Huntington Beach At Home Workforce Connectivity Consulting Partner
Call Desk Solutions Consulting and Support Services
Enlarging your at-home workforce may have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Huntington Beach company to pick the appropriate technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent offers support services that go from on demand expertise for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Huntington Beach, California companies to with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Support for Teleworkers
A rapid, organization-wide switchover to a from-home business model, which could be motivated by an epidemic or as a component of a business continuity plan, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk services make it possible for organizations to outsource or augment their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services utilize Progent's extensive team of remote IT support specialists combined with world-class trouble ticketing and tracking technology to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote Level 1 desktop technical support from initial service requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to monitor or edit their current trouble tickets, add information, and upload screen captures and attachments. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 technical support charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to resolve advanced issues. To learn more, refer to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Desk Supplemental Service enables you to supplement your current Call Desk team by sharing delivery of Call Center support seamlessly between your in-house support organization and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's co-managed Support Desk service is based on a co-sourcing support model based on the leading professional services automation (PSA) tool for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and generating reports. For details about how Progent's Support Desk Augmentation Services can enable your business to provide best-in-class desktop support to your at-home workforce, see Progent's Support Desk supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Huntington Beach, California business, phone
An index of content::
SharePoint 2013 Migration Consultants
SharePoint 2013 Consultants
Progent has been providing SharePoint support since the first product was released over two decades ago, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.
Microsoft SCOM 2012 R2 Computer Consultant
Microsoft SCOM 2012 Network Engineer
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Security patch management Consultant Services
After Hours IoT sensors patch management Consult
Progent's managed services for patch management offer organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Exchange Server 2010 Upgrade Consultant Services
Consultant Exchange Upgrade
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Microsoft Exchange 2010 for your company and can help you to design and implement an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will offer quick payback by improving your productivity, lowering the cost of equipment and support, streamlining management, and integrating your key communications technologies.
SharePoint 2019 On Premises Setup and Support
Best SharePoint Server 2019 Migration On-site Support
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management system.
SonicWall NSA 2650 Firewall Security Organizations
SonicWall Gateway Security Suite Network Security Audit
Progent's certified SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business operations.
Online Help Windows Server 2012R2 Private Cloud
Configuration Windows Server 2012R2 Clustering
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, tune your network infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, help with creating applications, and generate and validate a DR/BC plan.
Microsoft SQL Consultants
SQL Server Replication Specialist
SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid development of a new generation of high-end programs that can provide your company a critical competitive advantage. SQL Server provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Open Now wireless controller Remote Troubleshooting
Online Troubleshooting Wave 2 Wi-Fi controller
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Windows Server 2008 R2 Professionals
Windows Server 2008 R2 Professional
Microsoft Windows Server 2008 R2 features high levels of performance, protection, availability, expandability, and flexibility that improve output of local, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective remote consulting, technical support, and training services to assist your company to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Immediate MS SQL Server 2008 Online Troubleshooting
MCSE Expert Certified Consultants SQL 2008 Reporting Services
Microsoft SQL Server 2008 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of designing, deploying, managing, and using company data and database programs in environments ranging from handheld devices to corporate data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with real-world expertise and broad knowledge in planning and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Top WiFi 6/6E migration Remote Support Services
802.11ax Management Support Outsourcing
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of all sizes to deploy, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Microsoft Office System Support Consultants
Microsoft Office IT Manager
Progent's IT outsourcing services for small businesses feature designing Windows XP, .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, fixing chronic integration problems, and creating a company-wide security plan. Progent can help you maximize network reliability and performance with non-stop technologies, redundant network topology, and proactive server monitoring. Progent also offers project management help for major migrations and can assist with requirements definition, resource identification, bill of materials development, vendor qualification, purchasing logistics, and full documentation. Progent's IT outsourcing service also includes education for office productivity packages such as Microsoft Office.
Setup and Support SQL 2008
Specialist SQL 2008 Analysis Services
Microsoft SQL Server 2008 offers powerful, familiar tools to IT professionals and network users, lessening the difficulty of creating, deploying, managing, and using company data and analytical applications in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
Remote NinjaOne Server Management Outsourcing
ProSight NinjaOne Remote Desktop Management Support and Setup
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced 24x7 remote monitoring and management techniques to keep your IT system operating efficiently by checking the state of vital assets.
