If your business network is in the state of Illinois you can have quick remote technical support from a UNIX or Cisco CCIE support specialist to assist with emergency problems that threaten your network. Progent retains one of the most extensive teams of UNIX and CCIE-certified consultants accessible remotely of any independent support firm in the U.S. Rates are reasonable, charges are by the minute, engagement is immediate, and service is world class.
In case your Illinois organization is located outside of larger urban neighborhoods including Chicago, Aurora, Rockford, or Naperville, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be problematic during an urgent situation. This can result in a drop in productivity for your company, angry clients, unproductive employees, and defocused management. By contacting Progent, you can get in touch with a certified consultant who can offer assistance whenever you have to have it to keep your computer network operating.
Since Progent charges for telephone-based support on a per-minute basis, your business owes exclusively for support provided. Progent imposes no startup fee. Some remote consulting organizations apply large minimum payments or bill for each quarter hour or longer. Progent's by-the-minute granularity and simple pricing model do away with big bills for quick fixes.
If your Illinois company requires remote support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced team of online support professionals possesses a wide array of world-class computer skills. This allows Progent's online service specialists to resolve the most complex technical problems faster than is possible with typical independent support firms or with the in-house IT staff usually available to small or mid-size companies. Progent has developed the technology and experience to fix problems economically in many different computer environments that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional credentials such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also hold a number of high-level Cisco credentials including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.
To help companies that operate networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team makes available the expertise of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides phone-based contact with engineers who have qualified for a variety of security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing technical difficulties allows service escalation, if appropriate, to experts with relevant competence to resolve particularly intractable jobs. This speeds up remediation of urgent problems, prevents system disruption, and reduces technical support bills.
For organizations throughout Illinois, Progent offers immediate online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent help to fix technical problems that are damaging business productivity and are not within the experience of your on-hand computer maintenance organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-certified support professionals can interface with your network via state-of-the-art remote troubleshooting technologies in order to perform quick and efficient analysis and resolution of critical computer issues.
Services Progent's Online Support Specialists Can Offer Your Illinois Business
Progent online professionals are qualified to deliver expert assistance for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:
Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Immediately
Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online computer service staff can help Illinois companies with an extensive array of IT products and technologies such as system infrastructure, email support, security consulting for networks and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server options for processor economization and centralized administration, and moving from outdated systems to modern environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for systems based on leading variants of the UNIX OS including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX or common Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who earn this prestigious certification only after strenuous examinations supervised by Cisco. The vast majority of CCIEs are hired by large enterprises or national ISPs, and so their expertise is not conveniently available to the general public.
Progent is one of the only computer service organizations that ensures that Cisco CCIEs are available to assist small and medium sized businesses. In addition, Progent can provide fast access to a Cisco CCIE via phone so your company can receive timely help for critical system issues that are hurting your business but are not within the competence of your ordinary IT support personnel. Progent's CCIE consultants can access your environment via state-of-the-art remote support technology to perform quick and cost-effective analysis and repair of urgent system anomalies. To see more about Progent's support for Cisco infrastructure, visit Cisco Technology Consulting Services.
Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online support engineers can provide computer system problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can help you with a wide range of platform expertise such as
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Exchange 2010 maintenance,
SharePoint Server 2013 development,
Lync Server integration and Office Communications Server 2007 troubleshooting,
Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration,
SQL Server 2016 integration and development and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server support, and
Windows Essentials cloud integration.
Qualified Security Engineers
Progent offers you the services of expert CISM and ISSAP security professionals who offer a variety of security solutions that can bolster the immunity of your UNIX, Linux, Solaris, or macOS and OS X network against internal or external threats or help your business to recuperate promptly from a breach. Security services provided Progent include: comprehensive security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Solar Winds and Hydra; rapid recovery from virus and worm assaults; configuring firewalls; planning secure techniques for remote and mobile connectivity; protecting your messaging system from viruses, spam and directory harvest attacks; and implementing continual proactive monitoring. To read additional information about Progent's security services for small and medium-size companies, visit Progent's Consulting Expertise for Network Security.
Business Applications Support: Online Classes, Custom Programming, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Group can supply professional engineering support and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Office Word, and Excel. For additional information concerning Progent's expertise, custom programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.
Help Desk Call Center Service and Outsourcing Options
Progent provides a variety of service offerings for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the immediate availability of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Help Desk team. Progent can operate as a primary Help Desk for your business, serve as an escalation resource for the most challenging technical problems, or be available in those situations when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your current one, evaluating or customizing Help Desk application software to meet the particular requirements of your company, or providing supplemental personnel to operate online with your internal Call Center resources to deal with demanding scenarios such as system upgrades. To learn more on Progent's Call Center support, visit Progent's Call Center Services.
Progent's Remote Service Technologies
Progent's sophisticated customer support reporting system stores comprehensive documentation for all support delivered to Progent's customers. Every active Progent staff engineer has access to the details of services delivered to each customer by any staff engineer. This archive of problems and solutions is structured as a conveniently retrievable internal knowledge base that enables Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the efficiency of Progent's support grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft make available other vast technical support knowledge bases as well as to manufacturers' in-house technical personnel that allow Progent's remote consulting specialists to come up with the optimal solutions quickly.
To see how you can ask a UNIX/Linux engineer or a Cisco certified CCIE for urgent remote professional assistance in Illinois, call 1-800-993-9400 or go to Urgent Remote Network Support.