The Helpdesk support delivery structure used by Progent gives small organizations an dependable option to dependence on freelance service individuals by offering extensive expertise accessible to multiple engineering groups, optional round-the-clock access to urgent help, escalation capability to world-class experts for solving the most intractable problems, service consistency and reliability, prompt follow-up overseen by seasoned IT service administrators, a selection of convenient ways for requesting support jobs, and a high level of process transparency made possible by ticket updates and accessible via a web-based portal.


Additional Topics of Interest

MS Access Programmer
Java programming Consulting Services Corpus Christi, Texas

Progentís expert software programmers, database designers, and project management consultants can help enterprise clients to complete development projects for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database designers and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to create, expand, repair, or port web-based applications to take advantage of the most current web technology.

Quark Learning
Learn for Quark Lubbock, Texas

Progent's Mac experts can promote the creative facets of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.

Integration for Microsoft Azure integration
Microsoft Experts Integration Companies in Huntington Beach

Progent can help you with every phase of Microsoft Azure integration including requirements definition, readiness assessment, solution architecture, pilot testing, deployment, centralized management, performance optimization, license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to set up and debug firewall appliances and VPN tunnels so that your clients can safely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based services.

Online Support Services for Dynamics GP Power BI
Specialists in Idaho

Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office support, and reduce business interruption by creating and following a smart migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.

Citrix Essentials Professional
Omaha, NE Citrix Stage Manager Engineer

Progent's Citrix-certified experts can help you to evaluate the potential business value of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and operations and simplifying management processes.

Consultant for MOM
Outsourcing for Microsoft Operations Manager 2005 Vacaville, CA

Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT consulting professionals. With Progent's economically priced IT service packages, small and midsize businesses can select a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small company information systems world-class availability, security, and productivity.

Training for Online Office PowerPoint
Live Online Office Publisher Class in Riverside, CA

Progent offers customized online instruction for an array of desktop applications and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of conventional in-person seminars, including instant interaction between clients and teachers, but avoids the costs of travel and the challenge of attempting to accommodate the availability of many students. Offered to individuals or classes of all sizes, Progent's virtual instruction allows the teacher to conduct the seminar from an online office and the students can be spread throughout an office or all over the the U.S. Virtual education deploys powerful teaching tools such as virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specific topics or longer in time and broader in coverage.

Operations Manager Online Troubleshooting
MOM Technical Support Services Chicago, Illinois

Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.

Microsoft Project Workflow Education
Project Online Desktop Client Coding

Progent's Microsoft-certified consultants can provide advanced expertise in implementing, operating and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide range of cost-effective remote support services following proven best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Consulting support offered by Progent include system design, software configuration and migration, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.

Monitoring and Reporting Online Support
Engineers for System Center MOM in Contra Costa County

Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size advanced online or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.

Small Office Remote Support Services
Sacramento, CA Cisco and Microsoft Certified Experts Small Business Network Consult

Progent delivers the help of Microsoft and Cisco-certified network consulting professionals to show clients economical ways to help businesses maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's expert engineers can show you how to improve your information system's e-mail architecture, protection, availability, performance, and system management.

Exchange 2007 Engineer
Remote Consulting for Exchange Server 2007

Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business needs.


















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