Progent's Computer Contact Center Outsourcing Services for desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.


Additional Topics of Interest

Technology Consulting Services for Firepower Services
ASA 5500-X Firewall Specialists in Mobile

The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Mac and Linux Desktop IT Service Provider
Online Technical Support for Desktop

Progent can deliver a broad range of affordable services to help your business to install, configure, repair, and administer workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for individual machines or notebooks or help you to design and carry out a company-wide migration to new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and complete a site relocation or consolidation organized to produce minimal disruption of your productivity.

Consult for Lync Server 2013 video conferencing
Lync Server 2013 security Consultant Services in San Carlos, CA

Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

Specialist for ProSight VM Hosting
Private Cloud Integration Consultants in Alaska

Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, reductions in operational expense, improved executive focus, world-class security, enhanced fault tolerance, and business continuity.

Microsoft System Center OpsMgr 2012 R2 Computer Engineer
System Center OpsMgr 2012 Technical Consultant Alamo, CA

Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.

Citrix Xen Hypervisor Technology Professional
Jersey City, New Jersey Citrix Live Migration Consultant

Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing Citrix technology environment and show you how to optimize resource utilization, performance, protection, uptime, and recoverability.

Microsoft Certified Partner Computer Engineer for Hyper-V 2016 Linux
Windows Hyper-V 2016 Linux Remote Consulting Sonoma, CA

Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade plan, train your IT management and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.

Private Cloud Hosting for Virtual Data Centers Engineer
Award Winning Professional

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

Consulting for Antispam
Anti-Spam Technology Consulting Services Tracy, CA

E-Mail Guard is Progent's economical spam filtering and virus defense service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other forms of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that defuse email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server vendor, hardware technology, or data center location.

Telecommuter Jobs for Recruit Cisco Consultant
Positions for Network Professional Baton Rouge, LA

Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE certification; and specialists in advanced system architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support technicians, off-site service professionals, and CISSP or CISM accredited security professionals. Progent is also seeking veteran managers and administrators able to operate efficiently in our high-growth, virtual office model. Progent works with independent professionals who have specialized knowledge and working background in crucial information technology areas outside our primary technical concentration. Progent's Experts Team includes freelance consultants who can provide advice and development services for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in areas like telecom, web site development, EDI, eCommerce, or database management. Independent contractors certified by Progent coordinate with Progent's staff professionals to provide comprehensive solutions for small and midsize business networks.


















© 2002- 2019 Progent Corporation. All rights reserved.





An index of content::

