For small company networks located in the state of Idaho, Progent's Microsoft qualified professionals can deliver online assistance and troubleshooting to solve your network systems troubles quickly and affordably. Progent has developed enterprise-class expertise, software utilities, and support databases to diagnose and fix computer network problems while avoiding the expense and delays normally associated with onsite technical service calls.
If your Idaho small business is located beyond the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer network support choices may be limited in expertise, or unavailable during a crisis. This results in a office network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of seasoned network consultants average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.
Easy Sign-on and Billing Model
Progent's simplified by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other support companies have minimum billable time or other additional charges that drive up service. For remote support during regular working hours, you only get billed for the actual time spent resolving your problem. If it only requires ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when a Progent consultant is actually onsite solving your issues. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may be charged for our engineerís travel time, but not a higher emergency rate. Since Progent maintains a large pool of engineers located throughout the entire Northern California service territory, an available expert is usually near to help. Progent can in addition offer on-premises service to the majority of zip codes in the U.S. within one business day of answering a service call. Progent's online technical support team has provided assistance to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)
Easy Payment Options
Progent's easy payment alternatives for urgent network help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 payment terms are available for established business accounts.
Migration Support services for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial product was published more than a a dozen years, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 migration.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between sites that are up to 300km apart from each other. Progent can provide access to a certified NetApp MetroCluster expert who can help you to design, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, determining plexes layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to show adherence with industry standards and government requirements.
MySQL Application Development and Database Administration Support
Progent's MySQL software programmers and database administrators offer affordable remote database administration or application development support and can assist organizations of all sizes to integrate and support MySQL within a dependable IT infrastructure that offers advanced performance, scalability, and security. Progent also has experience assisting companies migrate databases from an Oracle environment to MySQL.
Common Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the common remote Cisco router consulting services offered by Progent are setting up domain name, DHCP, routing tables, clock, security logon banner and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing maps, and BGP peering; updating router's IOS image; setting up and confirming failover; fixing VPN issues; making a network diagram and documenting router setup; plus security and disaster recovery strategy.
Advanced Project Management Consultants
For enterprise project management support, Progent can provide access to senior IT professionals with years of experience as technology project managers for program development, information technology implementation, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide advanced management expertise to help enterprise clients to follow best practices to ensure that major projects are completed on time and within budget.
IT Consulting for Small Governments
Progent has a long background providing a broad range of online IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is among the industryís pioneers in delivering expert remote IT support and has delivered IT solutions to organizations in all 50 states. Progent's online computer consulting for local governments eliminates travel expenses and solves issues faster than on-premises support.
Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or on-premises access to a Cisco Certified Internetwork Expert (CCIE) specialist to help your business to design, install, administer and repair converged communications environments based on Cisco Unified Communication products in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have extensive backgrounds helping companies of all sizes to build advanced collaboration solutions by providing expert services that include Unified Communications Manager and CallManager system design and deployment, VoIP phones and soft phones setup, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive library of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Cisco Unity Express (CUE), Cisco Unified Contact Center Express, and Unified Mobility.
Configuration Consulting for Lync Server 2013
Microsoft Lync Server 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that supports a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad range of desktop and handheld clients. Progent's certified Lync 2013 consultants can help you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide live online and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync 2013 with key Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also help your organization to plan and carry out a smooth upgrade to Skype for Business.
Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
Cisco Wireless IP Phone Integration
Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and fine tune many key pieces of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Data Backup Consultants
Progent's data backup experts can provide support for a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent can help you with leading backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers help with Acronis Backup and Recovery, Mozy, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery.
Talk to a Progent Computer Support Expert
To find out how you can contact a Progent network support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Help.