Expanding your at-home workforce may have a major effect on IT architecture, security, and company workflows. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Hialeah organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Hialeah, Florida companies to succeed with any facet of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and streamlined management.
VoIP Integration for Teleworkers
Extending the corporate PBX system to include telecommuters is vital to maintaining an effective work-at-home solution. A variety of cloud-centric digital PBX products are popular with small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to design or tune a telecommuter VoIP service that provides the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall
such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to work with these VoIP solutions and deliver online deployment and debugging expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Hialeah, Florida company, call 1-800-993-9400 or go to Contact Progent.