Progent's Computer Contact Center Outsourcing Services for desktop technical support are designed specifically for small businesses who require fast access to a Help Desk Call Center with expert phone support and effective escalation options but who must operate within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Deployment.

Additional Topics of Interest

Technology Consulting Services for Firepower Services
ASA 5500-X Firewall Specialists in Mobile

The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Mac and Linux Desktop IT Service Provider
Online Technical Support for Desktop

Progent can deliver a broad range of affordable services to help your business to install, configure, repair, and administer workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for individual machines or notebooks or help you to design and carry out a company-wide migration to new or revised OS platforms and business applications. Progent can also supply consultants and technical workers to help your company to prepare for and complete a site relocation or consolidation organized to produce minimal disruption of your productivity.

Consult for Lync Server 2013 video conferencing
Lync Server 2013 security Consultant Services in San Carlos, CA

Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that permits a BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing, and both IP and PSTN calling enabled for a wide range of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid topology suitable for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.

Specialist for ProSight VM Hosting
Private Cloud Integration Consultants in Alaska

Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, reductions in operational expense, improved executive focus, world-class security, enhanced fault tolerance, and business continuity.

Microsoft System Center OpsMgr 2012 R2 Computer Engineer
System Center OpsMgr 2012 Technical Consultant Alamo, CA

Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.

Citrix Xen Hypervisor Technology Professional
Jersey City, New Jersey Citrix Live Migration Consultant

Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing Citrix technology environment and show you how to optimize resource utilization, performance, protection, uptime, and recoverability.

Microsoft Certified Partner Computer Engineer for Hyper-V 2016 Linux
Windows Hyper-V 2016 Linux Remote Consulting Sonoma, CA

Windows Hyper-V 2016 incorporates core features first developed for and proven on Azure, among the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a non-disruptive upgrade plan, train your IT management and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.

Private Cloud Hosting for Virtual Data Centers Engineer
Award Winning Professional

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented level of vendor independence.

Consulting for Antispam
Anti-Spam Technology Consulting Services Tracy, CA

E-Mail Guard is Progent's economical spam filtering and virus defense service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other forms of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that defuse email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their email application, irrespective of server vendor, hardware technology, or data center location.

Telecommuter Jobs for Recruit Cisco Consultant
Positions for Network Professional Baton Rouge, LA

Progent is looking for a variety of full-time workers such as solutions-driven MCSEs; network experts who have Cisco CCDP or CCIE certification; and specialists in advanced system architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and VMware technology. Progent is also looking for desktop support technicians, off-site service professionals, and CISSP or CISM accredited security professionals. Progent is also seeking veteran managers and administrators able to operate efficiently in our high-growth, virtual office model. Progent works with independent professionals who have specialized knowledge and working background in crucial information technology areas outside our primary technical concentration. Progent's Experts Team includes freelance consultants who can provide advice and development services for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep expertise with non-Microsoft platforms such as Linux, Apple OS, or Solaris, or offer world-class help in areas like telecom, web site development, EDI, eCommerce, or database management. Independent contractors certified by Progent coordinate with Progent's staff professionals to provide comprehensive solutions for small and midsize business networks.

© 2002- 2019 Progent Corporation. All rights reserved.

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