Enlarging your at-home workforce may have a significant impact on network infrastructure, security, and company workflows. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your Honolulu company to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide services that go from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Honolulu, Hawaii businesses to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and centralized management.

Help Desk Services for Teleworkers
A rapid, company-wide switchover to a teleworker workforce, which could be activated by a pandemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient internal Help Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center services.

  • Progent's Standard Help Desk support services leverage Progent's nationwide network of remote technical support specialists along with world-class trouble ticketing and follow-up technology to provide an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop technical support from initial service requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal allows teleworkers to monitor or revise their current tickets, enter details, and upload screen captures or relevant files. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. For details, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
  • Progent's Call Desk Supplemental Service enables you to expand your current Call Desk organization by sharing delivery of Call Desk support transparently between your in-house support personnel and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's shared Call Center service uses a collective support solution utilizing the number one PSA tool for managing service requests and ticketing, assigning ownership, monitoring progress, and generating management reports. To learn how Progent's Help Desk Call Center Supplementation Services can enable your business to provide best-in-class IT support to your teleworkers, go to Progent's Call Desk augmentation Services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Honolulu, Hawaii company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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  • 24-7 Virtual Server Technology Services
    Support and Integration Server Consolidation

    By using virtual server technology, companies can run many virtual machines on a single physical server. Virtual server technology enables businesses to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are also the critical technology behind private clouds, which provide major advantages including reducing the costs of hardware, datacenter facilities, and administration while enhancing data protection, network reliability, and disaster recovery. Other important server management options are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can assist you in all aspects of server consolidation and administration to allow your company to cut expenses and conserve time.

  • Security Penetration Testing Network Security Auditing Firewall Configuration Penetration Testing

  • ProSight Remote Server Monitoring Network Consultant
    ProSight Remote Server Management Specialist

    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT staff and your assigned Progent consultant so all looming problems can be resolved before they have a chance to disrupt your business.

  • Server Consultants North Carolina Vermont Small Business IT Outsourcing Group
  • Service Desk Management Support Professional CISSP Certified Expert Service Desk Management Support Technical Consultant
  • Services Windows 7 Windows 7 Backup and Restore Computer Consulting
  • SharePoint Server 2010 Support Technology Consulting SharePoint Excel Services

  • Case Study Proxim Wireless
    Wireless Integration Example Application

    Progent provided a wireless integration environment that allowed a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

  • Remote Workforce Honolulu Guidance - Help Desk Call Center Solutions Consulting Services Honolulu Hawaii
  • Small Business APs Network Consulting Urgent Small Business WAP121 IT Services
  • Small Business WAP371 Support and Integration Small Business 500 AP Engineer
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  • Spam Filtering Security Group Virus Removal Network Security Test
  • Specialist ProSight Email Data Loss Protection Email Block Lists Specialists

  • SCCM 2012 Site Hierarchy Design Integration Support
    Technical Consultant Microsoft Configuration Manager 2012

    Progent can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or assist you to enhance your current SCCM 2012 environment to support your evolving IT needs. In addition, Progent can help you to create a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

  • Specialist Windows Server 2012 R2 Server Manager Windows Server 2012 R2 Hyper-V Consultant Services
  • Specialist Windows Server 2012R2 upgrade MCSE Expert Certified Windows Server 2012R2 Private Cloud Support Services
  • Specialists Hybrid Configuration Wizard Office 365 and iPhones IT Services
  • Telecommuters Honolulu Assistance - Call Desk Outsourcing Expertise
  • Specialists for Honolulu Network Service Organizations Honolulu, Waikiki Consulting Expertise for Honolulu IT Support Companies Honolulu Hawaii
  • Sun Solaris Engineers NetBSD Technical Consulting
  • Supplemental IT Support Staffing Help Consulting Expertise Temporary Staffing Support Consultants Honolulu Hawaii
  • Teleworkers Honolulu Consulting Experts - Help Desk Call Center Solutions Guidance
  • System Center OpsMgr 2012 Online Technical Support 24/7 Support Outsourcing Data center Monitoring
  • System Center OpsMgr 2012 Support and Integration Best Configuration Microsoft SCOM 2012 R2
  • Technical Consultant Linux Linux Online Consulting

  • CCDP Certified Nexus 3000 Switch Consulting
    Onsite Technical Support Nexus NX-OS

    Nexus switches are designed to provide the performance, scale, dependability, virtualization support, density, data protection and manageability required to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises support services to assist you to create an efficient network topology, build pilot systems to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, run security and compliance evaluations, set up proactive monitoring and alert systems, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Nexus family of switches. Progent can also assist you to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus platforms.

