For small office networks located within the state of Illinois, Progent's Microsoft and Cisco qualified consultants can provide online assistance and troubleshooting to fix your network systems issues quickly and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support knowledge bases to diagnose and fix IT problems without the high cost and time delays associated with on-site service visits.
If your Illinois small business is located outside of the larger metro areas such as Chicago, Aurora, Rockford, or Naperville, your nearby network support choices may be limited in technical expertise, or not available during a crisis. This results in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad range of technical tasks for a diverse range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with field proven methods for applying those skills to provide excellent network solutions.
Online Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified engineers have the expertise to help you to troubleshoot and resolve complex network problems quickly and affordably. The scope of information technology expertise represented by Progent's staff of consultants makes it possible to escalate even the toughest issues to the right specialists as required. Whether you need one-time phone support and remote repair or continuing access to a Helpdesk Call Center, Progent's consultants can provide your small business with enterprise-level support without the high cost and management hassle of maintaining a large in-house IT group.
Planning and Migration Help for SharePoint 2013
Progent has been delivering SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add substantial business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual jobs related to your SharePoint 2013 deployment.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain information system controls to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to help your company to develop and carry out a risk management strategy based on industry best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.
Wide and Deep Knowledge of Office Networking
Progentís group of over 100 networking experts means customers can take advantage of the leverage of over 1,000 years of cumulative experience and shared knowledge to repair the most difficult computer issues. Progentís accredited information technology engineers have the knowledge and experience to find fixes fast and implement them cost effectively.
CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM certified network security management consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of skill that IT security managers are required to learn. It gives business management the confidence that consultants who have earned their CISM certification have the experience and capability to provide effective security administration and consulting consulting.
Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting consultants offer remote and on premises consulting to assist your organization with any phase of BI reporting from troubleshooting or enhancing applications to designing and implementing an advanced BI environment. Progent's BI consultants can help you to support your existing BI system, help you to migrate reports and databases from an outdated reporting platform to a modern one, and deliver as-needed remote training to meet your specific requirements. Progentís business reporting consultants offer expertise in all popular BI reporting tools such as Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.
Network Consulting for Small Governments and School Districts
Progent has extensive experience providing a full-spectrum of remote IT consulting and emergency repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in providing expert remote network consulting and has provided network support to clients in all 50 states. Progent's online network consulting for local governments saves travel expenses and solves problems faster than on-premises support.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants can provide expert online consulting support to assist companies of any size to connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective hybrid environments that can include Windows and Linux operating systems and apps in hybrid topologies that utilize on-premises resources as well as public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange and Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting.
Desktop Support Services
Progent offers a broad range of cost-effective services to assist your business to install, configure, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 10 planning consulting, Windows 8.1 support, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit processing expertise.
MS SQL Server Software Programming
Progent's SQL Server application programmers can help you to create and maintain applications based on the SQL Server database platform. Progent follows industry best practices to create efficient, manageable SQL Server applications and knows how to team with a customer's IT staff to deliver projects in a cost effective and affordable manner. Progent for can help your company to create Microsoft SQL Server applications by providing a wide array of professional services including requirements analysis, database modeling, normalization, T-SQL coding, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization mechanisms, security, and fault tolerance.
VMware NSX Network Virtualization
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the entire virtualized network topology at the recovery site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small businesses to make the move from the traditional physical on-premises datacenter to the modern hybrid computing model that includes both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consultants can provide cost-effective online consulting and technical support for Windows Server Essentials. Progent can help you to assess the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid on-premises/cloud model for your network environment. Progent can provide full-service project management support so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 integration with on-premises installations of Exchange and Azure planning and integration support.) Progent can also provide continuing consulting, technical support, and training.
Consulting and Support Expertise for System Center 2016 Operations Manager (SCOM 2016)
System Center 2016 Operations Manager helps to ensure consistent performance and dependable availability for critical workloads by providing unified, cross-platform tracking of IT infrastructure installed throughout local datacenters and cloud environments. Progent's consulting group can provide world-class online and onsite support to assist organizations of any size to design, implement, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can help your company to move to Operations Manager 2016 from earlier releases or from different monitoring platforms, or integrate multiple monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources based in public clouds by providing Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.
Data Backup and Recovery Expertise
Progent's backup and restore experts offer help for a wide array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can help you with all major backup products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers help with Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Time Machine, Backup Exec, BackupAssist Software, HP Data Protector, and FLARs. For large organizations, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are available to small and mid-sized organizations as a low cost and fully managed solution for secure backup and disaster recovery.
Contact a Progent Computer Support Expert
To find out how to contact a Progent network consultant for online or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Help.