critical IT issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Hawaii Company
Progent's online professionals are qualified to deliver advanced support for a comprehensive array of UNIX/Linux, Apple, Cisco Systems, and Windows products and technologies including:

Online Expertise for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Mac OS X phone-based technical service team can help Hawaii companies with an extensive assortment of information products and technologies that include network architecture, email solutions, security expertise for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Mac OS X platforms, VMware products for server economization and centralized administration, and migration from dated applications to contemporary environments powered by updated versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals offer online technical help for systems powered by major versions of the UNIX OS including: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or mainstream Linux platforms including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who earn this prestigious certification only after intense examinations given by Cisco. The vast majority of CCIEs are hired by big enterprises or national Internet service providers, and consequently their skills are not readily available to smaller companies.

Progent is among the rare computer consulting firms that makes sure that CCIEs stay accessible to support small and medium sized companies. Also, Progent offers fast access to a Cisco CCIE via phone so that you can benefit from timely help for complex network issues that are impacting your productivity but are beyond the comfort zone of your local IT maintenance personnel. Progent's CCIE consultants can tie into your network via state-of-the-art remote support technology to perform fast and economical diagnosis and repair of critical network problems.

CCIE and CCNP certified experts from Progent can help your business to design, implement, and maintain an integrated information system that can streamline business processes, cut costs, and accelerate the path to productivity. By offering Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can greatly enhance the business value of your information network in Hawaii. To find out additional information concerning Progent's support for Cisco infrastructure, refer to Cisco Systems Technology Consulting Expertise.

Microsoft Gold Partner for Remote Technical Support for Windows
Progent's Microsoft-certified remote service experts can deliver network repair and consulting help for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the expertise of consulting engineers who can help you with a wide variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Exchange 2013 migration, Exchange 2010 management, SharePoint Server 2010 application development, Lync implementation and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, SQL Server 2008 programming and SQL Server 2012 upgrades, Systems Center Operations Manager monitoring, Project Server 2010 planning, and SBS Server consulting.

Certified System Security Experts
Progent gives you the services of expert CISM, CISSP and ISSAP security consultants who can deliver a range of security services to enhance the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against attacks or assist your business to recuperate fast from a breach. Security services provided Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Hydra; efficient recovery from virus and worm attacks; setting up firewalls; planning secure architectures for off-site and mobile access; protecting your messaging infrastructure against spam and directory harvest attacks; and implementing round-the-clock network monitoring. To learn additional information on Progent's security expertise for small businesses, go to Progent's Engineering Expertise for System Security.

Applications Support: Webinar Training, Custom Development, Troubleshooting
Progent's Mac consultants can promote the creative facets of Mac environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a range of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering expertise and training in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, customization, and education for Microsoft applications including Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Office Excel. To read more information concerning Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Service and Outsourcing Options
Progent offers a variety of programs for Help Desk assistance : UNIX, Linux, Sun Solaris, Apple Mac, Cisco Systems and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Call Center staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft professionals are available to offer your clients easy access to a reliable support resource with years of background in phone support and remote access troubleshooting for small business networks. Progent's focus is on giving the Call Center a respected recognition as a solid driver of business productivity, and Progent's mission is to fix and not merely record problems. To find out more about Progent's Help Desk Call Center support and outsourcing services, refer to Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent has developed a collection of customized technologies, refined during years of field experience, dedicated to enabling the most advanced quality of service for providing online technical support and repair for small company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco Systems, Netscreen and Watchguard. Secure VPN offsite access allows the consultants of Progent's Technical Response Center to interface to your network without breaching system security.

Progent's advanced service reporting application stores thorough documentation of all support delivered to Progent's customers. Each active Progent staff engineer has access to the history of services delivered to each client by any staff member. This archive of issues and fixes is structured as a readily accessible proprietary knowledge base that allows Progent's remote technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's certifications with key vendors such as Cisco Systems and Microsoft make available additional extensive support databases and to manufacturers' in-house engineering personnel that enable Progent's remote consulting specialists to find the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Network Support Expert Now
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency remote engineering help in Hawaii, phone 1-800-993-9400 or go to Expert Remote Computer Support.

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