Microsoft SQL Professional
SQL Server Capacity Planning Programming Firm
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of a new generation of enterprise-class applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft technology, assures you success in designing, installing and managing Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Microsoft Entra SharePoint Consultants
After Hours Azure Disaster Recovery Consultant
Progent's consultants can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across onsite and Azure assets.
Help and Support Hornetsecurity Altaro 365 Total Teams Chat Backup
24-Hour Altaro 365 Total Backup On-site Technical Support
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Email Mobile Access Small Business Computer Consultant
Microsoft Exchange 2019 Server Installation
Progent's Microsoft-certified experts have 20 years of background providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Exchange Server support services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
24x7 Skype for Business Reverse Proxy Server Consultants
Microsoft Skype for Business 2015 Specialist
Progent's consultants can provide remote and onsite consulting services for organizations of all sizes to assess the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help you to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can help you create and verify a security environment for your Skype for Business solution that is compliant with regulatory requirements.
Technical Support ISA Server 2006
Top Ranked ISA 2006 Support
Microsoft ISA 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network, and web caching platform for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 engineers can help you plan, cost-justify, test, install, customize and support the any version of ISA Server 2006 on your network.
24/7 Computer Consultant ProSight Reporting Ticketing
ProSight Reporting Remote Infrastructure Monitoring Support
ProSight Reporting is an expanding suite of real-time reporting tools designed to integrate with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
SharePoint 2003 Network Consultants
Microsoft Office SharePoint Server 2003 Help and Support
Progent's Microsoft-certified consultants can help you rationalize the business justification for deploying SharePoint Server 2007, consult with you on the most sensible edition of SharePoint Server for your circumstances, provide configuration and deployment expertise, assist you to set up MS SQL Server as a back-end database, improve your network integrity, integrate your standard and custom application software to work with SharePoint Server 2007, develop a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk support.
Dynamics Contract Programming Firm
Custom eCommerce Programming
For custom application creation, Progent can supply programming experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Online Help System Center 2016 Virtual Machine Manager
System Center 2016 and Office 365 Integration Remote Troubleshooting
Progent has over 20 years of background integrating, maintaining and troubleshooting the core components that make up System Center and can help your organization to design, deploy, manage, and repair your System Center 2012 R2 solution to maximize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent can help you to upgrade to the current version of Microsoft System Center from an earlier one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.
Remote Support Support Services
Phone Support Remote Troubleshooting
For medium-size businesses looking for IT consulting services, Progent can deliver an array of options such as local help, remote assistance, off-site Help Desk, 24x7 support with remote network monitoring, temporary staff augmentation, business relocation services, software development, and professional consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers professional onsite support for fixing network problems rapidly and economically.
Microsoft Teams Web Apps Server Consultant
Microsoft Teams topology Services
Progent can help your business to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Excel 3D Map Developer
24/7 Excel Power View Design Firms
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad range of remote services to assist you to plan, develop, test, deploy, manage, and troubleshoot applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide as-needed help to clients who need a quick fix to a specific issue associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individual users or teams.
ProSight Email Guard AES Encryption Consultant Services
24-7 Consultants ProSight Email Guard Spam Filtering Services
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Virtual Call Desk Professionals
Shared Network Support Help Desk On-site Support
Progent's Microsoft and Cisco certified experts provide several ways to help medium-size and large businesses create an efficient and successful in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help businesses sift through the various top level Help Desk application programs on the market and decide what products may be too expensive, lack key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk team for occasional projects or to fill in for absent or incapacitated personnel.
Services NotPetya ransomware recovery
ransomware virus recovery Engineer
Progent's proven ransomware recovery consultants can help your business to reconstruct an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
24-Hour External Network Security Scan Engineers
Network Security Scan Professional
Progent offers two low-cost service bundles intended to enable small businesses to get an objective network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your network from outside your firewalled perimeter to determine possible risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from a secure computer within your firewall to evaluate your exposure to inside assaults. The two security inventory services are configured and run from a secured remote site.
64-bit Upgrade Remote Support
Immediate 64-bit Processing Consultants
Progent's Microsoft-certified consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit desktop processing, plan an affordable upgrade process that reduces business disruptions, and deliver economical, expert online help to aid your company to configure 64-bit PC desktop operating systems and application software on your current computers.
Select Topic: