For small business networks located in the state of Idaho, Progent's Microsoft certified technicians can deliver online help and remote troubleshooting to repair your network troubles quickly and affordably. Progent has acquired world-class expertise, advanced software utilities, and support databases to identify and repair network problems without the expense and time delays normally associated with on-site technical service calls.
If your Idaho company is situated outside of the larger metropolitan areas such as Boise City, Pocatello, Idaho Falls, or Lewiston, your nearby computer support choices may be limited in technical expertise, or unavailable during urgent situations. This results in a network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís group of network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a large range of technical tasks for a extensive range of customers. This means you get not just the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to deliver affordable network solutions.
Oracle Database Administration Support and Application Programming
Progent can provide online access to an Oracle expert for Oracle DBA services or an Oracle software developer. Progent can help your business to develop effective mechanisms for critical Oracle DBA tasks including performance tuning, backup and restore strategies, and database security, or mentor your in-house personnel how to follow industry best practices for simplifying various management tasks. Progent can in addition offer the services of a PL/SQL developer to help your company to build, tune, enhance, or port Oracle programs that can range from forms to database-powered web commerce sites. Progent offers experience with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to tune current SQL programs by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.
Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's expanding suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in an array of subscription plans targeted at markets ranging from students and households to enterprises. Progent can provide fast and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can help you to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent's Office 365 integration consultants offer expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Temporary CIO Support Services
Progent can supply organizations with an IT management expert who can function as a part-time CIO. This veteran IT executive can provide strategic direction to assist you to integrate appropriate IT products to improve business operations so they match more closely with your corporate goals. Your company can create and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Vital services Progent's temporary CIO can perform include growth strategies, rationalizing IT budgets, creating and tracking models for TCO, optimizing workflows, reviewing contracts with vendors, defining security standards, cash flow management, automating data center administration, patch control, network asset documentation management, and disaster recovery planning.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) away from one another. Progent can provide the skills of a NetApp MetroCluster expert who can assist you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery system to show compliance with industry standards and government requirements.
Wide and In-depth Knowledge of Business Information Networks
Progentís group of over 100 networking consultants means customers can take advantage of the leverage of over 1,000 years of combined experience and shared information to fix the most difficult computer problems. Progentís accredited network consultants have the knowledge and experience to identify fixes fast and implement them cost effectively.
Exchange 2010 Server Migration Support
Progent's Microsoft-certified Exchange 2010 Server engineers can assist your organization to maintain and debug your existing Exchange 2010 Server deployment or provide the expertise of certified Exchange 2016 consultants and Office 365 Exchange Online specialists to help you determine the benefits of upgrading to a current version of Exchange that delivers quick payback by increasing your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and consolidating your vital communications platforms.
Security Inventory Evaluation for Small Businesses
Progent has put together two low-cost service packages intended to enable small businesses to get an impartial network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your IT infrastructure from beyond your company firewall to determine possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from a secure machine inside your company firewall to determine vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a protected external location.
Video Conferencing and Telepresence Consultants
Progent can provide the services of a certified video conferencing consultant with expertise deploying products from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can help your company to plan, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and maximizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure engineers able to help businesses of any size to build and maintain a network that provides the performance, dependability, security, and expandability required to accommodate your video conferencing/telepresence solution.
Consulting Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consultants have over 10 years of experience planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to remediate serious problems uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) consulting services to assist your organization to upgrade cost-effectively from Operations Manager 2016 to SCOM 2016.
Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco wireless controller consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology. Progent offers support for both physical and software-based wireless controllers and can help you to determine which version makes sense for your wireless solution. For Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller expertise.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent computer support expert for online or onsite help in , call 1-800-993-9400 or go to Online Computer Support.