  • Technical Services Microsoft Desktop Apps Instruction Live Online Office Excel Class
  • Technology Consulting Offsite Workforce IP Voice Work from Home IP Voice Support and Integration

  • Top WSUS Engineers
    WSUS Consulting Services

    Microsoft Windows SUS enables IT administrators to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT staff can fully and easily manage the distribution of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.

  • Technology Providers Midsize Business Midsize Company IT Outsourcing Company
  • Temporary IT Staffing Services Remote Troubleshooting Network Consultant Short Term IT Staffing Services
  • Texas Computer Consultancy Firms Ohio Network Assessments

  • High-Availability Systems Support
    Consultant Services Microsoft Windows Server 2008 Clustering

    Progentís Disaster Recovery/Business Continuity specialists have in-depth experience helping small businesses to reduce system downtime by offering cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can assist your company to develop and validate an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery engineers can help you to design, deploy, and manage fault-tolerant technologies including non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.

  • Remote Workforce Honolulu Consulting and Support Services - Help Desk Augmentation Consultants
  • Top MCSE MCSA MCDBA MCIPT MCA Consultant Job Opportunity Microsoft MCP Engineer Positions San Francisco Airport SFO

  • Microsoft Exchange Remote Troubleshooting
    Remote Support Services Microsoft Exchange 2000

    Progent is one of the most qualified network consulting companies for integrating email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 management.

  • Top Quality Contractor Jobs Cisco Certified Cisco CCNA Subcontractor Jobs
  • Top Ranked Exchange 2013 Management Support and Setup Exchange 2013 DLP Support
  • Top Troubleshooting SCVMM Microsoft Virtual Machine Manager Integration
  • UNIX Services Solaris Professional
  • Urgent Meraki MR66 Access Point Support Outsourcing 24x7 Meraki Wave 2 AP Network Consulting
  • Urgent Office 365 Exchange Online and on-premises Exchange Online Troubleshooting Office 365 and on-premises Exchange Technology Consulting Services
  • Whitepapers IT Outsourcing Best Practices IT Outsourcing Example Whitepaper
  • Windows 10 Management Technical Consultant Windows 10 Installation Support and Setup
  • Windows 7 Evaluation Online Help Windows 7 Technology Consulting Services
  • Windows Cluster Shared Volumes Support and Integration Remote Consultants Failover Cluster Manager Windows Server 2012
  • Windows Server 2000 Upgrade Help 24 Hour Microsoft Windows 2000 Integration
  • Windows Server 2012 R2 Multitenancy Information Technology Consulting Windows Server 2012 R2 Server Manager Integration Services
  • Windows and Linux Computer Consultant Linux with Windows Engineer

  • Home Based Microsoft Consultants Contract Jobs
    Home Based Virtual Office Compensation for Cisco Certified

    Our compensation model is built on revenue sharing, so similar to being an independent consultant, your earnings are directly tied to your work effort. Some of our support staff focus on lifestyle issues and elect to consult at a more relaxed pace, using our flexible schedule to follow personal enthusiasms such as hiking, motorcycle racing, skiing, surfing, vacations, or sharing free time with relatives and acquaintances. Other consultants take advantage of the opportunity to make big dollars via lots of work and extended hours. Progent completely encourages both sides of the spectrum plus everything in the middle.

  • Wireless Security Consulting Security Consultancy

  • 24/7 Sun Solaris Security Consultancies
    Sun Solaris Security Audits

    If your business has a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad range of security areas including security management practices, security design and models, access management systems and methodology, software development security, business processes security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP define the basic skills and international standards of performance that network security managers are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the background and knowledge to deliver world-class security management and consulting services.

  • Wireless Site Survey Network Consultants On-site Technical Support Wireless Site Survey
  • Work at Home Employees Assistance near me in Honolulu - Conferencing Solutions Expertise Honolulu Remote Workers Voice/Video Conferencing Solutions Assistance
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  • wireless IP phones and Aironet APs Professional Cisco Certified Wi-Fi VoIP phone integration Setup and Support

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