Aironet Wireless AP Network Consultants Aironet 1700 Access Point Network Consultant
Allen, TX Onsite Technical Support Allen Security Consultants
Arizona Troubleshooters Tech Support for Phoenix, AZ, Tucson, AZ, Mesa, AZ, Glendale, AZ, Scottsdale, AZ, Chandler, AZ
Atlanta Computer Specialist Atlanta Solution Providers
Automatic Network Infrastructure Mapping IT Consultants Remote Support for Automatic Network Diagrams
BlackBerry BES Server Network Documentation Award Winning Consulting Services Company for RIM BlackBerry
Boise, ID Outsourcing Companies Microsoft Design Company
CCIE Expert Certified Branch Office IT Consulting Remote Support Services for Branch Office
CISA Certified Security Expert Configuration San Francisco Networking Group for Addison, Texas
CISSP Evaluation Security Network Security Testing in Augusta, GA
CISSP Security Auditing Security Security Team
CISSP Security Certification Security Network Consulting
CISSP Security Consultants Virginia Beach South Hampton Roads CISSP Security Organization
CISSP Security Firms CISSP Cybersecurity Organization Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN
CISSP Security Services CISSP Cybersecurity Companies Los Angeles
CISSP information Systems Audit Firewall Network Security Auditor Ronald Reagan Washington Airport DCA
Call Center Consulting Akron, OH IT Consulting in Los Angeles County California
Career for Microsoft MCP Remote Support From Home Job Mecklenburg County North Carolina
CentOS Linux, Sun Solaris, UNIX Specialist IT Services for Ubuntu Linux, Sun Solaris, UNIX in Mesa Phoenix
Cisco ACNS, Cisco CDN Software Online Troubleshooting IT Consulting
Cisco CCIE Migration Support Wichita County Microsoft Network Small Business IT Consulting
Cisco CCIE R&S Consulting Subcontractor Job Computer Consulting Home Based Virtual Office
Cisco CCSP Network Support Full-Time Jobs St Louis Cisco CCNP Consultant Jobs
Cisco Computer Network Consultant Server Integrators for Cisco
Cisco Computer System Consultant Onsite Computer Services for Cisco in Lexington, Fayette County
Cisco Design Companies Network Consulting Organization
Cisco Help Desk Computer Engineer in Fremont, CA Security Engineer Employment in Garland, TX
Cisco Help Desk Consultant Firewall Consulting Services
Cisco Help Desk Help and Support Emeryville, California Cisco Certified Expert Upgrade
Cisco Implementation Support Cisco Technology Consultant
Cisco Information Technology Outsourcing Companies Texas - Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX Cisco Network Design and Consulting
Cisco Integration Services Computer Outsourcing Consultants for Cisco San Diego, CA
Cisco Networking Company Cisco Small Business Network Consultants Honolulu, Oahu, Hawaii
Cisco Outsourcing IT Support Anaheim Hills Consulting Team
Cisco Outsourcing IT Support Cisco Administration in Raleigh
Cisco Outsourcing Technical Support Consulting Firm
Cisco Outsourcing Technical Support Baton Rouge Cisco Remote Technical Support
Cisco Small Business IT Outsourcing Firm Cisco Assessment New York JFK Airport
Cisco Technical Services Cisco Network Recovery Louis Armstrong Airport MSY
Computer Consultants for Call Center in Grand Rapids Atlanta, GA, Augusta, GA, Columbus, GA, Savannah, GA Install
Computer Network Companies for Microsoft SQL Server 2017 SQL Server 2014 Computer Outsourcing Consultant in Agoura Hills
Computer Network Consulting company Addison, TX IT Outsourcing Companies
Computer Network Support Company Upgrading
Computer Support Help Desk Consulting in Emeryville, California Redhat Linux, Sun Solaris, UNIX On-site Technical Support
Computer Support Help Desk On-site Support in Oakland Microsoft SQL 2014 Network Consulting Organization San Diego - La Mesa
Configuration for Red Hat Linux, Sun Solaris, UNIX Fresno Madera Gentoo Linux, Solaris, UNIX Network Consultant
Configuration for Sun Solaris Solaris Engineer
Consulting Services Microsoft SharePoint Server 2010 Support Services in Minneapolis
Consulting Team for Las Vegas, NV Las Vegas, NV Consultancy Services Group
Contact Center Consultant Security Consulting Services for Cisco in St Paul Airport MSP
