Additional Topics of Interest
CRM Computer Engineer
Microsoft CRM helps mid-market businesses nurture profitable customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver steady, effective customer service. Progent can configure the most sensible server and communications environment, including mobile wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your Northern California company with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your sales or customer service data.
Exchange 2000 Upgrade Upgrade Consultants
Years of background with Microsoft's email products makes Progent one of the most qualified computer support firms in California for integrating email solutions powered by Exchange Server 2000. Progent is skilled in helping small organizations get the full benefits of Exchange Server under typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server management.
Microsoft Exchange Online Support
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Exchange Server 2007.
SQL Server 2014 On-site Technical Support
SQL Server 2014 incorporates major improvements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services that include system design, configuration, management, remediation, and software development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Hyper-V Virtual Consulting Services
Progent's network professionals can help you evaluate the potential benefits of Hyper-V-powered virtualization for your business, conduct test installations to verify Hyper-V's operation with your production software, assess your network infrastructure for smooth performance with virtualization technology, assist you in moving to Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, design and validate disaster recovery processes that optimize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.
Help Desk Help and Support
Progent's Network Help Desk Outsourcing Services are designed especially for small businesses who need fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who have to operate within a modest network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Services, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.
CCIE Certified SIP Trunk Failover Support and Setup
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to assist businesses to migrate efficiently to a productive communications ecosystem that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
Remote Server Management Cards Consultant Services
Remote management cards give IT administrators complete control over a server without the requirement for a personal presence. Through these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Protecting for Security Evaluation
For smaller organizations, network security and regulatory compliance is excessively complicated to stay ahead of yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to hide. Progent has made it affordable for small and midsize organizations to implement vital IT security projects successfully by providing the advantage of billable time to the nearest minute without any minimum charge for online help. You can have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified consultants can help your business with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
SCDPM 2012 and Exchange Network Engineer
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist businesses of any size to design, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.