Additional Topics of Interest
VPN Computer Consultants
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to evolve with your growing business needs. Progentís Cisco-Premier network experts are familiar with Ciscoís complete family of hardware and software aimed at eliminating information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user certification, permissions, and tracking from an easy-to-use Web interface.
Setup and Support for 802.11x Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and implement a wireless network customized for your environment, offering you a WLAN that has the coverage, speed, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
Lync Server Computer Consulting
Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business migration.
Online Cisco Certified CCIE Software Outsourcing Consultant
Progent's Cisco CCIE-certified networking consultants have extensive background assisting ISPs to design, implement, manage, tune, and troubleshoot fault-tolerant, scalable connectivity environments suitable for public networks.
Shared Call Center Support Services
Progent's Computer Call Center Outsourcing Services for desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with expert phone support and full escalation options but who must work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Security Penetration Testing Audit
Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progentís security experts can run thorough penetration checks without the awareness of your company's in-house IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion detection alerts and event history analysis are correctly set up and consistently monitored.
Microsoft Virtual Machine Manager Configuration
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from an earlier version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 environment so you get the highest possible business value.
Redhat Linux Computer Consultants
Progent's Linux consulting experts offer small and mid-size businesses and developers support for administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise offers you an easy one-stop source to show you how to create and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Microsoft Office XP Network Installation
Progent's pricing model is to bill for online service and on-site help by the minute. Consequently, you are billed just for delivered services. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no service activation fee and asks no retainer for support services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you won't be tempted to permit simple problems to fester.
Cisco RADIUS Security Remote Consulting
Cisco's security and remote access technology for small to medium sized companies represent a full range of easy-to-administer security products to help safeguard your entire network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business goals.
Network Security Audit for Solaris
If your business operates a Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole organization in a wide array of security topics such as security management practices, security design and models, connection management products and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of performance that network security managers are expected to possess. These accreditations provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to offer effective security management and consulting services.
MOM Case Study
Before Progentís MOM-based solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to anticipate network problems before they becomes serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before customers suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class availability, security and performance.
Altaro VM Backup Planning Support and Help
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Server CSV and VMware vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup software.
Great Plains Troubleshooting
Progent can help you plan and execute a smooth migration to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your analytics, take full advantage of Microsoft Office integration, and minimize business interruption by designing and following a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.