Contact Center Engineer Tech Consultants for New York City, Buffalo, Rochester, Syracuse, Yonkers, Albany
Cotati IT Specialists Sonoma County Server Install in California
Design Consultants for Mobile Computer Network Companies for Mobile, AL
Engineer for Security Management CISM Certified Security Management Engineer
Exchange 2010 Server Network Help Exchange Server 2007 Software Consulting Firm
Exchange 2013 OWA Computer Engineer Consultant for Exchange 2013 Server
Exchange Computer Consulting Companies Exchange 2016 Technical Support Outsource Santa Monica
Exchange Server 2007 Service Providers Grand Rapids, Kent County Microsoft Exchange 2010 Technology Consulting
Exchange Server 2007 Small Office Network Consultants Computer Network Consulting
Exchange Server 2013 Network Support Company Consulting Organization for Microsoft Exchange Server 2007 in Erie County New York
Exchange Server 2016 Design Microsoft Exchange 2016 Design Consultants
Exchange Server 2016 Small Business Network Support Onsite and Remote Support for Exchange Server 2013
Fairfield IT Outsourcing Companies California Repairing for Fairfield
Florida Network Support Consultants Florida Information Technology Manager
Freelancing Jobs for Microsoft MCITP Engineer Job Openings for Network Consulting in Sacramento CA
Hayward Call Center Remote Technical Support CISSP Secure in Kansas City, KC, Missouri
Help Desk Consultant Largest New York City, NY, Buffalo, NY, Rochester, NY, Syracuse, NY, Albany NY Technical Consultant
Help Desk Information Technology Consulting New Hampshire Computer Security Specialist for Firewall
Help Desk Process Specialists Utah Microsoft SQL Server 2016 Small Business Network Consultant
Help Desk Process Technical Support Services in Emeryville, CA Hayward Networking Firms
Help Desk Support and Integration in Cottonwood, AZ Exchange Server 2013 Integration Companies Montgomery
Help and Support Red Hat Linux, Solaris, UNIX IT Services
Helpdesk Online Help Rio Vista, CA Top Rated Network Consultants for Remote Help Desk in Visalia, San Joaquin Valley
Helpdesk Onsite Technical Support Newark, Essex County, New Jersey Professionals
Houston Texas Network Administration Garland, Texas Information Technology Outsourcing
Houston, TX Help Desk Integration Systems Consultant for Cisco CCIE in Sunnyvale
IT Consulting Firm for Windows 2008 Server Windows Server 2016 Network Help in Los Angeles
IT Services San Pablo, CA Remote Support Jobs for Computer Security Consultant San Diego - La Jolla
IT Technical Support Company for Parsippany, NJ Parsippany Network Consultation
Information Technology Consulting Companies for Cisco Cisco Tech Support in New York City- Manhattan, The Bronx, Brooklyn, Queens, Staten Island
Information Technology Consulting Company BlackBerry Smartphone Online Help
Information Technology Outsourcing Group for BlackBerry Wireless Technology Providers for BlackBerry Professional Software
Installation for SQL Server 2016 SQL Server 2014 IT Solution Providers in New York, NY
Integrated Services Routers Online Technical Support CCDP Expert Certified 2900 Router Engineer
Integration Online Technical Support for Microsoft SQL Server in Austin, TX
Integration Services Online Help for Mandrake Linux, Sun Solaris, UNIX in Cicero, IL
Integration for Computer Support Help Desk BlackBerry Smartphone Technical Support Organizations
Internet Colocation Center Information Technology Outsourcing Newark, NJ Hosting PC Consulting
Irving Network Consulting Services Consultancy Firms for Irving
Lawrence Help Support Group
Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA Computer Outsourcing Consultant California - Los Angeles, San Diego, Long Beach, Fresno Troubleshooters
MCSE Consulting Contract Job Opportunities Employment in Denver Golden Triangle
Macintosh OSX Online Technical Support Macintosh OSX Troubleshooting
Mandrake Linux, Solaris, UNIX Information Technology Consulting Top Quality Online Help for Fedora Linux, Solaris, UNIX
Mandrake Linux, Sun Solaris, UNIX Technology Consulting San Diego County California Independent Support and Help
Mertztown, PA Consultant Services Contract for CISSP Engineer New England
Microsoft Azure hybrid cloud integration Consult Enterprise hybrid cloud Consultant
