Progent offers three basic types of Call Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients convenient access to a reliable technical group with years of experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Call Center a respected image as a key contributor to business productivity. Progent's target is to fix and not simply record problems.


Additional Topics of Interest

Microsoft Consultant Open Positions
Silicon Valley From Home Job for Cisco Engineers

Progent is looking for a range of on-staff workers such as solutions-driven MCSEs; connectivity consultants who have Cisco CCNP or CCIE certification; and specialists in advanced system design with backgrounds in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data protection, and server virtualization. We are also hiring desktop support experts, remote service professionals, and CISSP or CISM certified security consultants. We are also hiring experienced managers able to perform effectively in our high-growth, virtual office environment. Progent works with independent professionals who have proven expertise and working background in crucial IT topics beyond our main technical concentration. Progent's Experts Team hires freelance consultants who offer advice and programming services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized expertise with popular operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in areas like telecom, web site development, Electronic Data Interchange, eCommerce, or dbm programming. Independent consultants qualified by us coordinate with our full-time engineers to provide end-to-end IT services for small and midsize company networks.

Redhat Linux Consultants
Mandrake Linux Specialist in Kansas City, MO

Progent's Linux support experts offer small and mid-size businesses and software developers help with administering and supporting Linux computers that run with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals qualified by Microsoft and Cisco, and security experts with CISA certification. This broad range of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by integrating Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

Microsoft Proxy Server Remote Support Services
ISA Server On-site Support in Jefferson, OH

Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can help your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.

Engineers for Microsoft Active Directory
Consulting Services for Windows Active Directory Fremont, CA

Microsoft Windows Active Directory demands significant field experience to configure efficiently across an enterprise. Progentís Microsoft qualified engineers are experts in planning, integrating, and maintaining complex Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted AD objects, dealing with residual legacy software configuration objects in production Active Directory environments, and fixing unsuccessful configurations of Active Directory and Active Directory-integrated programs.

On-site Technical Support for Office SharePoint Server 2010
Support and Setup for SPS in New York

Progentís Microsoft-certified experts offer organizations of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently coordinating people, teams and data. SharePoint Server offers a central spot for your workers or clients to connect to, organize, distribute and manipulate useful information, files, and software and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and projects with the data theyíve created in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help your organization to manage your current SharePoint environment or upgrade to the current version of SharePoint.

Exchange Consultant Services
Exchange 2003 Server Support Outsourcing

Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining messaging solutions for clients in the San Francisco Bay Area and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers protection, service continuity, easy connectivity for remote and wireless users, time-saving management tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003, and Exchange 2K Server. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.

Computer Consultant for Hosting
Data Center Engineer

Progentís data center IT services are designed for companies with equipment located at IDCs or data center co-location hosting sites and requiring on-demand on-premises help at the co-location facility plus remote help from Microsoft and Cisco certified professionals. Progent offers a full range of data center and IDC and colo consulting services including network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of zero-downtime configurations, defining and implementing layered security defenses, firewall integration and support, designing load balancing solutions, and creating high-availability server and storage clustering configurations.

Fault Tolerant Interoffice Connectivity Computer Consulting
High-Availability Interoffice Connections Technology Professional Indiana

Progentís non-stop inter-site connectivity and 24x7 system infrastructure engineers can help small organizations achieve fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progentís CCIE engineers can design and implement fault tolerant Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.

Sales Agent Program for Computer Consulting On-site Technical Support
Network Consulting

Progent has developed a variety of programs that allow single consultants or groups to make money by becoming referrers, selling assistants, or resellers of Progent's IT support and advanced consulting. Alternatives are operating as a sales representative for Progent-branded services or taking advantage of Progent's consulting experts but retaining your own brand as a seamless extension of your IT consulting team.

Hosting for Exchange Consultant Services
Exchange Hosting Consultancy in Irvine, CA

Progent's MS Exchange Hosting and Management Services provide an enterprise-class data center that features backed-up electrical and cooling systems, 24x7 staffed security and IT support center, and failover connections to Internet backbone service providers. Hosted Exchange servers are configured as virtual servers for high uptime, smooth expandability, and fast recovery. Progent's services feature complete incorporation with your network, access to mobile communication products, automated tracking of performance and network security, spam protection, patch and revision management, Helpdesk services, daily data backup, and full email management support.

Fault Tolerant Internet Connections IT Consultants
New Orleans, Louisiana Fault Tolerant Internet Connections Onsite Technical Support

Progent's Cisco-authorized IT consultants can help you create an affordable, 24x7 Internet connection architecture that can achieve non-stop Internet connectivity via a wide array of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the latest techniques for 24x7 Internet access to implement an affordable, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability.

Information Technology Consulting for SCOM 2012 R2
Datacenter Monitoring Remote Support in South San Francisco, CA

Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, enhancing and troubleshooting SCOM environments and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious issues detected by System Center 2012 Operations Manager.

SQL Server 2005 Network Consultant
Plano, Texas SQL Server 2005 Technical Consultant

Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

Consultant for Network Security Scan
Information Risk Evaluation Consultant Mountain View, California

Progent provides small businesses two ultra-affordable network security inventory scanning packages that include, at a set fee, remotely administered scans of your security profile which are analyzed by professional information security engineers who interpret the data collected by the remote scan, deliver unbiased summaries of your current network security, and offer recommendations for remediation. Progent offers two non-overlapping network security inventory packages for external and internal security testing that are priced to meet the budgets of small businesses while offering enterprise-class evaluations of your network's vulnerability to assault.


















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