For office computer networks located within the state of Illinois, Progent's Microsoft qualified consultants can provide remote phone assistance and remote troubleshooting to fix your computer network issues quickly and cost effectively. Progent has developed enterprise-grade skills, advanced software tools, and support databases to identify and fix network problems while avoiding the cost and delays normally associated with on-site technical service dispatches.
If your Illinois business is located outside of the larger urban areas such as Chicago, Aurora, Rockford, or Naperville, your local computer support options may be limited in expertise, or not available during a crisis. This results in a network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís team of field proven network engineers average more than ten years of real-world IT industry experience, in the trenches of network systems support, performing a extensive variety of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the job, but a consultant with proven methods for applying those skills to provide efficient network solutions.
Microsoft Desktop Virtualization Help
Microsoft's virtual desktop technologies lower the work required for IT administrators to set up applications so they are standardized across an entire user base, offer the power to control access to critical data, and allow quick deployment of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been revamped and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure that powers Remote Desktop Services streamlines client connectivity, improves performance, strengthens security, unifies management, and offers an almost seamless client environment. Progent's Windows Server 2016 consultants can help your company to assess the business benefits of Microsoft's virtual desktop technologies, configure test and production deployments, optimize your network architecture to support virtual clients effectively, assess and remediate security issues, and train your network administrators to follow best practices to achieve a fast ROI from desktop virtualization.
Progent is a Microsoft-certified Partner
Because Progent is a Certified Partner for Microsoft, every Progent consultant has access to the technology and educational resources required to deliver the best information technology help possible. Progent's outsourcing, Call Center, Office 365 deployment support, and application programming services permit small and midsize business clients to take advantage of the broad array of skills associated with the IT departments of large enterprises without the high expense and hassle of maintaining a large in-house support team.
Remote Support for Microsoft Windows Server 2008
The complexity and versatility of Microsoft Windows Server 2008 calls for an IT professional with real-world experience and diverse knowledge in architecting and building efficient end-to-end business technology networks. The professional experience of Progent's certified Windows Server 2008 engineers, averaging over 10 years of background supporting Microsoft-powered technology, assures your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the advantages of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates on-premises resources with public cloud services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud integration.
Consulting and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to provide a centralized mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from legacy versions of Virtual Machine Manager, design workflows for building and installing VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter resources with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Broad Expertise in Microsoft's Popular Server Solutions
Progent's staff of computer network consulting experts can help large enterprises to architect, install, and manage major rollouts of key Microsoft technology by providing services such as Microsoft Active Directory configuration, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business Server planning and deployment consulting and Lync Server 2013 integration, plus SQL Server 2016 upgrades and SQL Server 2014 programming. Progent has worked with some of the world's biggest organizations to integrate technology based on Microsoft products and offers branch office IT supports for enterprises with branch offices in the San Francisco Bay Area or larger cities throughout the U.S.
World-class Cisco Support from Expert CCIE-certified Engineers
Progent is the leading source of easy, immediate, and economical access to Registered Cisco CCIE consultants. CCIEs are elite networking experts who earn this top-level classification only after strenuous testing by Cisco. CCIEs can resolve even the most complicated issues associated with network architecture, implementation, troubleshooting, and support. Progentís CCIE professionals cooperate intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and devising fixes or obtaining software updates to correct problems. Progent can provide fast access to a CCIE by telephone so you are able to receive immediate assistance for complex network problems that are affecting business efficiency but are outside the expertise of your local IT service resources.
Citrix Virtual Windows Desktop Engineering Support
Progent's Citrix-certified desktop virtualization experts can help your business to plan, install, administer, and support a virtual Windows application delivery system by offering XenDesktop expertise and XenApp support services. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and support an off-site datacenter that offers high uptime, advanced protection, and fast disaster recovery. Progent's Citrix technology experts can also help you with additional virtualization products from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to maintain, administer, and repair networks that include desktops, laptops, tablets, or smartphones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Microsoft SQL Server 2012 Integration
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and data security professionals to assist your business to maintain your SQL Server 2012 environment and configure a cost-effective and safe IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.
Apple macOS and OS X Support Services
Progent's experts can provide Mac users a variety of IT services such as remote Mac desktop support, help with Mac software, Outlook for Mac and Exchange Server integration, Mac protection and connectivity consulting, co-existence between Apple macOS and OS X and Microsoft Windows environments, and one-on-one training. For business systems based exclusively on Mac or for environments incorporating a mix of Mac, Linux, and MS Windows-based servers and workstations, Progent has the background and depth to deal with the challenge of architecting, installing, and supporting an IT solution that is dependable, protected, efficient, and supportive of your business goals.
Wireless IP Phone Integration
Successful integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous components of your wireless environment including APs, switches, wireless LAN controllers, and call management tools. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help your organization build and administer a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
Management Support for Lync 2013
Lync Server 2013, rebranded Skype for Business, enables organizations of all sizes to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging, presence, web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync 2013 experts can assist you to assess the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid model appropriate for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your IT team and users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync 2013 with popular Office and Office 365 applications such as Outlook, Excel and PowerPoint. Progent's Microsoft Skype for Business experts can also assist you to plan and carry out a smooth upgrade to Skype for Business.
ProSight WAN Watch Infrastructure Management
Progentís ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating tedious management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require important software patches, or resolving performance problems. Learn more about Progent's complete ProSight line of affordable outsourced network management services for small and mid-size organizations.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core technologies first designed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V specialists can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration plan, educate your IT management and technical support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.
Desktop and Mobile Device Unified Configuration Management Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager planning and installation and Intune integration help to consolidate and streamline the administration of your PCs along with your web-facing tablets and smartphones. Progent can assist you to upgrade efficiently to SCCM 2016 from an older change management platform or help you to enhance your existing SCCM 2016 ecosystem to support your changing IT requirements.
Contact a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Computer Support.