Microsoft Certified Expert Alpharetta, GA Consulting Organization Alpharetta Tech Outsourcing
Microsoft Computer Networking Services Contractor Fullerton Anaheim Laguna Niguel
Microsoft Consultancy Services Group for Albuquerque IT Service for Albuquerque, New Mexico
Microsoft Consultant Telecommuting Jobs Microsoft MCA Consultant Part Time Job in Yountville, Rutherford
Microsoft Exchange 2000 Upgrade Online Help Expert Microsoft Certified Upgrade Consultants for Exchange 2000
Microsoft Exchange 2010 Network Design Consultant Exchange Server 2013 Help Center
Microsoft Exchange 2010 Technical Support Firm Small Business IT Consulting Firms for Exchange Server 2013 in Indianapolis, IN
Microsoft Exchange Server 2007 Support Specialist Exchange 2003 Server Network Installation
Microsoft Exchange Server 2013 System Support Computer Network Providers Anchorage Alaska
Microsoft Help Desk Consulting in Boca Rotan, FL Software Consulting Services
Microsoft MCA Remote Consultant Telecommuting Jobs Job Opening for Microsoft Engineer Santa Ana, CA
Microsoft SQL 2008 Consultancy Services Top Rated Information Technology Outsourcing Companies Irving, TX
Microsoft SQL 2014 Service Provider Outsource IT for Microsoft SQL Server Omaha, Douglas County
Microsoft SQL Server 2016 Support services Computer Outsourcing in Madison
Microsoft SQL Server 2017 Computer Firms Remote Support in Davidson County Tennessee
Microsoft SQL Server 2017 Engineers Support Specialist
Microsoft SharePoint 2013 IT Services SharePoint Server Information Technology Consulting in Orlando-Kissimmee
Microsoft SharePoint Server 2013 IT Consultants SharePoint On-site Support San Diego
Microsoft Support Telecommuting Jobs MCSA MCDBA MCIPT Support Work From Home Job Marin County
Microsoft Windows 2000 IT Consultants Windows 2000 IT Consultant
Microsoft Windows Server 2016 Consultancy Services Company Best Configure for Windows Server 2012 R2 in San Jose - Sana Clara
Microsoft Windows Server 2016 Upgrade Support Outsourcing Services for Windows Server 2016 in Columbus, Franklin County
Microsoft Windows Server 2019 Integration Group IT Outsourcing Group in Rockefeller Center, Radio City, New York
Microsoft and Cisco Certified Network Consult IT Outsource for Portland, New England, Maine
Migration Consulting for SQL 2014 Microsoft SQL 2014 IT Consulting Companies Greensboro Winston-Salem High Point
Milwaukee, WI, Madison, WI, Green Bay, WI, Kenosha, WI Assessment Milwaukee Wisconsin Services
Network Consulting for Computer Support Help Desk Computer Expert Gerald Ford International Airport
Network Security Consulting Troubleshooters for Microsoft SQL Server in Oakland Berkeley Emeryville
Network Specialists Computer Firms for Alabama
Network Support Help Desk Integration New Orleans Cisco CCIE Consultancy Firms in Fort Lauderdale
Network Support Help Desk On-site Support in Burlingame, California Cisco On-Call Services Madison
Network Support Help Desk Online Troubleshooting in Belmont, CA Network Security Consultants for Plano, TX
Network Support Openings Microsoft MCSA Remote Consultant From Home Job Phoenix Arizona
Network Support Service for Microsoft Network Small Business Computer Consulting Services for Emergency Phone Support
Network Support Service for Microsoft SQL Server 2017 Microsoft SQL Server IT Outsourcing
Omaha, NE Small Business IT Consulting Firm Omaha, NE IT Outsourcing Companies
On-site Technical Support for Contact Center in San Diego Outsourcing
Online Microsoft Office 365 Training Consultant Computer Consulting Companies
Online Support Denver Golden Triangle Fedora Linux, Sun Solaris, UNIX Consulting Services
Online Support Services for Microsoft SharePoint Server 2013 SharePoint Server 2007 Computer Consultant in Philadelphia International Airport PHL
Onsite and Remote Support for Cisco Security Consultant for Cisco Polk County Iowa
ProSight Network Infrastructure Monitoring Consulting Nationwide Network Consultants
Remote Help Desk Security Consultants Microsoft and Cisco Repair Installation Lafayette, LA
Remote Technical Support Tech Support For Small Business Denver Colorado
