Additional Topics of Interest
Consult for VMware vCloud Director vCD
Progent can provide the assistance of a certified VMware VCDX expert to help you design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Cisco Experts Support and Integration for ASA 5550 Firewall
Progent's Cisco CCIE-certified networking consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Dynamics GP Enterprise Reporting Consultants
Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that let you monitor all business processes, revenues and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you create reports that let you analyze your business more completely, converting raw data into valuable business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains.
Microsoft Office Small Business IT Outsourcing Group
Progent's pricing model is to bill for remote support and on-site help by the minute. As a result, you are charged only for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no initialization charge and asks no retainer for services provided during normal working hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for quick repairs so you will not be tempted to allow less critical problems to fester.
Microsoft Exchange Server Hosting Outsource Service System Engineers
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies in Northern California and nationally. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, achieve high availability email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
Specialists for Microsoft Lync Server
Progent's Microsoft consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and execute an installation of Microsoft Lync Server 2010 that centralizes the management of IM and Presence and increases the productivity of your office staff, telecommuters, and smartphone users. Progent can also help you to carry out a smooth migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to enhance the collaborative capabilities of MS Office applications, and offer online seminars and ongoing technical support for Lync Server and other Microsoft technologies.
Call Center Technical Support Services
Progent's Computer Help Desk Outsourcing Services are designed especially for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who must work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Network Consulting for SQL Server 2016 R Services
SQL Server 2016 offers major enhancements in speed, scale, security, high-availability, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to help organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
IT Consultant for ProSight Patch Management Automation
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that any potential issues can be resolved before they can impact productivity.
Fault-tolerant Internet Connectivity Network Consultants
Progent's Cisco-authorized IT consultants can show you how to design an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet access products and services including non-stop BGP, automatic fail-over, and redundant ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the most current techniques for fault tolerant Internet connectivity to implement an affordable, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet access.
Consulting for CISM Certified Cybersecurity Management
Progent offers the expertise of CISM certified security consultants. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of skill that IT security professionals are expected to learn. CISM provides business management the confidence that consultants who have earned their CISM credential have the experience and capability to deliver efficient security administration and support services.
Virtual Help Desk Computer Consultants
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended specifically for small organizations who require fast availability of a Help Desk Call Center with expert telephone support and effective escalation options but who have to operate within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.