Expanding your at-home workforce may have a major impact on IT architecture, security, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Hialeah company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Hialeah, Florida organizations to with any facet of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the corporate phone system to include remote users is vital to supporting an effective work-at-home solution. A variety of cloud-centric IP voice products are used by small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations optimize their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports additional mixed media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can help you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to work with these VoIP solutions and provide as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Hialeah, Florida business, phone 1-800-993-9400 or visit Contact Progent.