SQL Server 2014 Computer Consulting Services Louisville International Airport SDF Computer Network Consulting company
SQL Server 2016 Support Firms Microsoft SQL Server 2017 Network Consulting Organization New Orleans Louisiana
San Francisco Bay Area Computer Consultants for Call Center Windows Small Business Computer Consulting Firms in Pasadena, Los Angeles County
San Francisco Technicians Top Quality Pacifica Recovery Services California
San Rafael, CA Computer Support Help Desk Technical Support Services Outsourcing for Microsoft and Cisco Providence, RI
Santa Rosa IT Service Providers California Sonoma County Install
Security Certification Audit for Firewall in Texas
Security Network Security Testing CISSP Security Tech Services in Gary, Indiana
SharePoint Professional Network Consultant
SharePoint Server 2007 Help and Support Tucson Arizona Worldwide Microsoft SharePoint Network Consulting
Small Business Outsourcing Small Business Specialists
Small Business Outsourcing IT Cisco Small Business IT Consultants Columbus, OH
Small Office IT Consultant for Windows 2019 Server Windows Server 2016 Network Consulting Firm
Small Office IT Consulting for Cisco Cisco Computer Setup Virginia - Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, Richmond, VA
Software Consultant Network Solutions for Lincoln, NE
Solaris Computer Consultants Linux Remote Consulting
Solaris Consultant Services Solaris Professionals
Specialist for Menlo Park Mountain View System Engineers in Northern California
Specialists Information Technology Consulting Firms for Cisco
Specialists for Windows Server 2003 Microsoft Windows 2003 Support and Setup
Stamford, Connecticut Information Technology Outsourcing Stamford, CT Service
Subcontractor Job Cisco CCIE Service Provider Network Consulting Job
Sun Solaris Online Technical Support Redhat Consultant Services in Houston Texas
Support Help Desk Online Troubleshooting West Sacramento, CA Indiana - Indianapolis, IN, Fort Wayne, IN, Gary, IN, Evansville, IN IT Service Providers
Support and Integration for Cisco Help Desk Cisco Certified Colorado Implementation
Support services for Windows Server 2016 Technicians for Microsoft Windows Server 2016 Oakland, CA
Suse Linux, Solaris, UNIX Consulting Tucson, Pima County Online Technical Support for Red Hat Linux, Sun Solaris, UNIX
Tech Consulting for California - Los Angeles, San Diego, Long Beach, Fresno Small Business Computer Consulting Group for California
Technical Firms for Santa Rosa Healdsburg Recovery Services in California
Technical Support Services for Microsoft SharePoint Server 2010 Microsoft SharePoint Server 2010 IT Services Daly City, CA
Technology Consulting for Linux Alabama Network Consultant for UNIX
Top Ranked Microsoft Help Desk Network Consultant in San Jose, CA Microsoft Exchange Server Troubleshoot Expert West Jordan
Turlock Consultants Network Support Consulting Northern California
Ubuntu Linux, Sun Solaris, UNIX Network Consultants Ubuntu Linux, Sun Solaris, UNIX Online Technical Support in Aurora, Illinois
Virginia System Consultant Virginia Beach, VA, Norfolk, VA, Chesapeake, VA, Richmond, VA, Arlington, VA Technology Consulting Company
Virtual Help Desk Professional Columbus, Cleveland, Cincinnati, Toledo, Akron, Dayton Repair
Virtual HelpDesk Troubleshooting San Jose Arlington, Texas Repair
Windows Networking Consultancy Windows 2008 Server Outsourcing Services
Windows Server 2012 Computer Network Providers Berkeley Technicians for Windows Server 2016
Windows Server 2012 Network Installations Windows Server 2016 Computer Networking
Windows Server 2016 On-Call Services Microsoft Windows Server 2016 Technology Providers
Windows Server 2016 Security Consulting Firms Windows Server 2012 R2 Network Admin Companies
Windows Server 2016 Server Integrators Information Technology Installation Service for Windows Server 2016 in Arlington, TX
Windows Server 2019 Network Consultation Windows Server 2016 Designers Greensboro
Wireless Security Consultants Specialist for Security Audit
Woodcliff Lake, NJ Consultants for Network Support Help Desk MS Certified California Information Technology Consulting Company
Yonkers, NY Technical Firms Yonkers Computer Consultancy Company