If your company information network is in Idaho you now have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to assist with critical issues that threaten your network. Progent retains one of the most extensive groups of UNIX and CCIE-certified consultants accessible remotely of any independent service organization in the United States. Rates are affordable, billing is per minute, sign-up is immediate, and service is unbeatable.
In case your Idaho company is situated far from major urban areas including Boise City, Pocatello, Idaho Falls, or Lewiston, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be problematic during a crisis. This can result in lost revenue for your business, upset customers, unproductive workers, and distracted management. By utilizing Progent, you can get in touch with a certified consultant who can provide help whenever you have to have it to keep your network on line.
Because Progent bills for telephone-based help per minute, your business is invoiced exclusively for services received. Progent asks for no service activation fee. Many remote consulting companies demand large minimum time requirements or charge for each fifteen minutes or longer. Progent's one-minute granularity and simple pricing model do away with large bills for quick repairs.
If your Idaho business requires remote help for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of remote consulting professionals has a wide array of world-class information technology skills. This allows Progent's online technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources commonly found in smaller companies. Progent has refined the technology and experience to repair technical issues efficiently in many different network configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE engineers have earned professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of key Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, and Design Professional.
In order to help companies who maintain environments incorporating a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft technology, Progent's online support group offers the services of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent provides remote support from professionals who have earned a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems allows service escalation, when called for, to specialists with relevant competence to deal with unusually intractable support calls. This speeds up remediation of serious problems, avoids system downtime, and reduces technical support bills.
For companies anywhere in Idaho, Progent enables immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer for critical expertise to troubleshoot network issues that are affecting productivity and are beyond the experience of your local computer maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified service team can analyze your network with the latest remote troubleshooting utilities that allow them to deliver rapid and economical evaluation and repair of critical computer problems.
Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Idaho Company
Progent's service specialists are qualified to provide advanced support for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows solutions including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X phone-based network service staff can assist Idaho companies to maintain a comprehensive array of information products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, VMware products for processor consolidation and centralized administration, and transitioning from out-of-date applications to modern solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals offer online troubleshooting for systems based on leading versions of the UNIX OS such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who earn this rare certification by completing intense testing supervised by Cisco. Most CCIEs are hired by big enterprises or national ISPs, and as a result their help is not conveniently available to the general public.
Progent is one of the few IT consulting firms that ensures that Cisco CCIEs are available to support small and mid-size organizations. In addition, Progent can provide quick contact with a CCIE by phone so you can get timely support for critical network issues that are impacting your productivity but are outside the comfort zone of your usual system maintenance resources. Progent's CCIE engineers can tie into your system by utilizing secure on-line support tools to execute quick and economical analysis and resolution of urgent system trouble.
CCIE and CCNP qualified consultants from Progent can assist your business to plan, implement, and maintain an integrated information system that can simplify business processes, reduce expenses, and accelerate the path to profitability. By providing Cisco integrated services routers experience with Catalyst switches support and Aironet wireless products configuration help, Progent can dramatically improve the business value of your integrated network in Idaho. To learn additional information about Progent's expertise in Cisco network appliances, see Cisco Technology Engineering Support.
Microsoft Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-certified online service professionals can provide network repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the expertise of support engineers who can help you with a wide range of technology practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server development,
Skype for Business configuration support and Microsoft Lync maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Engineers
Progent provides you access to qualified CISA, CISM, and ISSAP security professionals who offer a variety of security solutions to bolster the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or assist your business to recuperate quickly from an attack. Security services provided Progent include: comprehensive security audits using platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; rapid recovery from virus and worm attacks; setting up firewalls; establishing secure architectures for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and offering continual proactive monitoring. To read more information concerning Progent's security support for small and midsize companies, refer to Progent's Engineering Support for Network Security.
Applications Support: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and training in graphics, sound, and video. Progent's support professionals offer expertise in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers in-depth consulting support and training in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, programming, and training for popular Microsoft applications including Microsoft CRM, Project, Office Word, and Excel. For additional information concerning Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Call Center Outsourcing Alternatives
Progent offers a variety of support programs for Help Desk Call Center services including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a large roster of Cisco-authorized network infrastructure experts. Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients instant communication with a large technical support resource with years of background delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk a respected recognition as a key driver of company productivity, and Progent's charter is to fix and not merely report problems. For more information concerning Progent's Help Desk support and outsourcing services, see Progent's Help Desk Services.
Progent's Remote Service Technologies
Progent has developed an arsenal of customized tools, refined during many years of field experience, focused on allowing the most advanced standard of efficiency for providing online technical help and troubleshooting for small and medium-size company information systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite connectivity permits the engineers of Progent's online support team to link to your system without violating system security.
Progent's advanced customer support reporting system keeps thorough documentation of all support delivered to Progent's clients. Every authorized Progent staff engineer has access to the specifics of services provided to every customer by any staff member. This database of trouble tickets and fixes is structured as a readily accessible internal knowledge base that enables Progent's online technical experts to communicate their experiences with the whole team to ensure that the quality of Progent's support services improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' internal technical staff that enable Progent's remote service experts to find the optimal resolutions quickly.
Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Expert Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco CCIE for emergency remote consulting help in Idaho, phone 1-800-993-9400 or go to Expert Remote Computer Support.